Grand Sentosa Hotel Johor Bahru
Location: Ground Floor, Block A, Plaza Sentosa, Jalan Sutera, Taman Sentosa, Johor Bahru, my
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Convenient Location within Plaza Sentosa Shopping Mall
Discover comfort and convenience at Grand Sentosa Hotel Johor Bahru, nestled within a vibrant shopping hub.
Comfortable Rooms with Essential Amenities
Experience a relaxing stay in our air-conditioned rooms equipped with modern essentials like a flat-screen TV and complimentary tea/coffee facilities.
Dining Options and Free Parking
Start your day with a delicious buffet breakfast or explore nearby dining options. Enjoy the convenience of complimentary parking and valet services upon request.
To book your stay at Grand Sentosa Hotel Johor Bahru, enjoy the best rates when you reserve direct online.
Important Information
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Offsite parking discounted rates available
- Nightclub
- Non-smoking rooms
- Air conditioning
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Karaoke
- Non-smoking throughout
- Wheelchair accessible
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Fire extinguishers
- Invoice provided
- Smoke alarms
- 24-hour security
- ATM/banking
- Shopping on site
- Television in common areas
- Nightclub
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Reception hall
- Covered parking
- Secured parking
- Garage
- Casino nearby
- Bulk dispenser for toiletries
Rooms Available
-
Superior Twin Room
This air-conditioned room is suitable for 2 people and features a flat-screen TV. The private bathroom comes with free toiletries.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Accessible by lift
- Key card access
-
Family Room
This family room is air-conditioned and can accommodate up to 3 people. The private bathroom has a shower and free toiletries.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Accessible by lift
- Key card access
-
Superior King Room
Featuring free toiletries, this double room includes a private bathroom with a shower and a bidet. The spacious double room features air conditioning, soundproof walls, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with satellite channels. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Accessible by lift
- Key card access
Guest Reviews
- Chew (7/5): - 80% Wifi
- Hassan (10/5): -
- Wilson (7/5): -
- Elvin (7/5): - 地理位置方便 管理层似乎没人上班，不接受反馈
- Yuvarajan (5/5): Fairly a good place and near to chinese stalls and restaurants - Location
- Ga Hong (7/5): -
- Wun (8/5): - Location Towel has some bad smell
- Jacky_sky (7/5): -
- Nancy (7/5): -
- Chee Kong (5/5): -
- Zailahuddin (1/5): They should really change their hotel name. - This hotel should be RM30 per night only. What a crappy hotel.
- Nancy (8/5): -
- Eric Chiaw Hsiung (3/5): -
- Lim (5/5): -
- mc (10/5): -
- Amylia (5/5): -
- Eugene (9/5): -
- Lokemeng Tim (7/5): Decent stay and price - Lots of food areas around. No hair dryer, only have 1 access card. Mouldy sinks.
- ng (10/5): -
- Stephen (1/5): -
- SURYANI (7/5): -
- Joel (8/5): -
- Fuad (10/5): -
- Fuad (10/5): -
- Kishor (7/5): Good -
- Ricky (9/5): Superb -
- Lee (5/5): Passable -
- Zyf (7/5): Everything good but only the air-con - Staff and overall still satisfied Air-con not cold Fan not strong
- Zulhazam (1/5): Bad - Bed Car Park
- Wendy (4/5): Disappointing -
- Aslina (7/5): Good -
- Dayanandan (3/5): Poor - I dont like anything, the place is very disgusting and dirty Dirty and disgusting place. A lot of KTV and spa area. Very unsafe and unhygienic.
- Javier (8/5): Very good -
- Alwin (7/5): Good - The toilet tile on the floor, the water can’t flow to the pipe. Making pile of water on the floor.
- Bharath (7/5): Good - Near to shops No wifi signal at room.
- Tham (1/5): Bad -
- Vines (8/5): Very good - Location Nil
- Thian (9/5): Superb -
- Rickrr (8/5): Very good -
- 555 (5/5): Passable -
- Fuad (8/5): Very good -
- 杰 (10/5): Exceptional -
- Jen (10/5): Exceptional -
- Chan (8/5): Very good -
- Ka (8/5): Very good -
- Jerry (2/5): Standard had drop. - . No slipper, shower cap, hand soap, hair dryer and fridge. Air con out of control. No shaver. And seem like not well kept.
- Yap (7/5): Good -
- Dan (7/5): Good -
- Aadesh (4/5): Disappointing - The property location was good. The property was not clean and tidy.
- Kia (5/5): Convenience to get around the city and choices of food within walking distance - Price and location None
- Valentine (6/5): Pleasant -
- Soon (10/5): Exceptional -
- Lim (8/5): Very good - Good location Nil
- Abbie (7/5): Good - NA Cannot early check in
- Htay (10/5): Exceptional -
- Ong (9/5): Superb -
- Raymond (3/5): Poor - Near to shops and eateries. No facilities at the Hotel.
- Wei (5/5): Passable -
- Mike (7/5): Good -
- Cw (7/5): Satisfied, not too bad for a short stay - Location Traffic Noise, Morning Prayers can still be heard affecting uninterrupted sleep
- Vincent (8/5): Good decent hotel - All is good Nil
- Siimmonloh (7/5): great stay except for the hairdryer. staff were friendly and patient - spacious big room, clean bathroom no hair dryer
- Siak (7/5): Good - Good location with many eateries nearby Room is quite old and smelly but it's ok.
- Chye (4/5): Over charged for this low standard! - Nothing special. Blankets on both bed was dusty with black spots. The toilet roll was splashed with water, not the typical circular roll. They restrict to only max two bottles of mini mineral water per day, and refuse to give us extra. Same to dust bin, they restrict to only one dust bin in the toilet but no dust bin allowed in the bedroom!!! The Aircon controller is not working. The room is as cool even when I adjust from 19⁰ to 35⁰. We stay 3 days 2 nights. Day two morning, while we on our way out from hotel room. We saw the cleaner, and he just hand us the towels, toiletry, etc. I don't mind to bring those items in for him. But what surprised us is that he didn't clean our room for that day. The old rubbish in the dust bin was not removed and was full. The toilet is wet, all the old towels, empty toiletry tubes, old tooth brushes. Everything was there waiting for us to clear them ourself. This is not my first time staying in Grand Sentosa. But this time make me think twice for my next booking.
- Techforce (4/5): Disappointing -
- Francis (8/5): Hotel with good value - Good location near eateries, supper, convenient shops and a supermarket...all within 5mins walk. Ksl is just 10mins drive away. lots of place for supper for night foodies. Clean room, reasonable strong A/c and wifi. recommend stay no hair dryer.
- Chia (5/5): So so n not value for the price paid - Tap loose Noisy with karaoke noise Access cards one room one card make things difficult for guests n cannot do things independently and make going in n out of room so inconvenient. Lift very stuffy as switch off aircon. There are better ways to save energy than switch off the aircon in the lift.
- Lim (8/5): Very good -
- Chew (9/5): Superb - Nil
- Dato (1/5): Bad -
- Hans (5/5): Front desk staff can do better in services. Not much of help during check in. Depending on the situations of guest. - Clean Not much if halal eatery.
- Joel (10/5): Exceptional -
- Ong (10/5): Exceptional -
- Lim (8/5): Very good - Location and food Rooms that can hear music from entertainment outlet late at night and loose toilet seat. There is no electrical outlet on the side table of bed.
- Lim (5/5): Passable - Internet connection. There is no connection on level 2, and when connected, it is very slow.
- Nashpal (10/5): Exceptional -
- Mike (7/5): Good -
- Ju (3/5): Poor - The room was not well equipped, broken tap n shower rose, toilet bowl couldn't flush.
- Lucy (5/5): Unhappy - Convenience Price too high with the room stay
- Bevis (2/5): Very poor -
- Doris (8/5): Very good -
- Cynthia (6/5): Pleasant -
- Lim (5/5): Passable -
- Chaoming (4/5): Disappointing - Near to places of convenience. Room does not have mini fridge.
- Piravind (4/5): Disappointing - aircond not cold and no dustbin in the room
- Fong (2/5): Very poor -
- Lim (6/5): Pleasant -
- Herng (7/5): Good - Near too food places and massage Old building, Aircon not very strong (guess due to the room is big)
- Chuen (1/5): Bad experience - The staff was relatively friendly. The location is terrible, too much of nightlife activities nearby. And the hotel rooms are not as good as being shown in the photo, bit dirty.
- Fara (8/5): Very good -
- Donnie (2/5): Disappointing - cockroach, ants, cobwebs, empty night-time reception. - The reason I stayed here was because of the location and a meeting to attend. That’s probably the only convenient advantage. The room I was given was probably vacant for a very long time and no housekeeping was sent to check on cleanliness before assigning to guest. If not, then why there were cobwebs at the wall lightings and there was a tiny cockroach on the room phone. In the middle of the night when sleeping. There were ants crawling into the bed. I have to move to the other bed of my two-singles bedroom. It’s meant to be non-smoking floor but cigarette scent is very strong. Disappointing is that at the front desk (night time constantly empty) during check-in, I enquired as a local, I was charged a Tourist Tax. The reception said I must contact back Bookings.com for the refund. However, contacting the platform, was inform my enquiry will be sent to the hotel customer service for their reply. Unfortunately, Grand Sentosa Hotel didn’t reply. Seems a lot of Tai Chi going on. Very Disappointing.
- Agustina (10/5): Exceptional -
- Jan (3/5): Poor - None Everything is old and falling apart
- Soon (4/5): Disappointing - Location Rooms, especially toilete run down, Poorly maintain lack clothes hanger, towel racks spoilt. Phone dirty, floor dusty. Not recommended
- Kenny (10/5): Exceptional -
- Gracie (6/5): Pleasant -
- Marcus (4/5): Disappointing - Wifi connection sucks
- Lim (4/5): Disappointing -
- Goh (4/5): Wouldn’t go back to this hotel. - There was a constant noise like music with beats from nearby throughout the night. Could have been the air con compressor located nearby or anything else! Air con was noisy even at the lowest level. level.
- David (3/5): Poor -
Photos
