II Guelfo Bianco

Location: 29 Via Camillo Cavour, Florence, it

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Family rooms
• Lift / Elevator
• Luggage storage
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Currency exchange
• Non-smoking throughout
• Shuttle service (additional charge)
• Concierge service
• Wheelchair accessible
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• CCTV outside property
• Key card access
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Internet access
• Housekeeping on request
• Wine release events
• Bulk dispenser for toiletries
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Superior Apartment

  This spacious apartment includes 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This apartment is air-conditioned and has a seating area with a flat-screen TV, soundproof walls, a tea and coffee maker, a dining area, as well as a wardrobe. The unit has 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Additional toilet
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Bidet
  • Additional bathroom
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Emergency cord in bathroom
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Key access
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• Single Room

  Offering free toiletries, this single room includes a private bathroom with a bath, a shower and a bidet. The single room offers air conditioning, soundproof walls, a wardrobe, a safe deposit box and a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Emergency cord in bathroom
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Key access
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• Triple Room

  Featuring free toiletries, this triple room includes a private bathroom with a bath, a shower and a bidet. This triple room is air-conditioned and has a flat-screen TV, soundproof walls, a wardrobe and a safe deposit box.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Emergency cord in bathroom
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Key access
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• Superior Double Room

  Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. Boasting a balcony, this double room also offers air conditioning, soundproof walls and a flat-screen TV.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Emergency cord in bathroom
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Key access
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• Junior Suite

  This suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite is air-conditioned and has a seating area with a flat-screen TV, soundproof walls, a wardrobe, a safe deposit box, as well as a sofa. The unit has 4 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Emergency cord in bathroom
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Key access
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• Double Room

  Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The double room offers air conditioning, soundproof walls, a wardrobe, a safe deposit box, as well as a flat-screen TV.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Emergency cord in bathroom
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Key access
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Ana Claudia (8/5): -
• Richard (10/5): A perfectly convenient and comfortable place to stay that was near to all the things we wanted to do in Florence. - The property was very convenient to the placed we visited. Everyone was very professional and courteous and the breakfast buffet was very good. We loved having ours in the pretty courtyard. We would recommend this property to anyone. It was nothing the property could control, but outside disturbance in the street kept us awake a few times.
• Cynthia (8/5): -
• Bailey (10/5): - Loved the room, terrace and breakfast. Staff was accommodating. Location very central.
• Sari (7/5): - Location a glass wall between a bathroom and bedroom, no shelves for toothbrush, shampoo bottles etc., no safety box, no makeup light, a wardrobe only for short clothes, no desk
• Frances (10/5): Great location would definitely stay there again. - Excellent location Great breakfast Room was nice size Accommodating staff
• Vanessa (8/5): Bel hôtel de charme - Très bel hôtel situé dans un ancien palais. Beaucoup de charme et de cachet. Les chambres sont grandes et confortables. L'emplacement est parfait, un peu en retrait de la foule de l'hypercentre mais juste à 10 minutes à pied du Duomo Des bonbons sont à disposition un peu partout pour les gourmands! Rien! L'hôtel possède un joli patio donc un bar avec quelques boissons serait très appréciable.
• Miki (10/5): - Great location, clean rooms,
• Joseph (10/5): - Excellent Hotel Excellent Service
• Bruce (8/5): Beautiful and interesting building in a prime location in Florence with nice rooms - Staff was accommodating for our group of 11 who like to keep the party going late. Breakfast was ok but compared to our previous hotel on the Amalfi coast (Checked out the same day we checked) the pastries were disappointing.
• Taryna (8/5): -
• steven (9/5): Very beautiful city and excellent accommodations. - The breakfast was very good with a nice variety of items…eggs, sausage,fruit,bread, coffee, juices, etc. The staff were all very professional and very kind. Also, an excellent location close to all the major sites. I would highly recommend this hotel to anyone visiting Florence. I’ve pondered this question and can’t think of anything we didn’t like.9
• Roberto Hideo (10/5): -
• Laura (9/5): - la ubicacion y el personal que era muy amable. nada
• Andrea (8/5): - The stuff of the hotel, its locality, the breakfast - that was great Leaking toilette - on of the stuff mend it in my room, the room (single bed) had window into the terrase where everyone could come and thus look into the room, some kind of motor (air conditioning?) Was heard a lot in the room.
• Inan (9/5): -
• Helen (7/5): Do not stay in the attic rooms if you don’t like stairs. - Proximity to the center of tourist attractions like Il Duomo and the Uffizi Museum. Room was at the top floor. Once off the elevator, there was a winding and narrow flight of stairs of about 12 steps to reach our room. The bathroom itself was on a lower level 3 steps down from the bedroom space. Very narrow space beyond the foot of the bed so that one had to walk sideways past the bed towards the bathroom and then 3 steps down to the bathroom. Closet was some ancient wooden armoire with a very dim overhead light to illuminate the gloomy interior of that space. Tissues were in short supply in the form of two tiny plastic packets of tissues. Bathtub was extremely slippery, so beware! Shower pressure was decent.
• Carlo (8/5): -
• Liviu (9/5): Excelent! Poziția centrală permite accesul pe jos a multor obiective turistice - Ambele, excelente. Cam frig noaptea. Mai rece noaptea
• Rebecca (9/5): We would stay there again - it was a great location, clean and comfortable rooms, and great staff! - Easy check-in, good communication. Very nice breakfast offerings. Location was great. Room was very nice (but bathroom was very small with little to no counter space - but that seems normal for Italy IMO). We had an all-day tour planned one day and were leaving before breakfast started - the front desk staff said they would have a "to-go" breakfast ready for us to grab on our way out the door - it was a lovely gesture and the breakfast was quite good. I was very impressed with this level of attentiveness from the staff. Some additional shelving/storage options in bathroom would have been super helpful!
• jeff (10/5): -
• Jessica (10/5): - The staff was wonderful! The breakfast was good! We loved that there were little chewy snacks in the lobby! It was a great room! Location was great!
• Wojciech (8/5): Hotel warty polecenia - Bardzo dobra lokalizacja - blisko dworca kolejowego i do Duomo. Super widok z okna pokoju na kopułę Duomo. Jednak okna naszego pokoju wychodziły na głośną, nawet w nocy, ulicę co stanowiło dla nas problem. Pokoje czyste, codziennie uzupełniane przybory toaletowe. Śniadanie dość urozmaicone, na ciepło i zimno, słodko i wytrawnie. Urocze małe patio, gdzie można zjeść śniadanie. Super zaletą hotelu jest możliwość wypicia o dowolnej porze kawy, herbaty czy prosecco w przyjemnej hotelowej jadalni. Bardzo życzliwy i pomocny personel. Pokoje czyste, ale chłodne z charakterystycznym trochę stęchłym, wilgotnym zapachem starego budynku.
• Yaroslav (10/5): -
• Celia (9/5): -
• James (9/5): -
• Roman (5/5): nice staff but disappointing room - The staff was really great---cheery, chatty, and when you need it, very helpful -- and I appreciated the historic character of the building and its interior spaces. Also, the room was dark and quiet -- good for sleep. The room itself was surprisingly worn down and sub-functional. Its carpet was dirty and deeply stained; one of the two reading lights was dangerously broken. No outside windows, just openings into a small airshaft. The closet bar was so low to the closet "floor" (armoire shelf) you couldn't hang a shirt from it, much less a suit jacket, and there was no place to put even anything bigger than a bar of soap in the washroom other than on the floor -- not a big bar of soap, much less a small cosmetic bag. "Junior suite" was an annexed sofa bed with neither privacy nor comfort. Hard place to feel you were getting value for almost USD 500 a night.
• Leandro Damian (8/5): -
• Michael (8/5): Very good place with a great staff - Location Room top floor for one person and needed to climb stairs
• josyane (9/5): Sejour réussi gece aux bonnes conditions dans cet hôtel -
• Manuela (10/5): Comodidad y ubicación insuperable - La ubicación excelente. Está cerca de todos los monumentos y andando te desplazas sin problema. El desayuno y la atención del personal en el comedor, excelente No tengo nada que objetar al hotel, ni al personal
• Reda (8/5): -
• Dan (7/5): -
• Penny (9/5): We would definitely stay here again. It was wonderful!! - The large rooms were very comfortable. The breakfast was great with generous hours. The staff was so friendly and helpful. Special thanks to Margarita for all her help! The air conditioning wasn’t on days 1 and 5. It was on in between, thankfully!
• maria (10/5): Habitacion y ubicacion excelentes - La habitación muy grande con cama comodisima. Lo más a destacar el personal muy amable, varias hablan español y el que no se esfuerza en comunicarse. La ubicación excelente. Nada. Todo fenomenal
• Elke (8/5): Loved the spacious room and the bed was comfy. Good location and great breakfast. - Location and cleanliness and friendly staff No outlet for my hair flat iron. No English TV channels
• Constantinos (10/5): -
• Ambrogio (10/5): -
• Cristina (10/5): -
• Giuseppe (8/5): - Posizione Stanza piccola colazione poco varia
• André (8/5): -
• Neusa (9/5): -
• John (8/5): Really good hotel to base a visit to Florence. - Location was great, staff were all helpful and friendly. Room was a good size, well appointed and clean.
• Henry (5/5): Convenient but noisy locations. staff was nice. - Convenience, close to restaurants stores and the Duomo cathedral. Good breakfast buffett. Air conditioning wasn’t operating so we had to open the windows and it was very noisy late at night with people taking and yelling and very early in the morning there were garbage and delivery trucks right in front of the hotel operating.
• Chantal (10/5): - -Très belle chambre/suite et très confortable. -L'emplacement à 2 pas de la cathédrale. -Le petit déjeuner très bien sous forme de buffet sucré salé avec de bons produits. -RAS
• Elene (10/5): Comodidad y cercania - Alojamiento muy céntrico. Un hotel precioso y con una atención excelente Nada
• Maria (10/5): Recomendable - La limpieza La amabilidad y profesionalidad tanto del dueño como de empleados La ubicación Nada , la estancia fue maravillosa
• Betty (10/5): Charming boutique hotel in the heart of Florence. Perfect! - Wonderful small boutique hotel right in the heart of the historic district of Florence. We were 2 blocks from the Duomo but, our street was peaceful and uncrowded. Best things 1. Huge room with large wooden double windows which let in great sunlight and air and closed to keep all noise out. 2. Wonderful helpful staff at the desk, breakfast room, and house keepers. 3. Comfortable King size bed with soft linens. 4. Super clean and comfortable in room and all other areas. 5. Elevator 6. Coffee and tea self-serve available 24 hours, and a garden area to enjoy them. 7. Prosecco and water availability self-service all afternoon-evening. 8. Breakfast buffet with fresh hot and cold selection. Loved the Mellon and prosciutto! On Easter Sunday, the staff left at our room, an Italian chocolate Easter egg and a personal note thanking us for spending Easter with them. I would defiantly recommend this hotel to friends and family.
• Michelle (10/5): - Accessibility to most areas and friendly staff The pillows were too soft
• Sylvie (9/5): Un très bel emplacement, accueil super. A recommander pour visiter Florence - Excellent petit déjeuner, très copieux, varié
• Johannes (9/5): -
• Patricia (10/5): - Le petit déjeuner, l'emplacement, l'amabilité du personnel
• Hamed (10/5): Superb breakfast, 10/10 cleanliness, and an unbeatable location—simply amazing - Staying at Il Guelfo Bianco felt like discovering a well-kept secret in the heart of Florence. The hotel is a masterclass in design—beautifully curated, sophisticated, and surprisingly calm despite being just steps away from the majestic Medici Riccardi Palace. We were perfectly positioned to walk to every historical landmark, but some of our favorite moments were actually right around the corner, exploring the incredible variety of local restaurants. The breakfast was a daily highlight; the variety was superb and catered to every craving. Above all, the cleanliness was a flawless 10/10. We’ve already decided: when we return to Florence, this is the only place we’ll be staying. The location is almost too good😂
• Candace (9/5): - The shower was poor.
• Madeleine (7/5): -
• Monica (10/5): - Posizione perfetta comodo a tutto. La struttura è molto ben disposta, accogliente, arredamento bello. Colazione ricca. Struttura silenziosa. Personale molto gentile e disponibile. Nulla
• Tania (9/5): -
• Sven (8/5): -
• David (10/5): Beautiful, comfortable, quiet - This is a beautiful hotel right downtown. I was a bit leery about booking an older hotel in Florence. This hotel changed my mind, what a wonderful experience. The room was located at the rear and looked out onto a garden courtyard, it was very quiet. The rooms had original artworks and thoughful touches. The bedside lamps in our room had incandescent bulbs that dimmed slowly, like candles going out, very cool. If you had reservations about older hotels, try this one, you will be amazed, we were. We will stay here again when we are in Florence. This was a perfect stay for us. We chose to stay here as we were going to see "David". It was the prefect place and the only thing that could have made it better is if it was a little closer to halfway between Santa Maria Novella and the Accademia. his really is a good choice downtown. Thanks
• Ning Ge (9/5): -
• Ángeles (9/5): -
• Candace (8/5): -
• alessandra (9/5): Ampia stanza in una Firenze storica - La stanza e gli elementi d'arredo davvero splendidi. Il bagno un po' datato.
• jodi (10/5): -
• Pelias_ (10/5): Muy recomendable - Un sitio estupendo para estar. Céntrico, muy muy céntrico y muy cómodo
• KYRIAKAKI (10/5): Άριστη η διαμονή μας στην καρδιά του ιστορικού κέντρου της Φλωρεντίας! - Εξαιρετική διαμονή στο κέντρο της Φλωρεντίας! Παντού με τα πόδια. Πανεύκολη πρόσβαση στο αεροδρόμιο με το τραμ, η στάση ούτε 5 λεπτά. Το πρωινό πάρα πολύ καλό με αλμυρά, γλυκά & φρέσκα φρούτα. Δωρεάν καφές, νερό όλες τις ώρες. Οι άνθρωποι του ξενοδοχείου ευγενέστατοι, χαμογελαστοί, μας έδωσαν όλες τις χρήσιμες πληροφορίες για τη διαμονή μας!
• Sabina (9/5): Comodo e tranquillo - Colazione ottima per lo standard del genere di hotel. Il punto di forza è stata la posizione, vicina a tutte le attrattive principali della città, raggiungibili tutte a piedi. La zona è molto tranquilla con proposte di ristoranti di tutti i tipi nelle vicinanze. La cura di alcuni particolari nelle camere.
• Yuedong (10/5): -
• MENG QI (10/5): 佛罗伦萨必选酒店 - 这是我们在佛罗伦萨的惊喜体验，虽然从火车站到酒店的步行路程稍微有点远，但酒店位置绝佳，不管去哪里都很近。到达酒店之后，前台一位非常美丽的年轻女士知道我们第一次来佛罗伦萨之后，为我们升级了最好的房间，我们非常感谢她的慷慨和善意。房间很大，气质与佛罗伦萨完美适配，细节都是精心设计过的，甚至香味也恰到好处，整体比图片上看起来的要美得多。自助早餐丰盛美味且每天都会有更新菜品，餐厅工作人员也很热情周到。总之这是一家完美的酒店。 无
• Maria Elena (10/5): Consiglio vivamente! - Posizione perfetta! Ambiente ricercato e decisamente Tuscany! Tutto ok
• Sarah (10/5): -
• stephane (10/5): Exceptionnel - Hôtel très bien situé, propre, au calme avec un personnel très gentil et aux petits soins pour ces clients. Le petit déjeuner est exceptionnel avec un grand choix, très varié et de qualité. Nous reviendrons avec grand plaisir!! Merci pour tout!!
• Shalyce (10/5): Great property. Great location. Great breakfast. And, great prosecco! -
• Allison (9/5): Lovely hotel in a great location - Lovely hotel in a great location. Our room was very spacious and comfortable. Love that they have an elevator. The highlight of the breakfast was the delicious buffalo cheese. Best cheese I have ever eaten. Every single thing was wonderful
• Hasan (10/5): Çalışanlara Teşekkür ederim - Tesis çalışanları mükemmel işlerinde çok başarılılar ve ilgililer odalar tertemiz kahvaltı yeterli
• Regina (10/5): - Great, spacious hotel on excellent location. Breakfast was amazing and we also loved that the tea and coffee station are open 24/7. Also, the staff was wonderful.
• Matthew (9/5): - Great location, great staff and accommodations. The shower with no curtain.
• Uğur Baran (10/5): - Mükemmel konum, ilgili çalışanlar, lezzetli ve çok çeşitli kahvaltı, temiz ve ferah odalar.
• José Manuel (9/5): -
• Hiroto (10/5): とても良かった - 広い部屋でとても快適でした。 朝食も美味しかったです。 ウェルカムドリンクで水(炭酸なし、あり)もありました。 駅から少し遠く、道路もガタガタで狭いため、重いキャリーバックを持ち運ぶには大変でした。
• Narmina (10/5): “Il Guelfo Bianco offers comfortable facilities and convenient location near to Duomo di Firenze. - Breakfast was delicious and offered a wonderful variety of options. I especially enjoyed the fresh pastries and sweets, along with the orange juice, boiled eggs, yogurt, a selection of cheeses, and fresh vegetables. Of course, the tea was excellent as well—everything was thoughtfully prepared and of high quality. On the occasion of February 14th, St. Valentine’s Day, the staff surprised me with a lovely symbolic gift delivered to my room—a card accompanied by heart-shaped chocolates. This thoughtful gesture truly reflected the hotel’s warm hospitality and attention to detail. Thank you very much for such a memorable stay!
• Ellingsen (9/5): Veldig bra - Sentralt og hyggelig personale. Ingenting
• Taissija (9/5): -
• FedeAdad (9/5): -
• Margrit (8/5): -
• Roberto (8/5): -
• Félix (9/5): -
• Patricia (10/5): Para repetir - Perfecta ubicación , la amabilidad de todo el personal, el desayuno y los detalles incluidos en el hotel Nada
• Melanie (3/5): Extremely disappointing, hassle with rooms, careful if you are a solo traveller. - I am sorry but I was super dissappointed by my experience. I had expected a pretty normal and even superb stay given the many positive reviews. I will describe those below. What I liked was the location of the hotel close to the city center, nice interiors with a lot of books and magazines to read, and most of the staff were really friendly. It started from the check in: I was given almost no info, which I assume was a language issue. ROOM 1: I was sent to a room, not the one I had booked and surprise surprise, no curtains, looking into the interior yard where a worker was just outside my window! How am I supposed to undress in such a room, or feel relaxed? Beyond that, the air was also very sticky and hot, I assume for not being able to open the windows properly. I asked for curtains, for which there was a railing so there must have been curtains, but the receptionist said "no can do, not possible". I declined this room. ROOM 2: After waiting a bit, I was then offered another room: again not the single one I had booked, a double room but dark with a window far up, almost dungeon like! impossible to reach or open the window, cold interior and not the "view" that was described in my booking. There was dust on the bed frame. At that time I accepted the room because at least it had a curtain, but I was so uncomfy since it was very cold inside. There was no info given about the heating, which did not work at night but came on in the morning. I woke up at 5 that night and not able to sleep, I asked again for the room I had booked. While the second receptionist was friendly and understanding, it was a bit back and forth with my timing of checking out and checking into the new room. ROOM 3: After spending an uncomfy night, I was finally given a room I had booked - but surprise surprise, there were again no curtains as advertised in the photos. I liked the room - at least warm and well lit as described, but again looking into a small yard used by staff of the hotel. Once I opened the window in the shower and came eye to eye with staff taking a break there, apart from a camera installed towards this area. What is the deal with the lack of curtains? The bed was extremely squeeky. I asked for the complimentary water twice but was never given any.
• Elena (7/5): Buon soggiorno - Bellissima la camera e la posizione. Bravissimo il ragazzo delle colazioni Vecchio il bagno e un po' polverosa la camera
• Sara (10/5): A great hotel, comfortable, interesting. Good breakfast. 5 minutes walk from the Duomo etc yet quiet - We love this hotel. It is charming, full of character. Our room was great, spacious and like the rest of the hotel, with interesting furniture and architecture. Essentially too, a comfortable bed. Can’t think of anything.
• Guilherme (10/5): -
• Natalia (10/5): -
• Daniella (9/5): -
• Stefanie (10/5): Gran estadía en Florencia - Está super bien ubicado, además las instalaciones son excelentes, la habitación estuvo increible y, a pesar de estar cerca del ruido, no se sentía nada. El personal, desde las personas de limpieza hasta el gerente, se portaron excelente y fueron muy cálidos en nuestra estadía. La verdad todo me gustó.
• paz (10/5): Excelente - Cómodo- tranquilo.. limpio. Buen desayuno. Dormimos muy bien Un poco pequeña la habitación.
• Стаменова (10/5): -
• Lory (9/5): Tutto ok - Tutto bene
• Gerson (10/5): Excellent séjour - Tout est bien dans cet établissement. La location est bonne. La décoration des chambres et bien. Le petit déjeuner est très bon les gens sont très sympas.
• Laura (10/5): - Excelente Ubicacion, muy amables en todo momento.

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