Santa Croce Loft

Location: 21 Via delle Casine, Florence, it

Star Rating: 6.5 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Non-smoking rooms
• Express check-in/check-out
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Cashless payment available
• Contactless check-in/check-out
• Invoice provided
• Property cleaned by professional cleaning companies
• Key access
• Express check-in
• Free wired internet
• Internet access
• Covered parking
• Garage

Rooms Available

• One-Bedroom Apartment

  This spacious apartment consists of a kitchen, a seating area, 1 separate bedroom and 1 bathroom with a shower and a bidet. The apartment's kitchen, which features a stovetop and a refrigerator, is available for cooking and storing food. The apartment provides a coffee machine, a dining area, a wardrobe, a sofa and a flat-screen TV. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Wardrobe or closet
  • Stovetop
  • Bidet
  • Coffee machine
  • Dining table
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Key access

Guest Reviews

• DIMITRIOS (5/5): - Ενώ με την πρώτη ματιά το διαμέρισμα φαίνεται όμορφο, οι παροχές του δεν ήταν αυτές που έπρεπε ! Πριζες παλιές που δεν λειτουργούν , πιστολάκι μπάνιου χαλασμένο, σίδερο για τα ρούχα επίσης χαλασμένο , θέρμανση δεν έχει αν ζεσταίνεσαι βάζεις ανεμιστήρα και κρεβάτια που ξεκολλάνε μεταξύ τους όλη ώρα ! Η τοποθεσία καλή αλλά μόνο αυτό !
• Lukas (4/5): - Der Standort war sehr gut und die Betten waren bequem. Der Gestank nach Schimmel und Kanalisation
• Scoponi (10/5): Ci ritornerei altre 100 volte, posizione ottima e perfetto per spostarsi facilmente a piedi nella città! - Tutto. È tutto perfetto! Nulla
• Olivier (1/5): Une arnaque à touristes, juste une cave pour se faire de l’argent. - Appartement à fuir. Dès l’entrée une odeur d’urine et de vielle cave. De l’humidité sur les murs. Un frigo cassé depuis 2024….. Un manque d’ustensiles de cuisines connu depuis 2023 ….. La douches fuie, la vitre est cassée et un simple rideau a été mis en place, la moitié des prises électriques ne fonctionne pas. Des poêles vraiment sales. Le plafond de la cuisine, c’est simplement une grilles avec le lit au dessus. 4 vieilles chaises, dont deux cassées. Ne surtout pas se fier aux photos…. Une réclamation va être faite chez Booking.
• Marco (1/5): - Nulla. State lontani da questo posto. Esperienza negativa
• Laura (5/5): Ottima posizione, pulizia no - Posizione ottima, vicinissima alla basilica di Santa Croce, duomo e principali attrazioni raggiungibili ad un quarto d'ora. Supermercato a pochi passi dall'appartamento Arredamento moderno Pulizia generale non sufficiente, pentole sporche, da migliorare. Sarebbe il caso di segnalare che il piano superiore ha solo uno scorrimano senza vetro, pericoloso per i bambini
• Celine (8/5): Une belle semaine. - Logement agréable et proche du centre. Douche à revoir, porte de la cabine à changer et pomme de douche qui fuit.
• JANI (5/5): -
• Davit (1/5): the worst thing you can find on booking.com, shameful - Location is good. shameful to booking.com for such biohazard offer! unbearable rotten air dirty everywhere broken door, toaster no conditioner and mosquito nets no elementary air ventilation no safety second floor and stairs
• Juan Carlos (3/5): -
• Sudip (8/5): Very good - When we stayed here weather was so hot but had one fan There is no vantilation in toilet and no enough toilet paper
• Lukáš (9/5): Our stay at this loft was really enjoyable – the space was beautiful, airy, and tastefully designed. -
• Michael (7/5): Nice place with good privacy - Good privacy , decent facilities No washer/dryer, little bit of a walk to main attractions but the good trade off is no foot traffic and quiet at property, shower pressure good but bottom of door seal leaked all over floor, that definitely needs to be fixed
• Jade (8/5): Great location - Great location, and good size for a group of 4 No too many amenities like like dishwater etc, and not too much air flow. Very musty smell.
• Kornpat (10/5): lovely - spacious - professional service - It’s a spacious duplex, perfect for 4 people (you’ll need to be quite close since there’s only one bedroom with two beds placed together). The bidet spray is a great touch for Asians – truly excellent. The Wi-Fi is decent, the bathroom is spacious, and there’s a supermarket nearby. The host responds quickly and is very professional. Everything was wonderful until we accidentally locked ourselves out on the balcony… Luckily, one of us had a phone and was able to call the host. The staff came to the rescue quickly. So, a heads-up for future guests: be careful not to get locked out!
• Manju (7/5): Good -
• Nikoleta (10/5): Exceptional -
• Nikolina (7/5): Good - Spacious apartment in great location ( centre of Firenze. ) Host was very friendly (we get lost and were late). He gave us great recommendations for restaurants, pubs and coctails. Bed was very comfortable. We found lot of bathroom towels and basic bathroom necessities (little shampoos, soaps, hairdryer) in accommodation.. Also, iron (clothes) is available. Kitchen is not very well equipped (we are used to find more kitchen towels and maybe some coffee, tea, sugar... in accommodation). We ran out of toilet paper.
• Sara (6/5): Pleasant - The house was just like the photos, very spacious When we arrived the house was cold
• Darren (7/5): Good - The location is great. The apartment was spacious. Bathroom door did not slide well. Exhaust fan did not operate in bathroom. Kettle required an adaptor to work.
• Razanr (10/5): Exceptional -
• Kathy (9/5): Superb - Great location for all the attractions in Florence.
• Anthony (5/5): Overall, 5/10 only because of the convenience of the area. Not safe for children. Whole place needs to be cleaned. - Good area and convenient 10-15 min walk to city. Was spacious with two big beds and kitchen. Toilet was fully functional and shower had hot water but only 2 toilet rolls for 4 people? Provided 2 fans which worked well but one of them had no cover which was unsafe for children. Street is quiet at night but may be busy during the day with vehicles. The property had stairs and a loft bed which had no glass on the railing which was very unsafe for children and had to keep an eye out on my daughter the whole stay. The blankets on the beds had no comforter only the thin sheets. Beds were not clean and cot requested resulted in bites all over my daughter and I. Kitchen equipment was pretty dirty and needs to be deep washed. The property and furniture also smells dusty. No microwave.
• Jane (6/5): We have enjoyed Florence it is a beautiful city and even though there were some issues at the flat we were OK. - The vicinity to the town was good. The staff were helpful and polite. The bed was comfortable It is nice to be in a self contained flat. It felt unsafe going up and down the stairs to the bedroom and the bed is very low. We also realised a window was open which had then knocked a screen slightly and then saw that people sitting on there patio could actually see into the bedroom area. This is not appropriate. The sofa felt unclean to sit on. The floors were generally sticky and felt unclean The kitchen area was all a bit tired. There was no place to put washed crockery items and the cleaning equipment old . There is no air conditioning in the flat and it was hot. The bidet shower leaked slightly as the toilet door stuck when closed.
• Jorge (3/5): Bad Service /Bad comunication - They only left one toilet paper for 3 people 2 nights 3 days ?, no air conditioner , the concierge was really rude since the beginning before arriving, the toilet sometimes released a bad smell of the pipes , also the concierge told us we could stay one more day but then arrived and told us we couldnt.
• Ratnayakage (1/5): we had a very bad experience with this apartment. - nothing this is a very dirty apartments and I have a lot of problem in the apartments , very dangerous stay with the child , they have a fan It was very dangerous without covered. first day you want to cook we can’t because lighter was doesn’t work, nothing
• Raghda (6/5): Overall good - 1)It was a good looking loft , the pictures on booking was exact as the apartment 2) Everything was working very good in the apartment 3) Location was around 10 to 12 min by walking which was good -What we didn't like about the apartment is that it doesn't have AC and only contains two fans one of them was a little broken which was unacceptable in such hot weather in Florence ( 40 Celsius ) - The toilet door makes noisy sound whenever we close or open it. - There's a window beside the two king size beds which can anyone see us while sleeping from the above balcony.
• Harry (1/5): Disgusting and disappointed - There was soap provided for showers, tv for Netflix There was really nothing pleasing about this stay. Highly recommend you stay away! - Mould in the kitchen cupboards - Leak under the sink - Dust throughout the place - Floor extremely dirty / sticky - Extreme odour of dampness / mould - Coffee, mould and unknown stains on furniture - Mould on the headrest of the bed - Unresponsive and unfair owner On the first day of our stay we felt the property was unfit for people to stay so kindly requested the owner assist in refunding us for the additional 2 nights we wished not to stay for. Wanting to have a quick resolution I advised I wished to not involve booking.com. After hours of no response I had no other option to contact booking.com. After a night of horrible sleep in the worst smell I have ever stayed in we left for the day for an activity, during this time the owner must have been in contact with booking.com and cancelled our stay advising we never stayed!! At this point we still had not heard from the host and decided to book new accomodation right then. After we arrived we grabbed our stuff and left, leaving that room was the best decision we made. I’m not someone who usually leaves reviews but please DO NOT STAY HERE! It has taken me constantly messaging booking.com to allow me to review this property to try and avoid similar situations happening to people as it truely tarnished our holiday.
• Andrey (8/5): Very good -
• Ada (10/5): Really nice and cozy stay - It was pretty and big
• Flavia (8/5): Very good -
• Agon (8/5): Very good - The location was great, the place was well furnished, quite modern and very beautiful The floor was a little bit sticky and the pillows on the second bed were not very good
• Jacquelyn (10/5): Fun loft! - Such a cute loft! Spacious and clean. Within walking distance to everything! The sleeping area has a low ceiling but it wasn't a big deal, great place!
• Anbu (6/5): Horrible experience without hot water - The apartment is a garage turned to an apartment loft. It's good value for a group of 5 or 6 people and everything shown in the picture was there. The bed is not comfortable. The duvet and the pillows are not clean there were stains and all. The most annoying thing is the heater which is very old and it makes a weird annoying noise. I have been forced to switch off the heater to get some sleep compromising the heater and hot water. I have tried to reach the host to inform them of the situation but they were unreachable by phone or text.
• Fernández (10/5): Exceptional - Everything was okay and the hosts were to sympathics The pillow are not too comfy, could be nice to have good pillows

Photos