Hola House Hanoi

Name: Hola House Hanoi
Address: 23 Ngõ Hàm Long 2, Hanoi, vn

Location: 23 Ngõ Hàm Long 2, Hanoi, vn

Star Rating: 9 Stars

Property Type: Not Available

About this Property

Charming Homestay in the Heart of Hanoi

Prime Location: Situated less than 1 km from Trang Tien Plaza, Hola House Hanoi offers a convenient stay near major attractions like Hanoi Opera House and St. Joseph Cathedral.

Comfortable Accommodation: Each air-conditioned unit features a cozy seating area and a private bathroom with premium amenities. Enjoy free WiFi, terrace access, and the option for airport transfers and bicycle rentals.

Exploration Opportunities: Immerse yourself in the culture with sightseeing tours to Thang Long Water Puppet Theater, Ha Noi Railway station, and Hoan Kiem Lake, all within reach of this sustainable homestay.

Ready to experience the charm of Hola House Hanoi? Book your stay now for an unforgettable getaway.

Important Information

This property does not accommodate bachelor(ette) or similar parties.

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Terrace
Luggage storage
Express check-in/check-out
Tour desk
Currency exchange
Private check-in/check-out
Shuttle service (additional charge)
Shared kitchen
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Cashless payment available
Fire extinguishers
Guests can opt-out any cleaning services during stay
Key access
Thermometers for guests provided by property
Cooking class
Express check-in
Free wired internet
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Internet access
Bicycle-friendly property
Guest education on local ecosystems and culture
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Double Room with Shared Bathroom

Providing free toiletries, this double room includes a shared bathroom with a shower, a bidet and a hairdryer. The double room features tiled floors, a seating area, air conditioning, an electric kettle as well as a quiet street view. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Hair dryer
- Seating Area
- Toilet
- Shared toilet
- Slippers
- Tile/marble floor
- Electric kettle
- Bidet
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Fire extinguisher
Deluxe Studio

Providing free toiletries, this studio includes a shared bathroom with a bath, a shower and a bidet. The studio's kitchenette, which has a stovetop, is available for cooking and storing food. The studio features tiled floors, a seating area with a flat-screen TV, air conditioning, an electric kettle, as well as a sofa. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Seating Area
- Shared toilet
- Slippers
- Sofa
- Tile/marble floor
- Electric kettle
- Stovetop
- Bidet
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Fire extinguisher
Two-Bedroom Suite

The air-conditioned suite has 2 bedrooms and 1 bathroom with a shower and a bidet. A seating area with a flat-screen TV, an electric kettle and a balcony are offered in this suite. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Shared toilet
- Slippers
- Sofa
- Tile/marble floor
- Electric kettle
- Bidet
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Fire extinguisher
Junior Suite with Balcony

The air-conditioned suite features 2 bedrooms and 1 bathroom with a shower and a bidet. Featuring a balcony, this suite also provides a seating area, an electric kettle and a flat-screen TV. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Shared toilet
- Slippers
- Sofa
- Tile/marble floor
- Electric kettle
- Bidet
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Fire extinguisher
Family Suite

This suite features 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. This suite is air-conditioned and has a seating area with a flat-screen TV, an electric kettle, a sofa and parquet floors. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Seating Area
- Toilet
- Private bathroom
- Shared toilet
- Slippers
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Bidet
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Fire extinguisher
Deluxe Double Room with Bath

Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The double room is furnished with a desk and a seating area and offers air conditioning and an electric kettle. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Bidet
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Fire extinguisher

Guest Reviews

AndreJean (9/5): - Alice the owner was very helpful. I felt as though I was living in wonderland.
AnnaC (9/5): - Très bon emplacement, dans un quartier calme pas très loin à pied du vieux quartier. Le logement est confortable, chambre propre, mais plus abîmés que sur les photos. La salle de bain n'était pas très propre, mais ça dépend sur qui vous tombez comme voisins de palier. Communication facile et cordiale avec l'hôte qui nous a gentiment surclassé de chambre lors de notre 2e séjour chez elle. On recommande
thierry (7/5): - La taille de la chambre très correcte Pas de toilette et de salle de bain dans la chambre
Kenny (10/5): - apart from the stairs (which is fine) i love it ! the host is super friendly!
Nina (9/5): Great and comfy! - We had a Great stay and the host was really helpful. Especially for this price I would recommend this accomodation
Dmytro (10/5): - Bardzo miła właścicielka, pozwoliła mi zostawić mój bagaż do czasu odlotu
Michel (8/5): - Bien placé
YUROU (10/5): - 位于一个安静的街区，远离老城区的喧嚣 Alice非常热情友好
Aishi (10/5): -
Mathilde (8/5): En soit très bien - Le confort La gentillesse +++++ de la personne de l’hôtel Présence de petits lézards dans la chambre
Sarah (10/5): So eine herzliche und liebe Hausbesitzerin. Man hat alles was man braucht. Nur zu empfehlen 🥰 - So eine herzliche und liebe Hausbesitzerin. Man hat alles was man braucht. Nur zu empfehlen 🥰
Joshua (10/5): - This was one of my favourite stays. Lovely spacious room had a greeting from the owner and her kid which was really sweet. 10 minute walk from the old quater incredible value for money.
Wolf (10/5): - Everything was so clean and comfortable and I even got a room upgrade. The Room was very Big and was my Highlight out of all accomodations on this Trip. Alice was incredibly nice and welcoming it made my stay so good. She also did my laundry for such a cheap price. Would definitely stay here again.
Alexander You (10/5): -
Camila (10/5): -
sébastien (9/5): Un bon 9 dans sa catégorie 👍 - La gentillesse d'Alice et de sa famille 🤗 . C'est un endroit calme , confortable et bien situé (pas au milieu des touristes) Je n'ai pas vu de cuisine commune
Li (10/5): - 非常有性价比的房间。位置离还剑湖不远。房间干净整洁。房东很热情。
ERKE (10/5): 不错👍 - 价格便宜
Frischauf (8/5): -
Qi (10/5): 物超所值 - 家庭经营的旅馆，每层有两个房间，所以即使是公共卫生间其实也只是两个房间共用一个卫生间所以很方便。房间和厕所都是干净的。位置在老城区但是位于核心游客区的外围，所以周边街道相对不会那么嘈杂。步行十多分钟就能到还剑湖。女主人很热情甚至会一些简单的中文很棒！大部分时候主人都在一楼自己的房间内所以进出旅馆的时候也不会互相打扰到彼此很好。很有性价比很推荐！房间一些角落和细节上可以维护的再好点就更棒了！另外大家都反映的隔壁施工情况我在的时候还是偶尔会听到有施工的声音，但是建设接近尾声了。估计年底去的朋友就不会遇到这个情况了。
Magali (9/5): Grande chambre confortable avec salle de bain commune - Grande chambre confortable, rapport qualité/prix bon et bon emplacement. La salle de bain étant commune elle peut ne pas être d’une grand propreté mais c’est ok !
Natalie (10/5): -
Ainara (9/5): - Alice es muy agradable y a pesar de llegar tarde nos atendió para hacer el check in. Al llegar cada noche nos preguntaba qué tal nuestra estancia sin ánimo de ofrecer nada, simplemente por interesarse. Es una habitación sencilla pero merece la pena si solo quieres descansar. Lo recomiendo. Había obras incluso a la noche y empezaban muy pronto por la mañana. El alojamiento estaba lgo alejado pero la zona era tranquila.
Laura (10/5): -
leila (10/5): -
Zofia (9/5): Very happy with our stay - We only stayed for one night but the room was comfortable, very spacious, with a huge bed, a kettle and there were some local guidebooks. The lady who is running this place was very friendly. Great location. Our room was on 4th floor with no lift which meant a lot of stairs (and it was pretty hot), but we saw there were also rooms on lower floors.
Treadwell (10/5): Incredible location, amazing host - Alice and her family are the most amazing hosts. I’ve been travelling for almost 4 months across South East Asia and this has been without a doubt the best place. Extremely cosy, incredibly friendly, and amazing value for money. The location is perfect, away from the busy Old Quarter but still within walking distance. The rooms are spacious and clean. Very comfortable beds. Alice is a fantastic host; booked me a 3 day tour around Ha Giang, did some laundry for me whilst I was gone, helped me book a bus to Ha Long. She was willing to go above and beyond to make my stay comfortable. Couldn’t recommend this hotel enough if you’re staying in Hanoi.
Hướng (10/5): Exceptional -
Jamie-lee (10/5): Exceptional -
Peter (10/5): Exceptional -
Reghardt (10/5): Exceptional -
Reghardt (10/5): Warm and welcoming family, cozy room, great location! - Alice and her family are so nice and welcoming. They were always ready to help and always did so with a smile. The room is super cozy and the location is very convenient! You can walk in any direction and get a great taste for Hanoi! I would defintely come back next time I am in the city centre of Hanoi! Loved it!
Yousef (10/5): Great Stay - Great value for the price! The room was spacious and had everything I needed — full utilities, comfortable, and well-equipped. The host was very friendly and accommodating; she even let me leave my things at the property while I made a quick trip out of Hanoi. Overall, a comfortable and affordable stay. Would definitely recommend! Nothing in particular
Élise (8/5): Good stay - Very clean and some space to store our bag in the room Pretty noisy even at night
Nguyen (10/5): Exceptional -
Mary (7/5): Good -
Goleco (9/5): Wonderful except for the construction noise next door. - The room and hotel is actually quite pleasant. The only thing was that there was building construction going on next door which made very loud noise during the day. This is not the fault of the hotel, but still the noise is there. Once the construction next door is completed, it will be wonderful. The room and hotel is actually quite pleasant. The only thing was that there was building construction going on next door which made very loud noise during the day. This is not the fault of the hotel, but still the noise is there. Once the construction next door is completed, it will be wonderful.
Ayodele (10/5): Exceptional -
Freddie (10/5): Exceptional -
Evan (10/5): Exceptional - Alice is amazing. Super friendly. I have come back to stay here multiple times and always very happy. Excellent location.
Didar (10/5): Exceptional -
Matt (10/5): Exceptional -
Prudence (5/5): Passable - As an older couple, 65 & 74, our room on the 2nd floor was still a hike up 3 flights of spiral stairway with limited lighting even to see the keyhole to enter/exit our room with our key. It was our first experience staying at a homestay and would not stay anymore. One reason is, all of the guest footwear has to stay outside of the door for cleanliness reasons, but my feet was dirty after my first time having no footwear on in the house. It was inconvenient to remove/put on footwear for not having a place to sit to do so except among the 2 dirty steps and much footwear also having limited lighting. I felt unsafe everywhere on the property for my husband and I except on the room. Of the 7 days of our stay, we had no cleaning. We asked for towels twice, neither did they replenish supplies like toiletries. The entries common area was unorganized, messy with anything you can think of. Alice & her husband are nice people but very busy people. He has a fulltime job and she takes care of a 2-year-old. Once, she asked me to come downstairs upon returning from our full day out to settle the payment the day before checkout, which I gladly agreed only to be put on hold there in the entrance common area where they have no a/c for the guest. I was there about 30 mins, kept being put on hold, "sorry, I'm so busy," malice repeatedly stated as she answered her phone calls, texted, etc... I gave her the fee but no receipt. I suggested to take a photo holding the total of usd up, only to be put on hold again. I was hot, miserable, just returned and wanted the a/c badly only to accomodate her by perspiring in her common area, living room. Finally, I left without my receipt to go into our rooms a/c which she eventually came and supplied me with an actual receipt. In our opinion, this stay was overpriced.
Toby (10/5): Exceptional -
Evan (10/5): Exceptional -
Emily (10/5): Perfect - made my first time in Vietnam so seamless - This property is amazing - the owner is so kind and will assist you with booking day trips from Hanoi, arranging airport transportation, doing laundry, you name it. The location is amazing as well, would absolutely book again.
Lucy (10/5): Fantastic! - Everything was perfect, we were in one of the rooms with a shared bathroom. Very clean, bed super comfortable, great location and the host was very helpful/friendly 😊
Stephanie (9/5): Superb -
Palad (8/5): Very good -
Stach (10/5): Exceptional - Great value, Alice was a super friendly host.
George (9/5): Superb -
Madeleine (10/5): Exceptional - Wonderful host, very clean and tidy.
Liv (10/5): Exceptional - Room was spacious and clean, so was the bathroom. The owner is lovely, helpfull and speaks very good english. A hidden gem. I enjoyed my stay and will be back :)
Kolář (6/5): Pleasant - Location Room was not as clean and equieped as expected from photos
Adalgiso (10/5): Nice homestay - Nice room and bed with a comfortable topper. Very basic and simple but I don't need more than this. I enjoyed the relative silence. When the weather is cold you'll hear only the heating or airing system of a nearby big building but probably when it's hot the usual AC noise will be unavoidable, like in most of the accommodations in hot countries. However during my stay this background noise wasn't continuous. At times, I enjoyed almost complete silence, which is a big privilege in the centre of Hanoi. Anyway, no traffic noise at all. Moreover, the building's construction quality is good with no humidity and mould. The rooftop could be arranged or managed with more accuracy and made more comfortable.
Fay (9/5): Great value for money, a lovely host and family and a lovely home. - Alice the owner was in contact with very useful information within moments of us booking the room. The double room we had is spacious and airy with a huge tv. The property is tucked away in the old quarter so close to lots of cafes and restaurants. The room was very clean and contained a little tray of useful bits and pieces. I would definitely stay here again. There was quite a bit of honking from the roads around the area which couldn’t be helped .
Lorant (8/5): Very good - Good location and quiet place.
Harry (10/5): Exceptional -
George (9/5): Superb - Great room for a good price, really comfy bed. The lady who we spoke to was wonderful, and her child was adorable! Really good location to walk to various parts of the city. It was quite cold when we stayed and the room was cold as a result. Shower pressure could have been better
Sarah (10/5): Great place to stay, super comfortable and clean for a very good price, host was very kind and accommodating too! About - Super comfortable and clean slight walk to the old quarter but really short drive, was only an issue because it was rainy 😂
Orhan (7/5): Good - Room is large and shared bathroom pretty clean Location 20min away from center and owner lock the outside door very early time thats big problem when you come late
Madeleine (10/5): Easy cosy comfortable stay with a wonderful host!! - Alice (the host) is wonderful! Very helpful and a great communicator. The property is nice and quiet and kept clean. We even had a balcony! Alice kindly let us store luggage at her property while we travel other parts of Vietnam.
Sorcha (8/5): Very good - Alice was a lovely host and very communicative before, during and after our stay. The room was big and airy with lots of natural light. The bed was very comfortable. The room was very quiet and the house is in a nice location in the French quarter. The shared bathroom was not cleaned daily despite being used by multiple people. There was no toilet roll and the floor was quite dirty. Also the stairs were not clean which was annoying as we had to take off our shoes entering the house so it meant our socks and feet then got dirty.
Ella (7/5): Good - Very nice owner
George (7/5): Good - It's it a nicer part of the city
Nicola (8/5): Very good -
Martin (10/5): I totally enjoyed to stay there :) - The host was very nice and gave valuable advice for my further journeys.
Việt (8/5): Very good -
Rie (10/5): Exceptional -
Ryan (10/5): Great Stay in Hanoi - The rooms here are so cute !! Unbeatable ambiance. Away from the hubbub but not too far away. Great walk to the old quarter. But I slept so well here that I have even booked again to stay. Thuy is the best and helped me out a lot and her daughter is adorable.
Afolashade (8/5): Very good - The location is walking distance to major attractions in Old Quarters. No mirror in the room.
Tina (9/5): Superb - Very nice place to stay few days in Hanoï. Alice is super nice and very reactive on WhatsApp! The room is comfy, small balcony and double bed. There is a fridge on the rooftop to keep few things fresh, appreciable. The city center is around 20/25 minutes by walk, but there is great coffee in the neighbourhood. Great value for money, we’ll definitely recommend!
Sophia (7/5): Good -
Danielle (10/5): Exceptional -
Annabel (10/5): Exceptional -
Floor (10/5): Great stay - Large and comfortable room. The alley is really quiet, so there is no street noise. It is within walking distance of the old Quarter (maybe 20 to 30 minutes). We could store our motorbike inside and leave some luggage.
Lynn (9/5): 1 Night in Hanoi - The rooms are spacious and the location is good. The owner is friendly and helpful. The facilities are a bit old but still acceptable.
Ritsuko (9/5): Superb - The family was so nice. They told me where to go in Hanoi, and always gave me quick response when I message them on booking.com. I felt like I was home staying in Vietnam. Thank you for everything, I would recommend to my friends to this lovely place to stay with.
Ritsuko (9/5): Superb -
Christian (10/5): Exceptional -
Woollard (10/5): Exceptional - Large room in nice location
Marta (8/5): Very good - The room is incredibly confortable and big. The host is very nice! Our bathroom, on the third floor, wasn't that great. It flooded everytime we took a shower and, therefore, we had to push the water into the drainer.
Tiffany (8/5): Very good - Alice is a great host and really helpful. The establishment is fine and well located in the old quarter. Not too far from the airport. Alice can give you some tips for visits and taxi. I did not expect the shared bathrooms but it was clean.
Jakob (10/5): Exceptional - Very sweet and helpful host. The host respons very fast on messages which is very nice. Room was nice. It was really great to have a big television. When you have been traveling for a long time it is nice to watch some netflix or youtube. Room was very clean. And the location is the best we have stayed at in hanoi. It was a little hard to find. The place is not registered on google maps, but the adresse on booking is the right one (look for the house numbers). It would be helpful if there was a sign on the gate.
Karolina (8/5): Definitely recomended - Comfortable beds, efficient air conditioning, and a delightful rooftop terrace with a kitchenette. Highly recommended! The owner was extremely kind, helping us arrange airport transportation and providing valuable advice throughout our stay. The bathroom drain wasn't functioning properly.
Amileah (10/5): Exceptional -
Zianna (7/5): Good - Staff friendly. Good sized room. Had a bath and Japanese toilet which were nice and different. Very damp outside during our staff so the rooms felt a bit damp but can't be helped, opened the windows in the day and had the fan on and it wasn't as bad. But out of the city center but could walk it in around 25-30 mins or get a grab.
Jordan (10/5): Exceptional - Very cute. Down a quiet and peaceful alleyway. Amazing friendly host.
Floor (9/5): Superb - It was very very nice, you should take into account that we had to walk up two stairs for the bathroom.
Martyna (8/5): Very good - The host was amazing! We really like our stay there. Room was big enough for 2 people, we had a nice balcony. Bed was comfortable. Room has the shared bathroom only with the one other private room, so it’s not a problem. There are more bathroom in others floors as well. I think there's an issue with the plumbing in the bathroom, that's why the floor was constantly very wet. Using flip-flops is necessary.
Cornelia (8/5): Cozy Stay quit but not far away - The location is quiet but not far away from the Center! The room was very cozy! all clean and very nice contact! Not every room has a balcony. like mine didn’t. The bathroom clean but just not very comfy. That’s about the architecture not about the host tho!
Gwendolin (9/5): Everything was simply perfect! Alice is a very nice person! Will definitely come back! -
Iga (5/5): Disappointing - The rooms are very spacious, beds are comfortable. There is a washing machine available for guests. We stayed in a Family Suite and it wasn't what we expected. It's actually 2 double rooms with a bathroom outside on the corridor, the kitchen is on the rooftop and looks very different from what is presented on the photo. I don't think it's being cleaned at all. And because it's outside, if you come in winter it's just too cold to use it. The bathroom was getting completely flooded constantly, the shower head was broken. I think for the same price you can find better.
Emma (9/5): Lovely comfortable stay - Great stay, very comfortable clean and spacious room. Good location. Very helpful and friendly owner who even helped us out by posting our postcards for us.There's a washing machine and space to dry your clothes, plus a kitchen to use which is really useful. The bathroom floor was often really wet, but that's quite a minor issue.
Jonathan (8/5): Very good -
Fanny (5/5): Too expensive for what it is - Owner was nice and street food around the streets Old building, not really clean and noisy, could use renovation. For the same amount of money you can get a better place in hanoi
Sofia (10/5): Exceptional - Great location! Loved this room was so quiet and comfortable
Dylan (10/5): Exceptional -
Selina (9/5): All in all a great stay with good communication and good location in the old town. - Our stay was really at Hola House Hanoi was really good. The communication with Alice was really easy and helpful. Our room had a balcon and was comfortable. The only negative thing was that the bathroom was flooded because the drain wasn‘t working.
Maria (7/5): Alice and her husband are very helpful hosts. The price of the room is for what you get too expensiv - The accommodation is about 10 to 15 minutes walking distance from the old town. It is situated in a very small street which is not so easy to find but Alice the caretaker of the accommodation sent us fotos of the street and building before arrival. Alice and her husband are very helpful and gave us a heater for the room because it was so cold. The bed and furniture is good. The cleaness of the whole building is not appropriate for the price. The room was clean but the furniture etc. not.