SHIBUYA STREAM HOTEL formerly Shibuya Stream Excel Hotel Tokyu

Location: Shibuya-ku Shibuya 3-21-3, Tokyo, jp

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Nightclub
• Non-smoking rooms
• Air conditioning
• Restaurant
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Facilities for disabled guests
• Non-smoking throughout
• Wheelchair accessible
• Shared kitchen
• Emergency cord in bathroom
• Visual aids: Braille
• Fire extinguishers
• Smoke alarms
• CCTV outside property
• 24-hour security
• Security alarm
• Key card access
• Television in common areas
• Nightclub
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Internet access
• Housekeeping on request
• Covered parking
• Garage
• Bulk dispenser for toiletries

Rooms Available

• Standard Double Room with Small Double Bed - Shower Only

  The double room features air conditioning, a safe deposit box, an electric kettle, heating, as well as a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Heating
  • Slippers
  • Electric kettle
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Air purifiers

• Deluxe Corner Twin Room

  The spacious twin room features air conditioning, a safe deposit box, as well as a private bathroom boasting a bath and a hairdryer. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Air purifiers

• Deluxe Double Room

  The spacious double room features air conditioning, a safe deposit box, as well as a private bathroom boasting a bath and a hairdryer. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Air purifiers

• Superior Corner Twin Room with City View - Extra Bed for more than 3 Adults

  The spacious twin room offers air conditioning, a safe deposit box, as well as a private bathroom featuring a bath and a hairdryer. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Air purifiers

• Standard Double Room

  Offering free toiletries, this double room includes a private bathroom with a bath, a hairdryer and slippers. This double room is air-conditioned and features a flat-screen TV, a safe deposit box, an electric kettle and heating. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Air purifiers

• Standard Double Room - Shower Only

  The air-conditioned double room offers a flat-screen TV, a safe deposit box, an electric kettle and heating. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Heating
  • Slippers
  • Electric kettle
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Air purifiers

• Standard Twin Room

  Providing free toiletries, this twin room includes a private bathroom with a bath, a hairdryer and slippers. This twin room is air-conditioned and features a flat-screen TV, a safe deposit box, an electric kettle and heating. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Air purifiers

• Superior Twin Room

  The spacious twin room features air conditioning, a safe deposit box, as well as a private bathroom boasting a bath and a hairdryer. This twin room has an electric kettle, heating and a flat-screen TV. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Air purifiers

• Deluxe Corner Twin Room - Extra Bed for more than 3 Adults

  The spacious twin room provides air conditioning, a safe deposit box, as well as a private bathroom featuring a bath and a hairdryer. This twin room features an electric kettle, heating and a flat-screen TV. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Air purifiers

Guest Reviews

• Giulio (8/5): -
• סיגל (9/5): -
• ADI RIVKA (10/5): -
• Andrew (9/5): Great location and extremely well presented hotel however breakfast under stocked for guest numbers as food items ran ou - Location Breakfast items insufficient
• Rebecca (10/5): Hotel très bien situé, on a facilement trouvé dès notre arrivé à la gare. Chambre confortable, bien équipé, personnel ag - L’emplacement, le confort, personnel agréable, très bon petit déjeuner.
• RUBY (8/5): Nice ambiance, close to shopping and food. - Location
• Catherine (10/5): Great location - Great location and very quiet in middle of Tokyo city. Lots of good options very close by. Room was a little small.
• Armando (10/5): It was wonderful - Definitely it’s location and the facilities that feel quite new N/A
• Paul (10/5): - Great location with tremendous adjoining food and drink
• naama (9/5): -
• Gil (10/5): - Very friendly and helpful staff, perfect location decent room size The gym facilities can be enriched
• Nayan (8/5): -
• Andrew (10/5): Excellent hotel. Nice and comfortable rooms. Great amenities and choice of foods nearby - Best location thus far for any hotel that I have stayed at anywhere in the world. Excellent connections via bus or train. Close to Haneda airport and close to all the places we wanted to go to in town.
• DUJIN (9/5): thanks all of the staff members - All of the hotel staff were kind and attentive, and they responded to our requests. In particular, we were deeply touched when our special requests made in advance were carefully accommodated. Even though I have visited Tokyo many times, this was the first time I felt this kind of impression by a hotel experience. I sincerely thank all of the staff members. If I visit Tokyo again, I will definitely stay at this hotel again.
• לירון ואלעד (10/5): מלון מעולה, מיקום מושלם, מומלץ - המלון מעולה, המיקום מושלם, כל המתקנים ברמה גבוה, יש מלא פינוקים קטנים שעושים את ההבדל, יש מכונת אספרסו וגם מטחנת קפה וקפה פילטר, הצוות קשוב ונעים, נענה לכל בקשה, יש את כל השירותים במלון, יש מסעדות בקומה מתחת, תחנת הרכבת והמטרו ממש מתחת למלון אבל אין רעש, הנוף מרהיב. פשוט חוויה מעולה. היינו 4 בחדר ועדיין היה מרווח. אין
• Lucia (9/5): Good located hotel with clean rooms and comfortable beds - Very good location to get around Tokyo and outside for day trips. Clean and nice staff. A bit noisy from the boulevard, but well it s in the middle of Shibuya, you need to make some trades :)
• Tadmor (8/5): -
• Guy (10/5): - Everything!! Location, facilities, room and service was fantastic. Thank you shibuya stream :) Can't think of.
• Nalan (8/5): -
• emanouil (9/5): - Location location location
• Gisele (10/5): Cheiroso e muito moderno - Linda Tudo foi bom
• Leonardo (8/5): -
• Ran (9/5): -
• Arie (10/5): -
• Yasmeen (9/5): -
• Lauren (9/5): - The room was large compared to other Tokyo hotels and well-appointed with lots of pillows, towels, and bath products. The bed was so comfortable and the room was very quiet. We loved the view over Tokyo from the large window.
• yosileon (10/5): - מלון ממוקם במרכז העיר, המיקום הכי טוב, חדרים יפים ומאובזרים, בכל קומה יש חדר שירות אחר, מוזיקה, מכונות כביסה, גיהוץ, דתייה, וחדר אוכל, איש שירות הלקוחות דאג לנו ביום האחרון באופן אישי.
• Brandee (10/5): It was great! - Very close to everything and it was super clean and nice! Nothing!
• Melissa (10/5): -
• Lior (10/5): מצויין - ממוקם על התחנת רכבת של שיבויה החדר היה גדול הכל היה מצויין
• Danielle (10/5): -
• Erin (10/5): - Excellent location. Good amenities and plenty of space in the room with a comfortable bed. Amazing views from the room also.
• bryant (10/5): -
• Maria (10/5): -
• rachel (9/5): -
• Lauren (10/5): -
• reuven (9/5): Great location and very convenient both for staying in the Shibuya area and for traveling to the air -
• Brandon (10/5): Excellent location. Nice sized room with modern features. -
• Pawel (10/5): - Perfekcyjna lokalizacja. Jak na warunki Japońskie ogromny pokój. Hotel znajduje się nad dużym kompleksem wielofunkcyjnym. Sklepy i dużo restauracji dostępne windą z recepcji.
• Alexander (9/5): Ist zu wiederholen - Höflichkeit, frei zugänglichen artikel, raucherraum vorhanden Teurer preis
• Michelle Connell (10/5): - Such an awesome location and just down the elevator to shopping and restaurants was insanely convenient
• Claire (10/5): -
• Steven (10/5): Definitely recommend! - Very convenient location to explore from. Clean and comfortable.
• Jessica (8/5): Perfect location for our first stay in Tokyo. Great access to train station. - Location is excellent and it is clean and very comfortable. Easy access to train.
• Murat (8/5): Zor bir bölgede konforlu bir otel - Her türlü imkan ve servis vardı. Modern bir yaklaşım var ancak biraz fabrikasyon bir hava oluşmuş.
• Misato (9/5): Overall this is my go to hotel . I stay every time I go to Japan . - Location, location, location . So convenient. Direct access to JR Shibuya station . Easy access to other metro lines and bus. Has separate Japanese style bathroom . Friendly stuff . Room is little small for the price.
• Cornelia (8/5): - Location Very small beds and small-ish rooms for the price.
• David (10/5): -
• Loreley (8/5): Too expensive. Nice place but not worth the hype - A bit loud in the room from the water pipes and neighbours
• Dorothy (10/5): Wonderful Wedding Weekend - Property was well located to attend our daughter’s wedding. Our corner room gave us beautiful views of the city. It was a large room with a nice sitting area. The staff were wonderful and very helpful for getting us taxis. We had requested a handicap accessible room but were notified at the last minute that the room was not available. The hotel did put in some portable grab bars by the tub and bed. The bars by the bed were more of a trip hazard, but they would have been good for someone who could use them. We were only there two nights, so we managed.
• Simone (10/5): Fantastico hotel a Shibuya - Camere e posizione Nulla
• Toufic (10/5): -
• Anna (9/5): -
• Erin (9/5): Great for western families seeking options and sizing of rooms. We had a corner family room was still very small but tha - Excellent location to be walking distance to Shibuya Crossing
• Amber (10/5): Perfect everything. Location, comfort, top notch. - Everything! Couldn’t love it more. Literally can’t think of a thing. And I can be a critic!
• Nakul (8/5): great time - Location wish room was closer to elevator
• Sarah (10/5): The hotel has a lovely welcoming vibe. - The location was so good - next to the station and near lots of restaurants. The staff were very helpful and loved the bonus of little touches like face masks and different teas to collect for your personal use. Could use a better gym with access to free weights
• Felicia (10/5): I will definitely be back! - Everything! Location is great. Facilities are great.
• Eric (9/5): -
• Toufic (9/5): -
• Joanna (10/5): Truly spectacular view from the room and so spacious and clean. Highly recommended. - Beautiful hotel and well situated above Shibuya station. Well sign posted inside the Shibuya as Stream complex so you can’t get lost. Amazing view of the Tokyo skyline from the room. Nothing
• Filippo (7/5): - Overall, a solid hotel choice. The location is excellent, and while the room isn’t big, it has everything you need. The facilities are also great, especially the laundry room, which is very convenient for longer stays in Japan. While some noise is expected in Shibuya, the hotel sits directly above a major road and lacks insulated windows, so street noise was constant and made it hard to sleep without earplugs. Elevators were also slow and inconvenient since they’re shared with offices in the building. Lastly, for a 10 night stay, I expected more thorough cleaning. Towels and sheets were changed, but the room itself was never cleaned.
• Daniel (10/5): -
• Kimberly (10/5): Great hotel if you want to be in the action - Great location! This hotel is connected to the train station and is right in the center of Shibuya. We had a beautiful corner room on the 13th floor.
• Ulrich (9/5): Toplage an shibuya - Sehr gute Lage direkt an shibuya Station, traumhafter Blick auf Stadt, viele Restaurants direkt vor Ort Zimmer gemessen am Preis klein, wenig staumöglichkeiten,,unzureichende auflademöglichkeit im Zimmer
• Elkanit (10/5): מיקום נדיר, מלון נעים - מיקום נהדר במרכז, מסביב יש הכל, כולל מבחר מסעדות מתחת למלון. הצוות אדיב, יש אפילו מכונת כביסה במלון וחדר כושר. מאד נקי
• SANDRINE (8/5): Emplacement idéal pour découvrir Tokyo - L’emplacement, proche de tous les transports, la gentillesse du personnel. Chambres assez petites sans espace de rangement.
• Yu Cheng (9/5): -
• Jenny (10/5): -
• Shira (10/5): Great Stay in the Heart of Shibuya - A well-designed hotel with a pleasant atmosphere. The rooms are spacious and thoughtfully arranged, and the beds are very comfortable. The location is excellent, right in the center of Shibuya and connected to a large shopping complex with many restaurants just steps away, as well as being next to Shibuya Station. The staff were kind and helpful, everything was clean and well maintained, and the views of Tokyo from above are stunning. he only minor downside is the ongoing construction in the surrounding area, which can make navigation a bit confusing at times, but this is not related to the hotel itself, and there was no noise in the room.
• Guest (10/5): -
• Jess (8/5): -
• Jess (8/5): -
• Tina (8/5): - Beautiful hotel in a great location.
• Lucia (8/5): - La posizione é perfetta, ma é un hotel abbastanza standard
• Syed (10/5): -
• Patricia (10/5): Fantastic and great staff, so friendly and helpful - Such a great location and all amenities Nothing I didn’t like
• Javier (10/5): Excelente opción para alojarse en Tokyo - Habitación muy cómoda y ubicación excelente, a pesar de ser muy céntrico, era muy silencioso N/A
• Clare (10/5): -
• Nazariy (9/5): Check in was horrendous, but outside of that everything was exceptional - Location was superb, shibuya crossing is super close from the hotel. Was severely jet lagged and we arrived in the morning, something like 9 am, so I tried to catch a nap before the check in (which was 15:00). A member of the staff pointed a finger at me and said it's not allowed to sleep (despite no one being around). It was excruciating waiting 4 hours trying to stay awake. At the same time two Japanese workers that are not members of the staff, just came into the lobby and proceeded to both catch a nap. They had no warnings at all. After both had slept for an hour each, they simply left the lobby.
• Roy (10/5): מלון מיוחד במיקום ללא תחרו - מיקום ללא תחרות בדיוק מעל תחנת שיבוייה, מעבר החצייה ועל התחלת Omotesando. מרחק הליכה ל-Harajuku ומקדש Meiji Jingu Gaien 明治神宮外苑. מלא מסעדות מעולת בבניין עצמו ומסביב. מיטות נוחות במיוחד ומקלחת עם מעולה עם לחץ מים חזק. צוות מקצועי וקשוב בצורה יוצאת דופן. המלון מעוצב לחובבי מוזיקה ויש חדר תקליטים עם פטיפון (מודרני) וציוד למשחקי חברה
• Janice (9/5): We really enjoyed our stay here - Great location right in the heart of shibuya. Staff was lovely and rooms were spacious and clean. there was a mix up and they only had 3 beds for us after a long travel day late at night when there should have been 4.
• Nadine (10/5): We had a fantastic stay at shibuya stream. Would definitelt go back. - Location was great. Very comfortable beds and pillows, very clean rooms. Love the robot who delivered my room requests. It was a great hotel. The staff were very young and couldnt give restaurant recommendations. They were kind and tried their best though.
• Ainslie (7/5): Considering the cost, I was wanting to be wowed more than we were. It did the job. - The location is great, and the rooms are clean and comfortable. Considering the cost, I would have hoped for a better quality breakfast, and better gym - which is super basic and very small.
• Selçuk (8/5): -
• Agnes (10/5): -
• Joshua (10/5): - Very good location in Shibuya
• Riley (8/5): -
• Jason (10/5): This hotel was excellent, a perfect location from which to explore the Shibuya and Shinjuku areas. - The hotel was in a fantastic location right above the subway station. The staff was terrific, very accommodating. They added an extra bed in the kids room without being requested. They provided adjoining rooms as we requested. The entrance to the hotel was difficult to locate as you must take an elevator to the lobby. From certain floors it was tough to find, but leaving from the lobby of the hotel, there were 4 elevators that took you back to the parking or shopping areas.
• Patrick (10/5): Great time! - Location, quiet, free bar drinks at the end of the day. Nothing to pick at...
• Judy (10/5): This was a wonderful weekend stay to celebrate our daughter’s wedding. - The hotel was close to the wedding venue our daughter selected. It was a beautiful room with a lovely view. The staff was extremely helpful with getting us to our room and then back into taxis. We had a wheelchair, which complicated our transportation, but staff always helped us. We were very happy with the property.
• Yvette (8/5): Felt safe & able to get to hotel without leaving train station. - Location connected to train station & shopping. Transportation to Haneda Airport convenient Non-English speaking staff & price of property. Construction outside of building.
• Watts (10/5): -
• Lancaster (10/5): This was our first stop and an excellent way to experience Tokyo. - Its location was incredible. The beds were comfortable. The sleepwear provided was soft. Great water pressure. I have no complaints. Everything was fantastic.
• 兆晏 (10/5): -
• Michael (9/5): -
• Kelly (10/5): Very clean and comfortable We enjoyed it - Close to restaurants and CBD/attractions
• Dell (10/5): -
• Yupu (9/5): -
• darren (9/5): -

Photos