Hotel Mercure Jardines de Albia

Location: San Vicente, 6, Bilbao, es

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Massage services
• Hammam
• Non-smoking throughout
• Board games/puzzles
• Concierge service
• Wheelchair accessible
• Baby safety gates
• Outdoor furniture
• Coffee Shop on site
• Spa/wellness center services
• Beauty Services
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• Access to health care professionals
• Face masks for guests available
• Delivered food - securely covered
• Thermometers for guests provided by property
• Key card access
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Self parking (surcharge)
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Covered parking
• Secured parking
• Garage
• Health or beauty spa nearby
• Vegetarian menu options available
• Bulk dispenser for toiletries

Rooms Available

• Standard Double Room

  Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a wardrobe as well as an inner courtyard view. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Satellite channels
  • Interconnected room(s) available
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key card access

• Twin Room with Extra Bed

  Offering free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned triple room offers a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a wardrobe as well as an inner courtyard view. The unit offers 3 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Emergency cord in bathroom
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key card access

• Standard Twin Room

  Featuring free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned twin room features a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a wardrobe as well as an inner courtyard view. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Shower chair
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key card access

• Superior King Room

  Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key card access

• Family Room

  Providing free toiletries, this quadruple room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned quadruple room provides a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a wardrobe as well as an inner courtyard view. The unit offers 2 beds.

  Max Occupancy: 4 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key card access

Guest Reviews

• Carol (8/5): Great location, comfortable but ask for a quiet room - An excellently placed hotel close to the old town, the Guggenheim and theatre Very friendly and helpful staff Good comfortable rooms It was very noisy outside until the early hours There were 2 lots of double glazing but the noise outside was still audible
• Mantas (8/5): -
• JOAN (9/5): -
• Andrii (8/5): Если надо остановиться в центре - можно рассматривать - Довольно приятный отель с хорошим расположением и наличием собственной парковки. В пешей доступности к набережной. Есть всё необходимое. Очень маленькое окно, из-за чего комната тёмная. Парковка платная. Завтрак при бронировании был включён в стоимость, а после поселения оказалось, что не включён
• Lara (7/5): Ok - L’hotel era pulito e in una posizione abbastanza buona Le foto sono più belle della realtà ma l’accoglienza e la hall sono state un pó scarse. Colazione accettabile ma non fantastica. Camere ok.
• Catalin (8/5): -
• Marcel (10/5): -
• Jan (9/5): -
• Martine&Christian (10/5): Belle découverte de Bilbao - L'accueil et la gentillesse à la réception et au petit déjeuner. L'accueil en français Le petit déjeuner, produits de qualité et variée, literie, la décoration, la proximité des sites touristiques. L'accès au garage, la chambre n'était chauffée et impossible à le faire. La mauvaise météo 😉
• CRISTINA (10/5): -
• Mekki (10/5): - Parfait. Tout était bien. L'emplacement, la propreté, le confort et surtout l'accueil et la disponibilité du personnel de la réception Rien
• Beatriz (9/5): -
• Dirk (7/5): -
• Cheryl (10/5): - The bar/restaurant/lobby set an excellent vibe. I always felt safe and welcome as a single woman. The room was super clean and the bed was fabulous. The location was great proximity to cafes, restaurants, shopping, and transport.
• Cristina (10/5): -
• Irene (8/5): - Zenrale Lage, Parkmöglichkeit in der Tiefgarage Zimmer modern und gross
• GABRIELLA (10/5): - Todo perfecto
• Yongyos (10/5): -
• Geoffrey (6/5): - Excellent location, good breakfast Std rooms dark and dismal with very little natural light, like staying in a coal hole. Our room also suffered from very noisy pipes when any of the rooms above ran any water. Staff were polite but insincere.
• Palánquex (10/5): - La situación del hotel
• angelique (7/5): -
• Kevin (8/5): It was comfortable, has its own car park and in an excellent location. - Breakfast was good. The location was perfect for visiting both the old town and the Guggenheim. There wasn’t a restaurant.
• Aleksandra (10/5): -
• Jesús Eduardo (10/5): Excellent stay - Really lovely nd helpful staff. Very convenient location if you want to be a walking distance from everything.
• Cathy (10/5): Great location. I would highly recommend it - The location. It was very good value. The restaurant was very convenient & the staff there were very pleasant
• William (9/5): -
• Véronique (8/5): -
• JCH (10/5): -
• Michal (8/5): Okay. - Lokalizacja Dość wąski i ciemny pokój przez jedno okno umieszczone na jego końcu.
• JCH (10/5): -
• ivola99 (8/5): Amacımıza uygun rahat bir şekilde konakladık - Gayet yeterli Açıkta oturulacak. yerinin olmaması
• Jordi (9/5): -
• Stefan (8/5): - Frukosten o trevlig personal Ganska dyrt
• Pilar (8/5): -
• Zeynep (8/5): - Her yere yürüme mesafesi, konum müthiş
• Rosellina (9/5): -
• ExploreTheEarth (8/5): -
• Marit (10/5): -
• Guia Gabriella (9/5): Alloggiando in questa struttura si ha la città di Bilbao praticamente a portata di mano: comodo! - Bella struttura tenuta bene e con cura e attenzione a noi ospiti Francamente direi nulla
• Elizabeth (9/5): - Everything Nothing
• Annette (8/5): - Location. Evening staff and reception excellent! Room spacious. Breakfast staff rude and stressed!
• Alicia (8/5): - La ubicación es perfecta. La cama muy cómoda. Nos salió una nota en el armario, que me imagino que serian de los anteriores clientes que habían estado en esa habitación.
• Jose (8/5): Moderna calidad alojativa en el centro de Bilbao - Trato del personal, situación/localización, tamaño y aislamiento acústico de la habitación, limpieza, climatización, calidad del colchón y su tamaño, cafetería. Problema con la posición del inodoro. Iluminación deficiente de la habitación.
• Elia (8/5): Excelente ubicación para fin de semana - Excelente ubicación! Habitación cómoda para pasar un fin de semana. El baño necesitaba algun arreglo, se escuchaba caer el agua por las tuberías y el vater estaba muy pegado a la pared sin poder mover el brazo casi.
• Banuti (10/5): - Llamé para pedir bañera en la habitación y me dijeron que harían lo posible y así fue, además muy buenas camas y cojines cómodos la verdad No poder abrir la ventana al máximo por el calor que hacía en la habitación
• Tjeerd (9/5): Uitstekend - Mooie ruime kamer met veel licht. Zeer vriendelijk personeel
• Suarez Garcia (9/5): -
• Oscar Jose (10/5): - Hotel cómodo, buena ubicación y con un personal muy atento y profesional.
• Isabell (9/5): -
• Aurélie (10/5): Un séjour parfait dans un hôtel qui l’est tout autant. - Position centrale de l’hôtel, propreté et confort de la chambre, personnel multilingue. Présence d’un restaurant bar dans l’hôtel très pratique. Produits de salle de bain de qualité. Parapluies à disposition dans l’hôtel. Possibilité de se garer dans les rues adjacentes de l’hôtel. Rien. Tout était parfait. Rapport qualité prix excellent.
• Manuel (4/5): -
• Bouchra (10/5): Séjour super entre congrès au palais euskalduna et tourisme en profitant du temps libre vu l emplacement stratégique de - Propreté Cadre Emplacement Confort Rien
• Katarzyna (7/5): Wybraliśmy hotel kluczem lokalizacji i ceny - te dwa parametry spełniły nasze oczekiwania. - Świetna lokalizacja, miły i pomocny personel. Nie korzystaliśmy ze śniadań ani restauracji wiec to trudno nam ocenić. Okno wychodziło na podwórze, ciemne i głośne (w tym rury kanalizacyjne przez które wciąż płynęła woda). Okna nie można było na stałe otwierać, niczemu to nie służyło (cień, brak przewiewu i hałas) a dostęp z pozycji posadzki do pokoju był łatwy (nasz pokój był na poziomie 1). Bardzo głośna kanalizacja i instalacje w łazience powodowały ciągły hałas w pokoju.
• NIKI (6/5): -
• Nete (7/5): -
• Tarek (10/5): -
• Serge (10/5): -
• Francisco (10/5): -
• MARIA CONCEPCION (10/5): - Amabilidad
• ANDREA (10/5): Consiglio vivamente questo Hotel - Struttura moderna in ottima posizione: tutte le principali attrazioni sono raggiungibili a piedi. A circa 200 m fermata della metropolitana. Staff molto disponibile e gentile. Camera spaziosa, silenziosa e dotata di tutti comfort, kit di cortesia molto completo. Colazione ottima, abbondante e ben assortita.
• Ana (9/5): - La ubicación, el personal excelente. Me dieron una habitación que daba a un patio con tuberías y no se veía la calle.
• adelgadepaz (10/5): De lujo - Hotel ee lujo. Trato genial. Limpieza. Desayuno buffet expectacular, zumo de naranja natural, tortillas y salados en el acto. Precio elevado, entrada al parking un poco liosa.
• Ali (9/5): -
• Katarzyna (8/5): - The location is excellent and the staff were super helpful.
• Raul (10/5): -
• Patrizia (9/5): Bellissima la città, ci tornerei! - Posizione eccellente, in centro, vicino a museo Guggenheim, e collegato molto bene a tutti i punti turistici più belli. Personale sorridente e disponibile. Camera pulita, spaziosa e ben arredata. Il bagno poteva essere un pochino più grande ma era pulito e completo di bidet e vasca/doccia. Colazione internazionale a buffet davvero ottima, con lievitati di diversi tipi, di ottima qualità. Il bagno un pochino stretto. Non tutto il personale parlava inglese.
• Erin (8/5): Would stay again - Location, staff, cleanliness and breakfast were great. Air conditioning in the bedroom wasn’t the most effective.
• Julian (7/5): Recommendation if it’s cheap - Standard hotel for good price Nothing special.
• Daniela (9/5): Tutto perfetto ! - Pulizia, posizione, accoglienza Nulla
• Panagiotis (10/5): -
• Diana (9/5): -
• Thomas (9/5): -
• van der Eijk (8/5): -
• charly ar (7/5): -
• Jianhua (10/5): -
• Arnau (7/5): -
• NIKI (7/5): - . .
• Juanita (9/5): Muy buena opción para quedarse en Bilbao - La ubicación es excelente. Muy limpio y cómodo
• LAURA (8/5): -
• FRANCESCA (9/5): Ottimo soggiorno - La posizione centrale, consente di visitare a piedi il centro di Bilbao, la stanza silenziosa, la colazione ottima, dolci e salati buonissimi. Nulla!
• Mychailo (7/5): -
• Russell (7/5): Nice location and hotel but change rooms if they put you next to the nightclub. - Good location, nice room and friendly staff. The nightclub next door was open until 3am and the constant bass coming through into the room wasn’t pleasant for sleep. I was on the first floor next to the walls of the nightclub.
• Gloria (10/5): - Tutto: accoglienza, disponibilità del personale, posizione della struttura, pulizia e colazione varia buonissima.
• Sabrina (8/5): Tolle Lage für den Kurztrip nach Bilbao - Lage, ruhiges Zimmer, bequeme Betten, ausreichend Platz im Zimmer, Personal freundlich
• Marcelo Pierini (10/5): Hermoso hotel y personal - La comodidad de la habitación. Ubicación del hotel. El desayuno muy variado y completo El acceso al parking. Hubo de probar dos veces para acceder
• Inmaculada (9/5): -
• Bureau (5/5): - Hotel très bien situé Propreté et équipement de la chambre
• Elizabeth (9/5): - Very friendly and helpful receptionist, parking, great location
• Marianne (8/5): Bon emplacement pour visiter Bilbao - L'emplacement, le calme, le petit déjeuner, la facilité de parking, la literie Pas de vue malheureusement
• Romero Alvez (8/5): - Ubicación
• Ewelina (10/5): - Everything.. especially breakfast and the room Everything was ok
• showalter (10/5): Super place to stay in Bilbao. - Location clean comfortable and staff was exceedingly helpful
• CESAR (9/5): -
• Elaine (10/5): -
• CATALINA (10/5): -
• Horia (10/5): - The location, comfort and staff
• Annika Blauenfeldt (8/5): Dejligt hotel, lidt mangelfuld rengøring - Super lækker morgenmad, personalet i baren og ved morgenmaden var meget venlige og imødekommende Det var besværgeligt at få de dyner vi havde brug for og så syntes jeg at rengøring af badeværelset og værelset var mangelfuld
• Ann (7/5): Great location for exploring Bilbao - Spacious twin room, Location and breakfast
• Giuliana (8/5): Ottimo - Posizione Camere
• Yigiter (9/5): Güleryüzlü servis - Mükemmel kahvaltı... Her zaman güleryüzlü ve son derece yardımsever personel... Yeterince büyük bir oda ve rahat yatak... Otelin konumu gayet iyiydi ama odamız giriş katında olduğu için pek aydınlık sayılmazdı.

Photos