İSTA PALACE-GRAND BAZAAR

Location: 70 Tiyatro Caddesi, Istanbul, tr

Star Rating: 8 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 11:30 PM

Check-out: 12:00 PM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Room service
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Soundproof rooms
• Non-smoking throughout
• Private check-in/check-out
• Shuttle service (additional charge)
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Fire extinguishers
• First aid kit available
• Invoice provided
• Smoke alarms
• Property cleaned by professional cleaning companies
• Key access
• CCTV outside property
• Access to health care professionals
• 24-hour security
• Security alarm
• Thermometers for guests provided by property
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Covered parking
• Secured parking
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Deluxe Twin Room

  Featuring free toiletries, this twin room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The twin room features air conditioning, a wardrobe, an electric kettle, heating, as well as a flat-screen TV. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Smoke alarm

• Double Room

  Offering free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room offers air conditioning, a wardrobe, an electric kettle, heating, as well as a flat-screen TV. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Smoke alarm

• Standard Triple Room

  Offering free toiletries, this triple room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The triple room offers air conditioning, a wardrobe, an electric kettle, heating and a flat-screen TV. The unit has 3 beds.

  Max Occupancy: 3 (3 Adults)

  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Smoke alarm

• Family Room with Balcony

  Providing free toiletries, this family room includes a private bathroom with a bath or a shower, a hairdryer and slippers. Featuring a balcony, this family room also provides air conditioning, a wardrobe and a flat-screen TV. The unit offers 3 beds.

  Max Occupancy: 4 (3 Adults)

  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Shampoo
  • Smoke alarm

• Family Room

  Providing free toiletries, this family room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The air-conditioned family room provides a flat-screen TV, a wardrobe, an electric kettle and heating. The unit offers 4 beds.

  Max Occupancy: 4 (4 Adults)

  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Smoke alarm

• Standard Triple Room

  Providing free toiletries, this triple room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The triple room provides air conditioning, a wardrobe, an electric kettle, heating and a flat-screen TV. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo

Guest Reviews

• Madalin (10/5): -
• Sara (1/5): -
• florence (7/5): -
• Moreno Herrero (10/5): - If you are interested in shopping and historical tours, you are in exactly the right place.
• Moaz (5/5): Nicht angenehm - Es sieht ganz anders in Fotos aus
• Paweł (8/5): Godne polecenia - Miły personel , dobra lokalizacja , klimatyzacja w pokoju Brak jakichkolwiek naczyń w postaci kubka , szklanki . Nie działała chłodziarka
• Quincy (4/5): - De locatie was prima. De hygiëne in het hotel en de staat van de kamer in het algemeen was matig tot slecht.
• Sumano (8/5): Istambulllll!!!! what a city - I loved the neighborhood, i felt safe. The hospitality was amazing. we used the sauna and we had an amazing time :)
• Terezie (6/5): Budget hotel, great location - Good location, really close to the centre. Good if you're looking for okay Accomodation for cheap price. We arrived at 1.30 am and there were no towels in the room. When we asked at the reception, the guy told us that they are out of towels. Also, the bathroom was really run down, there was mould and hair dryer cables were close to water, so I don't think that was really save.
• Sorin Nicolae (1/5): -
• ahmad (10/5): walking distance to everywhere - Comfortable and safe in the most beautiful central location of Istanbul
• Hadeel (1/5): STAY ONLY IF YOU WANNA TORTURE YOURSELF! - Nothing!! Like actually nothing wth. It is like a scam as the hotel looks nothing like the pictures listed. Very filthy, disgusting and dirty. As I mentioned that it is very dirty. We booked a room for two which looked fine in the pictures BUT WTF???? We went there, it had the very bare minimum of lighting, scratches on the walls, everything is broken and does not work, the smell is insanely disgusting, everything is filthy and there are bugs, cockroaches and worms everywhere. If you lay on the bed for 2 minutes, you will start intching baaaaaaad for the whole evening. The shower does not work, the toilet seat is broken and you cannot keep it open, it does not flush, no toilet paper or any facilities. They give you one small towel totally for all use for two people and it has STAINS ON IT AND STINKS! But the smell of mold made us sick the first night since we already paid them alot and they do not give refunds and we arrived late so they did not even allow us to upgrade first and said that in the morning they will solve it for us. Sleeping was like hell the first night then when we asked for any kind of upgrade to not lose our money as they do not give refunds, they said that there are two rooms available but we need to pay more and it has to be CASH so we thought it’s okey if we see the rooms and choose from them. We saw them both and both looked bad but less bad than the first room since they are slightly bigger. We paid and went to see the city until they clean the rooms (THEY SAID!) but when we came back, same story, all dirty, only two towels totally the whole stay with zero room service (we finally ended up telling them we do not need the room service as we brought our own stuff to survive and wanted none to be thrown away, knowing that they do not even have room service). We had to ask many times for toilet paper and we got two at the end for the whole stay that we ended up buying our own toilet paper and facilities (we truly could just give up on the refund and rent elsewhere and end up paying less but WE DID NOT KNOW IT WILL BE LIKE THIS since it was our first time in Turkey).
• Robert (1/5): -
• Sabina (10/5): A place in the heart of beautiful Istanbul - It is within walking distance of historical places to visit. The employees at the facility provide you with free information. The rooms are comfortable, clean and safe.
• Guest (3/5): Ok - The location is perfect. The furniture are old and falling apart, the windows are not sound proof soo very noisy.
• Jorge (8/5): -
• AHMED (5/5): - Location Old hotel and small room
• Iuliana (7/5): - Locație este ok Camera neingrijit
• Mélissa (10/5): Goods lookations - Nice and safe plcee
• Renato (10/5): The location was very good for my family, it was within walking distance to everywhere, the transportation is very good, - I booked a room with a balcony to stay with my family. The room was decorated in a modern way and was very safe and hygienic. From the balcony, you can watch the Marmara Sea on the one hand, and on the other hand, you can see the historical indoor market and the Blue Mousqe mosque.
• Orges (9/5): -
• Hannah (10/5): Also in a great location - The room we booked has a renovated concept and the sea view from the balcony on one side and the view of the historical Grand Baazar on the other is wonderful.
• Vaneska (2/5): Na jednu noc dobre na viac dní určite nie pre tých ktorý majú radi špinu a pleseň v kúpeľni a strach o vlastne zdravie b - Majitelia boli milý a lokalita nič iné Pleseň a špina a izby ktoré nezodpovedajú fotke
• Kuzmanovic (4/5): - Lage top, Personal nett und hilfsbereit Boden nicht sauber, allgemein schlechte Hygiene, sehr laut durch sehr dünne Wände und Fenster
• Yamina (10/5): - Goods location
• Mahfoud (10/5): i liked it - It wasn't bad, price balance is good for the region
• Medina (10/5): My favorite is a safe place in the historical part of Istanbul because we were two women and we felt very safe. - We made our reservation for a small room, they gave us a bigger room, they helped us, everything was very good, thank you very much for your attention.
• Marko (8/5): -
• Marko (5/5): -
• Marko (6/5): - Location is great It’s not clean good
• Kausar (10/5): -
• Veronica-Mihaela (10/5): It's in a nice location and has a comfortable, renovated concept. They are helpful and informative in every way. - They gave us a bigger and more comfortable room than the one we reserved, and they were very helpful without us having to ask for anything extra.
• ABDULAZIZ (10/5): a safe and friendly establishment - Close to tourist attractions and a safe place.
• ام باسل (10/5): -
• Abdelaziz (1/5): -
• Sonia (8/5): -
• beatrice (7/5): Ottima qualità prezzo, ringraziamo i proprietari sempre super disponibili. - Posizione. Host super disponibili e gentili. Bagni non molto funzionali.
• Rahul (8/5): - Location is very good
• Михаил (10/5): -
• Stefano (10/5): -
• Belgherbi (9/5): -
• Cristina (1/5): Decepcionante - La ubicación Las fotos no se corresponden con la realidad. Esta totalmente en un mal estado, lleno de humedades, bichos, las camas sucias, solamente ponen una sábana sobre el colchón el cual estaba amarillo, lleno de pelos y manchas. En el baño había un agujero enorme sobre la ducha y muchos cables sueltos. No entiendo como este alojamiento sigue en booking
• hamza (6/5): -
• Дмитрий Коханенко (10/5): -
• Luis Fernando (7/5): -
• umar (2/5): -
• Shyti (6/5): - The location was nice.The receptionist gave me an extra blanked as soon as I asked him for one cus I was freezing AC didn’t work There was a huge hole on the ceiling of my bathroom
• Jovan (5/5): -
• Puha (10/5): -
• HANCEL FERRERAS (1/5): - La ubicación si está bien La instalaciones eléctricas para cargar el teléfono 📵 no tenía no limpian tuve q pedir papel de baño y la ducha 🚿 rota
• Mutawe (10/5): -
• Ervis (5/5): - Location Cleanliness
• Alexandra (10/5): Superb -
• Cristina Mirela (10/5): -
• Roxane (10/5): - Nice pleace near turistic area
• Bernardo (9/5): -
• Ana (5/5): - Rooms are not as on pictures.
• Natalia (10/5): -
• Kazareczki (10/5): -
• Ahmed (10/5): -
• Ibrahim (10/5): -
• Tibisay (7/5): Fair price but don’t expect a lot - The proper is OK for the prize buddy can be improved in terms of the infrastructure and also the cleaners of the rooms and the bathrooms They cleans of their rooms and the bathrooms specifically can be improved. Also, the elevated doesn’t work properly.
• Vasko (7/5): They need to clean the place deeply. The photos on the Booking profile do not represent the actual state. - The location is great. The staff was friendly and helpful. It needs proper renovation and deep cleaning.
• Chamila (3/5): - Its very convenient for all the attractions We booked a triple room but after we checked in to the room condition so bad not clean and a broken shower. And also there is no space for 3 people the room is so small . We noticed the bathroom also not clean we saw some hair on commode seat we really felt upset and the bath cubicle very very small and shower was broken totally. We informed the owner and they provided a large room after the complaint. That room is very spacious and clean. Staff is helpful.
• Arthur Celmer (1/5): Outrageous condition of the room! Stay away from that place! - Unfortunately, I can't say a single good word about that place! The hotel is well located in the city. The man at reception was nice at the start. He led us to the room and left us in front of the door without saying a word. Access to the first floor was via steep stairs or an elevator in very poor condition. We chose the latter. But the worst thing was the room we got! I think that Booking.com should be more aware of what people are offering on their site, because the room and entire place looked decent in the pictures, but in reality, it was a nightmare! I only regret not taking pictures of it, because it's very hard to describe in words. More details below... - The room size was the smallest I have ever seen. Most of the space was taken up by the bed, leaving a narrow passage on one side. When we left our suitcases, they took up half the available space. CLAUSTROPHOBIC is the proper word for it. - Cleanliness of the room was poor, but the worst of it was one pillow that was literally yellowish. I wouldn't lay my head on it. - There was no furniture inside, no wardrobe or even a small locker. - Walls had paint peeling off in 2 spots. - The air conditioner was a very old unit and didn't give the desired cooling air, which was essential because it was so loud outside on the street that it wouldn't be possible to sleep with an open window. And when we closed it, the room quickly became too warm and stuffy, mainly because of its very small size. - No towels or any toiletries in the bathroom, and in general, it was obscure. We asked for the towels and we got them from the receptionist. We stayed there for less than an hour and went downstairs to file a complaint. The man said it's the room we booked, and I agree, but the pictures on Booking.com made it look much better and bigger than it actually was. I asked for another room, but he said the place is fully booked. So we went into town to find something better. We booked and paid for another room nearby and then returned to İSTA PALACE to collect our stuff. When I mentioned to the man that we were leaving for another place, he eventually offered us a different room. It came as a surprise because 30 minutes earlier, he said there were no rooms available. After such a bad experience with the first room, we didn't want to stay there and refused his offer. I didn't even bother to ask for a refund, just wanted to leave that place ASAP.
• Kamberi (7/5): -
• Daniela (10/5): -
• AHAMED (1/5): Hôtel très décevant : chambre sale, sanitaires abîmés, réception absente et ambiance peu rassurante — nous avons quitté - Rien Nous avions réservé pour 5 nuits mais nous sommes partis dès le lendemain. La chambre était sale : poussière sur le lit, les meubles et les sanitaires, lavabo cassé, et l’ensemble donnait une impression de négligence. L’ascenseur était en mauvais état et peu rassurant. Le réceptionniste était souvent absent, et à notre arrivée il fumait la chicha devant l’entrée, ce qui ne donne pas une bonne image ni un sentiment de sécurité — surtout que nous étions venus pour faire beaucoup d’achats. Nous n’avons même pas osé nous laver tant l’endroit manquait d’hygiène. Nous avons préféré quitter la chambre et trouver un autre hébergement dès le lendemain. Vraiment déçus, je ne recommande pas cet hôtel.
• Elena (10/5): - Очень хорошая локация. Администраторы создали максимально комфортное проживание. Спасибо большое.
• Maria Eleni (10/5): Εξαιρετικά - Ο ιδιοκτήτης και το παιδί στην ρεσεψιόν ήταν πολύ ευγενικοί και εξυπηρετικοί απέναντι μας. Μας έδωσαν ότι ζητήσαμε. Ήταν πρόθυμοι να μας βοηθήσουν. Το κατάλυμα είναι κοντά σε γνωστά αξιοθέατα. Εχει ωραία θέα από το μπαλκόνι. Το δωμάτιο ήταν καθαρό.
• Vasiliki (1/5): - We left the hotel after check-in when we saw our room. The receptionist was helpful with the airport transfer arrangements and he also proposed to change our room but when you go on vacation you expect to relax so for us it was too late. The photos in the booking app are misleading. The rooms could be a lot more cleaner and decent as we were 5 in total, so the same situation was in three different rooms.
• Anita (10/5): -
• Alejandra (10/5): -
• Francisco (10/5): -
• Gulnur (10/5): -
• Ivana (9/5): -
• Amitha (10/5): -
• Diana (9/5): -
• ula (1/5): - Very dirty, even found a cockroach
• Joselin (7/5): Bueno - La cercanía al gran Bazar y algunas zona turísticas Me dio la sensación de que las fotos subidas en booking no se correspondían con la realidad del alojamiento, parecía que estaba como en obras
• Natalia (10/5): -
• Hakan (2/5): - Nichts Schlechte Lage, sehr laut, es gibt kein Hotelpersonal, kein Raumpflege, Matratzen abgenutz, es gab nur ein Tuch im Raum, für 2 Personen, für ein paar mehr Tücher müssten wir betteln. Die Möbel und Schränke gehen auseinander. Finger weg
• Mina (4/5): - Location Photos are some how decieving , rooms are not that clean.
• Andrew (1/5): - Nothing Not clean , Broken Toilets , broken lights
• Sara (10/5): -
• Rosie (10/5): -
• Anaïs (10/5): -
• Laura (10/5): -
• Vladana (10/5): -
• Farah (10/5): -
• Michaela (10/5): -
• Sara (10/5): -
• Francois (10/5): - Le personnel était très attentionné. Ils nous ont demandé la permission de nettoyer notre chambre. Or, le ménage n'est pas fait sans notre permission, ce qui est une bonne chose.
• Peter (2/5): - So etwas habe ich nich nie erlebt. Ich habe den Raum so vorgefunden, wie mein Vorgänger ihn verlassen hat, also mit einem benutzten Handtuch und benutzter Bettwäsche. Auf Nachfrage habe ich wenigstens ein frisches Handtuch bekommen.
• Balázs (5/5): -
• Mersin (1/5): I love Istanbul, but I hope I will never set foot on a hotel similiar to this! - To be honest, apart from the location, nothing else! It was the dirties hotel I have ever been in. Stains in the unchanged in the sheets, blood stain, grey hair in the floor, dust was everywhere, human hair in the bathroom, only one socket would work in the whole room, couldn’t touch anything because it was too dirty.
• Tolga (1/5): - Die Zimmer waren sehr schmutzig
• Melisse (1/5): À fuir - Rien Les murs avai presque plus de peinture, salle de bain avc un trou couverture trop petite pour 2 personnes meme pas de serviette
• Abzal (9/5): -
• Alberto (10/5): -

Photos