ibis Styles Canberra Eagle Hawk

Location: 1222 Federal Highway Service Road, Sutton, Canberra, au

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 11:30 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Family rooms
• Pets allowed
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Non-smoking throughout
• Board games/puzzles
• Kid meals
• Kids' outdoor play equipment
• Outdoor furniture
• Pet bowls
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Television in common areas
• Express check-in
• Billiards or pool table
• Free wired internet
• Access to nearby outdoor pool
• Playground on site
• Tennis lessons on site
• Self parking (surcharge)
• Beach umbrellas
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Private picnics
• Wine release events
• Reception hall
• Exercise/lap pool
• Japanese garden
• Covered parking
• Swimming nearby
• Vegetarian menu options available

Rooms Available

• Dormitory Room with Three Double Bunk Beds

  The unit offers 3 beds.

  Max Occupancy: 6 (6 Adults)

• Superior Room with 1 King Size bed

  The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

• Dormitory Room With 8 Single Beds

  The dormitory room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a shower. This dormitory room features a carpeted floor, heating, a flat-screen TV and garden views. The unit offers 8 beds.

  Max Occupancy: 8 (8 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Radio
  • Toilet
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Linen
  • Entire unit located on ground floor
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access
  • Free gym access

• Dormitory Room With 3 Sets Of Bunk Beds

  Please note that this room does not include tea/coffee making facilities or a refrigerator.

  Max Occupancy: 6 (6 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Radio
  • Toilet
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Linen
  • Entire unit located on ground floor
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access
  • Free gym access

• Deluxe Apartment With King Bed

  The apartment features air conditioning, a washing machine, as well as a private bathroom boasting a walk-in shower and a bath. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment has carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe as well as garden views.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access
  • Free gym access

• Standard Queen Room

  Offers one Queen bed with air-conditioning, private bathroom, TV, and Tea/Coffee making facilities. Perfect for a single person or a couple.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Linen
  • Entire unit located on ground floor
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access
  • Free gym access
  • Single-room air conditioning for guest accommodation

• Family Room

  The family room's kitchenette, which features a microwave, is available for cooking and storing food. The spacious family room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 4 beds.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Entire unit located on ground floor
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access
  • Free gym access
  • Single-room air conditioning for guest accommodation

• Superior Double Room with Two Double Beds

  Offers 2 x double beds, an private bathroom. Perfect for 2 single people or a family of 3.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Linen
  • Entire unit located on ground floor
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access
  • Free gym access
  • Single-room air conditioning for guest accommodation

• Standard King Room

  The quadruple room features air conditioning, a wardrobe, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Linen
  • Entire unit located on ground floor
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access
  • Free gym access
  • Single-room air conditioning for guest accommodation

• Dormitory Room with Seven Single Beds

  The unit has 7 beds.

  Max Occupancy: 8 (8 Adults)

Guest Reviews

• Laura (7/5): - Great location, good stop over spot when travelling as it’s just off the freeway. Room wasn’t very clean. Very loud with lots of school kids
• Micahr (7/5): - Good place to stay for a night
• Hannington TK (6/5): -
• Donna (10/5): - Ideal location. Great place to stay. Have stayed there many times over many years. Breakfast is great and worth the charge. Everything good this time. Last time there was no water.
• Divya Mariam (4/5): - Bathroom was not clean, when we entered there was a damp smell in the room. We arrived there at 21.00 with a kid, Waited 15 mins to search our room, nobody from hotel helped.
• sujith (7/5): -
• Wayne (3/5): Room ok. Bed comfortable. Sewage smell in bathroom & shower had NO water pressure - Pub next door has great food Sewage spell through bathroom
• Corfield (7/5): -
• Alex (9/5): -
• Whelan (8/5): -
• John (5/5): Was a short term stay between properties. Staff hard ro understand and didn’t listen. - Was the cheapest at the time Old outdated and dirty
• Rishab (8/5): -
• Michael (10/5): - Location Nothing
• Sophie (8/5): -
• venkata naga pavankumar (8/5): goood - more options in breakfast access
• Laureen Mae (6/5): It was a good stop before heading into our destination for its location and price. - Proximity to the city and the staff was really friendly and helpful. The room was dated. I feel like it needed a haul and a deep clean.
• Chao (10/5): - good facilities at an affordable price NA
• Susanti (8/5): -
• Daniel (8/5): -
• Rains (8/5): -
• Rains (8/5): -
• joanne (8/5): Great location. Good customer service. - Location and value for money.
• Kathleen (10/5): - Every thing Nothing
• Nicole (7/5): -
• Chloe (2/5): Will not be staying again, did not get services we paid for. - Location We had no hot water majority of the time, in the room description it says kitchenette with cooking available but once getting there we were told we could not cook in that room, it was the only reason we upgraded rooms spending an extra $100. I travelled with a 2 year old so no hot water was super inconvenient and when talking to staff about this problem I was told at 7pm to wait a few hours for the water to work which was not ideal. Then waking up the next morning to no water again. Bathroom was not cleaned before arrival and no spare toilet paper.
• Jessica (4/5): - Bed was comfy as hell! The bathroom was terrible. The shower had scum all over the shower screen, the roof was mouldy. The toilet seat didn’t fit the toilet. And the shampoo, conditioner, body wash was 2 years past its expired date. Overall disappointed. Need more pillows on the beds.
• Kylie (6/5): They had availability at short notice. Read what you will into that. - They had availability. The beds were uncomfortable, it wasn’t 100% clean.
• syed (9/5): -
• Sharon (10/5): We really enjoyed our time - The staff were so friendly. The breakfast great value an delicious boys doing the breakfast very attentive 10/10 The bed in room 305 rolled to the middle so that was ideal but otherwise we will definitely be back if we are up that way again
• Thushani (5/5): good stay - microwave was out side the room
• Mohamed M (5/5): -
• Nicki J73 (10/5): -
• soohye (7/5): -
• bhupraj (6/5): - Closer to Canberra Smell in the room so had to keep the room window open all the time.
• Henry (5/5): Budget hotel with fair amenities - Affordable Car parkings are poorly lit, had trouble with room keycards as it didn't work, though staff was helpful to sort it out. Dormitory room good for 8 persons has only 1 toilet/bathroom, no water kettle and microwave to heat up food, room floor was dusty seems not properly cleaned, closet has no clothes hanger.
• Daisy (8/5): - Location, comfy bed, can you email me what brand is the mattress pls. Breakfast was amazing. Toilet stained, no cutlery or plates available in room.
• Ashat (8/5): -
• Sam (10/5): - Location, staff & breakfast. Bed uncomfortable. Mattress too soft.
• Alex (5/5): If u need a quick over night stop. And u like clean n comfy. Find elsewhere. - We were only there for one night. Very Old , Broken furniture opened door on cabinet in our room and it fell off lol . marks on the walls. Bathroom had been updated. Glad it was only for one night.
• Ainsley McKenzie (3/5): Pass on this one - The staff were lovely. There was a kettle and a fridge in our room The room as soon as I walked in had a funny smell and saw cob webs straight away and there was mold on the roof of the shower. They offered a bar, pizza bar and a Cafe which were all closed due to no staff??? Both days we stayed there!
• Sam (9/5): -
• Rick (7/5): - Easy location Old outdated
• Michael (8/5): - Na Na
• Anstis (7/5): - Location suited our requirements if the Toilet has soft close lids Fridge was wound up to 7 but barely any ice in freezer
• David (9/5): Great place for a short stay in Canberra. - Great location, quiet, facilities more than adequate. Close enough to Canberra, good road access especially to North Canberra and Fyshwick. Minor points really: would prefer car parking closer to the room. Some of the buildings are a bit scruffy externally. Did not affect the quality of the stay though.
• Tayla (7/5): - Good location, reasonable pricing, clean room Staff called me after 8pm and continued trying to give me information after I requested the information be emailed as I was in a busy airport and could not hear them.
• Craig Dolbel (6/5): Needs some love pumped back into it - Love the location and have stayed here in the past when it was in it's prime. Now it's just a ghost town of what it once was. Quite a shame to see really It's just been left to go to shit to be honest. duty dirt where gardens used to be, Food options all closed down, Surrounding areas more like a desert then a resort. Could be bought back to life with some decent maintenance.
• sergio (9/5): -
• S (8/5): -
• Mariana (10/5): -
• NAN (9/5): - 很安静 地点有点偏僻
• Philips (2/5): Poor hygiene and maintenance — flies in the room, shabby toilet, peeling paint, and stained closet. - here were too many flies in the room, which made the stay uncomfortable. The toilet facilities were very shabby, and it was clear that proper upkeep had not been done. The paint was peeling off in multiple areas, giving the room a neglected look. Additionally, the closet had visible brown stains/discolouration, which was quite off-putting. Overall, the property seems to require urgent maintenance and better hygiene standards.
• Howard (8/5): Met our needs. - Check in was easy. Room is basic but comfortable and very clean. Well located for access to our event at Thoroughbred Park. Staff are very happy to assist in any way they can.
• Peter (8/5): Cut short by illness, was very good and would certainly consider booking again. - Comfortable bed good sized show recess, although a 'demountable' shower head would be nice. Walking distance to room, my partner and I are both mildly invalid, had I known the layout I would have requested a room close to the parking space.
• Jessie (7/5): -
• Karen (3/5): Place clean, people lovely. Breakfast was lovely. Just need to do something about the parking and internet - staff were friendly and tried to help Didn’t like how you couldn’t park near my room. Parking areas are quite small and with most people seemingly having larger cars it was hard to get in and out of parking spots. Had to drag bags in the dark from the parking area, then try and find our room through a maze of poorly lit paths and poorly identified signage. Room advertised as large double bed but was actually 2 singles pushed together so had crack in the middle with beds at different levels. UNCOMFORTABLE Absolutely NO internet access they attempted to give me 2 different passwords for different levels of wifi access, which I appreciated but still could not get any internet
• Morris (7/5): Good value for money for a short stay. - Room was big enough, beds were comfortable. There was mould in the bathroom.
• Sapna (8/5): -
• DAPHNE (6/5): Beds ok, staff incompetent and no house service at all. Not recommended. - Room with 4 beds We were not informed prior to the stay that there would be no house service for the entire Easter weekend, so on Friday when we got back the bins were full, the towels were wet, the floor was dirty and no toilet paper. When we went and saw reception, because nobody was answering the phone, we were told we needed to book house service, which we did. On Saturday when we got back to find that nothing had been done, we again saw reception. We were the told that there is no house service all weekend, and the receptionist from the day before had lied to us. When we asked to borrow a mop, vacuum cleaner, toilet brush and cleaning products, the receptionist was happy to lend them to us! We didn’t come to your hotel to clean our own room!!? When checking out, the receptionist was on her phone, obviously on a private call, visibly annoyed at the inconvenience of being interrupted by a customer. This experience tainted our entire stay, and we definitely wouldn’t recommend your hotel to anyone.
• Marcin (6/5): Na jedną noc OK. - Blisko autostrady. Nieczynny basen, zaniedbane otoczenie na zewnątrz. Słabe płatne śniadanie. Słaby internet.
• Uday (9/5): -
• Meg (8/5): Good for short stay, comfy and quiet. - Was quiet, bed were comfy Wifi did not work, got called by staff and missed it, and when called back didn’t announce where they were from. Weird stain/or mould maybe on floor, shower didn’t feel clean
• Robert (8/5): Good location and price. - Price vs travel time was good. Cleanliness needs a bit of work but I've seen worse
• Bharath (1/5): Bathroom was not clean . Parking was farther away from accommodation - Nothing No clean. Bath was small
• derrick (9/5): -
• Dave (8/5): perfect location - location was perfect price was accurate cleanliness of the place amenities , pool and quietness were spot on spent 3 nights nothing really
• Corinne (1/5): -
• Ray (7/5): -
• Maryanne (7/5): If you're looking for a budget family friendly place. - The location was great as it was 15min drive into Canberra CBD. Beds were so comfy, the family room we stayed in was spacious, and the rooms were nice and clean.
• Robert (8/5): - Location was perfect. Access to local hotel and Service Station was a bonus. The internet speed was very slow and would need an upgrade very frustrating. Also mobile reception was poor which made internet more essential than it should have been.
• Imogen (7/5): - Great location, spacious rooms, comfortable beds Not very clean
• Tony (8/5): -
• Dhanasekar (5/5): Average, something better than nothing - The location is in out side the city, so you can view animals frequently The room is small no basic equipment for food
• Rahulkumar (7/5): -
• Lynette (7/5): Fortunately we had a good sleep but not likely to return or recommend - Bed was comfortable, plentiful towels, air conditioner worked ok The stain in the toilet. The buildup of something white in the shower. The curtains need to be repaired. The car park and layout was confusing and pathways were broken therefore unsafe. We walked around and around and around before we found the room in the dark. Directions didn’t help.
• Tessa (5/5): -
• Jacob (4/5): - Location Small dirty and overpriced
• Andrezza (4/5): -
• Adrian (9/5): Very enjoyable! Excellent meals and service! - Long walk with luggage from Reception to the top of the property. Because of the fuel crisis, we changed our long-distance travel plans from car to bus and caught a taxi from Civic to Eaglehawk and didn't have our own vehicle to transport luggage within the motel property. Not an issue if driving own vehicle.
• wayne (8/5): -
• Camille (7/5): Convenient and comfortable for a overnighter. Great for families. - Pool, Beds, pillows, bathroom. All was comfortable and enjoyed. The walls were to thin. We could hear the family of Indians next door quite easily and disturbed our enjoyment of the property. Daughter felt unsafe on the ladder up to bunk bed.
• Ruby redstone (8/5): Rural and rustic setting - The rural setting, loved seeing the rabbits and possums. Leaving
• Natalia (8/5): -
• Antachew (7/5): We had a good breakfast and the property was fun we saw a lot of kangaroo’s and rabbits. - Fits a big family’s. Look like a forest.
• Jody (8/5): Excellent price for quick overnight stay - Easy to get too, clean and great price Bit hard to find rooms at night
• Huang (6/5): -
• Russell (8/5): - Good size room. Excellent staff. Distance to restaurant.
• Emily (5/5): It was ok. The toilet button was broken but overall a good stay - Loved the set up The kitchen staff weren’t that friendly but the reception staff were lovely
• Trevor (9/5): Quiet retreat - Large, very private rooms and grounds, nice and quiet. Location a bit out of the way
• Rebecca (4/5): Not worth the price tag - The bed was comfy and the check-in was seamless. I did not have hot water for one out of the three nights and no one was available at reception to help. Wifi was also non-existent.
• KAYODE JAMES (9/5): Good experience - Everything Nil
• Martin (5/5): Having a better understanding of the property, I would look to stay here. - I though the staff were extremely helpful and understanding of my situation and took immediate steps to provide a full refund. Great service. No power points near the bed and needing to use CPAP that was a deal breaker. Arrived in the evening so no chance of a remedy but with this knowledge I would just bring an extension cord.
• Rohitha (10/5): -
• Lesley (5/5): -
• Grant (5/5): Good value, but the hotel needs some maintenance. - Good value. The breakfast was excellent. Room was quiet. Bathroom was modern and clean. The pool water was disgusting - there is something very wrong with the pool filter. The tennis court has seen much better days and is covered in cracks. The gym was dirty and laughably unequipped. The mattresses felt quite old and loose.
• mcdonald (5/5): -
• Isabel (8/5): - Close to Canberra and Bungendore. Good meal at the eagle hawk next door
• Nicola (3/5): Disappointing overall. - Location was fine. No hot water. No soap in shower. Mould on carpet. Poor location of room from car park. Grounds are poorly maintained.
• Bhagwati (7/5): Good but not satisfied compare to we stayed early in ibis styles hotel. - Room not clean or not microwave hot the food. etc Not given good room indicate not given good room travel whith 4year baby not able to give her hot food.
• Cohen (6/5): Reasonable, would most likely look elsewhere though. - Staff were reasonable, facilities what you’d need, for $130 a night it’s what you’d expect. When we arrived the room was presentable, although we were a bit disappointed to find mold in our bathroom, as well as hair’s in the mattress/sheets that was definitely left from other visitors, as well as that when we contacted reception they weren’t very helpful in giving us a solution, or even a different room to make up for it but we had housekeeping at least come and freshen up the room a little which was a positive.

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