Hotel Hanau'eepe

Location: Tuki Haka He Vari, Hanga Roa, cl

Star Rating: 8.5 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 10:00 AM - 01:00 PM

Check-out: 03:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Guest rooms disinfected between stays
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Japanese garden
• Covered parking
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Triple Room

  The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

• Double Room

  The double room includes a private bathroom fitted with a shower. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Toilet
  • Microwave
  • Private bathroom
  • Dining area
  • Electric kettle
  • Linen
  • Dining table
  • Toilet paper

Guest Reviews

• NICOLAS (10/5): central y comodo - es un hotel familiar muy acogedor que se encuentra muy bien ubicado. La atencion fue muy acogedora y cálida, por lo que es completamente recomendable. Espero volver!!
• Felipe Esteban (10/5): Em resumo, agradeço imensamente a receptividade e a boa energia dos anfitriões, desde o momento da recepção no aeroporto - Gostei muito das instalações do hotel. Me senti em casa na companhia da Sandy e do Mata. A vista do quarto é muito bonita e relaxante, assim como os próprios espaços do hotel. O único ponto que não gostei foram as roupas de cama, que poderiam ser de melhor qualidade.
• RodrigoM_Chile (9/5): Recomendable. Volvería ahí mismo - La calidez y apoyo de los anfitriones. Mata y Sandy estuvieron siempre atentos de nosotros y nos facilitaron mucho el viaje. Los tour los hicimos con el mismo Mata que conoce mucho la isla y tuvo la paciencia para adecurse a nuestro tiempos. La puerta dl baño necesita un pequeño ajuste. Nada importante.
• Cosima (8/5): Benvenuti in famiglia - Sappiate che se state prenotando questa struttura non vi ritroverete in un semplice hotel ma avrete la fortuna di essere accolti in una famiglia speciale e vivervi veramente l'isola. Sandi e Mata sono una coppia fantastica e faranno di tutto per rendere il vostro soggiorno indimenticabile. Sono una continua coccola e fonte di informazioni sulla storia dell'isola. Ci hanno accolto con collane di fiori e regali al nostro addio. Sandi ci ha accompagnato in giro per i luoghi dell'isola e a fare shopping, ci siamo spesso intrattenuti con lei in cucina per delle lunghe chiacchiere, ci ha insegnato a preparare le empanadas e abbiamo fatto un barbecue la nostra ultima sera. Mata è stata la nostra guida ufficiale e credo sia difficile trovarne di migliori, super preparata, coinvolgente e attento in tutto. Ci ha fatto scoprire molte storie e luoghi di questa magica isola. Ottima comunicazione dal momento della prenotazione e fino al nostro arrivo. Abbiamo prenotato due camere doppie pagate allo stesso prezzo, ma la differenza tra le due era abissale. Una piccolissima, buia, maleodorante e con un bagno dove si faceva fatica ad entrare per le dimensioni ridotte. Si può pagare in dollari americani e pesos, ma attenzione non fanno la conversione di prezzo in base alla valuta(600$=600p). Bonifico molto difficile da effettuare.
• Guest (10/5): Maravillada !! - Quiero expresar mis sinceros agradecimientos por la excelente atención recibida de parte Sandy y Mata. Desde el primer momento nos sentimos acogidas con gran cordialidad,calidez y cariño, lo que hizo nuestra estadía muy especial. Se nota el esfuerzo y dedicación que Sandy pone en cada detalle para que sus huéspedes se sientan como en casa,sin duda los más lindos recuerdos. También debo mencionar nuestro guía Mata que con su gran experiencia y conocimientos lo hace el mejor relator de la historia de la isla y con los mejores tips . Recomendamos con mucho cariño , cien por ciento
• TORREJON (10/5): -
• Emma (5/5): Fue bastante incomoda. - Lo que mas me gusto fue el recibimiento en ese sentido, fue muy cálido además era mi cumpleaños me hicieron parte de la celebración que se hace el 16 de julio en la isla. La ubicación es excelente. Yo me imagine que era un hotel, es un hostal donde puedes cocinarte lo cual resulta económico Yo tome un tour con el dueño de casa por un valor alto el 2do día de mi estancia ellos y otros tour que ellos me ayudaron a contratar, el tema el primer tour se cancelo que se entiende por el clima en la mañana, pero después fui con el señor en su auto, el auto se hecho a perder me tuve que regresar a dedo, a las 3pm tuve que volver corriendo lo a un tour de buceo el cual se cancela en el mismo minuto yo pregunte si se iba a realizar por lo del clima, antes me dijeron que si que la empresa era experta y sabia. a las 5 pm cuando ya había contratado otro tour por todos lo problemas que hubo el señor me llamo y le dije que no. Después le hable con la señora y la respuesta fue super contante, perdí ese día completo de estancia puede entender que se les escapo de las manos pero ni siquiera unas disculpas por todo lo que sucedió al señor no lo vi mas estaba en la casa, me sentí muy incomoda por eso tuve que salir afuera a comer solo me senté 2 veces la mesa. la dueña a los días ya no estaba molesta, pero el señor de mala gana me fue a dejar todo el rato en silencio se notaba molesto. Yo igual mostré mi mejor cara hasta le agradecí ala dueña, pero que mas puedes decir no estas en tu casa, y que te pongan mala cara por no tomar un servicio que no te gusto que perdiste un día completo. Siempre he reservado hoteles para no tener este tipo de problemas ni andar mirando caras, porque uno va de vacaciones y el tiempo es lo mas importante. Ustedes como empresa deberían verificar si realmente es un hotel o es un hostal porque yo pague 80.000 pesos porque pensé que era un hotel converse con varias personas el valor diario por persona era de 30.000 por persona em un hostal, quizá hubiese sido rentar algo mas barato hubiese sido mejor la experiencia.
• José Manuel (10/5): Una estadía perfecta en Rapa Nui - Quiero felicitar al equipo del Hotel por su excelente atención durante mi estadía en Rapa Nui. Todo estuvo impecable: el lugar limpio, ordenado y muy acogedor, céntrico y algo muy importante tiene baño privado. ideal para disfrutar solo o en familia. Además, entregan buenos datos y tips sobre la isla. Aproveché de tomar tours con el guía Mata (Rapa Nui), excelente conocimiento de la historia y lugares de la isla. Gracias por hacer que mis vacaciones fueran aún más especiales. ¡Sin duda, un lugar al que me encantaría volver! Maururu! Nada
• Dorien (8/5): Goed - Vriendelijke uitbaters, mogelijkheid om eigen eten mee te nemen
• Rafer72 (10/5): This is a gem of a hotel on Rapa Nui - Hotel Hanau'eepe is a gem. Private rooms with en suite bathrooms, yet spacious common areas - a living room, patio, and a giant kitchen with all the accoutrements. AND Sandy and Mata make the experience that much more special with their outgoing, genuine Rapa Nui charm. Sometimes the shower took a minute to warm up, but that is a minor inconvenience.
• Fernando (9/5): Superb -
• Robert (10/5): This sets the standard for what all hotels should be like. - Maybe the nicest and friendliest hotel I’ve ever stayed at. Easter Island itself is a very special base and there is no better base than this to explore it. It’s a small family run hotel and they go out of their way to make your stay special. The owner also runs tours of the island which I would definitely recommend. I have nothing bad to say at all about this wonderful hotel.
• Clive (8/5): Very good - It’s a room i
• Georgetta (9/5): Loved it. - Calm and inviting.
• Gd (2/5): Do not be taken in by the earlier rave reviews! - The hosts, Sandy and Matter were pleasant and hospitable, the location was close to perfect, and Matter did collect me from the airport - however, that’s where the positives end! On arrival I was shown to Room 2, which was nothing like the accommodation described in the Booking.com publicity, in that, there was no tea and coffee maker in the room, there was no microwave in the room, there was no flat screen TV in the room, there was no electric kettle in the room. All those items were in the main family kitchen, which is where it seems that the family congregated, along with friends and visitors for most of the day and the evening - so there was no privacy in an early morning cup of tea or coffee. Every visit even to the water cooler felt as though I was invading their privacy! In addition, the room wasn’t serviced once in my 7 night stay, the bathroom wasn’t cleaned once, the towels weren’t changed once, the bed wasn’t made unless I made it, the bin in the bathroom wasn’t emptied once. There was no storage in the room other than two extremely small bedside tables, there was no hanging space in the room, The decoration was old and tired, with ingrained dirt around door handles and doorway architraves, the shower curtain had splashes of white paint all over it, and the bathmat was stained. In short it was nothing like the reviews I read before booking, and I question if these had actually been verified?! All as above. The closest this house, because that it what it was, a house with a couple of spare rooms where the owners had a chance to make some money - a cash payment with no sign of a receipt, ‘cash in hand’ I believe it’s called! The nearest this house gets to the word ‘hotel’ is the nameplate on the wall outside! Unless you’re prepared for simply a bed to sleep in, and the minimum of washing facilities, do not be taken in by the rave reviews. As for value for money, I have nothing to compare it with, however with an excellent breakfast at at the bottom of the road costing the equivalent of £12, this unserviced room with no in room facilities at around 5 times more, in hindsight, and in my opinion didn’t come close to vfm. A shame really , because as I said at the start, Sandy and Matter were very pleasant
• Paola (10/5): The bedroom was very comfortable, private. The house and the facilities were clean. Besides, the host “Mata” took to me - The place where is located is in the middle of the town, near to everything. However, the place is quiet, you can sleep all night long. On the other hand, Sandy and Mara who are the hosts are incredibly kind, they help with everything that made my experience on the Island unforgettable. Nothing
• John (7/5): Homely welcome from friendly residents. - A delightful "home stay" hotel where the owners / residents did all they were able to make things go well, including taking me on tours (despite limited English!) It might have been pleasant to have a wardrobe, fan in the large sized bedroom and soap and /or shampoo in the bathroom.
• Cam (8/5): Def recommend. - More of a BnB than hotel - which is great! Private room, big bathroom and warm shower plus your own patio. Walk to everything! Car rental almost next door, which I used and one of the hosts Mata (spelling?) was great to be my guide to seethe whole island and Moi, plus his english was great!

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