the Figo

Location: Hollywood Centre,77-91 Queen's Road West, Sheung Wan, Hong Kong, hk

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Ironing service
• Non-smoking throughout
• Shared lounge/TV area
• Concierge service
• Wheelchair accessible
• Lower bathroom sink
• Emergency cord in bathroom
• Staff adhere to local safety protocols
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Smoke alarms
• Shared stationery like menus, pens are removed
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Security alarm
• Key card access
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Fitness facilities (surcharge)
• Internet access
• Reception hall
• Japanese garden
• Bulk dispenser for toiletries

Rooms Available

• Queen Studio

  Room is fitted with a mini-bar, a personal safe and a flat-screen TV.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap

• Twin Studio

  Room is fitted with a mini-bar, a personal safe and a flat-screen TV.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap

• Magnolia Suite

  This suite features a separate living room and a bedroom with a queen-sized bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • DVD player
  • Toilet
  • Private bathroom
  • Slippers
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap

• Premium Suite

  Suite is fitted with a mini-bar, a personal safe and a flat-screen TV. Features a separate living room.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • DVD player
  • Toilet
  • Private bathroom
  • Slippers
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap

Guest Reviews

• Michelle (10/5): My second stay was wonderful! - Clean, good size for one or two people, modern amenities, good location.
• Jan-Martien (8/5): Fijn hotel op een super plek in de stad - Fijne plek in de stad Geen
• Rachel (9/5): So Good! So convienent! Extremely comfortable! - Súper convenient location. Went there for my hens with 16 girls so k can say it’s perfect for younger folk, free happy hour everyday, staff were very helpful and accommodating. Rooms were really comfortable and clean. Would 100% stay again and recommend
• Hannah (9/5): -
• Paul Victor (10/5): Friendly staff, great location and clean and relatively modern hotel. - Great location and really nice hotel. Nothing.
• Finn (5/5): Disappointed by lack of maintenance. Felt like a tired hotel past its best days. - Hotel provided a happy hour each day, providing some drinks and snacks which was appreciated. Location was central as expected. Photos did look like the place. Room was very tired and needed some refreshing. Being honest it felt dirty, even if it was not. Some mould in the bathroom etc, could have easily been dealt with, if some basic maintenance was done. Aircon was old and had quite a damp smell.
• Yu Jing (3/5): Good Location, small room - it was convenient to nearby MTR as described in the right neighbourhood with plenty of cafes and restaurants around There were a few factors that did not meet the expectations when compared with other hotels around the corner of the same price band: 1. Security: Hotel is located within a mix of offices at varied levels, you can enter any room levels without any hotel card 2. This is more of a "Service apartment", so the services are very lean, no in-room dining or any sort and at the main pantry, you'll have to wash your own cups if you have a beverage 3. Main factor that fell short was that I was given a room much, much smaller than in photos, I expected a medium sized room that had a reasonable amount of walkway that could be used for luggage storage, however upon entering my room I realized that it is a lot smaller and in no way possible to accommodate any luggage space opening at all, not even at the side of the bed between the walls or any corner. You might have to place it by the doorway but that also means you will not be able to access the door 4. Short Ceiling - because it's a office building, there is no waterproof on the foundational level and thus they have to build a platform for the toilets, this resulted to a reduced ceiling height and standing at 1.7 metres, this means that the rain shower is directly above my head, I would not be able to use that and with an extremely tight space, i have to tilt my body to shower at an angle.
• Jeff (8/5): - Friendly staff. Clean room. Good value for the location.
• ドゥ (9/5): -
• Thomas (8/5): - Prima hotel op loopafstand van de metro. Happy hour met drankjes op het buitenterras
• Sam (8/5): -
• Carl (10/5): Great value, great location and helpful staff. - The location of The Figo is excellent. I walked everywhere. HK is a very safe place, I was told, and I certainly never felt unsafe or uncomfortable as I wandered around town. The staff -- Venezia, in particular -- was so very helpful. I got a lot of local travel advice and even some local history from her! I really appreciate the extra time she spent with me making sure I had all the information I needed. This is rare but I have nothing to criticize. Next time I am in HK, I will stay here again.
• Andreas (7/5): Es war sehr angenehm. - Die Ausstattung war sehr gut.
• Alexandra (6/5): Fine stay for a business trip. - It was reasonably priced and decent (but very small) room - and I had a suite! Location is not bad. Entrance to the hotel is through an office building entrance. Design felt a bit like an upgraded hostel.
• Silvia Gina (1/5): -
• Gnostothea (8/5): -
• Alastair (6/5): - Location, helpful staff, clean hotel The room was super humid and felt like there was no oxygen at times. They provide humidifier in the room but still it was not very pleasant. We also could not open the windows probably due to safety since we were on 19th floor. I guess it is common for Hong Kong to have humid rooms with no options to open the windows but still it was an uncomfortable experience
• Melanie (7/5): -
• Catherine (2/5): - L’emplacement Air conditionné désuet, fenêtre bloquée, personnel moyen, lobby moyen
• Gavin (10/5): Really enjoyed the Figo and would stay there again. - Location and facilites are great. The staff were very friendly and efficient. The common area was a real plus and made up for the slightly small room. Room was a bit small but I guess it’s HK.
• Damon (9/5): -
• 瑞宏 (10/5): -
• David (9/5): -
• Ivo1976 (8/5): Nice hotel in business district, friendly staff - Nice hotel with friendly staff located on Hong Kong island near business district. Clean, also with a nice terrace and free drinks and happy hour. Our room also had a little kitchenette. Rooms are a bit small, although they have everything you need and space is used very efficiently.
• Colette (7/5): Great location. Lovely staff. Loved the terrace. - Staff Difficult to understand bed configuration when booking for 3
• Takara (9/5): -
• CHOI (8/5): 직원들이 친절해서 기분 좋은 숙소 - A11 공항버스를 타고 도달하기도 쉽고, 셩완 지역의 관광 명소에 방문하기도 쉬운 장소에 위치해 있습니다. 주변에 맛집도 많고 마트도 많습니다. 직원들이 매우 친절합니다. 수압이 좋아서 씻을 때 매우 기분이 좋았습니다. 숙소마다 작은 책상이 비치되어 있어서 드라이를 하거나 메로를 하기에 편했습니다. 2층, 도로에 접해 있는 숙소를 배정받았는데 밤늦게까지 차량 소음이 있어서 수면에 영향이 조금 있었습니다. 귀마개를 준비하면 좋을 듯 합니다.
• Jeannine (6/5): Kleines Zimmer an hervorragender Lage - Die Lage vom Hotel ist hervorragend. Es gibt einen Wasserspender und bei der Reception die Möglichkeit für Snacks und Softgetränke. Unser Zimmer hat nicht so ausgesehen wie auf den Fotos. War ein super kleines und tiefes Zimmer. Der Schrank war defekt und darum ist das Licht nicht automatisch ausgegangen im Schrank. Wir waren den ganzen Tag über unterweges und konnten es leider nicht melden, und am Tag 3 war dann die Schranktür geflickt. Das Zimmer das wir hatten im 19 Stock war oke für so ein paar Nächte aber nichts in dem man sich länger aufhalten möchte. Die Rezeption war auch eher kurzangebunden, auf meine Frage nach einem Adapter wurde mir einfach verneint, nicht wirklich eine hilfsbereite Antwort. Ich würde sagen, das Hotel hat seinen Zweck erfüllt, aber mehr war es nicht.
• 陳 (10/5): - 洗澡水量很大很舒服，整體房間環境配色都很明亮清晰。旅館人員服務良好體貼。下午時段有無限供應的酒水。 冷氣運轉聲偏大聲了一點，但不至於影響睡覺
• Robert (9/5): Pleasantly surprised by large room (free upgrade) and happy hour - Great room, good shower and happy hour Nothing
• Helen (9/5): Will come back - Well situated, clean. Very friendly staff. Noisy at night sometimes, but that is mainly uncouth customers. Air conditioner is a big noisy too.
• 玟佑 (9/5): 房間雖小，但設備算齊全，乾淨無異味，若窗簾破損處可以維修，會更好 - 氣氛溫馨 窗簾破損沒有維修，感覺有點不雅觀
• Mo (8/5): Small room but provides all amenities - Good location. Loved the lounge with free drinks and games Pretty small space. No room to put suitcases
• ELSA (6/5): bien placé mais chambre trop petite et pas super propre - l'emplacement etait parfait il meritrait un petit coup de neuf dans les chambres
• Ilya (1/5): Total chaos and zero common sense. - Location is good. Not far from restaurants and bars. East to get there. Staff girls are nice and willing to help Total chaos and zero common sense. I had an absolutely infuriating experience at The Figo. It is beyond belief that management decided to perform elevator repairs during peak check-out time. The elevator is tiny and can only accommodate 4 people at once. With one elevator out of service, we were left waiting for over 20 minutes at the 19th floor with all of our luggage. It was a complete bottleneck. You simply cannot get anywhere in this building when they decide to shut down the only means of transport during the busiest hour of the day. Extremely poor management and a total lack of respect for guests' time. Save yourself the headache and never stay here.
• Raul (8/5): Great stay at reasonable price - I liked the figo. It was a last min booking for me and I needed to be near my friends place. The staff was very friendly and accommodating. Originally i was given a 3rd floor room but before I went up I requested a higher level and was given the 18th floor no problem. The room itself was very clean. I just wish the bed was a little more comfortable and they offered a flat sheet. I had difficulty sleeping but it might also have attribute to being jet lagged.
• Peter (8/5): -
• David (6/5): -
• Suhyoon (10/5): -
• Sarah-lou (9/5): As expected : very good - The bed, the Space, the location The clean lady that knocks too early (10am)
• Maria (9/5): Great location and the amenities were awesome! Rooms were great too. - We wish there was a divider for the shower and the shower head was too low. Otherwise, it was very spacious!
• Rebekkah (10/5): Fantastic hotel all round - Fantastic room which we got a free upgrade for upon arrival. Great.space bedroom and separate living area which was unexpected. Great access to public transport, shops and restaurants. Super friendly staff. So many freebies in the communal areas also. Nothing, wouldn't change a thing!
• Stephanie (8/5): Fijn verblijf in modern hotel in leuke wijk op Hong Kong Island - Hotel ligt in leuke wijk op Hong Kong Island en redelijk dichtbij een metrostation. Geen ontbijt beschikbaar, maar in de buurt mogelijkheden om te ontbijten / dineren. niets
• Artem (10/5): -
• 宛婷 (9/5): - 服務人員態度超好，樂於提供幫助。使用中文英文都ok~，地點優異、性價比高，交誼公共空間布置舒適，咖啡飲品可無限續杯。除了一開始入口處在尋找的時候稍不明顯容易錯過外，其他一切都很滿意。
• Kok (8/5): -
• WeiJie (10/5): - 1. 飯店氛圍舒服，裝潢就跟照片上的一樣完全沒有照騙😊 2. 位於熱鬧的上環，附近也有便利商店，雖然離地鐵站需大約走十分鐘路程，不過能夠漫步在矗立的大樓間，穿梭欣賞香港的風情也是頗有韻味！ 無
• Maya (8/5): - Location and overall vibe was up to expectation. It was a bit overpriced and having more drinks and food options wouldve helped to hang around.
• Julie (9/5): Très agréable nuit dans un logement spacieux, chaleureux et moderne - La déco moderne et sobre L’emplacement La chambre surclassée 🤩
• Tiffani (7/5): - I felt like the rooms were outdated and it wasn’t very clean:
• Irene (7/5): -
• Elsbeth (10/5): -
• 思吟 (10/5): -
• Kankamol (9/5): Boutique hotel surrounded with independent gems of Sheung Wan - It's little cozy boutique hotel located in lovely neighborhood of Sheung Wan where you can enjoy most of independent shop and cafe. If you do not like clouded places and mass product. I think here is the place you will love. If you come with elder and plan to travel around with MTR, this hotel is not quite near MTR, and if you plan to walk around Sheung Wan is kind of up and down the hill, so please aware of this issue.
• Hayley (9/5): -
• 彥丞 (9/5): -
• Jonathan (8/5): -
• Macy (6/5): Pleasant enough stay - Close to the MTR and lots of restaurant options. Walking distance to the 2 major malls in the area. Tons of small shops and galleries within walking distance The bathroom. The ceiling felt like it was going to come down every time I opened the bathroom door. I stayed in a Studio but the sleeping area was difficult to maneuver around bc of the area size
• David (8/5): - Clean. Small as expected but modern. Free coffee and soft drinks plus beer. Located perfectly for transit. 91 bus from Star ferry stops right across the road.
• Baptiste (9/5): Pleasant stay with excellent and attentive staff - Location, amenities , design , staff, relax work and balcony area with free snacks and drinks
• Paula (10/5): -
• Annie (10/5): Central spot to stay while visiting HK! Would def stay again! - Easy to find; clean and spacious; happy hour daily!
• Stephanie (8/5): Fijn hotel in leuke wijk op Hong Kong island - Fijn hotel in een leuke wijk op hong kong island. Met genoeg restaurants en bezienswaardigheden in de omgeving Niets
• Henry (10/5): Fantastic stay in the heart of HK. - This is our second time visiting The Figo this year and we will be back next time we’re in HK. Excellent location, cosy, clean rooms, lovely reception space with a self-service bar for coffee & drinks, and a terrace. They upgraded our room to a suite as we were celebrating a special occasion, which we really appreciated. Cannot fault it.
• Amanda (9/5): Great staff helped find my glasses I left behind in my room! - Clean rooms and friendly staff. Free drinks was a bonus! Noisy during the day and busy area
• Marcel (9/5): Great stay, added value to my first HK trip - Quality, design, style, location, atmosphere, cleanness, value for money.
• Jerine-T (5/5): Wir würden nicht wieder kommen - Lage war gut. Gratis Getränke ist ein Plus und Terrasse schön. Personal sehr nett und hilfsbereit. Wir sind abends angekommen und haben ein Zimmer im 19. Stock bekommen. Dies war so klein, dass unsere Koffer nicht Mal stehend Platz hatten. Bei Ankunft stand bereits ein Luftentfeuchter im Zimmer der noch fast 70% anzeigte. Es roch modrig und war feucht. Im Bad und an der Decke waren Schimmel, unter dem Bett lagen verpackte Kondome und benutze Ohrstäbchen der Vorgänger. Wir gingen an die Rezeption aber man konnte uns erst am nächsten Tag zur regulären Check in Zeit ein neues Zimmer geben. Also schliefen wir mehr oder weniger in diesem Zimmer, checkten morgens um sieben aus und bekamen dann am Nachmittag ein neues Zimmer im 2. Stock. Dieses war nicht feucht, deutlich größer, obwohl selbe Kategorie, und sauber. Daher ist unsere Bewertung eine Mischung aus beiden Erlebnissen.
• Guillaume (7/5): Small and design rooms - Location is good in Sheung Wan A bit small, but can't except more in HK
• Jennifer (8/5): Great location - Great stay, good location and lovely staff. Bed comfortable, and shower great!
• Jennifer (9/5): Good Value and Location - Great room for a solo traveller, good shower with nice products and the bed was comfortable. Great location, as I enjoyed walking around the neighbourhood
• Jérémy (4/5): - Staff was very nice - room clean The shower in bathroom was very bad with leaking water everywhere on the floor. Need to fix it
• Ruth (8/5): Good clean friendly - Lovely staff and good facilities extra bonus was the happy hour Although we had a suit it was still very small and would have struggled to fit into a bedroom only
• 芸蓁 (9/5): -
• Yi ZHEN (10/5): -
• Jinti (8/5): -
• Pamela (9/5): -
• Andrea (8/5): Good value for money for location and helpful friendly staff. - Great service. Clean. Great location. Beds are a bit small and very firm
• Gaétan (10/5): -
• Arno (9/5): -
• Rory (10/5): Great stay, great location - would return - Great location that is very walkable to the nearby MRT stations and local restaurants and attractions. Staff were super friendly and accommodating - the happy hour was also very nice, with a small outside terrace to enjoy drinks/snacks. Nothing. The lifts can be a little slow, but nothing out of the ordinary.
• Edith (10/5): -
• Bego (9/5): -
• Raylyn Lee (7/5): -
• 繼原 (10/5): -
• Adrian (8/5): -
• chang (8/5): -
• Lukas (9/5): -
• Michelle (9/5): - Good value in a quiet neighborhood. Friendly staff and clean room.
• James (8/5): Enjoyed it, would stay again - Clean room, liked that there was a separate living room. Simple but good value for money, ideal location and comfortable Bathroom is small, one of the lifts was broken at the time which was a bit annoying but not the hotel’s fault, otherwise all fine
• Karen (9/5): -
• Alexandra (7/5): Günstiges Hotel an guter Lage - Die Lage von dem Hotel ist sehr gut und das Personal sehr nett. Der Aufenthaltsraum ist ok, aber jetzt nicht gedacht um den ganze Tag dort zu arbeiten. Ich fand es etwas schmuddelig und etwas draussen im Hof surrte de ganze Nacht. Ich hatte mühe mit schlafen trotz Oropax. Die Dusche, Bad ist sehr klein und etwas in die Jahre gekommen.
• An Shii (8/5): - Location - no more than 10min walk to Central. It’s nested amongst residential areas. Room is actually quite comfortable Need some renovating/refurbishing. Example peeling ceiling. The air cond is very very loud but treat it as white noise and you should be fine.
• WeiShun (8/5): - 房間設計風格、客服人員友善 電梯難等、地板整潔度
• 俐妘 (9/5): 整體環境優雅 - 整體感覺房間設備皆齊全 低樓層會聽到馬路車聲
• Lore (8/5): -
• Eden Abraham (10/5): -
• Rebecca (9/5): -
• Murray (8/5): -
• 별경 (9/5): 가성비 좋은 홍콩 숙소 - 라운지에서 맥주나 탄산수를 공짜로 마실 수 있는 점이 좋았고, 홍콩의 물가를 생각하면 가격 대비 꽤 넓은 숙소였다는 생각이 듭니다. 그리고 나름 주변에 골동품 가게나 먹을 만한 가게들이 있었어요. 오르막을 올라가야 하긴 하지만 유명한 음식점도 10분 정도 걸어서 다닐 수 있었습니다. 4일 묵었는데 매일 룸 클리닝을 해주는 것도 좋았어요. 가까운 거리에 웰컴 마트와 매닝스 둘 다 있습니다. 공항에서 가는 길이 좀 어렵습니다. 공항 버스를 타고 오면 한 번에 오지만 ael을 이용할 거라면 센트럴에서 어떤 버스를 타는지 잘 보고 오는 게 중요합니다. 저는 홍콩역까지는 그냥 우버 타고 다녔습니다. 붐비는 시간대에 부르면 차이가 커서 40-70홍콩 달러 내외가 나왔던 것 같네요.(호텔>홍콩역) 저처럼 ael 왕복 티켓을 끊어놓은 게 아니라면 그냥 공항 버스 타고 오시는 게 나을 수도 있습니다. 그 외에도 좀 번화가로 나가려면 10분 이상은 걸어야 합니다. 날씨를 많이 탈 수밖에 없는 숙소 위치고, 제가 갔을 때는 엘리베이터 두 개 중 하나가 고장나 있어서 최고층을 사용했는데 엘리베이터 앞에서 너무 많은 시간을 보낼 수밖에 없었습니다.
• Cornelis Li (10/5): -

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