Patio Spring Holiday Inn--Free pick up-Airport & Railway st ation&TianMen Mount ain--Free travel customization
Location: No. 202, Building 6, West Street, Airport Road, Yongding District, Zhangjiajie, cn
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Modern Accommodations
Enjoy air-conditioned rooms with flat-screen TVs and luxurious amenities like bathrobes and slippers.
Convenient Facilities
Benefit from a shared kitchen, luggage storage, and a 24-hour front desk for all your needs.
Outdoor Retreat
Relax in the garden, have a barbecue, or take a stroll to the nearby Zhangjiajie National Forest Park. Enjoy a memorable stay at Patio Spring Holiday Inn!
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Non-smoking rooms
- Air conditioning
- Restaurant
- Terrace
- Family rooms
- BBQ facilities
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Private check-in/check-out
- Shared lounge/TV area
- Concierge service
- Shared kitchen
- Outdoor furniture
- Staff adhere to local safety protocols
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Invoice provided
- Smoke alarms
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Self parking (surcharge)
- Offsite parking discounted rates available
- Private picnics
- Japanese garden
- Covered parking
Rooms Available
-
Superior Queen Room
The spacious double room offers air conditioning, an electric kettle, as well as a private bathroom boasting a shower and a hairdryer. Rooms on the upper floors are reachable by elevator. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Electric kettle
- Barbecue
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Movie Twin Room
Offering free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. This twin room is air-conditioned and features a flat-screen TV, an electric kettle, a tiled floor and a carpeted floor. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Slippers
- Tile/marble floor
- Electric kettle
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Family Suite
The spacious family room provides air conditioning, an electric kettle, as well as a private bathroom featuring a bath and a shower. The unit offers 3 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Slippers
- Tile/marble floor
- Electric kettle
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Twin Room
Featuring free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV, an electric kettle, a tiled floor and a carpeted floor. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Electric kettle
- Barbecue
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Family Suite
This spacious suite consists of 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. The suite provides air conditioning, an electric kettle, a tiled floor, a carpeted floor, as well as a flat-screen TV. The unit offers 3 beds.
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Electric kettle
- Barbecue
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Suite with Mountain View
This suite consists of 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. Featuring a terrace with garden views, this suite also provides air conditioning and a flat-screen TV. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Electric kettle
- Barbecue
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Family Suite
The spacious suite features air conditioning, an electric kettle, a tiled floor as well as a terrace with garden views. The unit has 3 beds.
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Slippers
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Electric kettle
- Barbecue
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- David (8/5): -
- Joana (10/5): Muito bom! - A descordo do hotel era muito bonita! A recepcionista que nos recebeu falava muito bem inglês e deu nos as ajudas todas que precisamos e ainda se disponibilizou a nos levar à entrada de tianmen e da estação de comboios. Quartos ótimos e super bem decorados e equipados. Pedimos para jantar lá, e a comida não foi feita lá, e não nos informaram disso. A zona da restauração é pequena. Pequeno almoço com poucas opções.
- Daniela (10/5): Beautiful and modern hotel near Tianmen mountain - The hotel is really clean, modern and very comfortable. Very good value for the price, we had a wonderful stay. The staff dropped us off at Tianmen mountain and at the train station the next day for free. We really appreciated that. Breakfast could improve, this was the only downside. I think it should either be improved or just not offered at all. Other than that everything was great.
- Michela (9/5): - Camera accogliente e ottimo rapporto qualità prezzo. Personale molto simpatico e disponibile .
- Sherry (9/5): The hotel was relatively new, well maintained, and clean, offering a comfortable and convenient stay. The staff were exc - Property was clean, quaint and convenient
- Dilnasheen (8/5): - Hotel is a 15 min walk to route A if visiting Tiananmen Mountain. The hotel reception staff were really great, dropped us off to route C entrance and also organised complimentary travel back to the station on check out. Room was nice and spacious, bed was super comfy, the best we had in China. Room lights are over complicated to use and disappointed in room cleaning staff as our room was not cleaned during our stay.
- Toong (9/5): We had a truly lovely stay at this charming boutique homestay and highly recommended - Patio Spring Homestay is genuinely one of the best places we have ever stayed in. Although it is technically a homestay, the experience easily matches (and exceeds) many hotels. We stayed in a Deluxe Family Room, which was beautifully decorated, spacious, and very comfortable. The beds were excellent, and we really appreciated the attention to cleanliness – the lovely cleaning ladies changed our towels daily, which made our stay even more pleasant. One of the highlights is the rooftop on the 5th floor, offering a stunning, unobstructed view of Tianmen Mountain – a perfect spot to relax and take photos. We would especially like to give a big thank you to Xiao Niu, Xiao Ping, Xiao Wan, and the auntie who cooked breakfast for us each morning. They were all incredibly friendly, welcoming, and knowledgeable about local tourist attractions. They went above and beyond to help us, including assisting with booking tickets to the Grand Canyon, which made our trip much smoother. The toilet was quite cramped, which made the air ventilation poor. You have to wait a long time whenever someone done a poo. An air fresher would be a welcome remedy to this issue.
- Ricardo (10/5): - Everything was amazing and more. Would stay again without hesitation.
- Giuseppe (10/5): - La struttura è nuova e le stanze riflettono un gusto moderno nell'arredamento e nelle soluzioni tecnologiche. La cosa più importante è che tutto il personale è molto disponibile nell'organizzare il tuor sia Al parco di zhangjiajie sia a quello di tianmenshan. Fatevi prendere i biglietti da loro. La mattina del tour vi forniranno tutte le indicazioni necessarie. Grazie mille a tutto lo Staff. Inoltre i letti comodissimi
- Xiru (10/5): The staff are friendly and accommodating to customise customers requests. - Well maintain
- Weian (8/5): -
- Francesco (10/5): Cordialità e buone maniere - Bel arredamento, pulito ed accogliente. Staff super gentile e disponibile su tutto: ci ha prenotato per noi biglietti e accompagnati in diverse location senza costi aggiuntivi.
- Sergei (10/5): - Радушие и отзывчивость персонала. Максимально помогали решить любые вопросы. Встретили в, аэропорту, отвезли к отелю. Время, было позднее и на вопрос - где можно поесть, девушка на ресепшене, предложила отвезти нас в ближайший ресторан, чтоб бы не заблудились. Такой сервис дорого стоит! Огромное спасибо!
- Søren (10/5): - Meget venligt, og hjælpsomt personale.
- Maria Àngels (10/5): Amazing - Amazing atac, very helpful and incredible decor
- Danielle (10/5): Welcoming, convenient, comfortable, and excellent customer service. - It’s very close to the airport and they offer free airport transfer. Everyone was so kind and welcoming, helping us book tickets for the tourist attractions and even drove us to Tianmen Mountain, which was a 5 minute drive from the place, to avoid us catching a DiDi. There is also a supermarket right next door which is so convenient. The room we booked was perfect for a family of 4, very clean and comfortable. Would 100% recommend. Nothing, everything was good!
- Hayley (9/5): -
- Elizabeth (10/5): The best staff I have ever encountered. Friendly, helpful, and caring. Great place and highly recommend! - The room was comfortable and clean. This was one of the best experiences I’ve ever had at a hotel. The staff were amazing. Extremely helpful and kind. Nothing.
- Sara (5/5): -
- AURELIEN (7/5): - La chambre correspondait aux attentes. Personnel serviable. Le petit-déjeuner manque de choix et la qualité mériterait d’être améliorée
- Anthony (10/5): Super hôtel, personnel exceptionnel - Le personnel était exceptionnel, ils m'ont aidé à obtenir les tickets pour tout ce que je voulais voir, et m'ont guidé pour ces endroits. Merci infiniment !
- Léna (10/5): Le personnel a été extrêmement serviable et attentionné. Chaque jour, ils ont pris le temps de nous aider à préparer des -
- Elena (9/5): - Маленький, уютный отель. Жили в номере люкс. Очень удобные подушки, кровати. Спали, как дома. В номере современная техника. Персонал заботливый, помогали с любым вопросом. Не центр, но это не страшно.
- Jasmin (9/5): -
- Jasmin (9/5): - The room was really nice and clean. The bed was very comfortable . It was only 8 minutes away from the airport and the stuff is super friendly and very helpful 🩶
- Tara (10/5): We loved every minute of our stay and staff helped with all the details! - Best hotel and experience! Far exceeded expectations and the staff went above and beyond for us. Our rooms aesthetic and comfort were amazing. Will definitely be back!
- Chiara (6/5): Un buon hotel - Stanza pulita e accogliente. Staff sorridente e disponibile sebbene solo una dipendente parlasse inglese Il bagno in camera veramente piccolo e in parte direttamente nella zona notte. La colazione da rivedere
- Camilla (10/5): - Camera pulitissima ed in ordine. Lo staff veramente super accogliente. La signora che ci ha preparato la colazione squisita e la ragazza che ci ha portati fino in stazione. Veramente tutto benissimo Nulla
- Marek (10/5): -
- Anna (10/5): - As soon as we landed, we chose a famous hotel near the airport, Qinyuanchun. As soon as I heard the name, it was great. I didn't expect that the hotel service was super good. There was a 24-hour butler service, the air in the room was fresh, and the hygiene was also great... In short, I was very satisfied. My friends will stay here again next time.
- Aimé (8/5): Hotel à Zhangjiajie - - Personnel très sympathique, accueillant, disponible et aux petits soins. Ils ont organisé gratuitement nos transferts depuis la gare de Zhangjiajie. Ils nous ont pris nos billets à l'avance, sans surcoût, pour visiter Tianmen, le Grand Canyon et le parc national de Zhangjiajie. Ils nous ont préparé des petits paniers-repas quand nous sommes partis tôt et nous ont aussi conseillé des restaurants. - Emplacement bien, à 15 min à pied du télécabine pour Tianmen. Une supérette et de bons restaurants aux alentours de l'hôtel. - Chambre spacieuse, cocooning, high-tech et bien décorée. - Literie confortable avec un grand lit. - Salle de bain fonctionnelle avec tout le nécessaire fourni. - Rooftop de l'hôtel avec vue sur la montagne de Tianmen. - Très bon rapport qualité-prix. - Chambre donnant sur une route très passante et, même avec les boules Quies, il a été difficile de dormir correctement. - Petit-déjeuner avec peu de choix.
- Sheryll Ann (6/5): Ok only - Quite The name isn’t the same as booking.com mentioned. The breakfast limited
- María (10/5): La mejor estancia en China - El personal del alojamiento fue increíblemente amable y cercano, nos estuvieron ayudando con infinidad de cosas. Sin duda, es un lugar excepcional donde quedarte.
- Mollie (10/5): Fabulous stay! - We loved our stay here. The staff were so helpful and welcoming. They helped us book tours and picked us up from the airport. I would recommend this place if you are doing the Tiananmen mountain tour.
- Angel Luis (9/5): Estancia cómoda y moderna - Alojamiento muy moderno, muy cómodo y personal muy servicial. Tienen servicio de traslado a la estación, nos ayudaron a comprar entradas y a pedir cena a la habitación. Fuimos pronto a desayunar, a las 7, y había muy poca cosa. Estuvimos en una habitación que daba a la carretera y había bastante tráfico.
- Rezwana (10/5): Would stay here again - The staff really stood out. Staff were incredibly hospitable and they made our stay very enjoyable. Communication from staff was great, facilities were clean and spacious (more spacious than a lot of 5* I’ve stayed in). It is a 15 walk to the entrance of Tianmen Mountain cableway, there are lots of shops around the area too. Pick up and drop off was a really nice touch. Breakfast was simple but great. The cats were adorable too. Zhangjiajie national forest was a 40mins taxi-ride away
- Hasan (7/5): -
- Marina (10/5): - Очень комфортабельные, технологичные номера. Великолепный персонал, помогали со всеми вопросами. Бесплатно увезли в аэропорт. Мы в восторге от пребывания!
- Joanna (10/5): Amazing stay - Amazing location, beautiful views from rooftop terrace. Nice breakfast, staff was super friendly and helped us book our tickets to National Park. Room was spacious with all amenities we needed during our stay.
- Phuong Le (9/5): Gode faciliteter, tæt på det hele og meget hjælpsomme personale 🌹 - Gode faciliteter, tæt på det hele og meget hjælpsomme personale 🌹
- Abednego (10/5): -
- Abednego (10/5): The hotel’s interior was amazing. It was consistent as advertised in the website. Cleanliness level exceed my expectatio - Cleanliness, design and interior, soybean drink Nothing! Everything was perfect. Keep up the good job
- Bjoerg Kari (10/5): -
- Hyung-In (9/5): -
- Aleksandr (10/5): A wonderful hotel — quiet and cozy. - The staff were incredibly friendly and helpful. They not only advised us on the best way to visit the national park but even purchased the tickets for us. While the pickup service from the train station was unsuccessful, the drop-off back to the station went smoothly. We especially enjoyed the homemade breakfast served on the terrace with its magnificent mountain views. The hotel is a bit away from the city center, and there are few restaurants or cafes right nearby. However, everything you need is within a pleasant 15-minute walk. The lower cable car station for Tianmen Mountain is also quite close, also just about 15 minutes on foot.
- Akansha (10/5): -
- Ariana (10/5): Amazing. - The staff is amazing, so kind! They helped us understand the routes for Zhangjiajie National Park, and with any inquiries we had. The breakfast was delicious.
- Iryna (7/5): - The hotel director is a wonderful girl Ponj, who speaks English perfectly. She was very kind with the choice and assistance in purchasing excursions, and also ordered any requested food and drinks to the room from local restaurants. The breakfasts are so awful that many people go to the restaurant with their own food. The first morning the coffee machine and toaster didn't work. Apart from boiled eggs there was nothing else. Milk is not served at all. They promised to buy milk the next day, but there was none again. The staff who serves breakfast is a single old and very grumpy woman who doesn't want to be helpful even to those requests that are part of her duties.
- Nerea (9/5): Buen sitio para Tiananmen - Las habitaciones estaban genial. Amplias y con buen gusto. La chica de recepción muy agradable y dispuesta a ayudar. Te recogen y te llevan de forma gratuita al aeropuerto/tren El desayuno. Tanto las pocas opciones que había como la zona en sí. Muy descuidada. Sería mejor que no ofertaran el desayuno
- Justyna (8/5): -
- xiaoshan (10/5): -
- fabienne (7/5): Hotel confortable et bien situé - La gentillesse, l aide et la disponibilité du personnel Chambre confortable Le bruit provenant de la rue et des résidents de l hotel en pleine nuit Ne prendre une chambre donnant sur la rue
- Ting (10/5): -
- Tobias (10/5): Absolute Empfehlung! - Super saubere und schöne Zimmer und insgesamt ein schönes, neu anmutendes Hotel! Besonders hervorzuheben ist das Personal, Flughafentransfer ist inkludiert und alles lief bestens. Die Mitarbeitenden haben und geholfen Aktivitäten und Transfers zu buchen, uns kostenlos Powerbanks geliehen und sich sogar um eine Rückerstattung gekümmert, als wir von Didi-Fahrern (chinesisches Uber) betrogen wurden. Super zuvorkommen und wirklich äußerst hilfsbereit, 10/10! Beim Frühstück gibt es nur eine begrenzte Auswahl.
- Elena (9/5): Hotel muy bonito con personal encantador - Estuvimos en una habitación familiar, muy limpia, espaciosa y bien decorada. Fueron a recogernos gratis al aeropuerto a pesar de que nuestro avion se habia retrasado y era tarde y diluviaba y se desvivieron para ayudarnos con las maletas y que no nos mojaramos. Personal muy atento y se esfuerzan en hacer que tu estancia sea muy agradable. En cuanto al desayuno, tendrían que ofrecer mas opciones de desayuno occidental y ampliar la zona del desayuno. Tiene una terraza muy agradable en el tejado del hotel.
- Jeshel (9/5): -
- Frasca (8/5): -
- CENA (7/5): - the location and the view of the mountains, the personnal in the hotel is also very friendly The use of "holiday Inn" in the name of the hotel, which leads to believe this hotel is member of the international chain Holiday Inn. Although the hotel is nice, this is misleading, this hotel is not a Holiday Inn. I am surprised Booking is allowing such misleading information.
- Davide (7/5): - Servizio di pick-up e drop-off in stazione gratuiti La camera richiesta non era disponibile e le alternative non erano della stessa tipologia. Nonostante questo il prezzo della camera non è cambiato.
- Andrea (10/5): Soggiorno eccezionale. - Camera stupenda, letti e cuscini molto comodi. Posizione ottimale per aeroporto/stazione e per muoversi per visitare le varie attrazioni. Ping, la responsabile, è stata gentilissima e si è offerta più volte di aiutarci per le nostre necessità. Colazione buona, ma da considerare che prevede solo piatti cinesi. Eccellente il servizio di pick up e drop off presso aeroporto e stazione.
- Maelie (10/5): Magnifique - Le personnels , le confort Peu de choix au petit déjeuner
- WONHO (10/5): - 직원이 매우 친절하고 여러모로 (택시콜, 천문산, 황룡동, 대협곡, 각종공연. 보봉호수, 무릉원 티켓 구입, 공항 픽업)도움을 줌, 환경이 깨끗하고 조용하고 편안함. 조식이 정말 맛있는 가정식이었음, 세탁 후 빨래 널 곳이 많음. 옥상 뷰가 끝내줌 각 방에 냉장고가 없어서 아쉬움. 그러나 4층에 공용 냉장고가 있음. 수압이 조금 약했으나 불편할정도는 아님.
- Oezalp (10/5): Wunderbares Hotel mit romantischer Dachterrasse und nettes Personal - Man hat uns mit asiatisches Frühstück gemacht (Nudelsuppe und gegrillte Eier), war super lecker und wir konnten unsere Wäsche waschen und auf der Terasse trocknen, was sehr praktisch war.
- Tam Ngoc (9/5): Really nice staff - Really nice staff (especially Zhong Hongmei). Family hotel with nice and wram atmosphere. We got help for everything. They arranged for Tianmen and Zhangjiajie national forest park tickets, transport and lots of advices. You There was wash machine and dryer at the hotel. Comfortable beds. Quite simple breakfast but it's not a problem
- Pierre-Alain (9/5): - Mademoiselle Peng est très serviable et vous donne de nombreux conseils. Elle fait le maximum pour rendre votre séjour des plus agréables. Très bonne situation près de l aéroport, de la gare et du centre Le petit déjeuner est un peu frugal
- Leyre (10/5): Bonito hotel para ir a Tianmen Mountain - El hotel era muy bonito, el desayuno súper bueno y la habitación moderna y bonita, con espacio suficiente. Había también un rooftop con unas vistas muy guays. El personal del hotel era muy amable y siempre estaban dispuestos a ayudarte, sobretodo Lily, que estuvo por nosotros en todo momento. Esta muy cerca de la entrada al cableway de Tianmen Mountain.
- Abdullah (8/5): - موقع الفندق قريب من المطار و بعيد بعض الشيئ عن مركز المدينة. طاقم الفندق كلهم محترمين و متعاونين وعندهم توصيل من و الي المطار و يسعون في توفير الراحة للنزيل. و مرحبين بجميع النزلاء و منفتحين على الاخرين. و المرأة العاملة في المطعم انسانة خلوقك و مرحبة بجميع الجنسيات و متعاونة. كل شيئ كان جميل في الفندق ما عدا قلة اصناف قائمة الفطور الحلا و ايضا الغير حلال.
- Antonio (8/5): -
- YANG (10/5): -
- Federica (8/5): - Stanza molto grande e pulita, doccia calda e con buon getto d’acqua, gentilezza del personale alla reception. Posizione molto comoda per raggiungere la funivia Tienman (circa 10 minuti a piedi). Colazione da migliorare per qualità e quantità.
- Ilyes (10/5): An unforgettable stay with exceptional comfort, outstanding service, and an amazing breakfast! - Everything was perfect! The hotel offers activities in Zhangjiajie, which made the trip even more enjoyable. The free airport pick-up service is super convenient. The bed was more comfortable than in some 5-star hotels. The breakfast was absolutely delicious, varied, and filling. Plus, access to a washing machine was a great bonus! Nothing to complain about – everything was amazing.
- Matthias (10/5): Nice hotel. Friendly staff -
- Kai (10/5): - The hotel was great, the pick up and drop off service was really good. They helped with getting tickets and were always friendly and helpful.
- Hajar (10/5): - It was spacious and well accommodated. The view from the hotel was stunning. Location is great, lot of restaurants and supermarket next to it. Tianmen cave was only a 10min walk to reach. The staff are so kind. Highly recommend it
- Joanna (10/5): -
- Egon (10/5): - The Hotel is near the Railway Station and the Airport, perfect location to reach everything easily. The starting point for Tianmen Mountain is 20 minutes away walking. The employees were really friendly, helpful and courteas.
- Simone (10/5): - Le camere e le ragazze della reception gentilissime Colazione solo cinese
- Ida (7/5): - Beautiful hotel and an amazing rooftop terrace. We were really impressed and loved this hotel before we saw breakfast. Great location to visit Tianmen Mountain. Reception staff was helpful and nice. We went to breakfast around 8.30 (it was supposed to be until 9.30), and the service was worse we ever had in China. The breakfast host was really unpolite and rude. All the tables were dirty and the food was cold. Some of the items seemed not fresh. The whole breakfast experience ruined our otherwise nice stay at this hotel.
- Win-Son (10/5): Nice room and location. Friendly and helpful hosts - Nice and comfortable room. Walkable distance to the cablecar station leading up to Tianmen Mountain. The hosts were very helpful and friendly.
- Lisa (10/5): Sehr schönes Boutique Hotel mit super liebem Personal - Ein schönes kleines, modernes Hotel. Die Zimmer sind super schön und modern eingerichtet inkl. japanischer high-tech Toilette und Beleuchtungssystem mit Nachtlicht und Bewegungsmelder. Der Frühstücksbereich ist toll gestaltet mit einer Dachterrasse mit kleinem Teich mit Fischen und Schildkröten. Leider konnten wir das Frühstück aber nicht in Anspruch nehmen, da es das erst ab 8 Uhr gibt und wir jeden Tag bereits früh das Hotel verlassen mussten. Die super liebe Rezeptionistin Lily, war uns aber immer bei der Bestellung unseres Abendessens beim Lieferdienst behilflich und wir durften über ihr Smartphone bestellen, da die App auf unseren Telefonen nicht funktioniert hat. Der Shuttle hat auch super funktioniert. Am Ankunftstag wurden wir am Flughafen abgeholt und bei der Abreise wurden wir zum Bahnhof gebracht. Alles in allem ein toller Aufenthalt und ein empfehlenswertes Hotel.
- mauricio (7/5): Un hotel que cumple lo que ofrece pero la informacion al turista no es totalmente clara - El hotel cumplió con recogernos en la estación del tren, luego hubo malos entendidos con el valor de las actividades, algunos precios en dólares americanos y otros en yuanes, al principio la sensación es de abuso, luego de aclarado y con las dificultades del idioma se completo con el plan turístico. Es el primer lugar en China donde intentan hacerme cobros en Dólares, siempre los precios se informan en moneda local, esto me genera confusión y sensación de desconfianza, creo que el hotel podría revisar este tema con el personal y unificar los precios de los servicios ofrecidos solamente en moneda local.
- Clarissa (10/5): Consigliato! - La nostra camera al quarto piano era bellissima con addirittura un proiettore per guardare i film! Lo staff è stato super disponibile e accogliente, ci sono venuti a prendere in aeroporto al nostro arrivo gratuitamente. Struttura situata a soli 5 min di taxi dalla funicolare per Tianmen Mountian. Consigliato!
- Francesca (10/5): - La camera moderna, il bagno pulito, la disponibilità della ragazza alla reception.
- Dylan (10/5): Amazing stay in Zhangjiajie - The staff were extremely friendly and helpful and the rooms were very tidy, modern and comfortable. One of the best stays I've had in China!
- Julia (10/5): Helpful staff, modern rooms, comfortable stay - Possibility of booking all tickets in advance with them was very helpful and also airport pick up. The room was very modern and comfortable. The highlight is definitely all the help from the staff. The room we booked says Mountain View but actually it’s only from outside the room, not from the room, so I think description should be more fair about it since we had no Mountain View within the room. Only the same view as anyone else with any other room, so not worth the extra paid for it. Breakfast is very basic, coffee machine didn’t work for 4 days we stayed and only noodles available for most days- one day we had cooked eggs option. I would also stay closer to the park to avoid taxi cost next time .
- Olga (10/5): - Прекрасный чистый, большой номер! Завтрак оставляет желать лучшего…
- Steven (9/5): Nice hotel to stay. - This hotel facilities is very new. The room is nice and comfortable. The bed is very good, warm and comfortable. The hotel location is along Airport Road. Easy access to town by Didi, cost about 10 Yuan. We stayed two nights, The staff drove and send us to the airport when we leave. Nothing. Except breakfast can be better.
- Tarek (7/5): - Central, next to Subway station but noisy at night if you room has a window facing the street or station. Soundproofing is bad. Rooms are well equipped. The bathroom was magnificent. Didn't try the breakfast because we had to leave very early.
- Tarek (8/5): - The room and bathroom were spacious, modern, and comfortable. The location was 1km from Cable Car A to Teinmen Mountain. The young girl at the reception (her name was Hongmei Zhong) was magnificent, helpful, and will do anything to help and make your stay very comfortable. No coffee, coffee machine was broken, which is an unforgettable sin for a lifetime coffee drinkers. The breakfast was disappointing and average, only catered to Chinese guests and not Westerners. It must be improved.
- Marta (7/5): razoavel - pequeno almoco era chines e tive que chamar os funcionarios porque quando cheguei ao pequeno almoco nao estava la ninguem, nao havia comida, nem a maquina de cafe funcionava. a unica coisa que consegui comer foram ovos estrelados e torradas. do barulho que se ouve dos outros quartos e hospedes
- Ervin (9/5): -
- Maiia (8/5): - The staff is really helpful. The manager helped us to book all the tickets online in advance, so thank you a lot for that! It was very kind of you. They have English-speaking staff at the reception. The breakfast was good and diverse. They even had a coffee machine, which is rare for hotels in China. The view from the roof top was nice. The hotel is walking distance from Tianmen cable cars. I booked a room with the bath tub. However, the bath was broken! I turned on the tap and all the water just turned out to be in the floor, so we had a real flood in the room. That’s a pity that I booked the room because of the bathtub, but didn’t have any possibility to use it, moreover it was problematic for staff to dry the floor.
- Marina (10/5): - Все бвло отлично. Поиогли с экскурсиями.хорлший номер.
- Omer Faruk (8/5): - Very technological hotel.
- Fabio Bernardi (9/5): Consigliato per soggiorno a Zhangjiajie - Posizione molto scenografica, con rooftop con vista sul monte Tianmen, camera spaziosa, pulita e bagno grande. Situata a pochi minuti.di auto dal centro della città e dalla stazione. Staff molto disponibile che aiuta anche nella prenotazione per il parco naturale.
- Joncte (8/5): - La suite familiale était top, le mélange de béton et de bois rend très bien. Quel plaisir de prendre un bain après le long voyage. Nous savions que l'hotel n'était pas en plein centre, mais il était toutefois à une distance raisonnable à pied vers le télécabine, et par là-bas il y a de bons petits restos. rien de particulier
- Victoria (8/5): -
- Valeriya (10/5): - It was one of the best hotels in our trip! Thank you!
- Sabrina (6/5): 1 night - Enough space in a modern room, not too far from Tianmen cableway. Chinese breakfast was ok. A young girl at reception was very kind and helpful. Lily kindly booked for us the tickets to Grand Canyon at a fair price. There was apparently a mistake when organising the pick-up at the train station and finally we lost 30min there to understand nobody was coming for us. We took a taxi and got to pay 40yuan for 15-min car ride due to an extra fare applied without clear reason. When arriving, lost a lot of time for check-in because the receptionist couldn’t speak English. It took a long time to get our room. We were given the wrong room, less expensive than what we paid for and bath towels were missing. So we had to solve this very late at night. We were given a room on the road side, which was awfully noisy due to cars passing by and horning.. So we spent a bad night!
- Karim (10/5): Great - The accommodation was high tech and comfortable Everything was good
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