Hotel El Encanto

Location: Carretera Las Terrenas, Las Terrenas, do

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Offsite parking discounted rates available
• Non-smoking rooms
• Air conditioning
• Room service
• Terrace
• Family rooms
• Tour desk
• Car hire
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Shuttle service (additional charge)
• Shared kitchen
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Food delivered to guest room
• CCTV outside property
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Security alarm
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Internet access
• Private picnics
• Covered parking
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Double Room

  Offering free toiletries, this double room includes a private bathroom with a shower. Guests can enjoy a terrace and a balcony. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Fan
  • Toilet
  • Private bathroom
  • Terrace
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap

• Double Room With Private Bathroom

  The double room's kitchen, which features a refrigerator and kitchenware, is available for cooking and storing food. The double room offers air conditioning, a coffee machine, a terrace with city views as well as a private bathroom featuring a shower. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Kitchenette
  • Refrigerator
  • Fan
  • Toilet
  • Private bathroom
  • Kitchen
  • Dining area
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Conditioner
  • Body soap
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Lixy (7/5): -
• Newman (8/5): -
• Luis Adderlyn (3/5): -
• MERCHE (10/5): -
• Pradel Jean Philippe (8/5): - La disponibilité des gérants Les coupures d'eau et d'électricité
• Jean-Claude (4/5): Séjour mitigé - L'emplacement L'accès facile Le confort est moyen: problème de lit, pas de cloison ou rideau de séparation avec les toilettes Petit déjeuner médiocre ( oeufs brouillés avec 3 morceaux de pain) pour une personne.
• Anonymous (9/5): Stay at El Encanto hotel. - It was quite comfy stay, great price, even though it's located is in a low income area in town. Nice and friendly atmosphere is present. Quite pleasant and descent facility. Just a 30 cool walk from the seaside area. A safety feeling is a plus. I really invite you to stay there if you are on a tight budget. Quite narrow street for driving around.
• Victor (10/5): Exceptional - The location and the staff Nothing, all perfect
• Andres (7/5): good for short stay - good is very affordable and you get what you pay for
• Eva (9/5): Superb - location was amazing, had coffee included in the price for breakfast and super friendly staff!
• Jean (3/5): Cheap and cheerful in a good location - Very noisy location but good to walk everywhere. Had to change my first room as door didn't lock properly. But manager was very helpful and gave me a better room. It was okay for one night.
• Esther (7/5): Economico hotel centrico - Its a small hotel , rooms and bathroom was clean Its very básic no tv just a fan but other rooms did have ac , it close to shops but the beach is a bit further away . But its decent for the price Básic and clean low budget
• Linda (7/5): Great. - Good coffee. Lovely friendly staff who worked hard to keep stay comfortable. Loved the stone floor shower room. Very clean and hygienic. All newly decorated. Good for budget travellers. Somewhere to hang clothes and a couple of chairs.
• Yury (3/5): told the receptionist of this dissapoinment and her answer was that the staff and administration is - no breakfast was included i reserved a room with ac, coffee maker and wasn't available. i end up having one with fan and hot water
• James (4/5): Not so good - Rooms looks exactly as in the pictures Payment: I tried to pay with CC and the staff told me that their system was not working and could not accept payment using CC only cash which I did not wanted to use, however I had no other options and pay cash. Water: when i first arrive I wanted to take a shower and there was no water at all, I reported to the personnel’ and they stated that they were going to call in a truck with water to fill in the the water pump which was also not working later they figured how to make it work
• Abdoulaye (5/5): Only good part was the bed, minus the cigarette burn holes - The room was clean Wifi connection was very poor. All the electric sockets were loose and awkwardly placed across the room, away from the bed. Bed sheets in my room had cigarette burn holes. I got changed room 3 times because there was no water was coming out of the faucet or the toilet flush. The flush barely functioned in the room I eventually got. Water got shut down several times with no explanation.
• Dayvi (10/5): Exceptional -
• Jordi (6/5): Pleasant - calm, relatively easy to find, attentive staff at reception we weren't lucky with the timing regarding some due improvements, but those are likely to be solved before December

Photos