EDEN RENTALS Duplex Adeje Palace

Location: vd Adeje 300,nº30, Urbanización Adeje Paradise, Playa Paraiso, es

Star Rating: 8.4 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 04:00 PM - 10:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Swimming pool
• Terrace
• Solarium
• Non-smoking throughout
• Heated pool
• Free wired internet
• Internet access
• Exercise/lap pool
• Swimming nearby

Rooms Available

• Luxurius Apartment

  This spacious apartment consists of 2 bedrooms, kitchen, a terrace and 2 bathrooms with a shower. Guests can make meals in the kitchen that comes with a refrigerator, kitchenware, an oven and a microwave. This apartment features air conditioning, a washing machine, a TV and a balcony. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Refrigerator
  • Microwave
  • Washing machine
  • Private bathroom
  • Kitchen
  • Electric kettle
  • Oven
  • Toaster
  • Coffee machine
  • Terrace
  • Linen
  • Cots

• Duplex Apartment

  Boasting 2 bedrooms and 2 bathrooms with a bath, this spacious apartment has a well-fitted kitchen and a terrace. In the kitchen, guests will find a refrigerator, kitchenware, an oven and a microwave. This apartment has air conditioning, a washing machine, a TV and a balcony. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Microwave
  • Washing machine
  • Private bathroom
  • Kitchen
  • Electric kettle
  • Oven
  • Toaster
  • Coffee machine
  • Terrace
  • Linen
  • Heated pool
  • Cots

Guest Reviews

• Silvia (10/5): -
• Salvatore (10/5): -
• Salvatore (10/5): -
• witchy-bitch (6/5): - Had everything we needed No one met us when we arrived, we had to wait 30 min at gate. My feet were filthy after walking on the floor 2 mins. The cleanliness of the place was diabolical. I had to ask for a clean mop and buy disinfectant. There were black hairs on tge bedside cabinet -im blonde! The window sill in bathroom was full of dirt, I cleaned 1/2 and took a pic.
• Natalia (10/5): -
• Jørn (1/5): Elendig behandling fra Booking.com side ifm voldsom larm fra nabo byggeplads der fuldstændig ødelagde vores ferie - I.b Voldsom larm fra nabo byggeplads
• Gabi Bele (8/5): -
• Marianna (10/5): -
• Angelo (6/5): -
• Susan (8/5): -
• peter (4/5): The appartment is loverly but let down by maintenance issues. - N/A The entrance light not working,difficult to see key pad. Entrance door catches tile floof very difficult to open.Lower level bedroom wardrobe door broken unable to open and close draws. Bathroom Jacuzzi not working,top draw stuck. Kitchen tap wobbly. Upstairs en suite water leak, floor required moping approx 3 times a day, not safe to use. Reported this on arrival was not fixed during our stay,this was most inconvenient. At a cost of over 1700 euros for1 week would have expected better.
• belsham (10/5): - The master bedroom was a great size with a lovely balcony over looking the sea . All good
• Rebecca (10/5): Excellent stay. Great facilities. Very safe, quiet complex - The apartment is lovely, everything we needed for our stay. We were welcomed on arrival and shown around our apartment by a polite gentleman. We stayed in a duplex apartment (56A), which had two bathrooms, two bedrooms and two balconies, with a seaview. We had our own parking space included, which made things so easy. Bath & pool towels were provided, as well as toiletries, a starter kitchen pack and even some complementary snacks! The complex is VERY safe - gated, CCTV and a security guard. It was also quiet because it is also a residential complex. There was no noise at night (except for very faint far off noise in the distance). The pools are brilliant. When the bar is closed in the morning access to the pool is by key access, after that when staff are present, the pool gate is unlocked. The top pool is heated, which I preferred but my children loved the massive main pool. There is a good bar, which serves food too, including pizza, pasta & burgers from 12pm onwards (closes around 10pm I believe). Great cocktails! Plenty of sunbeds around the pools - we always found 3 together no matter what time of day we got there. Plus there were spares. You could find sunbeds in the shade or in the sun. The management company were extremely responsive - I was very impressed with them. The lock to our patio door was broken on arrival & the upstairs toilet tank ran continuously. The management company responded immediately and sent someone within an hour to fix both! They genuinely seemed to care about your stay. The property is great if you want a relaxing break for family / individual time . Not suitable if you want a party atmosphere! There is a Lidl & McDonald’s, only 7 mins drive away, plus smaller shops just round the corner. Restaurants within walking distance - but with the bar serving food you could just eat at the complex. We hired a car and whilst there is public transport, I would recommend needing a car if you want to explore the island. Nothing!!! If I had to be very picky - the pool floor had some missing tiles that had obviously come off in the past. But this was just cosmetic and didn’t affect anything.
• Aurélie (7/5): -
• Cinzia (8/5): - Il residence pulito e accogliente - appartamento molto carino - tranquillità La chiusura a codice della porta: siamo rimasti chiusi fuori per circa due ore il giorno di arrivo!!!!! Deve essere spiegato bene l'utilizzo anche perché se ci sono anziani nn é facile ricordare il codice. Poi nn é possibile che non ci sia una smart TV nel 2025, visto oltretutto il prezzo dell'alloggio! Ho dovuto acquistare usb di Amazon x permettere a papà di vedere la seta la TV!!!
• Felice (10/5): Consigliatissimo - Ci tornerò sicuramente, tutto perfetto! Unica piccolissima pecca è di portare i rifiuti con sé al check out. Niente di che
• gary (8/5): -
• GUIRADO (7/5): -
• Daniela (10/5): Great value for money - Lovely apartament with all we needed as a family. The location is great, close by car to beach, supermarket, restaurants. We had a parking place, which was great. The kitchen has almost everything needed and the washing machine was a life saver for our 2 week stay. The pool is great and just a few meters away. Great value for money!
• Julio Cesar (8/5): -
• Valeria (9/5): Ottimo - Struttura molto bella. Piscine bellissime e ampie. Bar alla piscina con ottimi piatti per pranzo o cena. Appartamento spazioso e molto comodo in tutto è presente anche la lavastoviglie letti comodi e cuscini anche. Forse mancano posate se si e in 4 persone Nulla Se devo dare dei consigli lascerei qualche accessorio in più in cucina.
• Kevin (8/5): Very good - Great location if your looking quiet relaxing holiday the complex is beautiful and well maintained pool bar was really nice and have to say food was excellent.. Our apartment was really big loads of room 2 terraces beds were really comfortable and place was really clean would definitely stay here again
• Sera (9/5): Great winter break location - Very clean - rental company very helpful and stayed in touch Big hill ! Not much choice of restaurant/beaches nearby
• Stephan (9/5): Superb - Phantastic view from the upper terrace, Staff very friendly
• Debra (8/5): Confortable stay on a nice complex . - Was on a good complex with 2 nice pool and pool bar that served food at night . Lovely gardens The Aircon was not working so need to sort that out .
• Black (4/5): Disappointing - The pool and the pool bar were great Location, the neighbours next door,
• Brian (1/5): Absolutely avoid!! An awful stay marked by dirtiness, poor customer service, and unresolved issues. - Unfortunately, there was nothing we liked about our stay at this hotel. I recently had an extremely disappointing stay at this hotel. Upon checking in at 2pm, we were appalled to find the bed sheets dirty and full of hair, clearly from previous guests, indicating they hadn't been changed. The floor was filthy, the towels were stained and also with hair on them, and we even discovered dirty tissues under the bed. We immediately called the responsible agency (Eden Rentals) to address these issues. They sent a cleaning service, but we had to wait until 7pm for them to be ready. When we returned to the room, the towels were still dirty and the tissues under the bed remained. To make matters worse, when we turned on the AC, it started leaking water all over the bed. Fed up with the poor conditions, we decided to change hotels. However, the company refused to provide a refund, claiming they had already offered a solution. They said we can send a technician to fix the AC at 8pm, making us needing to leave the room again so it could be repaired. This additional inconvenience was not compensated. To add insult to injury, they promised to call us in the morning with a solution or compensation, but never did. When we followed up, they rudely stated that they had already provided solutions. Overall, the customer service was atrocious, and our stay was a nightmare. I strongly advise against booking this hotel if you want a clean and stress-free experience.
• Petro (9/5): Superb - Airconditioning (in all bedrooms and livingroom). Location. Facilities (coffee maker, oven, 4 burners (unfortunately we were not able to use all of them together) , toaster etc) Spacious apartment(s). Two terraces. Swimming pool and bar. Shops and restaurants within walking distance. Special thanks to the hosts (Miriam and Maman) for being so flexible (many thanks to Irene from an other apartment (one we had cancelled, but the cancellation was not properly received) for having us stay there until the right apartment was free. Not able to use all cooking zones together. No suitable beach within walking distance.
• Yvonne (7/5): Check your location - The apartment was good but there was a bad smell in the down stairs bathroom also I have trouble with my legs and found the stairs up to the apartment hard to manage and there was no hand rail going down very unsafe Didn't like the location we had to hire a car to get round it was costing us a lot of money taxis there was a shopping centre a half a hour walk up hills would never have booked if I Had known where it was I think it best suits young family's better it has everything they would need
• Katarzyna (7/5): Good - Spacious apartament with nice location. Two bedrooms and two bathrooms. You are charged extra when you arrive after 8.00 p.m. The apartament wasn’t perfectly cleaned when we arrived.
• Jason (9/5): Superb - Great apartment, excellent facilities and a nice pool. High standard and comfortable.
• Clive (8/5): We loved the apartment and the position of it , I would definitely recommend a stay here . - A very nice complex, nice swim pools and the food at the bar was good value for money, The mattress on the bed upstairs had a spring sticking out on it so we had to turn the mattress over as the other side was better, I think the mattress had seen better days and needs replacing,
• Matthew (8/5): Very good - The apartment is on a secure site, each room is spacious and thr apartment is well equipped with most of what you need. The toilet seat in the downstairs bathroom needs reattaching to the bowl, plus couldn't get the plug out in the downstairs bathroom sink, stuck in closed position
• Gudrun (10/5): Exceptional -
• Catherine (9/5): We loved the flat and it was very easy to communicate with the rental people - Modern spacious and everything we needed . Very good pool . We didn’t have hot water the 1st night when we had a shower and the second night it was lukewarm
• Sarune (10/5): Perfect stay for relaxing holiday! - The apartment was better and bigger that in the photos! We really enjoyed the atmosphere, the two terraces with perfect sunsets, the pool zone with nice bar, the privacy of the apartment and the staff! Everyone seemed to be so caring! Special thanks to Augusto Acosta, who rented us a car, as a part of Eden Rentals service. He delivered us the car from other side of the island himself in the middle of night due to our late arrival. We really appreciated this! Also, we had very smooth communication with other staff members via WhatsApp chat. There were some of issues with technical things (like electronic lock running out of battery or washing machine not being able to turn on) but all of them were timely solved by the staff so we didn’t experience much inconveniences.
• Mallory (8/5): Very nice and clean. Definitely enough room for a group of 3. Nice pool and facilities. Parking included but only ideal - Very nice and clean. Definitely enough room for a group of 3. Nice pool and facilities. Parking included but only ideal for a compact car. A little far from restaurants and beach (20 min walk one way to get to the nicer ones)
• Daiva (7/5): Good - I really missed clean rooms, floors, toilets. bedlinen was not nice at all.it looks like someone was in bed before us. what I didn't like.
• Robert (8/5): Plays Paradiso - it feels like paradise. - Staff from Eden Rentals were absolutely great - thank you Guys. Duplex is very spacious and has everything you really need. Beautiful ocean view from the top floor balcony. Easy check in and check out. Parking space for our apartment. Fantastic complex with lots of palm trees, beautiful plants and flowers - feels and looks like tropical garden. Best ever pool bar - serving best ever Mojito and barrquito coffee. Everything nice and clean. Very friendly staff. Two large pools and one heated all year round. Security 24h. Guards very helpful and friendly. Matterace on a bed upstairs needs replacing as it has dents in it. Shower in a bathroom downstairs needs repairing. Dishwasher was not working at all. Some parts of the apartment look tired - need updating.
• Kuru (8/5): The place was neat and clean. Spacious for family. The pool was nice and relaxing. The rental people was replacing the b - Comfortable place, clean and private A resort of some sort near by so can hear them and their music in night too.
• Daniel (8/5): Overall.. excellent. - Property was excellent, very clean and well furnished. The location was brilliant, handy for local bars, shops, beach etc. The ONLY down side was, on our last day, the boiler burst in the morning and we had no hot or cold water. I informed the contact numbers at 08:30, our check-out was at 11:00.. no-one came to help so we had to find other facilities to wash and use the toilet, because the water was turned off so the toilet cisterns wouldn't refill. Like I say, that was the only bad thing... everything was excellent.
• Carol (9/5): Adeje palace duplex - Staff and food at the pool fantastic. Accommodation very roomy although my mattress upstairs needs changing. Sagging Location was a little remote but had a very good bus service into Fanabe. Entrance to our duplex had a warning cone for the steps but dangerous at night as there were no lights
• Vxxxy (7/5): Good -
• Carol (7/5): Good -
• Kairyte (9/5): Superb -
• Jaroslava (5/5): Passable - The area, pools and terraces in the apartment were beautiful Absolute nightmare, the owner doesn’t exist. After we arrived, a man (Mr. Michel)gave us the keys a led us into the apartment. He was in a rush, repeatedly telling us that “this apartment does not belong to his company” and that “he is just doing a favor to his boss who asked him to do the check-in”. He gave us two phone numbers, allegedly belonging to the owner of the apartment and then left. After a few minutes we noticed that the apartment hasn’t been cleaned after the previous visitors at all. Everything was dirty, the sheets weren’t changed etc. We repeatedly tried calling the owner of the apartment but none of the phone numbers worked. This all happened in less than 15 minutes after Mr. Araújo left. We called him and asked him to come back and help us solve the whole situation, but he refused, repeating that “this is not his company, he doesn’t even know who the owner of the apartment is and the phone number doesn’t work for him neither”. We were trying to contact somebody for 2 hours, absolutely desperate, as the night was close and we couldn’t sleep in the dirty beds. I persuaded Mr. Araújo to call his boss and ask him to call the owner of the apartment, but the only thing Mr. Araújo did was sending me voice messages in which he said “this is not my company, I am trying to contact somebody” but no solution was coming. Later i tried calling a random number I found on booking and a helpful lady picked up the phone, told us that she doesn’t know the owner of the apartment, but was able to contact the cleaning service and after several hours of many desperate calls the cleaning ladies finally came and cleaned the room. Mr. Michel called us approximately hour later after the cleaning ladies left telling us that his boss told him that the owner is sorry and wishes to compensate us. It was probably a lie, because the owner hasn’t contacted us at all and we didn’t receive any compensation. To this date, I have no idea who the owner is, because he never spoke to us.
• Michelle (10/5): A Fabulous Apartment in a quiet area of Tenerife. - The property overall was excellent! It was very clean, spacious, well equipped (beach towels were provided) and located in a nice quiet area and In a secure setting. We were a family of 5, 2 adults and 3 teenagers. They loved having their own balcony area whilst we had our own upstairs which was great. The pool area is very nice with a lovely pool bar that we found reasonably priced. We had contact with the host prior to travel which was helpful so we knew what was happening on arrival etc. The property has a handful of nice restaurants within a 5-10 minute walk all which served excellent food. If you walk 15-20 mins there is more eating places all reasonably priced. We didn’t hire a car so relied on taxi’s but I’d definitely recommend a car hire. Also note the apartment block is based on a hill which was fine for us but could be challenging for some. Overall an excellent time.
• Petr (9/5): Great duplex in beautiful complex - The complex is beautiful and well located, the buildings and pool area is quite charming. The duplex is also well equipped and comfortable, good kitchen facilities, functioning A/C, beautiful views from the terrace. Providing beach towels to use for free was a great idea. We enjoyed our stay a lot and it did meet our expectations, we would come back again. It would be better if the code to the building door is shared beforehands via email/whatsapp - we had to wait almost 10 minutes in front of the main door for the check-in guy. He did not share many inputs and he was in a hurry, entrance code shared beforehands and some information leaflet inside would be more appreciated. What we dislike a lot was a missing door between the floors - there was absolutely no privacy, you could hear everything from the first floor on the second floor and vice versa. Also, there are no proper toiletries included, there were three little shower gel pockets and no shampoo, we expected more.
• Vicki (7/5): Good - It was a self catering duplex at Adeje Paradise the location, there was nowhere to go for an evening stroll and no Town nearby or shops to browse, also there wasn't a beach within easy reach.
• Kibria (7/5): Good -
• Stephen (8/5): Very good -
• Andy (8/5): Very good - Spacious apartment with great sea views. Hosts were very responsive with any queries we had.
• Anne-corinne (7/5): Good -
• Anne-corinne (8/5): Very good -
• Maxime (9/5): Quiet place with a great terrace and pool - Great duplex apartment, loved the terrace with sea and sunset view. Ideal for families. The pools are really the highlight of this place. One large pool with depth up to 1.8m, two other pools with 1.4m depth and a kiddy pool (ideal for toddlers). The WiFi around the pool is very good (up to 500Mbps!). The pool cafe/restaurant is good and reasonably priced. It. can be good to book a table for dinner. Well equipped (oven, dishwasher, washing machine). Assigned parking spot inside the complex for easy parking. Check-in was easy and late check-out was possible. The WiFi router is very noisy (loud fan noise) and speed was limited to ~10Mbps even though it's connected with fiber. The router is right next to the sofa bed, so I cannot imagine anyone sleeping there without unplugging it. The pool area could be better maintained. Nothing problematic, but some stones at the bottom of the pool in some places (not fun when you step on one!), when walking around the pool you sometime get white paint flakes on your feet.
• Keith (10/5): Exceptional -

Photos