The Quay Hotel Bugis
Location: 77/79 Aliwal Street, Bugis, Singapore, sg
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Convenient Location
Located in the heart of Kampong Glam, Aliwal Park Hotel is just a short stroll away from the Malay Heritage Centre and Golden Mile Bus Terminal. Surrounded by local eateries, the hotel offers easy access to nearby attractions such as Sultan Mosque and Arab Street.
Comfortable Accommodation
Each air-conditioned room at Aliwal Park Hotel features modern amenities including a 24-inch flat-screen TV, an electric kettle, and complimentary mineral water. Guests can relax in the cozy rooms equipped with en suite bathrooms featuring a refreshing shower.
Accessible and Reliable
With proximity to Nicoll Highway MRT Station, Lavender MRT Station, and Bugis MRT Station, exploring the city is convenient for guests. The hotel's 24-hour front desk and elevator access to all non-smoking rooms ensure a hassle-free stay.
Book your stay at Aliwal Park Hotel and experience comfort and convenience in the heart of Kampong Glam.
Important Information
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Family rooms
- Lift / Elevator
- Shared lounge/TV area
- Coffee Shop on site
- Staff adhere to local safety protocols
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Contactless check-in/check-out
- Security alarm
- Television in common areas
- Free wired internet
- Internet access
Rooms Available
-
Deluxe Double Room
This larger air-conditioned room comes with a 24-inch LCD TV, electric kettle and complimentary coffee and water daily. The private private bathroom comes with hot water shower. Please note that extra beds/mattresses are not available for this room.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Tile/marble floor
- Electric kettle
- Bidet
- Linen
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Body soap
- Adapter
- Smoke alarm
- Fire extinguisher
- Carbon monoxide detector
-
Family Room (3 Adults)
The spacious family room comes with 1 queen-sized bed and 1 single bed. Air-conditioned, the rooms also come equipped with an electric kettle and complimentary coffee and water daily. The private private bathrooms come with hot water showers. An extra single mattress is available upon request at an additional charge of SGD 20 per night.
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Tile/marble floor
- Electric kettle
- Bidet
- Linen
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Body soap
- Adapter
- Smoke alarm
- Fire extinguisher
- Carbon monoxide detector
-
Quadruple Room
Featuring free toiletries, this quadruple room includes a private bathroom with a shower, a bidet and a hairdryer. The quadruple room features air conditioning, an electric kettle, a tiled floor, heating, as well as a flat-screen TV with cable channels. The unit has 3 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Tile/marble floor
- Electric kettle
- Bidet
- Linen
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Body soap
- Adapter
- Smoke alarm
- Fire extinguisher
- Carbon monoxide detector
-
Standard Single Room
The air-conditioned single room is equipped with 1 single bed, a 24-inch LCD TV, electric kettle and complimentary coffee and water daily. The private private bathroom comes with hot water showers.
Max Occupancy: 1 (1 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Tile/marble floor
- Electric kettle
- Bidet
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Adapter
- Smoke alarm
- Fire extinguisher
- Carbon monoxide detector
-
Standard Single Room (no Window)
Providing free toiletries, this single room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned single room provides a flat-screen TV with cable channels, an electric kettle, a tiled floor and heating. The unit offers 1 bed.
Max Occupancy: 1 (1 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Tile/marble floor
- Electric kettle
- Bidet
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Adapter
- Smoke alarm
- Fire extinguisher
- Carbon monoxide detector
-
Super Deluxe Double Room
The super deluxe rooms are air-conditioned, and equipped with 1 queen-sized bed, a 24-inch LCD TV, electric kettle and complimentary coffee and water daily. The private en suite bathroom comes with hot water showers. Please note that twin beds are available only upon request at check-in, and subject to availability. An extra single mattress is available upon request at an additional charge of SGD 20 per night.
Max Occupancy: 3 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Toilet
- Private bathroom
- Electric kettle
- Linen
- Toilet paper
- Shampoo
- Body soap
-
Super Deluxe Double Room With Balcony
This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Toilet
- Private bathroom
- Electric kettle
- Linen
- Toilet paper
- Shampoo
- Body soap
-
Standard Double Room
The air-conditioned standard room comes with 1 queen-sized bed, and a 24-inch flat-screen TV, an electric kettle and complimentary coffee and water daily. The private private bathroom comes with hot water showers. Please note that extra bed/mattresses are not available.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Tile/marble floor
- Electric kettle
- Bidet
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Adapter
- Smoke alarm
- Fire extinguisher
- Carbon monoxide detector
-
Deluxe Double Room with Balcony
This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Tile/marble floor
- Electric kettle
- Bidet
- Linen
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Body soap
- Adapter
- Smoke alarm
- Fire extinguisher
- Carbon monoxide detector
-
Family Room (3 Adults) with Balcony
This air-conditioned family room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Tile/marble floor
- Electric kettle
- Bidet
- Linen
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Body soap
- Adapter
- Smoke alarm
- Fire extinguisher
- Carbon monoxide detector
-
Twin Room
Featuring free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The twin room features air conditioning, an electric kettle, a tiled floor, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Tile/marble floor
- Electric kettle
- Bidet
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Adapter
- Smoke alarm
- Fire extinguisher
- Carbon monoxide detector
-
Standard Double Room (no Window)
Providing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room provides air conditioning, an electric kettle, a tiled floor, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Tile/marble floor
- Electric kettle
- Bidet
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Adapter
- Smoke alarm
- Fire extinguisher
- Carbon monoxide detector
Guest Reviews
- Maks (6/5): -
- KUZMIN (7/5): -
- Cheng How (1/5): Terrible, regret booking this hotel - Nothing The accommodations were significantly below standard. The room showed signs of severe neglect, including peeling plaster, unfinished paint, and a rusted door lock. Furthermore, the linens had a noticeable odor that felt unhygienic, and the lack of soundproofing made for an incredibly disruptive stay.
- EDNA (1/5): -
- Paulo (5/5): Quarto básico por um preço elevado que não justifica - Boa localização próximo de muitos restaurantes e com fácil acesso aos transportes públicos. Quarto pequeno, sem janela e com o básico (cama, casa de banho, uma mesa pequena e uma cadeira), Não tinha frigorifico nem mesa de cabeceira. O preço foi claramente elevado para a qualidade do quarto!
- Tenebro (9/5): -
- Shyrell Mae (10/5): -
- Khan (10/5): - Staff going the extra mile to help Water heater faulty
- Jesse (6/5): Great location but thin walls - The location, near Bugis and little India, was great! The thin walls meant that you could hear every sound from the rooms next to you or the hallway.
- Sabariah Binti (9/5): Overall, good. - It is located in a central area, within walking distance to Lavender and Bugis MRT stations. It is also near Haji Lane and Kampong Glam, with plenty of restaurants and easy access to food options.
- Berel Pearl (1/5): Dont book this hotel unless you want to be disappointed!!! - Dont book this hotel unless you want to be disappointed!!! Dont book this hotel unless you want to be disappointed!!!
- Yushairi (6/5): Reasonable price & overall is ok except the cockroach😊 - Accessable Got cockroach around toilet.
- Attila (8/5): - Good location! Optimal walking distance. A bit hidden, and that room was a bit too small, and enclosed.
- Wenghong (6/5): - Good No
- Dawid (7/5): - Basen i lokalizacja Słabo wygłuszone drzwi
- Alisa (6/5): -
- Shantaram (3/5): Not friendly and comfortable - Not worth for tge money asked Too expensive for tgd room
- Karina (7/5): Very good value for budget friendly option - Very accessible to a lot of things The rooms were not as photographed
- Denys (10/5): -
- Yen (6/5): Could be better for this price - Location good. There is a lift. Too noisy and bright. Curtain didn't block outside light. Couldn't sleep at all. No slippers in room, bring your own. Only 1 power outlet works in the room.
- Muhammad Umair (10/5): It was good experience - Clean place Exhaust system, bad smell remain trapped in room
- Siska (7/5): -
- Dion (6/5): Budget hotel, great location, great staff and comfy bed. Dated, had cockroaches and very small rooms. - Location is PERFECT for Bugis. Staff were VERY kind and helpful. Cockroaches. TINY room.
- Marco (7/5): -
- Hashan (1/5): - I stayed here for three nights last week. While the hotel itself was pleasant, with a convenient location and comfortable amenities, I unfortunately experienced some disappointing issues. On the first night, my room was not cleaned at all. Later in the evening, I requested a coffee packet but was told it could only be provided by housekeeping during the day, which was inconvenient. The next day, although the room was cleaned, two expensive hair products that I had brought from my home country and left on the table went missing. This was very frustrating, as personal items placed on a table should not be discarded. When I raised the issue, the staff explained that once the trash is taken out, it is immediately discarded, but this did not align with my past experiences where housekeeping usually checks before disposal. Overall, while the hotel had good facilities, these issues with housekeeping and the loss of my personal belongings left a negative impression on my stay.
- Ong (8/5): -
- Ong (7/5): -
- Allenace (8/5): The staffs made our stay better. - The staffs, especially the older ones. There's no complimentary tea 😅
- Rosie (5/5): Average - Location was convenient Mosquitos in the room
- JUSTIN SYDNEY (8/5): very good - bed was very comfortable the shower area a bit cramped
- Jufri (6/5): -
- SHU-HUNG (8/5): -
- Daimon (7/5): - For the price I paid it was everything I needed in a decent location, close to multiple metro stations and a bus stop a short walk down the road.
- Rosie (6/5): Overall convenience - Location Mosquito bites
- Gianpaolo (8/5): - it's ok, specially if you need just a bad to sleep and a shower. simple, clean, close to place for the "nightlife", shopping centre, MRT Bugis. value for the money
- Charlotte F (8/5): -
- Leesa (8/5): -
- U Waipone La (2/5): -
- Chin Yee (8/5): -
- Dumitru (6/5): На 1-2 дня норм, но не более - За свои деньги ок, максимум на 1-3 дня не больше, номер очень маленький
- Nicolás (10/5): A mi me gustó. Buena ubicación. - Fueron muy amables llegué antes del check in y me entregaron el cuarto de inmediato.
- Thiri (8/5): -
- Paul (7/5): - Shower has been modernised since last visit but there were no safety grips to avoid slipping on the wet floor during or after showering
- shahrinn (5/5): -
- Camila (6/5): -
- Steffi Anne (1/5): Most disappointing stay ever: bed like stone, no proper air(-condition), no refund - Nothing There was no window at all in the room for fresh air, and the air conditioning wasn’t working properly. The small 15 m² room, with just space for two beds and a fridge, felt over 30°C hot. With two young children (1 and 3 years old) and both parents, it was simply unbearable. The main bed was as hard as a wooden board, making it impossible to sleep comfortably. The light switches were placed at the entrance, so you couldn’t turn the lights off from the bed – very impractical, especially with small kids. We checked out after only three hours and a short nap because of the heat and lack of comfort. Despite this, no refund was offered, even though the room could have easily been resold for the remaining two nights. Overall, this was a very disappointing experience. Definitely not suitable for families or anyone expecting a comfortable stay at all.
- Emma (7/5): -
- Vairavan Ramesh (8/5): -
- Md (5/5): -
- Mok (10/5): - Location convenience Parking space
- Anna (1/5): Schlimmste Hotel ever - Die lange war nicht schlecht, ich Bin überall zu Fuß spazieren gegangen. Es war übertrieben schmutzig, und das ganze hotel hat sooo gestunken nach Schimmel und abfluss Wasser . Alles war kaputt und veraltet und die Wände so schmutzig . Daswar das schlimmste Hotel was ich in meinem Leben gesehen habe ( und ich verreiße sehr viel) fur 1 Personen fur 2 nachte hab ich 102 Euro bezahlt, das war das Geld überhaupt nicht wert!! Im diesem Hotel kann man nur depressiv werden
- Paul (8/5): -
- Sai Myat (7/5): -
- Mikita (7/5): -
- SHINICHI (5/5): 寝るだけならokです - 安いので、寝るだけなら十分です。 トイレは、水漏れでかなり濡れていました。
- Shunzo (8/5): 24 hours available to go out. Early morning I went out for Merlion. - When going up with the elevator, it must be tapped the sensor to go up. Cafe, 7-Eleven and the bus stop are located near the hotel. The hotel is also located between Bugis Station and Lavender Station. After shower, 2 small insects came out.
- Yasmine (5/5): Disappointing - would not return - The hotel was within easy walking distance to main attractions and public transport. If I were to stay in Singapore again, I would either pay slightly more for a better hotel, or less for a hostel. For what I paid, I expected more from this stay. The room was very cramped, with insufficient space for my suitcase. To open the door to my room I needed to zip it and stand it up next to the wall, otherwise there was nowhere else to lie it down. I paid for a room without a window, but this made it feel even smaller. I didn't realise until the second day that I needed to request housekeeping, just to get a new towel, water and toilet paper (I was provided half a roll to begin with). This was not an automatic service. The pillows didn't seem very clean, and when I took the pillow cases off them, I could see that they were old and stained (see photo). The bathroom sink had what looked like mould impregnated in it, and the spout was faulty, so it would spray everywhere. There was also no stopper preventing anything from falling down it. Finally, there were ants and cockroaches in the room, which made me feel very uncomfortable. There were baits all around the room, which are out of date (see photo) - they were supposed to have been replaced over 6 weeks ago.
- Dewan Roshan (6/5): - Location, close to metro I guess Singapore is a very expensive city, so for the money paid the space in the room was ok. There are eateries around the hotel, but everything closes by 8pm.
- Lee (8/5): -
- Antonio J (8/5): - Staff is really friendly and helpful.
- Yazid H (8/5): - The staff was just great. Room a bit small
- Melvin (7/5): Budget-friendly hotel with friendly staff and reliable Wi-Fi. - Budget-friendly hotel with friendly staff and reliable Wi-Fi. Rooms are small but decent and comfortable. Not applicable
- Melvin (7/5): Great location in Kampong Glam with lots of food and shops nearby. - Great location in Kampong Glam with lots of food and shops nearby. Rooms are clean and simple, perfect for a short stay. nothing really
- Adrian Louis (4/5): -
- Melvin (7/5): Conveniently located but the rooms are quite compact. - Conveniently located but the rooms are quite compact. Good for a quick stopover if you don’t need many amenities NA
- Zunika (7/5): -
- ShiiiiiiN (4/5): リピートはありません。 - ロケーションが良いです スタッフが無反応、他コメントの通りGが２つ、勝手に電源が切れる、部屋が狭くてカバンを広げる場所がないです。
- RATNA BAHADUR (8/5): -
- Syed Ali Amir (8/5): -
- Aung (7/5): -
- Geraldine (1/5): Don't stay here - Good location. Allowed us to store luggage before check in time. Water provided in the room, and a fridge and kettle. Small breakfast from the cafe around the corner. (Although trying to find out how to access this was difficult). Room without window- this was not in the description otherwise I wouldn't have booked it. Tiny room. Uncomfortable, hard bed. No room to put luggage. Dark, dingy and unpleasant. Noisy and the smell of smoke in the corridor. If it hadn't only been for one night, we would not have stayed.
- Marta (6/5): - Great Staff. possibility to leave baggage after checking out. Good location. Nice lobby. Nice elevator. Small Room. Not clean enough. Dirty walls. Broken Window.
- Izzuddin Rashid (8/5): -
- Shofry (5/5): - Location The room was really tight for 3 people.
- Abigael (2/5): - Location Cockroaches! I found 4 cockriaches within walking in the door and being there for 2minutes! Found multiple more cockroaches every day in my room It wasn't vey clean Torn wall paper Broken tiles Damage to a lot of the structure of the room
- Michał (7/5): -
- Poornima (5/5): Comfortable stay but room and bathroom were soooo tiny! - Room was very small, low ceiling. It was clean but looked old and old. Bathroom was soooo tiny and hard to tolerate. Since I have already paid for all 4 nights, I wasn't in a position to change it again. But considering the price I paid for this room, I decided to be okay with it, as it was value for money. Singapore hotels are very expensive and I needed a budget stay as I wanted to spend more for shopping and for excursions. So I guess it was alright for me. Room was very clean. Bed was very comfortable and I slept like a baby. The building is old. It was very clean. Staff was supportive. Room being very small in size. Bathroom was super tiny and ceiling was low. The room looked old and bit odd though it was super clean. It looked older and smaller than in the pictures. I wasn't happy with the bathroom at all.
- Jayzel Ann Evangelista (1/5): Never Again - Nothing All..it’s so dirty.There’s an insects everywhere and cockroach.
- Fabian (2/5): Kakerlaken, Schimmel und unsauber - An der Unterkunft gibt es nichts gutes. Es ist übersaht von Kakerlaken. Kakerlaken, keine Reinigung des Zimmers, es war stickig und roch schlecht
- MIHAELA (9/5): -
- Daniel (8/5): -
- Kerai (8/5): Very good -
- Tadeusz (6/5): Good location - only for 2-3 days max. - The hotel is in a very good location, close (ca. 500m) to Bugis station. There are amenities in provided (soap, toothbrush, water, coffee). Kettle helps with preparing a coffee in a morning. A small fridge was in one of the rooms (in another one was not). Internet was very good. This is definitely a budget hotel. Some rooms are without window/s, and ventilation/air-conditioning does not help. Max stay is 2-3 nights. Please ask for rooms with windows.
- Linh (5/5): Passable -
- Kenta (2/5): Disappointing Property - Good location and value. The building is old, dark, and humid.
- Eric (7/5): Budget Hotel - I like the location. Alot of eating places. Walking distance to Kampung Gelam and Bugis Junction. Nearest MRT station is Bugis about 700-800meters from hotel. Room is small and cramp.
- Ravindi (7/5): Good - It was a great stay :) It was a great stay, but breakfast was served in a different location. We did not expect this, and other than this, it was great
- Mohd (6/5): Pleasant -
- Jal (8/5): Aliwal 2nd to 3rd bookings within 6days - Accesibility Insects, infant roaches exploring bathroom walls and within unused water kettle. Cable anthena connection to the tv was faulty likely due to wear and tear no signal found to activate local tv channel
- Jal (7/5): First 2 nights for Aliwal property - Accesibility.tonsurrpundign and dining areas Cleanliness of roaches crawling along bathroom walls and within water kettle amenities
- Haymar (8/5): Not bad - Not bad Not bad
- Mari (7/5): Good -
- Joetmh (8/5): Very good -
- Klaudia (6/5): Pleasant -
- Melani (7/5): Good -
- Beplob (3/5): Poor - Location
- Pek (7/5): Good -
- Ali (7/5): Good -
- Nurulbadriah (10/5): Exceptional -
- Md (5/5): Passable -
Photos
