XU San Stefano Hotel Alexandria

Location: El-Gaish Road, Alexandria, eg

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 11:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Non-smoking throughout
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Private beach nearby
• Internet access
• Exercise/lap pool
• Covered parking
• Swimming nearby
• Beach club nearby (surcharge)
• Beach toys

Rooms Available

• Standard Double or Twin Room

  The spacious twin/double room features air conditioning, a mini-bar, a terrace with sea views as well as a private bathroom boasting a bath. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Terrace
  • Linen
  • Toilet paper

• Deluxe Double or Twin Room with Sea View

  The spacious twin/double room offers air conditioning, a mini-bar, a terrace with sea views as well as a private bathroom boasting a bath.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Terrace
  • Linen
  • Toilet paper

• Junior Suite with Sea View

  The suite offers air conditioning, a mini-bar, a terrace with sea views as well as a private bathroom featuring a bath. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Terrace
  • Linen
  • Toilet paper

• Superior Double or Twin Room with Pool View

  The private pool is the special feature of this twin/double room. The spacious twin/double room provides air conditioning, a mini-bar, a terrace with sea views as well as a private bathroom featuring a bath.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Private pool
  • Wardrobe or closet
  • Terrace
  • Linen
  • Toilet paper

• Family Room

  The spacious family room features air conditioning, a mini-bar, a terrace with sea views as well as a private bathroom boasting a bath. The unit has 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Terrace
  • Linen
  • Toilet paper

Guest Reviews

• Hesham (9/5): - All Ur staff very helpful and polite WiFi wasn't fast
• Anastasiia (9/5): -
• Reham (10/5): Very comfortable - It has a direct access to the beach and room cleanness Breakfast was good but not up to the expectations of such hotel
• Piotr (9/5): Amazing location and view. Friendly staff -
• مطلق فيصل (10/5): جميل - مكان جميل ورائع والموظفة روان كانت لبقة جداً ومهذبة وطيبه معنا
• Khaled (8/5): -
• Wael (8/5): Could have been better - The location The parking & the parking stuff, very rude and unacceptable way of dealing 😡😡
• Mohamed (5/5): Great location with a beautiful sea view and friendly staff, but small and overpriced. -
• Myra (7/5): -
• Tamer (10/5): Good for relaxing and enjoying the beach and the pool - Everything , location, staff, amenities, and prices
• Sharon (1/5): -
• Mahmoud (9/5): -
• Mohamed (10/5): - Clean, cozy, wonderful location and friendly staff Wifi was bad
• Mohamed (3/5): I don’t recommend it, doesn’t worth money, I will never try again - The hotel is in an amazing location, right front of the sea and the experience could have been much much better. The staff are resourceless, give you impression this the first time for them to do this job (except Ms. Rowan the guest relation specialist, she is the only one who helped us to have a bit better experience). It was the first time for me not to find butter on breakfast I found shortening instead (100% dairy-free butter like fat), which is very cheap. There is a cafe inside the hotel that welcomes people from outside the hotel, suddenly after 18:00, you many many people (cafe guests) setting in front of your room between you and the sea view, that you paid money to have, sometimes big birthday parties and all. The room service dinning orders comes from the cafe, so you can imagine how long does it take to get something to drink or eat at the peak time. The room next to ours hosted group of friends in their room, so you find group of people sitting, walking, taking phone calls, and smoking shisha in front of your room, which horrible. My room was supposed to be with “private pool”, the pool is anything but private, it’s in front of the room in open area, you can see every other pool around you, which belong to the other rooms beside you, plus the cafe guests can sit to watch you without exerting any effort, this was mind blowing surprise to us, this place misses a lot of things to be close to the hotel they think they are, it doesn’t worth 25% of the money you will pay, I don’t recommend it and I will never repeat this mistake again. This is a cafe with some rooms around it, it’s not a hotel. The staff are rookies. Room dining orders take forever. Door locks are not working, you sleep in the chalet and the door is not locked!!! Breakfast is very cheap, they are using shortening instead of butter, first time for me to see that, the cafe comes first in this place, cafe guests are permitted to sit in front of your rooms and make birthday parties and all, I’m out of words!!!
• Daghashy (1/5): The reception manager was unprofessional and very harsh in dealing with us. - good The reception manager was unprofessional and very harsh in dealing with us. We booked two nights on two separate reservations, and from the beginning we said we don’t want to change the room. We told the employee that, and she said there was no problem. But then on the second day, he was insisting that we change the room, and his attitude was very bad. The hotel is very small, and they hold outdoor parties by the pool until very late, which causes extreme disturbance for the guests.
• Ahmed Mohammed (2/5): اسوأ شيء ممكن يكون هو - اسوأ اقامه لأسواء فندق المدير لا يرتقي لهذا المنصب فندق غير نظيف لا انصح بالسكن فيه
• Ahmed Mohammed (1/5): سي - لا انصح به أبدا اسوأ اداره فندق
• Sherine (3/5): - location is good The bedsheets were awful , not all the stuff was good some were great some were really bad took too long to do a requests
• Ahmed Mohammed (2/5): اسوأ من اسوأ للأسوأ - تعامل سي من مدير الفندق عندما واجهنا مشكله بسخان المياه بدوره المياه حضر مدير الفندق حسب كلام موظف الاستقبال الي الغرفه مع الفني وبكل قله ذوق وعدم احترام للنزيل رن جواله وجلس يتحدث بالجوال بالحمام ولا راعي خصوصيه النزيل . اخيرا لم يتم اصلاح العطل الرجآء من اداره بوكنق المصداقية مع عملاءها عند عرض فنادق ع موقعهم لا انصح بالسكن بالفندق او ما يسمي فندق المفروض الفندق مصنف 5 نجوم صراحه وبدون مجامله . هو لا يصلح يقال عنه نجمه واحده . ولكن موقعه جيد اسوأ ما سكنت بحياتي هو هذا المكان السيء ولا انصح بالسكن فيه
• ahmed (5/5): -
• Khaled (1/5): Very uncomfortable stay as the cafe is open for the public. Very busy very loud the cafe is right outside the rooms sinc - The hotel is clean, the staff are nice I hated the fact that the hotel opens its cafe and restaurant to the public, literally people would be sitting right outside our room, laughing and talking very!!!! Loud, Boys and girls having shisha and smoking! Right outside the rooms, we all were very mad and shocked,couldn’t sleep the whole night till almost 4 am… never staying there again and I don’t recommend it … I don’t understand why a hotel would allow outsiders to chill till late night 😡 they should priorities their guests comfort , plus the rooms aren’t sound proof!
• Mai (7/5): -
• ahmed (6/5): -
• mo_mubarak (10/5): -
• Mohamed (8/5): -
• Ahmed (9/5): -
• Mohamed (8/5): -
• Ahmed (10/5): Excellent -
• Salem (9/5): - مكان راىع
• Noha (3/5): - مستوي النظافة سئ بالإضافة ان الفرشوالمناشف غير نظيف ومقطع
• Ahmed (9/5): -
• Tahany (8/5): Good experience for a short break - Cozy room, room scent and room see view The shower hot water duration
• Nuaman (10/5): انصح به وبقوة للراغبين بالراحة والاستجمام - فندق مميز من حيث الموقع الخلاب ، ونظافة الغرف واطلالاتها علي حمام السباحة والبحر ، الاجواء مريحة جدا جدا ، موظفي الاستقبال جدا متعاونين ، قريب جدا جدا من مول سان ستيفانو وفندق فور سيزن . حقيقة انبهرت من الفندق وماكنت متوقع انه بهذا المستوي شكرا لجميع القائمين والعاملين في الفندق كل شي جميل ولا تعليق
• de perles (10/5): -
• Nadia (6/5): -
• de perles (10/5): -
• Mahmoud_Ghoz (6/5): I like the location and hate the lack of privacy. - I like the hotel location, view and staff The room has no privacy. Never recommended for family. It is a highly fit group that can live with strangers.
• ياسر (9/5): Nice trip - Location and view Car parking and price/ Night
• Mahmoud (10/5): - مكان مميز
• Piotr (6/5): - Location is amazing
• Ahmed (1/5): Very disappointing experience due to poor cleanliness, noise, and lack of basic hospitality standards. - Unfortunately, there was nothing positive about this stay. The experience did not meet even basic hotel standards. The room was not clean at all, even though we checked in at 12:00 AM, which means there was plenty of time to prepare it. There was a bad smell in the room, the bedsheets were dirty, and the floors were in terrible condition. On top of that, at around 3:00 AM, staff were cleaning and playing music loudly, with no consideration for guests trying to sleep. For cleanliness and comfort, I would give this stay the lowest possible score.
• ahmed (10/5): -
• RASHAD (8/5): -
• Ahmed (7/5): -
• Hassan (10/5): ممتاز - لذيذ
• Sheila (8/5): We enjoyed our stay and would advise that it's USP is that it is on the beach side of the Corniche - The hotel was on the beach side of the corniche. The staff were both attentive and friendly. The hotel is wheelchair friendly. My wife injured her foot and the staff were helpful in enabling her to move by wheelchair. The food was good and plentiful. The Internet speed was slow. There was a very limited choice of English speakiing channels. We requested that we have access to You Tube but this was not done.
• Abdullah (10/5): -
• Ghada (9/5): Echt leuk en comfortabel - Mooi locatie en vriendelijk personeel
• Mohamed (1/5): -
• Ahmed (10/5): -
• Mohamed (10/5): -
• abdulrahman (10/5): جداً مرتاح من الاقامه في الفندق - طاقم الخدمه ممتاز وخاصتاً الانسه رحمه لاشيئ
• Fahad (10/5): تحيا مصر - حسن تعامل المدير كريم ولطف جميع موظفين الفندق لاشيء
• شريف (5/5): -
• Fatema (8/5): نعم تكرر التجربه.. شكراً لكم - الافطار رائع وخدمه سريعه في طلب الطعام.. وتعامل الريسبشن جداً جميل وراقي والخدمه ممتازه.. صوت المطعم فوق الغرفه ازعجنا طوال الوقت.. خدمه السرير كانت بطيئه في تنفيذ الطلب وقت طلبه ووقت ازالته
• Amine (10/5): -
• maali (7/5): - الموقع التكييف الانترنت
• Tarek (7/5): good location , small hotel , low noise - location good the light off when arrive three hours
• Mohammed Rashad (10/5): - مكان رائعا لا يوجد
• Wesam (10/5): -
• Ahmed (8/5): -
• Salim (8/5): -
• Nasr (10/5): -
• هانى (8/5): -
• Abdullah (10/5): -
• Rasha (9/5): -
• Ahmed (10/5): -
• Melenie Chetty (10/5): - On my arrival at the Hotel we were well received and the hospitality was excellent. Breakfast was good... Management assistant in providing us with comfort and luxury. Saleem was exceptional, will definitely return to this Hotel.. Stay was too short
• mohamed (10/5): - الطاقم متعاون جدا واستقبالهم رائع لا شئ كل شئ ممتاز
• abdulmoen (3/5): لن تتكرر في نفس المكان - الموقع قريب فقط كل شي لا يوجد نت ولا باركن والمكان زحمه ومافي خصوصيه ابدا
• Ali (6/5): Nice stay - Friendly staff and appreciate the guest Very small and not have many varieties for rooms
• Sameh (10/5): -
• Samaa (9/5): - Location and staff Wi-Fi
• Mohamed Aboelenin (4/5): -
• Mai (9/5): -
• Jörg (10/5): Gelungenes Ankommen in Ägypten - Das Personal war sehr freundlich und hilfsbereit, insbesondere der Hotelmanager Islam. Nichts, es war alles gut
• Aya (7/5): -
• Natalia (8/5): - персонал был на высоте: отзывчивый, внимательный, очень быстро реагировали на любой запрос. Завтрак простой, но голодным не останетесь. Номера требуют внимание в части чистоты (шторы, белье) и еще небольшие мелочи. легко добираться на такси в любую точку города. Свой пляж, чистый. После шторма было на берегу очень много мусора из моря, но с самого раннего утра все было убрано. Приятное место, я бы вернулась.
• Turki (10/5): - موقع متميز تلى الشاطى
• Abdulwahab (8/5): -
• Mohammad (10/5): -
• erum (7/5): -
• Ashraf (8/5): - Amazing sea front view, nice rooms, clean, very friendly staff, specially house-keeping; Hadeer and Mohamed Breakfast was not at the expected level and the wifi connection was very poor
• Ahmed (9/5): مكان جميل وموقع مميز - الموقع ممتاز جدا بوفيه الإفطار
• S.Mahmoud (8/5): Geen 5 ster kwaliteit - Comfortabel beden,zee view,goed ontbijt, goed personeel.maar geen 5ster kwaliteit. Helemaal geen internet.
• Alfrayhidi (10/5): أفضل فندق في الإسكندرية - طاقم الموظفين رائعين جميعهم ونظافة الاوتيل مع الغرف رائع جدا في بعض الأوقات يكون صوت الموسيقى مرتفع شويه
• Nadeen (10/5): Nice stay with a wonderful view - The view
• Mohamed (10/5): -
• Faizah (7/5): -
• Ghada Sarwat (8/5): -
• Ahmad (2/5): - No Very bad
• ayman (8/5): -
• Omalssad (9/5): المكان جميل وموقعك ممتاز - الموقع ، ومستوى الخدمة ضعف الإنترنت في الغرف
• khalil (9/5): المكان رائع ونظيف وآمن والطاقم من المدير حتي المسؤولين عن النظافه ممتازين ولفت انتباهي مسؤوله عن نظافه الغرف اسمها غيداء - Location
• Mohamad (10/5): بين الفصلين - كل شيء تمام لاتوجد ملاحظات
• Adham (9/5): -
• يحيي (10/5): -
• AHMED (8/5): -
• Islam (9/5): - Location , staff , services Food need more improvement
• Layla (10/5): -

Photos