Scarletz Suites Kuala Lumpur Near Twin Tower KLCC

Location: 19-12 Scarletz Suites @ KL City Centre, Lorong Yap Kwan Seng, 50460, Kuala Lumpur., Kuala Lumpur, my

Star Rating: 4 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Sauna
• Massage services
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Shuttle service (additional charge)
• Concierge service
• Wheelchair accessible
• Public transport tickets
• Lower bathroom sink
• Coffee Shop on site
• Fence around pool
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• ATM/banking
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Golfing on site
• Playground on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Beach umbrellas
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Concerts/live shows
• Pool waterfall
• Exercise/lap pool
• Japanese garden
• Covered parking
• Garage
• Swimming nearby
• Rooftop garden
• Bulk dispenser for toiletries
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Superior Apartment

  The pool with a view and sauna are the special features of this apartment. The air-conditioned apartment has 1 bedroom and 1 bathroom with a shower and a bidet. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The apartment offers a washing machine, soundproof walls, a mini-bar, a flat-screen TV with streaming services, as well as mountain views. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Slippers
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Dining area
  • Electric kettle
  • Sauna
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Bidet
  • Cleaning products
  • Linen
  • Dining table
  • Outdoor furniture
  • Semi-detached
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Shower chair
  • Rooftop pool
  • Infinity pool
  • Plunge pool
  • Pool towels
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Carbon monoxide detector
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Deluxe King Studio

  This studio's standout features are the pool with a view and sauna. Featuring free toiletries, this studio includes a private bathroom with a shower, a bidet and a hairdryer. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned studio features a flat-screen TV with streaming services, a washing machine, soundproof walls, a mini-bar as well as mountain views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Slippers
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Dining area
  • Electric kettle
  • Sauna
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Bidet
  • Cleaning products
  • Linen
  • Dining table
  • Outdoor furniture
  • Semi-detached
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Shower chair
  • Rooftop pool
  • Infinity pool
  • Plunge pool
  • Pool towels
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Carbon monoxide detector
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Deluxe Family Suite

  Guests will have a special experience as this family room features a pool with a view and a sauna. Offering free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The spacious air-conditioned family room offers a flat-screen TV with streaming services, a washing machine, soundproof walls, a mini-bar as well as mountain views. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Slippers
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Dining area
  • Electric kettle
  • Sauna
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Bidet
  • Cleaning products
  • Linen
  • Dining table
  • Outdoor furniture
  • Semi-detached
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Shower chair
  • Rooftop pool
  • Infinity pool
  • Plunge pool
  • Pool towels
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Carbon monoxide detector
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Anıl (1/5): cheat - Never go there; they take an extra deposit and never refund your money. The building and rooms are also dirty.
• waleed (8/5): -
• Nadine (5/5): Meh - De locatie, de douche had een goede waterdruk en de wasmachine. Je kan niet bij de receptie inchecken, je moet wachten tot de meneer komt. Heel vervelend als je er een lange reis op hebt zitten. Zelfde bij uitchecken, dan moet je ook weer op hem wachten dus reken hier extra tijd voor anders red je het niet of krijg je je borg niet terug. Je moet ook cash betalen, had ik van te voren niet gelezen. Het appartement was niet hygiënisch en kan een grondige schoonmaakbeurt gebruiken 😬 zie foto’s. Als je kiest om hier te verblijven neem slippers mee voor in de douche, ik zou gewoon lekker een ander verblijf kiezen.
• Lim (3/5): - The room space is excellent Too little Only 4 lifts available to all customera. No good for peak seasons. Croaches in the room To get back deposit rm 200 from Mr saiful alao difficut
• Lisa (6/5): Fab location, apartment needs some TLC. - Location is great and the rooftop pool was fab. The city views were also a highlight. The room itself was not up to my standard of clean and a few things were broken (lamps, sockets). The apartment needs some TLC and updating.
• Nurul (8/5): -
• Ayesha (8/5): It was a comfortable stay - The room was in a perfect condition. Very comfortable stay. The room smelled pleasant.
• Shafiq (10/5): -
• Maryna (1/5): -
• Abderrahmane (10/5): -
• Oke (10/5): - Good Notting
• Katherine (10/5): comfortable and convenient - clean no
• Yassine (2/5): Good location,bad studio. - The location and the view. The cleanliness and the studio have nothing to do with what is published in the pictures totally different.
• JINGBIN (10/5): -
• Yugeswary (10/5): Nice views - Clean,Nice
• Suryana (10/5): -
• Jenny (8/5): -
• Nurul Ain (10/5): -
• Jasir (6/5): Good Room, poor staff - Rooms has good facilities and view. Rooms is spacious. Photo shown in Booking.com and room received were not same. Staff is poor in help and support. I was waiting for staff to checkout while Grab cab is waiting for me. Room had only one towel, Extra towel given was smelly and not clean. No housekeeping done for 2 days. No good breakfast option near to this.
• mihails akimenko (9/5): -
• Ghazali (8/5): -
• k (3/5): - Location This is my second time in this place First time was good But second time was bad not clean , it was not good and I felt not safe as 2time someone tried to enter my room in the middle of the night I inform the agents but he didn’t help me
• Mr (10/5): -
• Sebbah (1/5): Je ne recommande pas la chambre, - La piscine Pas de wifi, couverture et oreille non propre, prises électriques qui chargent mal. Je ne recommande pas cette chambre.
• Muhammad (9/5): -
• SAIDANY (4/5): - La piscine, la taille de la chambre Trop compliqué de faire le check in et check out. Il faut attendre que le propriétaire vienne
• Khairul (7/5): -
• Saleh (10/5): - Semua
• 蔡 (10/5): - The room can be cleaner
• Nur Athirah Shahidah (8/5): -
• Che (10/5): It was a good relaxing stay, comfortable and easy access to the city. - Very clean, comfortable, smells great, and aesthetically pleasing. One thing is I would like them to provide towels. Other than that everything is good.
• Norlela (10/5): -
• Mersadies (10/5): -
• Nelly (6/5): - It’s Spacious It was not clean at all. There were small cockroaches everywhere in the toilet, the flush wasn’t working and the sink was broke and dripped water everytime we opened it
• Syafiq (8/5): -
• Huda (10/5): -
• Jess (5/5): It was appropriate for the purpose of my trip. - Location was ideal for the duration of the stay and affordable price. The cleanliness of the unit could've been better. There was eaten food left in the microwave and wasn't cleaned. The place was very dusty and floor was sticky. The cleanliness of the bathroom was questionable as there was a smell coming from the sink. It looked like the pictures shared were not updated to the current condition of the unit.
• Dee (4/5): Suitable for an overnight stay and no more or backpacker style - The location was good. It was cheap. There were only 2 towels for 3 people, no hand towels etc. nothing at all in the kitchenette. It was only basically clean I would not take my shoes off. You had to pay cash and we’re not told in advance. No tv or instructions for anything. The wait for the lift was huge. It was very basic and suited to only an overnight stay.
• Tito (4/5): Cheap but hardly luxurious - I like the city view, I got the better side. I could watch Netflix. The AC was okay. It didn't freeze me, and they had multiple units, which was good because it was such a large room. I liked that too, large room felt luxurious, they had toothbrushes and toothpaste packets and the price was fantastic. I didn't like that you couldn't check in at the desk. I had to call someone to meet me. I didn't have data, and the WiFi was choppy. They ended up hanging up on WhatsApp, so I texted my reservation number. They didn't take card or Wise Bank transfer, so I had to get cash out of an ATM that charged transaction and conversion fees. There was a queue to get into the elevator. There are only 4 elevators to service 48 floors. There was a note in the elevator saying that due to a large influx of checkouts between 11-12pm, please try and leave by 10 am. Waiting for elevators ended up wasting so much time going up and down that they often skipped my floor. The room included a kitchen but a very limited kitchenette. They didn't replace the sponge from the last person, which is a minimal charge for a hygienic purpose. There was washing powder all down the side of the machine, a stain on my bedsheet, and heavy mould on the ceiling in the bathroom. I tried to get to the pool before I checked out and spent 32 minutes in elevators or waiting.
• Anna (1/5): - The locations only The floor is dirty, the bed is dirty,
• Farisha Balqis (8/5): -
• Zarina (9/5): - The room is clean and spacious..view at the pool also very stunning. Parking rate unexceptable..we thought i was free or at least got discount for those who rent there. Unfortunately no. We arrive around 6am and neve go out until checkout at 12pm. It cost us rm190. More expensive than the room it self!
• normah (10/5): -
• Dylan (10/5): -
• Alyami (5/5): - I liked the view and the location The furnitures are quite old and dusty. They need to be changed
• Joseph (8/5): -
• YILDIZ (9/5): -
• YILDIZ (9/5): -
• Deborah (10/5): Good stay - I like the value for the place and clean as we requested ❤️ Good staff- easy to contact ( Mr Saiful).
• Fatin Azzahra (8/5): - the location is good. near klcc city centre, the room is spacious and clean, has a washing machine and dryer, when i told one of the lamps didn't turn on, Rashid immediately changed the light bulb. the toilet has no liquid soap , only provides small bar soap that has no smell. the towels didn't smell good.
• Eishwe (10/5): -
• Rakhmatova (7/5): - Комфорт номера Завтрак нет
• Brett (1/5): Never book a apartment always go a hotel - Nothing Doggy booking rooms were not available when we arrived had to find else where to book
• Kh (4/5): Communication - Smells Communication
• nyrah (8/5): -
• Christina (8/5): -
• Tatjana (10/5): - Super Lage
• Guy (1/5): Wouldn’t recommend - It is a nice property with good views from the pool. The guy who checked me in wasn’t very friendly. I gave a 100k deposit which he said would be returned when I checked out, but it wasn’t. He later said he had tried to send it back, though I’m not sure that actually happened.
• Anthony126 (8/5): -
• azlina (8/5): -
• Arvin (9/5): -
• Hasmik (9/5): - Location was good. Room was cozy and clean.
• Iuliia (6/5): Очень грязная квартира!! - Достаточно удобное расположение , есть магазин, бассейн, спортзал коворкинг, отличный интернет. Это самая грязная квартира в которой я жила!!! Ноги прилипает к полу и пачкаются об него ( смотрите фото), поэтому пришлось ходить в своей обуви, так как одноразовых тапочек не было. Ещё одна напасть - муравьи!!! Менеджер опоздал на встречу, чтобы забрать ключ больше, чем на час!!!! Сложилось такое впечатление, что таким образом он просто хотел оставить залог себе, если бы мы уехали так егоне дождавшись. Хотя договорились о встрече заранее!!!
• Abdul Razak (4/5): -
• Remi (1/5): Bizarre encounter - Nothing to like here The attendant was rude to me throughout the day as I tried to coordinate getting the key and finally showed up drunk and demanded cash... Berated me for no reason so as I stood there contemplating giving this drunk person cash and a large security deposit. Then checked my cancellation option and promptly did so.
• Yves (3/5): Plus jamais à refaire - La location Le personnel, la gestion et l’entretien de l’appartement
• SharminiSS (10/5): -
• krystal (5/5): -
• SHAZWANA (8/5): -
• Sharil (9/5): -
• Andrea (1/5): Da evitare come la peste. Non è possibile dover aspettare PIÙ DI MEZZ’ORA per poter prendere un fottuto ascensore!!! Uno - Di per se l’alloggio non era male, tolto il miscelatore del bagno rotto, il doccino del WC che non funzionava, e lo stato del mobile bagno un po’ mal messo. Gli ascensori impraticabili! Sempre pieni di gente, attese di mezz’ora per riuscire a prenderlo schiacciati come sardine, FOLLIA.
• Nemo (10/5): -
• Sam (1/5): - No good room no wifi Me don't like
• Noor Mohd (10/5): - The room is clean and very cold. Nothing
• Kim Mun (7/5): -
• CHESHMEH MORTEZA (8/5): I will come again -
• CHESHMEH MORTEZA (8/5): I will come again - The breakfast 👍
• Mohammed (8/5): - لابس بس الرجا انتباه من اسعار في عرض سعر وعند تحميل فاتوره سعر
• Siti Aishah (1/5): -
• Guest (4/5): -
• Maamra (8/5): -
• faridatul (10/5): -
• Deividas (8/5): -
• Guest (10/5): -
• Elisa (5/5): Piso ok. Check in/out malisimo - Piso en altura con buena vista El check in: cuando llegas debes llamar a un teléfono y baja un chico. Te pide el dinero en efectivo+ 200rig de depósito. Luego llego al apt. Y no había toallas. Las reclamo, me dicen que más tarde y le digo dejarlas en la puerta a la noche regreso y no estaban; tuve que volver a reclamarlas. Check out. Horror porque igual tienes que escribir al chico y tardó 20 minuto!
• Jamie (4/5): Disappointed - Location only Bed was to uncomfortable, no block out blinds…… lights shining in the room. Lifts take for ever
• aveni (1/5): Questa struttura e stata attivata dopo che 2 altre stutture hanno accettato e poi disdetto - Il gestore si e presentato la prima volta in ritardo e non si e presentato la volta dell'uscita. Abbiamo dovuto pagare in contanti, non ci es tata data ricevuta ne inviato conferma per mezzo di booking. Nessun supporto per eventuali visite e informazioni su Kuala Lumpur Non ci sono stati ne pulizia ne ricambi
• Ramazan (1/5): - The air conditioner works poorly and is completely dusty, which can cause health problems. Everything is dirty and there is a lot of dust. There is also mold in the bathroom, which can also cause health issues. The price for this room turned out to be much higher than in the app and is not worth the amount. The faucet in the sink is barely holding on — I’m afraid it might fall off when I turn on the water. The toilet paper roll in the bathroom was already used. On our very first day, the light in the bathroom and part of the room stopped working. I wrote to the landlord about the light not working, and he said he would come to check and fix it, but he never came. We also had to run out to buy batteries for the door, and later, when we were checking out, the landlord wanted to refund us for the batteries at a lower price than what we paid. On top of that, on the day of check-out, he was 30 minutes late even though we had agreed on 9:00 AM. I really did not like my stay and I do not recommend it.
• Salahuddain (8/5): -
• Flavia (7/5): Tutto ok - Posto pulito e bello, vicino a Petronas Towers. Check in complicato, ho dovuto aspettare che arrivasse un addetto, pagare solo in contanti e dare anche una cauzione. La mattina abbiamo avvisato che saremmo partite presto perché avevamo il volo per riavere la caparra e il ragazzo è arrivato qualche minuto dopo, con il taxi che aspettava, senza controllare la stanza oltretutto. Mi chiedo cosa venga chiesta a fare a questo punto.
• Dowon (3/5): Stay out of it if possible. - Location is good if you want to stay at the center of the city. - It’s not a hotel. Built for a residential property but ended up as short term rents. So don’t expect anything like hotels. It’s run by just random owners and maintained by random employees. - Room condition was a disaster. Food residue on the table, seriously stained fabric sofa, window not fully closing, hot water not working, poor wifi speed, ceiling fan with dust and mold and so on. - Hot water and window was fixed in the middle of my staying after waiting a few hours. - I asked 4 towels as we are a group of 4 and I fully informed and paid for it. But only 2 towels were there. 2 additional towels were delivered after one day of my two-day staying. - As I mentioned, the building was built for residential purposes not for short term rents. So capacity of elevators is not enough. The maximum waiting time I’ve done is 15 minutes at the lobby.
• Ghita (10/5): -
• irfan (7/5): -
• Reynesh (8/5): - very hard to contact the host. I was waited for 3hrs to return the access card. and no information given to return the access at lobby reception.
• Herman (6/5): Pleasant -
• Yassine (1/5): The pool is a beautiful place and the room is very dirty - Juste piscine view à la ville The mattresses are dirty with dust and the towels did not wash the smell of clouds
• Dilafruz (9/5): Superb - Location was very comfortable It was not clean. the bed linen was old. Towels was provided after request
• Adda (9/5): Superb -
• Christian (8/5): Very good -
• Heba (3/5): Bad experience - The location and the pool view The bed mattress very bad quality, I feel the metal In The mattress , the hot water not working and when asked to fix it , said I can’t and make refund , The window lock broken and i couldn’t sleep due to the voice from the street.

Photos