New palace court

Location: 2 شارع معروف, Cairo, eg

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Offsite parking discounted rates available
• Guest education on local ecosystems and culture
• Non-smoking rooms
• Air conditioning
• Room service
• Terrace
• Family rooms
• Pets allowed
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Tour desk
• Soundproof rooms
• Ironing service
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Shuttle service (additional charge)
• Grocery deliveries
• Allergy-free room
• Public Bath
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Mobile app for room service
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Covered parking
• Hosted evening meal (reserve)
• Guest education on local ecosystems and culture
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Double Room with Balcony

  The spacious double room offers air conditioning, a wardrobe, a balcony with city views as well as a private bathroom boasting a bath. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Dining table
  • Clothes rack
  • Toilet paper

• Double or Twin Room with View

  Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned twin/double room offers a flat-screen TV, a dining area, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Dining table
  • Clothes rack
  • Toilet paper

• Economy Single Room

  Offering free toiletries and bathrobes, this single room includes a private bathroom with a bath, a shower and a bidet. The single room offers air conditioning, a dining area, a wardrobe, a safe deposit box, as well as a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Dining table
  • Clothes rack
  • Toilet paper

• Deluxe Family Room

  The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This family room has air conditioning, a dining area, a flat-screen TV and a balcony. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Dining table
  • Clothes rack
  • Toilet paper

• Triple Room with Terrace

  Offering free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a shower and a bidet. Featuring a terrace, this triple room also offers air conditioning, a dining area and a flat-screen TV. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Terrace
  • Linen
  • Dining table
  • Clothes rack
  • Toilet paper

Guest Reviews

• Олеся (1/5): Обманывают - Обман и подстава. Отель не предупредил, что они закрыты! Бронь подтвердили ЗА МЕСЯЦ, деньги СНЯЛИ ЗА 3 дня до заселения. Я бронировала самый дорогой номер на 4 ночи, для свадебной фотосессии. Предложили взамен очень плохой отель. Мы отказались. Нам пришлось искать новый отель день в день, в Рамадан, что сложно и в 2 раза дороже. Отель не взял на себя ответственность о своей ошибке, написал в букинг что мы не приехали. Хорошо что у нас было видео с этим скандалом. Очень подвели нас(((, обманули и подставили. Обман и подлость персонала
• Emad (7/5): -
• Mahir Elhanfy (8/5): -
• Merve (3/5): - Lokasyonu harika, kahvaltı güzeldi. Yatak biti var. Erken check-in için gelmeden önce onaylamalarına rağmen girişimizde extra 6 dolar istediler. Apartmanın asansörü Osmanlı zamanından kalma düzgün çalışmıyordu. Heryer tozdu. Perdeler toz ve pislik içindeydi.
• Ali (10/5): The team staff are very nice, treated me like family every time I book in. - The location is great, the building is nice
• SEA (10/5): - اقامة مريحه و طيبين و خصوصاً المديره الفاضله معاملتها ممتازه
• ABDEL AZIZ (10/5): - الفندق اسعاره ممتازة و في موقع رائع وعمال الاستقبال وعمال الغرف في غاية الطيبة والاخلاق والمهنية. أنصح بهذا الفندق كخدمة وموقع وفريق عمل
• RUBEN RODAS (7/5): -
• Nicole (8/5): Very good -
• Ahmeer (1/5): Egyptian Jumanji - You are not allowed to move the luggage of your customers without permission. Only two membres could speak english. If you are a foreigner, you will have to roll the dice. Power and water shortage during my stay.
• Navarch (9/5): this place is definetly better then its rating. - this place was quite reasonable for its price. i dont understand its rating is so low. my room was huge with a high ceiling. the building looks hictorical with an fascinating achtitecture and also its location is very good. the employees were very helpful. it was really a good experience for me. dont trust to much to the ratings of the hotels in egypt. because sometimes a hotel with 9-10 rating is not good (because the insist you to give good rating). and sometimes low rating place can be very satisfying like this hotel. sheets can be cleaner. they smell ok but there is some hair on them.
• Salvatore (5/5): Passable - the soap was very nice
• Miriem (9/5): Superb - The staff was nice. Special mention to Abderahmen who was really very kind, polite, and very helpful. he helped us with absolutely everything. he was there for us from start to finish. a big thanks to him. Also the 2 girls in the reception and the maid was nice. Good localisation in Downtown close to everythings, the hôtel is clean 👍 :)
• Othman (10/5): Exceptional -
• Othman (10/5): Exceptional -
• Shamil (10/5): Exceptional - Every thing
• Shamil (10/5): Exceptional - Every thing was perfect
• Mohammed (5/5): Passable - Location In the middle of downtown Very Old & Need to be renovated
• Maciej (3/5): Bad experience overall. The only good thing is that it is not expensive. - The room was not clean and the bed was actually filthy. The bathroom was pretty new but terribly made and nothing was working properly. Also they charged us for using a mini bar even though we didn’t take anything, but of course it would be stupid to fight for 10 pounds. The breakfast was also very mediocre and they simply should not provide it at all and maybe focus more on cleaning the rooms and washing the bed sheets.
• Jose (4/5): Disappointing - Location No clean, no water in room, the pillow I saw no clean , the floor no clean, the rug no clean
• Mucahit (10/5): Exceptional -
• Sara (8/5): The staff was helpful and the hotel is located near a lot of historical places - The location Building hallways leading to the hotel needs to be cleaned
• Fatih (1/5): Greedy owner & dirty place - Just the location We wrote them via booking app if it is ok to check in early and they replied yes in case of the room is available but when we arrived 6:30 in the morning they wanted to charge us 15 more dollars. They never changed the bed sheets and never cleaned the room during our stay. The internet was very bad, it was always getting lost during the day. The hotel and the room was always stinky. Never got a hot or even a warm water in the shower. I honestly advice you all not go and stay there
• Oxana (1/5): Bad - price the rest; we did not even enter inside; we did not check in; big no no
• Katrina (8/5): Our little secret place inside the city - The price was really worth it. Including breakfast. The location is the best part. You can literally walk anywhere. The stand outside has big water bottles for 7 pounds. Cheapest anywhere. The outside and hallway going up is creepy. The elevator is like 200 years old. Otherwise, everything is manageable
• Katrina (8/5): Awesome location and little gem - The staff was nice and welcoming. The price was great and the location was in the middle of the city. You can walk anywhere. The AC worked really well. Great value for your money. The elevator was scary. It had to be over 100 years old. The hallway going up is super creepy. The bathroom sink was leaking a lot.
• Youness (5/5): Good experience thu - Staff were heltpful, Ac was nice. Building is too old. Price is high for the property. Breakfast doesn’t change, sometimes it is served incomplete. Too much disturbances

Photos