The Robertson Residence in bukit bintang

Location: Jalan Bukit Bintang Kuala Lumpur, Kuala Lumpur, my

Star Rating: 2 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 04:00 PM - 06:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Family rooms
• Sauna
• Non-smoking throughout
• Infinity pool
• Shallow end
• Cashless payment available
• Sanitized tableware & silverware
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• 24-hour security
• Free wired internet
• Access to nearby indoor pool
• Self parking (surcharge)
• Water park access (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Pool waterfall
• Japanese garden
• Covered parking
• Swimming nearby
• Rooftop garden

Rooms Available

• Two-Bedroom Apartment with View

  This apartment features a pool with a view and a fireplace. This spacious apartment is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment offers a flat-screen TV with streaming services, a washing machine, soundproof walls, a mini-bar as well as city views. The unit offers 3 beds.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Video
  • Private bathroom
  • Dressing room
  • Slippers
  • Kitchen
  • Fireplace
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Private pool
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Additional bathroom
  • Coffee machine
  • Linen
  • Dining table
  • Outdoor dining area
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Baby safety gates
  • Sofa bed
  • Emergency cord in bathroom
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Mobile hotspot device
  • Lockers
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hearing accessible

• Apartment with City View

  The pool with a view and fireplace are the special features of this apartment. This spacious apartment features 1 living room, 2 separate bedrooms and 1 bathroom with a bath or a shower and free toiletries. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned apartment features a flat-screen TV with streaming services, a washing machine, a mini-bar, a tea and coffee maker as well as city views. The unit has 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Microwave
  • Washing machine
  • Video
  • Private bathroom
  • Dressing room
  • Kitchen
  • Fireplace
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Private pool
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Linen
  • Dining table
  • Outdoor dining area
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Baby safety gates
  • Sofa bed
  • Emergency cord in bathroom
  • Bottle of water
  • Trash cans
  • Cots
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Mobile hotspot device
  • Lockers
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hearing accessible

• Deluxe One-Bedroom Apartment with City View

  The pool with a view and fireplace are the special features of this apartment. This spacious apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. Guests can make meals in the kitchen that features a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned apartment features a flat-screen TV with streaming services, a washing machine, soundproof walls, a mini-bar as well as city views. The unit has 3 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Microwave
  • Washing machine
  • Video
  • Private bathroom
  • Dressing room
  • Kitchen
  • Fireplace
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Private pool
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Linen
  • Dining table
  • Outdoor dining area
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Baby safety gates
  • Sofa bed
  • Emergency cord in bathroom
  • Bottle of water
  • Trash cans
  • Cots
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Mobile hotspot device
  • Lockers
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hearing accessible

Guest Reviews

• mustafa (10/5): - The view from this unit is very outstanding. From the window you can easily see Merdeka 118 Tower at your left. Easily can access Mamak, 7Eleven, Chinese Muslim Food & Grocery Shop outside this building walking distance about 50 meters. You can take a picture with the Merdeka 118 Tower background on the 6th floor which can access the swimming pool and mini golf course. At the 46th floor, you can see KL Tower, KLCC Twin Tower and TRX.
• Sara (7/5): - Security und Modern schön und gut, aber alles über 1 Karte zu regeln (bei 2 Personen etwas umständlich), selbst unten den Eingang oder Aufzug. Keinerlei Infos vorab über den Apartmentkomplex und Security Check in. Man weiß also nicht auf welchem Level der Pool oder die Terrasse ist. Laut Folder im Apartment soll Waschpulver von Ihnen benutzt werden (jedoch nix vorhanden). Auch kein Trinkwasser vorhanden! Kommunikation nur über what's app, was mühsam ist. Apartment hatte einige Mängel. Check in Prozess wird per what's app geschickt, wurde dann kurzerhand geändert ohne Infos.
• Stuart (4/5): Below average - No iron. A/c no adjust. Ceiling fan no adjust.
• MOHD ADZRUL FIRDAUS (10/5): -
• Nor (10/5): -
• Alveena (10/5): -
• Biedrona (9/5): -
• Noemi (10/5): -
• PEI YING (10/5): Supper stay - Nice and clean!
• Muhammad Junaid (8/5): - It had many facilities. Bed room bed had bed bugs
• Sara (10/5): Wonderful - I enjoy my stay in the Robertson residence, nice stuff was very helpful and host is very responsible. Thanks for everything 🙏 Nothing..
• Esther (10/5): Great - The view so nice
• Zaher (10/5): - Nice place
• Sim (10/5): Perfect stay - Perfect stay in Bukit Bintang, clean and well-equipped apartment. The apartment is spacious and very clean. The view of the city with the Merdeka Tower is magnificent, the swimming pool is huge. Checking in independently is very easy and the gentleman who manages the apartment is very efficient and charming. Great report quality price for this apartment close to everything. Small point to note: the wait for the elevators is very fast unlike other buildings in Kuala Lumpur…
• Shafiq (10/5): - Clean apartment
• Soufyan (7/5): -
• Dicky (10/5): - Host is very active, he gives smooth instruction for self check in. Thank for everything
• Anastasiia (10/5): -
• Chowdhury (10/5): - The service of Mr Abul Khair is very excellent. None as such
• Nur Fatihah (8/5): -
• Noor (10/5): - Clean apartment
• Chowdhury (10/5): - It wonderful simply. Their account manager provides excellent support even his holiday. I would love to come back again. None as such
• Cheong (5/5): -
• STEFAN (10/5): - The view
• Hasan (10/5): -
• Deborah (10/5): -
• Shawna (10/5): - The room is so beautiful, I like the cleaning of the room we enjoy our stay…. Thanks for everything 😄 Nothing
• Ngoc (10/5): - Very good location everything is near, nice and big lobby, room was very clean, host is very responsive, big swimming pool and amazing view.
• Baobao (5/5): -
• Farisha (10/5): - Very clean apartment. Hot quick response everything. Check in instructions very smooth. Big living area and the view was amazing. You can feel the eyes bird view from the room. Advice give more amenities.
• Mehmet (1/5): Dont recommend, find yourself an actual hotel - Location was the only oke thing, still too far away but acceptable walking distance, if you like walking Hygiene not so great, stains on towels, bed sheet etc. Im pretty sure i saw a bed bug in the living room, shower head broken. I showered 2 nights with cold water, inside lock broken. Sometimes there is a queue for the lift, so expect some time to go up or down
• Yavuz (3/5): Keine Empfehlung - Super Lage, unkomplizierter Kontakt mit Host Türschloss Code sehr kompliziert gewesen. Ständig gesperrt und Eintritt in die Wohnung verzögert. Einmal kamen fremde Menschen bei uns rein und hatten unser Türpasswort weil sie vorher drinne gewohnt haben. Aber unmöglich dass ske zutritt zu unserer Wohnung haben. Sicherheitsrisiko!!!! Sie könnten auch was klauen wenn wkr nicht da gewesen wären. In der Wohnung waren überall krabbelnde Kakerlaken und insekten. Man sah sie Abends.
• Mohd Fadhlan (10/5): The Best View - The view very excellent.
• Farooq (10/5): - Nice stay
• Asif (10/5): Definitely come again - The view was nice & host very active.
• Bonnie (10/5): Beautiful Place to stay (Recommend 100%) - It was a short stay because I needed to dropped some family at the KL Airport the following day. Beautiful Place with straight forward Check-In. The Host is so welcoming & replies on time 🥰. We slept in the South Suites (43 Floor) with 2 Comfortable bedrooms with Stunning & breathtaking views 😍 One (1) Shower with a Toilet on a separate room. Bonus with a Kitchen and Washing Machine plus we enjoyed the night washing in the swimming Pool on Level 6. Which the pool closes at 10pm. I personally recommend the place The Robertson Residence located in the heart of Bukit Bintang. Easy access to all Eating places and Shopping Malls plus sightseeings.. Im so glad I had a plesant stay with my family. If I have a chance I would go back to this same place again and again.
• SATHI (10/5): nice and convenience - excellent Using the door code to enter. Should use scanning method. easier
• Marshel (4/5): - WiFi did not work for few days Shower head broken Single bed bed-base is broken. The bed spring sticking out. A simple mattress protector would have made a difference The handle for the window at the hall broken. If it falls can cause serious injuries.
• Lavinia (6/5): - We've stayed several times before and had a good time. We always like the location, the view, the convenient stores and restos downstairs (as well as GBB -worth exploring!). The staff was helpful and tried hard to nitigate some of the issues I'm describing below. Well, this time we didn't had a great experience. A few of the issues: - we were at the 41st floor and the elevators couldn't handle the load and had no AC working either, on one of the days it took us over 1h to go downstairs (no exaggeration) with a sweaty and very very upset baby... - we booked 2 apartments (we were traveling with extended family) which turned out to be on 2 different floors with no way of getting from one floor to another (the access card only allows you access to your own floor) - 1 access card per apartment even if the apartment had 3 rooms and 5 people staying - 3 of the "rooms" in these apartments were not actual rooms, but plastic partitions, no real sound insulation or privacy - very uncomfortable beds in these additional "rooms", too - it wasn't very clean - stained sheets, dark hair everywhere on the floor (we're blonde/red) Overall, a very disappointing experience. We won't return....
• Tengku Ikhwanuddin Bin (10/5): Good - Swimming pool Room Parking free Toilet Kitchen
• Sonia (1/5): - Nothing When contacted for checkin they didn't have a 2bhk to offer and instead offered a 1bhk. Avoid
• Solida (10/5): Just booked - It’s was amazing stay 4 nights, we are stay in high floor. The city view was amazing and swimming pool very big , definitely we will come back also recommend people come. Nothing
• Gokulan (3/5): -
• Mahendra (8/5): Very pleasant stay - Clean property. Water filter, rise cooker and some kitchen cutlery is desirable.
• How Yen (9/5): -
• Malin (6/5): Bra läge, fin utsikt men standarden på lägenheten var sådär. - Smidig incheckning, fin pool och stor lägenhet med 2 sovrum. Ac fungera bra. Smutsiga sängkläder och handdukar. Badrummet var väldigt smutsigt, läckande toalett.
• Rabiatul (7/5): - Okay Nothing
• Ikram (8/5): -
• Seng Hwee (1/5): will not stay at this place again. - They didn't volunteer important information to 1st time guest not to drive into basement carpark. was not able to gain access to Lobby for key collection. Carpark very poorly direction labelled. coffee table was found with broken leg hastiy patchup by scotch tape. Booked for a 2 bedroom unit. Received a 1 bedroom with a bunk bed in sitting room + 1 master room. TV in room not working. good overall guest attendee was responsive on queries only via whatapps. They didn't volunteer important information to 1st time guest not to drive into basement carpark. was not able to gain access to Lobby for key collection. Carpark very poorly direction labelled. coffee table was found with broken leg hastiy patchup by scotch tape. Booked for a 2 bedroom unit. Received a 1 bedroom with a bunk bed in sitting room + 1 master room. TV in room not working. good overall guest attendee was responsive on queries only via whatapps.
• Jonny (10/5): -
• Wicaksono (10/5): Exceed my expectation - Everything, actually, I might be back to this in the future not much I think, probably provide the microwave-friendly plates please. Thank you
• Limin (10/5): Excellent stay! It’s our experience booking an apartment and we absolutely love it ☺️ the apartment was so clean, everyt -
• Hassen (8/5): -
• madhavan (10/5): Very convenient stay, with wonderful views. Clean,neat and good - Convenient stores at ground floor, helpful guards and very cheerful . Understandable apartment owner 43A, thank you. Nothing, everything 👍😊 good.
• Jessy (1/5): - Everything was very dirty, they didn’t clean the room before we arrived at the room
• nur iffah (7/5): Yg datang nak tempat tnggal ada view cantik n harga yg sngt berbaloi boleh booking sini - Kemudahan kemana sahaja sangt mudah ,view yang sngt lawa nampak menara 118 yg sngt jelas Bagi saya tiada
• Aghila (1/5): - Not that much clean!!!! Clean 2/10
• illiani (10/5): -
• Shakirah (7/5): Overall quite nice and affordable price. Definitely will repeat staying here - Its located at center of the city, near Lalaport, times square, Pasar seni and bukit bintang. Near the monorel station but have to walk for a bit. Magnificent view of PNB 118 Merdeka tower during sunrise and sunset Given only one access card, so it is hard if you had group members that need access at different time.
• lisa (10/5): Great place to stay! - The apartment was spacious was so nice having a lounge and own rooms. bathroom great size. Felt very secure and safe. Host was easy to contact and replied everytime asked a question etc. I loved the area especially the cafe, restaurants and little marts right next door! apartment accommodation was clean and tidy. we would definitely be back again! Pool is amazing and garden rooftop beautiful with the best views!
• Muhammad Saufi (10/5): Worth a repeat. - It was great, pleasant & hygienic. Your guide was clear to me, will repeat for sure. Thanks for the hospitality. Better to have one more lavatory than just one.
• RIMSHAN (10/5): -
• Adel (7/5): -
• AMINATUL AZRIDA (10/5): -
• Black (10/5): -
• Black (10/5): -
• Zaman (9/5): Very pleasent - Location and comfort ,price worthy
• Khalfan Abdallah (10/5): -
• Victoria (3/5): - Good location This apartment is advertised alongside 2 others - you see nice photos but in reality it's not what you get - we got the worst. The living space has no window, the second bedroom is a mattress on the floor. It was impossible to relax here. Would not stay again.
• Yoong (8/5): -
• Nazariah (8/5): - Place is clean n complete w necessity. Staff is warm when attending calls. Easy check in/out. Place near to amenities. Recommended stay.
• Theebthy (10/5): Perfect location and so spacious - the location was perfect! Jalan alor was just a short walk away. There was also a few delicious restaurants right by the entrance of the apartment. Would defintely book here again!
• Yvonne (9/5): Tolle Lage! - Die Kommunikation mit dem Vermieter war super und wir bekamen immer eine schnelle Antwort! Der Check in verlief völlig unkompliziert 👍 Die Lage ist super. Wir waren im 33. OG und es war tatsächlich ruhig nachts. Im Vergleich zu anderen Apartments gab es kein Warten an den Fahrstühlen. Der Pool ist schön groß! Das Badezimmer roch leider.
• Alba (6/5): -
• Chung Hee (8/5): Great price for a great stay. - High floor, good view. Near prominent landmarks such as Merdeka 118. There are eateries and a supermarket conveniently located downstairs. Overall a very good place to stay. Train station is a little far away. There seems to be an abandoned construction project right next to the place, making it a little unpleasant to look at.
• LORENZO (9/5): - Big apartment. Location perfect with a fantastic view. Everything was good
• Ekaitz (9/5): Muy buena opción - Habitación con cocina y salón, amplio y limpio. La piscina está genial con vistas al Merdeka. Justo debajo hay varios restaurantes, tiendas y cafeterías. Y cerca un par de centros comerciales.
• Tchiotemarine (10/5): Logement parfait - Appartement bien grand et propre, literie confortable, hote réactif et arrangeant . Le logement était parfait ! Je ne le compte pas dans la note car ce n'est pas de la faute de l'hôte mais qui est bon à savoir, les bulles du jacuzzi ne fonctionne pas donc il n'y a qu'une 2 ieme piscine sur le toit du bâtiment nord et non un jaccuzi. Iil n'y a que 8 chaises longues au niveau de la piscine principale pour l'ensemble des usagers des 2 bâtiments. Et ils sont dans des états pas terrible.
• Maria (8/5): - L’allotjament es troba dins d’un complex anomenat The Robertson Residence. Dins de Booking hi ha altres opcions d’apartaments que també es lloguen. En concret amb aquest arrendatari tot a anat molt bé, les claus les agafes tu mateix al arribar en una bústia. Hi ha molta seguretat. El pis es troba a la planta 43 i hi ha molt bones vistes de la ciutat Hi ha humitats al lavabo, l’aire condicionat regalima aigua i fa una mica de soroll (res greu)
• marie (7/5): -
• NOR IZZATI BINTI JAINI (10/5): - Everything is fine. Homestay is near to places of interest, mall, and easy access to restaurant. Checkin process is also fast. Bed is comfortable, and basic amenities are provided. Overall, I enjoy the stay.
• NASRIN (9/5): -
• Edmund (8/5): -
• Olivier (10/5): Séjour parfait à bukit Bintang, appartement propre et bien fourni - L’appartement est spacieux et très propre . La vue sur la ville avec la tour Merdeka est magnifique, la piscine est immense . L’arrivée de façon autonome se fait très facilement et le monsieur qui gère l’appartement est très efficace et charmant . Super rapport qualité prix pour cet appartement proche de tout . Petit point à prendre en compte :l’attente aux ascenseurs est très rapide contrairement à d’autres immeubles dans Kuala Lumpur Rien
• Andrew (10/5): Great views of KL - Great hotel and fabulous pool. Awesome view of KL skyline. Check in staff brilliant. Nothing I can think of!
• Andrei (9/5): -
• Perspicillata (8/5): - Ubicación muy buena. Puedes llegar a casi todos los sitios caminando. Piscina grande. Las camas son cómodas. Ducha amplia y cocina con nevera grande.
• alessia (10/5): -
• Barbara (8/5): - Het uitzicht vanaf de hoge verdiepingen is geweldig! De locatie is op loopafstand van zowel Chinatown als Bukit Bintang.
• B (10/5): -
• Sonia (10/5): Thank you Mr. Khayer for everything ❤️🔥 - Mr. Khayer is the best host ever, he makes our stay very comfy, we would love to come back next year because of him! The location is very nice, my baby girl enjoys the swimming pool every morning, followed by a walk to GMBB. I feel like it’s our home away home. Highly recommend to families with little ones.
• Maybe2cannes (8/5): - La reactivité du personnel La piscine de la résidence juste immense Pour le prix de la chambre j'ai trouvé que la chambre n'était pas nickel. Hormis le ménage le reste était parfait Personnel dans l'hôtel aimable.
• Alexandra (10/5): Great place - perfect for a stay to explore KL! - Great apartment and amenities for a family. Great location too with good places to eat/buy coffee nearby. It was all fab
• 家琪 (9/5): - 空間更大，適合3-4人住宿。地點很方便，附近有許多餐廳。 吹風機較簡易且老舊，內部卡了許多頭髮。洗衣機也累積較多洗衣粉污垢。
• Easen (5/5): -
• Miles (5/5): Feedback - Location was good and the apartment clean There were insufficient cups and glasses which we received only 1 more of each on our last day. The safe and cooker weren't working and only 1 lift pass was completely impractical as everyone had to go and come back in together. No information pack or instructions
• Sophia (8/5): Goed hotel op een geweldige locatie! - Prima kamer op een geweldige locatie! Contact met de host via WhatsApp was goed te doen. Ze proberen aan je verzoeken te voldoen, heel aardig! Bedden zijn vrij hard, verder niets te klagen.
• Ton (5/5): - Douche Niet voor 4 personen geschikt (dun matras op de grond voor vierde persoon
• Zhi Ying (9/5): - 住宿干净，风景美
• Emily (9/5): Great Location - The location was fabulous! Easy walking to all the good food and pub street. The pool in the facility was great too with good views The beds was hard and the unit was a little outdated.

Photos