Velluto elegant apartment near the Duomo
Location: 4 Via de' Cerretani, Florence, it
Star Rating: 9.4 Stars
Property Type: Apartments
About this Property
Prime Location Near Key Attractions
Strategically situated near iconic landmarks such as Strozzi Palace and San Marco Church, Velluto elegant apartment near the Duomo offers convenience at its finest. Explore top attractions like Uffizi Gallery and Cathedral of Santa Maria del Fiore with ease, all within walking distance.
Modern Amenities for Comfort
Enjoy a comfortable stay with modern amenities at Velluto elegant apartment. From free WiFi to a fully equipped kitchenette, relax in style and convenience. The air-conditioned apartment features 2 bedrooms and 2 bathrooms, ensuring a pleasant and hassle-free stay for guests.
Convenient and Stylish Accommodation
With a chic interior and proximity to the city center, Santa Maria Novella, and other points of interest, Velluto elegant apartment near the Duomo offers a perfect blend of style and convenience for your Florence getaway. Book now for a memorable experience.
Important Information
This property does not accommodate bachelor(ette) or similar parties.
Policies
Check-in: 03:00 PM - 07:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Air conditioning
- Express check-in/check-out
- Non-smoking throughout
- Private check-in/check-out
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- First aid kit available
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Property cleaned by professional cleaning companies
- Express check-in
- Free wired internet
- Internet access
Rooms Available
-
Two-Bedroom Apartment
Boasting a private entrance, this air-conditioned apartment features 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and a shower. Meals can be prepared in the kitchenette, which has a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious apartment features a TV, a washing machine, a tea and coffee maker, a seating area as well as city views. The unit has 3 beds.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Private entrance
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Stovetop
- Toaster
- Bidet
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by stairs only
- Private apartment in building
- Toilet paper
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Fire extinguisher
- Carbon monoxide detector
Guest Reviews
- Mandy (9/5): -
- Caterina (9/5): Bellissimo appartamento nel cuore di Firenze - Appartamento a esattamente 2 passi dal Duomo, spazioso, comodo, accogliente e pulito. Staff attento e disponibile. È già la seconda volta che soggiorniamo. Nulla
- Luciana (8/5): Correcto ! - El apartamento está a metros del Duomo eso es muy bueno por un lado pero por otro un poco ruidoso el dormitorio que da a la calle.. es muy amplio pero no tan lindo como la foto tal vez un poco de mantenimiento le vendría bien. Los baños cómodos. El ruido exterior (con cerramientos nuevos se soluciona) y tener que sacar la basura antes de irnos.
- Alon (9/5): - מיקום מצוין על הדואומו, דירה יפיפייה, מעוצבת נהדר, גדולה מאוד, מאובזרת היטב. הדירה בקומה שניה ללא מעלית
- Sergey (1/5): “Washer NOT in apartment as advertised – misleading listing and unacceptable inconvenience!” - Misrepresentation of Washer Availability – Formal Complaint and Request for Compensation.
I am submitting a formal complaint regarding my stay at Velluto Elegant Apartment near the Duomo from November 29 to December 4.
The listing clearly indicated that the apartment included a washer machine, which was my top priority when booking. Upon arrival, I discovered that the washer was not inside the apartment as advertised but instead located downstairs in a shared area. This is a serious misrepresentation of the property and directly impacted my decision to book.
Had I known the washer was not in the apartment itself, I would never have chosen this property. The inaccurate description caused significant inconvenience and wasted time during my stay.
I expect the following:
A formal acknowledgment that the listing was misleading.
Immediate correction of the property description to prevent future guests from being misled.
Appropriate compensation for the inconvenience and for the fact that I did not receive the amenities I paid for.
This situation is unacceptable, and I urge you to resolve it promptly. If no satisfactory resolution is provided, I will escalate this complaint further. This property was misrepresented in multiple critical ways:
Washer Misrepresentation
The listing advertised a washer machine inside the apartment, which was my top priority when booking.
Upon arrival, I discovered the washer was not in the apartment but located downstairs in a shared area.
This is a serious misrepresentation that directly impacted my booking decision.
Condition and Environment
The property was described as an “elegant apartment.” In reality, the furniture was old, dated, and unpleasant to use, far from elegant.
The apartment smelled strongly of cigarette smoke, especially in the bedroom, making it extremely difficult to sleep and creating an unhealthy environment.
These issues combined created a stay that was unacceptable and far below the standards promised.
I expect the following:
Immediate acknowledgment that the property description was misleading.
Correction of the listing to reflect the actual condition and amenities.
Appropriate compensation for the inconvenience, discomfort, and false advertising.
If no satisfactory resolution is provided, I will escalate this complaint further.
- Danielle (9/5): très satisfaite - equipement cuisine
- Antonia Mercedes (9/5): - Agradecer a Sra.Franchesca, su amabilidad y atención en todo momento.Excelente.
- Rudolf (10/5): -
- Tiana (10/5): Yes, I will recommend it to everyone - Overall 10 stars N/A
- Emily (10/5): Live the Florence Dream in this Beautiful Apartment - If this apartment is available - book it! The location is 1/2 block from the Duomo on an amazing street. You will feel like a real local Italian as you lean out the window, taking in the million-dollar view and listening to the bells of the cathedral. Georgeous apartment with 12-foot ceilings that will make you feel like a not-so-distant Medici cousin. The beds were very comfortable for our party of 5, and we loved gathering in the huge living dining area. Having access to an American-style washer and dryer was also great and helped us to pack less for the trip. The management team was super responsive and professional as well. It would have been nice to have a daybed in the master as is in the second bedroom, but that is so minor and takes nothing away from the apartment.
- Josef (10/5): - Absolutely amazing, feels like living back in 15th century
- Kathleen (10/5): We had an amazing stay! Everything was in walking distance from the apartment, which was very important to us since our - Apartment was in a very convenient location and quite roomy for a family of 5. Due to closeness of the apartment to the Duomo, it was very active at night. Wasn’t horrible.
- Iulia (10/5): It was a great stay, right in the heart of Florence, with a incredible view. Amazing for 5 people! -
- Razina (9/5): Lovely apartment in a great location - Location and size Mirrors lacking in one bedroom so kept on needing to go to the bathroom which was inconvenient. Also, toilet paper for five days was not sufficient.
- Tereza (9/5): Superb - not eleveator
- Susan (9/5): Fabulous weekend rediscovering Florence - Location, bedrooms/bathrooms More cosy/comfortable living room furniture
- Gustav (10/5): Super hosts! - Hosts were especially efficient.
Location is great. Because it’s so central expect some evening noise!
- Marcus (9/5): Loved it !! - Beautiful property in a great location A little hard to get Uber from the property
- Kate (9/5): Beautiful property in a fantastic location - Lovely property, very centrally located to station, attractions, restaurants, shopping and markets. Spacious apartment with plenty of room for a family of 5. One shower blocked slightly. Everything else worked well.
- Peng (8/5): Location is convenient but too noisy - The location is very convenient and easy accessbile with clear guidance and instructions. The location is quite noisy in the midnight and early morning, especially for the bedroom facing north. Also the drain is no working well in one of the bathrooms.
- Judith (9/5): Very comfortable apartment in a great location, plenty of room and easy check-in. - Location was perfect. We had to go out and buy extra toilet paper. Supplies could have been better.
- Saleem (8/5): Very convenient for the centre - We had breakfast at small cafe across he road side street called Still. It was excellent and with locals on their way to work. Very off putting was having a homeless person sleeping beside the front door. The children were very nervous. Another point is not to be out too late at night in the centre. I was being attacked by a young North African man who sounded friendly but started to manhandle me. I managed to break free and run to the front door and enter the code to get in quickly. Plus fortunately there was a security man guarding the bookshop stage in front of the apartment door. The assailant hesitated to chase me to the house door. Be very careful at night after 22.30
- Gayathri (10/5): Exceptional -
- Suzanne (10/5): Exceptional - Great location!
- Naomi (10/5): We really enjoyed our stay. Lovely decor, spacious rooms and great location. - Great location, lovely living space with views to main square. Mosquitoes in the back room - we needed to use the vaporiser provided.
- Emma (9/5): Superb -
- Emma (10/5): Great property in a central location. - A really lovely apartment: comfortable, safe, a fantastic location and great communication from the managers. Only one thing:
Having stayed here twice over the last month, the only downside was the noise at night from the piazza and street outside, which really isn’t anything the property can control. Not from the buskers (there were buskers both times though) but people shouting late at night and in the early morning.
- Julia (9/5): Amazing property and location - highly recommend - The location was amazing and the apartment size and facilities were fantastic. Communication was great. A little noisy in the front bedroom which is to be expected with the location.
- Jessica (8/5): A beautiful and large apartment in the Centre of Florence - Location was great, and a fantastic view from the lounge window of the Duamo. Huge apartment and very comfortable. Not a surprise but impossible to sleep in the front bedroom due to noise from the square which continued through to the early hours of morning. However the back two bedrooms you couldn’t hear a thing.
- Jacqueline (10/5): Exceptional -
- Shawn (9/5): Location, location, location. Communication by the staff was also fantastic. Facilities were very clean and comfortable - Location was fantastic. But, expect to hear music outside your window into the late evening. Music went a bit late for us. Bed could be a bit better but by far not the worst we have had.
- Ani23 (9/5): Superb -
- Lucie (9/5): Superb - exceptional location a little bit noisy during night
- Célia (9/5): Superb - charming, localization smell
Photos