The Star
Location: Lavapiés, Madrid, es
Star Rating: 5.6 Stars
Property Type: Apartments
About this Property
Central Location
Located in Madrid's Centro district, The Star is just minutes away from top attractions like Puerta de Toledo and the city center.
Modern Amenities
Featuring free WiFi, a washing machine, and a balcony, this air-conditioned apartment offers 2 bedrooms, a fully equipped kitchen with a dishwasher, and 2 bathrooms with a shower and hair dryer.
Near Major Landmarks
Guests can easily explore nearby landmarks such as Reina Sofia Museum, Puerta del Sol, and Mercado San Miguel, all within walking distance from The Star.
To book your stay at The Star and experience the best of Madrid, visit our website now!
Important Information
Only for rentals under Article 3 of Law 29/1994, of November 24, on Urban Rentals. If in doubt, please contact us.
Check-in time: 14:00 to 21:00
Arrival outside of these hours will incur an additional charge:
From 21:00 to 23:00, €30 (cash) per reservation.
After 23:00, €50 (cash) per reservation.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Policies
Check-in: 02:00 PM - 11:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Safety deposit box
- Non-smoking throughout
- Free wired internet
- Internet access
Rooms Available
-
Superior Apartment
This spacious apartment comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and a hairdryer. Meals can be prepared in the well-fitted kitchen, which features a refrigerator, a dishwasher, kitchenware and an oven. Boasting a balcony, this apartment also features air conditioning, a washing machine and a TV. The unit has 3 beds.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Tumble dryer
- Oven
- Toaster
- Coffee machine
- Linen
- Cots
Guest Reviews
- Eliza (8/5): -
- Louka (5/5): Onveilig gevoel - Ruime kamers met comfortabele bedden De locatie
- Giacomo (1/5): esperienza terribile, l’host mi ha fatto pagare i 200€ di cauzione per delle lenzuola sporche… -
- ΔΡΙΜΤΖΙΑ (8/5): -
- ANDRES FERNANDO (1/5): Not recommended at all, rude stuff , dangerous neighborhood - Well, not sure what to be honest wll never back in this place again The stuff is very rude and not helpful at all
- YU-HSIEN (3/5): - 房間的擺設和照片一樣 可惜房子內裝設計的很美,但一切都不實際。
非常糟糕的住宿體驗,CP值極低!!
1. 距離入住時間的兩三週前,便一直要求填寫booking網站以外的入住資料,要求上傳入住的每個人與護照自拍、個人隱私資料,還有每個人的信用卡號!!這讓人有極大的疑慮,也不解為什麼需要?(從來都是用booking上的資料入住就行!)但他們三天兩頭不停追討,令人十分不悅。
2. 冷氣不冷,看起來已經是長久的問題,但房主卻無法處理(來處理過一次,但沒有太大的效果)。房間位在熱鬧的街道旁,晚上睡覺必須開窗才有涼意,卻吵得睡不著,關上窗又熱到睡不著,非常折磨。
3. 廚房的抽油煙機只是裝飾用,一開伙,滿屋子就是油煙味,裡面的房間更慘,味道散不出去。
4. 旅行10幾年,從來沒有遇過這麼小氣的屋主!廚房裡沒有任何前房客留下的烹調用品(一般都會有的)(入住這裡之前,住在巴賽隆納的公寓有,之後到大加納利島的民宿也有,所以這不能歸咎於西班牙人的習慣),這或許還可以算是非必須提供,可以作罷。但屋主卻連衛生紙都說是「welcome pack」!!我簡直不敢相信我的眼睛!我們一行5個人,住了8天,只給我們4捲捲筒衛生紙(還是小捲的那種),在我們要求下,只追加了2捲,便不願意再提供了!也對我們的反應不予回應!我們都是正常使用的人,我們5人一起走了幾個國家、住過超過10間民宿,從來沒有飯店第一次提供的衛生紙不夠用過,所以絕對不是我們使用浪費!!累積走過30幾個國家,第一次遇到衛生紙提供那麼少,還要自己買的!不可思議!!
- Raluca (7/5): Good - Very clouse to metro and Carrefour-50 m I don’t liked the smell from the master bedroom and the toilet. it was coming from the restaurant on the ground floor and there was no ventilation.
the kitchen was full of bugs that circulated throughout the apartment.
- Dave (1/5): Unprofessional service, hidden charges, and missing essentials made this stay very disappointing. - Nothing I booked this accommodation for a family stay. The entire amount had to be paid upfront, and had I not paid already, I would have canceled this reservation.
The communication with the agency was extremely poor and draining. They were incredibly rude and unprofessional, only responding to messages they felt like answering while ignoring others completely.
Upon arrival, I noticed that basic necessities were not adequately provided for the group the booking was made for. Furthermore, there were no bed linens for the third bed, and I only received the final set 4 days into our stay.
All communication eventually had to go through Booking.com because the agency simply ignored everything.
I travel frequently, and I have never experienced anything like this in my life. I am extremely disappointed with how this agency, Madflats, treats its customers. It’s truly outrageous. They charged extra for something that should have been provided upfront.
Additionally, the reservation clearly stated that I would receive a free taxi transfer from the airport. That turned out to be a complete lie.
The worst part of this entire experience was the blatant abuse of power by the agency, as they took advantage of their position to impose additional costs and provide minimal support.
This experience was extremely disappointing, and I cannot recommend this accommodation or agency to anyone.
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