HOTEL SM Mendoza

Location: Patricias Mendocinas PATRICIAS MENDOCINAS 1530, Mendoza, ar

Star Rating: 1 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 01:30 PM - 10:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Invoice provided
• Front desk (limited hours)
• Free wired internet
• Internet access

Rooms Available

• Triple Room

  This air-conditioned triple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Air conditioning
  • Private bathroom
  • Linen
  • Toilet paper
  • Mobile hotspot device

• Twin Room

  This air-conditioned twin room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Private bathroom
  • Linen
  • Entire unit located on ground floor
  • Toilet paper
  • Mobile hotspot device

• Double Room with Private Bathroom

  This air-conditioned double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Private bathroom
  • Linen
  • Entire unit located on ground floor
  • Toilet paper
  • Mobile hotspot device

Guest Reviews

• Ronald Renato (8/5): -
• Luis (6/5): 2 noches y no hicieron aseo a la habitación - Ubicación buena Estuve 2 noches y no hicieron aseo en habitación, cuando pregunté la señora dijo que debí haberle avisado al desayuno ya que la gente del aseo solo esta temprano , pero el día que estuve había pica gente alojando en el hotel
• Miqqa (10/5): -
• Onesko (9/5): - Trato muy amable.
• Leiva (8/5): -
• NORA (10/5): - La ubicación céntrica,la comodidad, la amplitud y l diseño. Todo excelente!Además, muy buen desayuno el personal muy amable!Todo excelente!
• Micaela (8/5): -
• Contrafato (10/5): -
• Curcio (10/5): -
• Frankel (8/5): - Muy buena ubicación y relación calidad precio. Lejos la cochera
• Siffert (10/5): Exceptional -
• Jamie (1/5): Probably one of the worst hotels I've ever stayed in my life. I would advise no one stay here. - There was no redeeming qualities from this stay aside from the WIFI worked and there was a door to close. I wish I could list this as a zero-star review. DON'T STAY HERE! - The front desk tried to get us to cancel our booking to avoid doing the reservation through booking.com - Separate price to what was advertised with a 25% extra charge. (Charge more if you don't want to lose money on the commission! False advertising is poor customer service) - The bathroom had no running hot water nor was the toilet flushing. - Air con leaking from window on to floor and luggage. -Offered us another room with no hot water. -Blamed all issues on rain that happened the night before?? -Owner (Cecilia) was rude and dismissive to my partner when we complained and asked for a one-night refund. Not even a full refund, we just wanted to be refunded for the following night because we didn't want to stay there anymore since nothing was working. -Proceeded to lie to booking.com and said we never stayed there and used it as a way to dismiss the complaint process. I guess that helps when you take my cash and don't give me a receipt right? - Cecilia purposefully delayed talking to us knowing full well we had a tour booked for the morning we left and used staff to delay us from seeing her and speaking about the problems and failed to acknowledge any wrong-doing despite having heard her on the phone telling the front desk clerk to make up excuses. (Next time you want to scam someone Cecilia maybe speak quieter?)
• Christopher (7/5): Good -
• Björn (8/5): A simple and clean place combined with helpful support to a decent cost. - Very good attendance. Helpful to solve problems.

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