Apartment Sky by MonoSuites KLCC
Location: Jalan Law Yew Swee, Kuala Lumpur, my
Star Rating: 4 Stars
Property Type: Apartments
About this Property
Luxurious Accommodation near Petronas Twin Towers
Stylish and Convenient Living
Experience the ultimate comfort with fully equipped kitchens, family rooms, and disabled guest facilities.
Family-friendly Dining and Recreation
Indulge in delicious American cuisine at the on-site restaurant, and explore nearby attractions such as KLCC Park and Pavilion Kuala Lumpur.
Seamless Travel Experience
Enjoy complimentary WiFi, private parking, and access to car rental and bike hire services for a hassle-free stay.
To book your stay at Apartment Sky by MonoSuites KLCC, visit our website now.
Important Information
This property does not accommodate bachelor(ette) or similar parties.
Policies
Check-in: 04:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Family rooms
- Lift / Elevator
- Luggage storage
- Facilities for disabled guests
- Ironing service
- Car hire
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Grocery deliveries
- Allergy-free room
- Coffee Shop on site
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- ATM/banking
- Shopping on site
- Television in common areas
- Free wired internet
- Self parking (surcharge)
- Internet access
- Housekeeping on request
- Covered parking
- Bicycle-friendly property
Rooms Available
-
Family Suite
Offering free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, an oven and a microwave. The spacious air-conditioned family room offers a flat-screen TV, a washing machine, soundproof walls, a seating area as well as garden views. The unit has 3 beds.
Max Occupancy: 6 (6 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Bidet
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Two-Bedroom Apartment
The spacious apartment features 2 bedrooms and 2 bathrooms with a shower and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, an oven and a microwave. The air-conditioned apartment provides a flat-screen TV, a washing machine, soundproof walls, a seating area as well as garden views. The unit offers 2 beds.
Max Occupancy: 5 (5 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Bidet
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
Guest Reviews
- Charles Jr. (1/5): - The host is not responding
- Ailsa (1/5): Dont book we went somewhere else. - The apartment block does not allow air bnb style properties.
- Viktoriya (1/5): I was lied for this reservation, the host didn’t show up. And booking. Com still didn’t refund my money, as I didn’t use - Nothing, I never saw it- I was lied by scammers! The host didn’t show up! The scam !
- RickRR (1/5): - I didnt managed to stay. My room wasnt available and I was asked to cancel. The room was canceled 2 hrs before the check in time. There was no notification and it was just abruptly canceled. Booking.com offers some compensation. Rm118 for difference of my new booking. Guess what. I had to book an additinall rm 1000 ++ for the new place.
- Mohd rijaluddin (1/5): - Last minute owner call..room cancel,still charge money and no refund... quite dispointed with owner
- syed (1/5): Semoga kejadian yang sama tak terulang kembali - Pihak booking.com membantu carikan penginapan lain Pemilik penginapan membatalkan booking walaupun dah bayar
- Hui Ern (1/5): -
- Muzam (2/5): - The agent called very last minute - call me on 26th Dec at about 1.30pm telling that the room had leaking and whole floor was closed and we already on the way to check in at 3pm. He asked me to cancel the booking and make other booking. The money will be refunded within 24 hours but until now no refund!!! It is a scam! I have booked and paid the booking in advance RM729.00! not small amount!. He asked me to request for cancel immediately so that he can approve it and refund to be paid within 24 hours. but nothing until today. It really pissed me off. Not recommend to stay here. This is my 1st time with MONOSUITE but terrible experience. I keep calling the agent but no answer anymore. PLEASE DONT STAY AT MONOSUITE, please try other Suite
- rchelliah (1/5): - This property owner is scammer. He called me by whatsapp to cancel my booking.After he took my money. When I called him he not answering my call. He is scammer attitude. Never stay this place always take money never refund in time
- Ahmed (1/5): I had a very disappointing experience with this property. Although it was listed on Booking.com, upon arrival I was info - At the last minute before my arrival, I was informed by the property that my room was unavailable due to maintenance issues. They requested that I cancel the booking and assured me of a full refund. However, despite several follow-up calls over the past few days, the refund has not yet been processed. I would advise fellow travelers, especially those traveling with family and children, to exercise caution when booking with this property. I was disappointed with my experience at this property. I had booked my stay nearly 60 days in advance, but after making the payment, I received no instructions or communication from the property. Even when I sent an email, there was no response. Unfortunately, my refund has not been processed, which has caused me significant inconvenience. I would advise travelers to be cautious when booking here, especially if you are planning a smooth and stress-free vacation in Malaysia.
- Putra Amir (1/5): - Last minute cancellation and late refund
- NUR ANA SYAHIDA (1/5): -
- Nor Aslinda (1/5): No show. - They cancelled my booking when I arrived at the property. 4 times missed call and when finally picked up, they said property not ready due to leaking. They asked us to cancel booking and will refund. Until now, money has not been returned despite several follow ups.
- Tarek (1/5): -
- Mohd Robiah (10/5): -
- Seelan (10/5): - Clean service very nice I love it very near klcc waking distance
- Raja Shafril Mizan (1/5): -
- Fadhli (1/5): SCAMMER!!!! DON’T BOOK - Book 1 month earlier!! From the day booked, 2 weeks before and 1 day before, no messages replied or call answered. On the very day to check in doesn’t even bother to look at all enquires made. Luckily Customer Service managed to refund payment made even thoight will take 7-12 business days. Was looking forward to stay at the place to celebrate New Year with my wife and kids. Great job ruining that!!! Luckily I actually lived in KL, not a thousand km/miles away. Otherwise would be a complete nightmare not knowing where to stay after this stupid stunt, more like a SCAM!!! Based on the review given by others.
- Adam (1/5): -
- Siti Fatimah (1/5): -
- MUHAMMAD FAIRUZ (2/5): -
- Nicolas (8/5): - I was scammed,I want a full refund I was scammed,I want a full refund , agent blocked me and didn't turn up. we were left on the street and had to sort alternative accommodation I didn't use this apartment
- Noraini (1/5): -
- Anna (1/5): -
- Syaiful (1/5): Scammer Scammer Scammer Scammer Scammer Scammer Scammer Scammer Scammer Scammer Scammer Scammer Scammer Scammer Scammer - Scammer babi!!! Call tak jawab lepastu tiba2 booking jadi cancelled. Alasan kononnya ceiling bilik bocor then tukar bilik ke Vortex homestay. Management vortex taktahu pon pasal tukar bilik. Payment dah buat tp owner ni cancelkan jadi tak boleh dapat refund! Celaka babi owner anak haram ni. Fuck!!! Scammer Scammer Scammer Scammer Scammer Scammer Scammer Scammer Scammer Scammer Scammer Scammer Scammer Scammer Scammer Scammer Scammer Scammer Scammer Scammer Scammer Scammer Scammer Scammer Scammer Scammer Scammer Scammer Scammer Scammer Scammer Scammer
- NUR SHUHADA (1/5): Don't even stay there got scam.. they took the money then cancel the booked then not refund it - Nothing The staff
- Jay L Dowl (1/5): No show. - Host did not show up. Host did not show up.
- Sabran (1/5): Very bad experience. Host cancelled my reservation an hour before I reached the location. -
- Gabriel (1/5): -
- Mohamad adam (1/5): - Scammer My money can not return back
- Balvinder Kaur (1/5): Access to the property was not provided! SCAM - I didn't get access to the unit because the host did not answer my calls or messages. Wasted my time and energy driving up to the unit, and then I didn't know where to go because the host was not responding, and no information was provided during the booking. It's a scam that the host will meet you at the apartment. I reported them to Booking.com, who helped to resolve the issues, and my refunds will be processed in 14 working days. I also reported Booking.com for allowing such a property to be listed on their site, where more people fall victim to this scamming host. Because of this unresponsive and unethical host, I have to look for other accommodations. If you value your time, go stay somewhere else. Staying at this property is not worth your stress.
- Nazrul Ikwan (1/5): - Scamer..Bad Scamer Scamer..Bad Scamer
- Khairatul (1/5): - Owner cancel disebabkan masalah leaking, dan janji nak refund tp call x respond dan sampi sekarang duit tak dapat balik
- ZAW MYO (1/5): - I would like to request a refund for my booking, as I am really not satisfied with the experience." I would like to request a refund for my booking, as I am really not satisfied with the experience."
- C. K. (9/5): -
- Fuyue (1/5): The property is unreliable,do not book with it. - Nothing Bad communication.the property never answer the email and never answer the phone
- Mehmet Taner (1/5): - Çok kötü bir tesis. Sakın burada kalmayın. Şikayetçiyiz. Bizi saatlerce bekletti. Telefonları açmadı, mesajlara dönmedi. Oda numarasını , anahtarı vermedi. Konaklama yapamadık. Mağdur olduk. Ücret iadesi istedik. Hala dönüş yapılmadı. Lütfen burayı tercih etmeyin. Dolandırıcı. Çok kötü bir tesis. Sakın burada kalmayın. Şikayetçiyiz. Bizi saatlerce bekletti. Telefonları açmadı, mesajlara dönmedi. Oda numarasını , anahtarı vermedi. Konaklama yapamadık. Mağdur olduk. Ücret iadesi istedik. Hala dönüş yapılmadı. Lütfen burayı tercih etmeyin. Dolandırıcı.
- Zon (7/5): Good - Location is good for travel. Room still haven't clean when we check in Rubbish anyway in the house
- Eugene (2/5): Very poor -
- Santhosh (1/5): Bad -
- Zul (1/5): i want back my money. - i call owner not pickup. i whatsapp just read blue tick. i dont know how to checkin. i pay Rm375.00 pernight. scammer
- Shi (9/5): location and staff - location is excellent, staff was friendly room is clean thanks
- Suhana (10/5): Very very good.. will come again - Clean, perfect view, good service Nothing
- Torgeir (9/5): great staycation with amazing city view - the unit offered an amazing view, was very clean and conveniently located near all the famous sport
- Muhammad (9/5): place is very comfy and the host reply very fast and helpful - convenient stay and easy to access to place parking should be more
- Sin (9/5): Superb - the place is well ventilated and clean, my family and I loved the place, we willl surely be back
- Wai (9/5): Superb - absolutely perfect! every aspect of our stay exceeded our expectations, staff so friendly and helpful, would highly recommend to stay here
- Matthew (9/5): staff friendly as well - everything was great! with view and cleanliness is good
- Lyna (10/5): Exceptional -
- Adel (9/5): Superb - great and pleasant stay, equipment and kitchen utensil provided, Netflix and tv box ready as well good speed WiFi, room is clean
- Alvin (1/5): Irresponsible Property - None Property cannot be reached out. Whole family waiting for hours and in the end refund I've to keep following up with customer service instead of property.
- Wan (9/5): Superb - it was pleasant place for short stay, what I can say the house is clean, neat and also near to klcc
- Ruslan (1/5): Bad - I did not stay , they are nit pick up my phone (I already paid full amount)pleas refund my payment I need to paid another Hotel
- Nurul (1/5): SCAMMER for this property.. Didn’t refund my deposit at all.. from new year 2025 until now 25/2/2025 - SCAMMER for this property.. Didn’t refund my deposit at all.. from new year 2025 until now 25/2/2025 SCAMMER for this property.. Didn’t refund my deposit at all.. from new year 2025 until now 25/2/2025
- Alex (1/5): This is scammer. Don’t book this property. They will tell u no rooms when check in -
- Mohamad (8/5): Very good -
- Alishaa (1/5): Bad - Please don't book this place worst service.worst room ever I have seen.People are just fooling. You better book a hotel than this. The room was stinking, patches out everywhere, flush broken, wifi dropping ,tv not working most of the time, very unhygienic maintained room.people very rude n services bad. Waste of your money
- Jiehong (4/5): not good - 1.they don't tell us earlier the house not have any one time use things, like shoes, teech paste, tissue, etc, everythings not have. 2. we didn't check carefully it need to check in before 12am, after 12am, we need to pay extra cost RM50. already we paid. 3. mid night we need to wait long time outside with whole family. because it doesn't have reception. 4. the boss finally meet us when we check out, before we meet i'm too much worry need to wait long time until our fligt gone. due to the first night we come, whole family wait on the street at mid night long time. Boss is not bad, but the service is not good. the house is not clean.
- Aidil (1/5): Bad - Didn't even get to check in because owner is missing. Can't contact at all. Please refund.
- Joseph (4/5): Pathetic - Expect location nothing else to talk about. 1. Check-in ; I was informed in the email to call a person when I reach the property , check in supposed to be at 3 pm , I called him at 5 pm he never picked the call , (I had bad experience with my previous booking it was cancelled by property without any information, then I was asked by the booking.com agent to book this property, ) I kept on calling him until 6:30 or so . Still no response, I had to call the booking.com to file a complaint, the first agent put me on hold and talked to property agent and told me to go to security at the gate , by then it was 7+ pm. The security at the front gate told me , this property should not allow short term stay , I was totally upset at that moment , because it was total bad experience for me with first property now with this property also. I called the booking.com again and told I need a place to stay now . I am away from my home country and standing on the road from 3 pm , luckily I was with me friend ( imagine if I was kids and toddler , it would have been a nightmare) . The booking.com agent again put me on hold and reached the property agent. All the calls I made incurred roaming charges , booking.com never understood any of my pain points , they just gave text book reply . Then the property agent called me at 8 pm , all the while I was standing on the road. I missed my appointment which i planned that evening. When I asked the property agent why this delay . He coolly said “ booking. Com never gave your number, I just got your number” then I asked what about the contact details provided in the booking email , he said “ I don’t know this number , you need to ask booking.com” . I STRONGLY RECOMMEND DONT USE BOOKING.COM”. Then about room internet, it was not working, I reported to property agent , he least bothered to take any responsibility. Except location , I could not like anything about property, please DO NOT USE BOOKING.COM they are useless.
- Derek (5/5): Passable - Location Netflix
- Rathanont (2/5): Very poor - The air conditioner is not cool
- Alena (1/5): Most terrible apartment stay in Malaysia. - Nothing The checking in process was horrible. I texted property owner long ago on Booking.com but to no avail even until the day of checking in. I had to scold them to reply to me to get check in info/instructions. The cleanliness ? It was disgusting. The pillows were yellowish, filled with hair, chair and sofa were covered with mould? The bathroom of master bedroom was always choked. Just note that you have to walk slope when entering and exiting apartment See photos. The owner used a car to bring in when checking in and out when checking out of your luggages. Have to do it through the carpark. Freaking Troublesome!!! Never will I stay here again.
- Hairul (1/5): This is scammer agent - I never get a room and not get refunded for their fault. I with my family have to find another place for replacement on this school holiday.
- Nabilah (4/5): Disappointing - good location this apartment is actually not allowed for airbnb and they blamed the guests. Also there’s like fishy security guards waiting outside to inspect on airbnb guests. I would not recommend this stay
- Muhammad (9/5): Superb -
- Fadly (5/5): Passable -
- Yang (1/5): Not recommend this - Nothing good except just near KLCC dirty, no soap and shampoo, smelly, staff is not kind, no water, etc
- Mohd (8/5): Very good - Thank you for good serve
- Fathin (2/5): Very poor -
- Lucas (3/5): Smells terrible and needs a lot of maintenance and cleaning - Kabir and Babu tried their best, the location is great as well as the view , and the apartment layout was comfortable. - The shower floors were filthy with black mould and accumulated grease and soap sediments as well as the kitchen sink. - the towels, refrigerator and washing machine smelled like a wet dog and were unusable - the refrigerator and the rooms air conditioners didn’t cool at all, even at their lower settings - the ironing table was filthy - the couch had not been vaccuumed in a very long time - there was a lose faucet and a missing toilet lid in one of the bathrooms - there were small cocoroaches coming out of one of the bathroom’s drains - the main air conditioner was very noisy in it’s highest fan setting - the building does not allow short term rentals so they sneak you in in a car to avoid paying a penalty - the floor smelled like sweat a lot - there were sticky hangers in the closet and unwashed pans in the cabinets
- Joo (5/5): Passable - Difficult to contact househost call many times no answer and I wait till guard helping me find the person incharge nearly one hour.
- Muhammad (1/5): Bad - Difficulty process for check in. Waiting for meeting staff more than 1 hrs to check in.. I was given by the host with the wrong room with NOT HOUSEKEEPING ROOM FULLY NOT RECOMMENDED. NOT WORTH TO STAY
- Dineshraj (9/5): Superb - very near to all main attractions and also lift very accessible get changes to v
- Tran (3/5): Not clean, not safe, never recommend. - The location. It’s not clean at all, the floor, the table and even the bed. They are not clean at all, I can even see the footprints of the previous people who stayed there on the bed sheet. When I asked the host for changing the bed sheets and cleaning the room, he told me to wait for the room service to clean everything but until the end, they didn’t clean anything. So disappointing! They don’t allow short stay activities there in the building, so you have to stay there illegally, check-in and check-out at the parking because if you bring your luggages to the lobby, you will be busted. You also have to give them a deposit of 200 ringgits. And one more weird thing happening when I arrived there is that the security guy asked me to send him the booking information, the photo of my luggage and the access badge. He said it is for my safety but the host told me not to send anything to anyone. So weird and not comfortable because it made me feel not safe to stay there.
- Pei (2/5): Last minute cancellation - Booked to stay for one night on 31.01.2024. Whatapps the given number from booking.com but no reply. At 13.12pm received a voice message via whatapps from a different number informing my booking was cancelled due to access card problem. Luckily I stayed within one hour drive from the apartment. Then I kept asking him for the refund but no reply unit I emailed the host. The host is kind enough to advise me that refund has been processed. And within 7 days I have received the refund.
- Yvonne (3/5): Disappointed - Nothing that I like Check-in: I had to wait 45 minutes to get the access cards for check-in. During that time, several staff members attended to me, which left me confused and wondering if this booking was a scam. Parking: I paid RM20 for multi-level parking. I initially wanted to park in the basement as it was cheaper at RM15, but the staff advised me to use the multi-level parking instead, saying the basement parking was quite far. This was untrue, they just wanted to charge more. Refund of the Deposit: They promised to refund the deposit within 24 hours after checkout, but I had to keep following up with texts to finally get it back (after 48 hours). The Property: There was an unpleasant odor. The in-house facilities were poor, with issues such as poor ironing board, poor hair dryer, and a broken toilet seat.
- Zaim (4/5): no hot / warm water for bath & dusty - the area is good , food, place to go all on track house was like dusty, no respond from management....i stayed for 3 night...i have a 2 yo baby which mean super need a hot / warm water for bath n everything..1st day i called n what's app the manager he said wait...then i contact again and again ....2nd day also same...last day when wanted to checkout i told again about that ,but they just say nothing....
- Eduard (10/5): Exceptional - The apartment was clean, the location was also great, right in the center. They met us, showed us the apartment and told us everything we were interested in, even though it was already 11 pm. Very nice owner, I can only recommend it.
- Humaedi (1/5): Avoid This Place - Illegal and Unprofessional! - Avoid This Place - Illegal and Unprofessional! I had a terrible experience at this accommodation in Kuala Lumpur. First and foremost, it is clear that this place operates without proper management. There was no reception to assist us upon arrival, which made check-in a nightmare. The room was filthy, and it was evident that cleanliness is not a priority here. To make matters worse, the staff were incredibly rude and unhelpful. A group of men managing the property seemed frustrated when we brought our luggage to the lobby, even though we were just following the check-in process. Additionally, I suspect this hotel is operating illegally. I strongly advise anyone considering staying here to think twice. Save yourself the trouble and look for a reputable hotel instead. This place is not worth your time or money! Everything
- Azhar (6/5): Big no to reserve here again - Location, the rest big no. Sorry to say Check in ,check out procedure and process Super bad communication, no response and very slow response We having connection issues with the TV and no one giving us proper information to solve it. The bathroom very sticky and also towel smells awful, seems never washed properly. Only 1 side of twin tower that's helps this place. The rest really sorry...not pleasant at all Bed sheet also seems never replaced with the clean one. Booking.com really need to screening properties under their name reservation
- Manjinder (1/5): Bad experience - Only location Customer staff was not helping despite of my many messages and requests he didn’t help me. Overall very disappointing and unpleasant,,
- Suguniisvari (8/5): Very good -
- Nadia (1/5): Scam - They cancelled on same day. Already prepaid. Money not returned. They messaged to say key not working so need to cancel and would refund but have not done so. They messaged in the afternoon of booking. Already prepaid. Money not returned z Not contactable via phone or app.
- Hidayah (7/5): Good -
- Abraham (9/5): Superb - I like the room….big apartment and comfortable… suites for family and location was super happening and easy to access everywhere shampoo not enough
- Chu (10/5): value for money, location is very good - very near to klcc room is affordable and nice view is amazing Aircond is too cold
- Wong (10/5): very good for its value - two bed double, close to train station klcc and easy to get grab or taxi, staff helpful during the stay and answer our question the wall need to paint
- Shuxin (9/5): everything is fine, maybe can fix the door in the bedroom - location is goof and convenient, easy to get food and access to twin tower just a stone away and just another few more minutes walking to pavilion the apartment name sky suites klcc design of towels
- Onchi (10/5): one of the best place to stay - room was at level 31st , so the view great 2. amenities is good and clean lift is fast 3. room were clean and recommended to everyone for stay
- Noorhayati (10/5): Exceptional - good city view, house is clean host was friendly will come. again ! guard
- Bon (7/5): Centralised location but customer service could be better. - No respond from host to provide check-in information till even on arrival day. Had to call booking.com service hotline on arrival day for assistance. Had issue with keying password on apartment keypad but poor to no respond from host to offer help.
- Joyce (2/5): Mould, faulty furniture & air con, checked out the next day! - There was a washing machine/dryer, which worked, though took a very long time to wash/dry. Location was close to the shopping malls. Mould on the ceiling and around the shower The back of the chair fell off when I put my bag on it, it could have been me and I would have hurt myself, falling back! The tiny ironing board which was stained and kept collapsing, which is another hazard with a hot iron! The iron was rusty and it stained my dress! Saw cockroaches. Just 2 towels. No floor towel. No tea towels, tissues, washing detergent etc. Everything, you need to buy yourself. The air-conditioner was dripping water, wetting the floor and making dripping sound, so I couldn't sleep. The flat looked nothing like the pictures advertised (unit 2 level 26 C blk). There was only 1 small picture on the wall too. Check in was strange, had to wait at 7/11 across the road, your bag is put in car and you are driven to a level in the carpark. It was a secretive check in, no luggage allowed in the foyer. Property owner is hard to get hold of. Only time I got a reply from him was on the day of check-in. No other replies to my messages. Worst of all, no apologies, no acknowledgement of my complaints. No refunds at all. I was so uncomfortable that I asked to check out the very next day. I paid for 4 nights for approx AUD $170 per night. Only stayed one night. I would not have checked out the next day and wasted my money if the apartment was decent. It was not decent and a hazard to occupants! Very disappointed! I feel like the property owner had no care at all for their customers. See my photos!
- Maleesa (1/5): bad experience totally - nothing. this property should be banned from all platforms. misleading and the building actually doesn’t allow short stay and we have to tiptoe around and felt very sketchy. probably read other reviews from google and tripadvisor but everything bad you can think of, this property has it all. the towel was so smelly i don’t even dare to use it, rather use my clothes to dry up myself. felt like they use the towel to clean the floor then tossed in the dryer. all were so so dirty. kitchen was not functional only fridge, which also dirty. there’s used tissue behind bedside table on the floor. don’t come
- Farooq (1/5): Biggest disaster , stay away - Nothing Upon arrival we were told that the room we booked isn't available and the alternate place offered was absolutely pathetic, very dirty sheets and towels with hair and stains in them , very poor service
- Nurazwani (6/5): Pleasant - Location is vibrant. Easy access to KLCC I booked for 2 bedroom but get fair condition of 3 bedroom. The host still not refund the deposit and now has exceeded 24 hrs
- Tong (1/5): Bad -
- Lee (3/5): Not recommend - Location is good. Facilities are poorly maintained. Water heater not working, aircon leaked.
- Zi (3/5): I would not recommend it - Location is good (near to KLCC) Room design is ok The frontline person is not bad. Air con is good, very cold. Not recommended. RUN. -The toilet. Ur toilet STINK. How come a private toilet can smell exactly the same as public toilet? The public toilet even smells better. -The bedsheet and floor mat very dusty. My skin is itchy at the night. -I dunno extension can be part of decoration, because it’s completely useless. And the trash bag only provided one. Not like i only stay for one night. I dunno u call it eco-friendly or what. And i don’t see any spoon and dish wash liquid was finish. - The shower holder is broken. The combination of broken shower and smelly toilet is frustrating. - The TV cant play video, i dunno what to say lah… How can a TV is not able to play video if u call it a TV? -U liar. U r skysuit not monosuit!
- Xin (9/5): Superb - Great central location and amazing views very comfortable clean and tidy good place size of bedroom… great location for getting to all attractions
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