Palazio Mount Austin By Stayrene
Location: Jalan Mutiara Emas 9/23, Johor Bahru, my
Star Rating: 8.2 Stars
Property Type: Apartments
About this Property
Stunning City Views
Enjoy breathtaking city views from the comfort of your room at Palazio Mount Austin By Stayrene.
Convenient Amenities
Experience convenience with a private entrance, air conditioning, free parking, and complimentary WiFi available to all guests.
Modern Comforts
Relax in modern accommodations featuring a fully equipped kitchen, flat-screen TV, and private bathroom with luxury amenities.
To book your stay and indulge in these luxurious offerings, visit us at Palazio Mount Austin By Stayrene.
Important Information
This property does not accommodate bachelor(ette) or similar parties.
Policies
Check-in: 03:00 PM - 10:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Non-smoking rooms
- Air conditioning
- Lift / Elevator
- Non-smoking throughout
- Private check-in/check-out
- Cashless payment available
- Fire extinguishers
- Contactless check-in/check-out
- Smoke alarms
- Property cleaned by professional cleaning companies
- Key access
- 24-hour security
- Television in common areas
- Free wired internet
- Self parking (surcharge)
- Offsite parking discounted rates available
- Internet access
- Exercise/lap pool
- Covered parking
- Swimming nearby
Rooms Available
-
Studio with Lake View
The infinity pool is a top feature of this studio. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned studio is consisted of of a flat-screen TV with streaming services, a private bathroom as well as a balcony with lake views. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Kitchen
- Private entrance
- Tile/marble floor
- Dining area
- Electric kettle
- Stovetop
- Bidet
- Cleaning products
- Linen
- Dining table
- Private apartment in building
- Toilet paper
- Infinity pool
- Trash cans
- Shampoo
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
-
Deluxe Queen Studio
This studio's standout feature is the infinity pool. The studio includes a private bathroom fitted with a shower, a bidet and a hairdryer. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned studio offers a flat-screen TV with streaming services, a washing machine, a private entrance, a seating area as well as pool views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Fan
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bidet
- Cleaning products
- Linen
- Dining table
- Private apartment in building
- Drying rack for clothing
- Toilet paper
- Infinity pool
- Trash cans
- Shampoo
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
-
Studio with Balcony
This studio features a infinity pool. The well-equipped kitchen has a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned studio is consisted of of a flat-screen TV with streaming services, a private bathroom as well as a balcony with city views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Fan
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bidet
- Cleaning products
- Linen
- Dining table
- Private apartment in building
- Drying rack for clothing
- Toilet paper
- Infinity pool
- Trash cans
- Shampoo
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
-
Studio Apartment
The infinity pool is a top feature of this apartment. Boasting a private entrance, this air-conditioned apartment includes a kitchen, 1 bedroom and 1 bathroom with a shower and a bidet. The well-fitted kitchen has a stovetop, a refrigerator, kitchenware and a microwave. Featuring a balcony with pool views, this apartment also offers a dining area and a flat-screen TV with streaming services. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Fan
- Toilet
- Microwave
- Private bathroom
- Kitchen
- Private entrance
- Tile/marble floor
- Dining area
- Electric kettle
- Stovetop
- Bidet
- Cleaning products
- Linen
- Dining table
- Private apartment in building
- Drying rack for clothing
- Toilet paper
- Infinity pool
- Trash cans
- Shampoo
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
-
Studio with Lake View
This studio features a infinity pool. Meals can be prepared in the kitchen, which has a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned studio is consisted of of a flat-screen TV with streaming services, a private bathroom as well as a balcony with lake views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Cleaning products
- Linen
- Dining table
- Private apartment in building
- Drying rack for clothing
- Toilet paper
- Infinity pool
- Trash cans
- Shampoo
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
-
Studio with Lake View
Guests will have a special experience as this studio provides a infinity pool. The studio includes a private bathroom equipped with a shower, a bidet and a hairdryer. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned studio offers a flat-screen TV with streaming services, a washing machine, a private entrance, a seating area as well as lake views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Fan
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bidet
- Cleaning products
- Linen
- Dining table
- Private apartment in building
- Drying rack for clothing
- Toilet paper
- Infinity pool
- Trash cans
- Shampoo
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
Guest Reviews
- Andrea (6/5): -
- Aleeya (10/5): - Best property for a short stay. Comfortable and suitable for couple stay! Highly recommended.
- Syafiqah (10/5): - Comfortable n clean homestay.. also contactless check in. very responsive host. complete with kitchen amenities. will stay here again next time.
- Hanani (10/5): Clean & comfy homestay. Plus nice & responsive host. Highly recommended 💯💯 - Very responsive host 👍🏻
- Eng Hee (9/5): - The host is very nice, well prepared guide on entrance up to key collection and room facilities. The location is a bit pack during peak hours, jammed in and out.
- Zul (10/5): -
- Farah (7/5): -
- Mathew (7/5): Fair - What i like about it was the apartment and carpark is easy to find, no trouble with security. Its located near many eateries at Mt Austin. Love the view from the balcony Price is abit steep for an old condo. Room deco is decadent. Bed is not as comfy as others i had went. Lacks many basic items like proper shampoo & shower foam, tissue box, drinking water dispenser.
- Saori (5/5): smelly room, facility is not working - セルフチェックインの方法が明確であった。
駐車場へのアクセス方法も分かりやすかった。 下水の臭いがする。電子レンジが設置されているが動かなかった。持ち帰りのお弁当が温められず困った。
ベッドが固い
- Raynor (4/5): -
- Yumi (8/5): -
- Hafiz (9/5): -
- Norzuliana (8/5): - The stay actually quite spacious & family friendly for those who bring old citizens & infants None.. everything just great
- Tevar (10/5): Very recommendable. we will book again. - Location is good, easy collection of keys, the room was super big and very spacious and comfortable. the location a bit off from the main road and no direct access to shops to buy food and other stuff.
- Maisara (4/5): -
- Jeffrul (9/5): -
- mohd (1/5): -
- Ang (5/5): - The location. The unit seems not properly maintained. Lot of moldy spots can be seen.
- Adam Afiq (8/5): -
- Kesavan (10/5): Great! - Strategic location and the facilities are really amazing which provide everything what you need. The management(Stayrene) really give a good fast services to solve my clarifications. #100% Recommended 🤗🙏🏻🙌🏻 Nothing everything perfect...🤗🙌🏻🙏🏻
- Izraai (10/5): -
- Clement (4/5): - Bed sheets very dirty, can see stains all over.
- MELIANNA (7/5): -
- Yee San (7/5): - Location. Comfortable bed. Stain in toilet bowl and some other places in the house. Cleaning charges. No washer and dryer available. Water heater not hot enough.
- Mohammad (10/5): -
- David (10/5): -
- Nurul (8/5): Very good -
- Hartini (7/5): Good - Good location Mattress too hard, feels like sleeping on the floor…smelly toilet…furnitures quite old
- Xinyi (7/5): Good -
- Siti (6/5): Stay for 2 nights...its make my back ache coz of the bed. - Easy to access n collect the key from mailbox The bed is not a mattress...its a wood...
The microwave isn't working..waiting for more than half hour to hot the food but its still cold.
The bathroom have a bad smell.
No internet connection from the wifi.
- Lailahusna (10/5): Exceptional -
- Hartini (8/5): Awesome!!! - Pls put big mirror for guess instead just of mirror in the toilet?
- Drhar (8/5): Very good -
- Mohd (10/5): Exceptional -
- Su (7/5): Good -
- John (9/5): Apartment had everything we needed. Great location for JB with nice pools and gym and easy access to Singapore. - Apartment had everything we needed. Great location for JB with nice pools and gym and easy access to Singapore.
- John (9/5): Great location for JB and about a 50 minute ride to Singapore City Centre & Airport. Good value for money. - Great location for JB and about a 50 minute ride to Singapore City Centre & Airport. Good value for money.
- Saedun (4/5): Disappointing - Environment was nice and peacefully Cleanliness is terrible... there are stains on the bottom sheet... only the top sheet was cleaned, while the bottom sheet has visible stains..I thought the stain couldn't be removed... but when I washed the sheet, the stain came off. I think the cleaner only washed the top sheet.
- John (9/5): The property is excellent value for money. - Great apartment is a good location in JB, Malaysia with easy access to the malls, legoland and the boat pier for a sunset boat ride. Very nice swimming pools and gym available for free. The property is excellent value for money.
- Miss (10/5): Exceptional -
- Azura (8/5): Very good - No room fragrance
- Miss (9/5): Superb -
- Pajiyar (8/5): Very good -
- Anonymous (6/5): Pleasant - Room layouts were nice. Building looked very old, curtain were faulty during check in.
- Sahlini (10/5): Exceptional -
- Izza (10/5): Exceptional -
- Lik (9/5): Superb -
- Rubel (9/5): Superb -
- Zakaria (9/5): Superb -
- Stella (9/5): Superb -
- Muhammad (7/5): Good - he space was so cozy and well-designed, with a great balance of comfort and style. The location was also perfect, making it easy to explore the area The only thing I didn't really like was the bed—it was a bit too hard for my comfort. I prefer something a little softer, but other than that, everything was great!
- Michael (1/5): Bad - Not applicable Very easily the worst place I have ever stayed (in this price range). Though I finally got a refund after 3 weeks and endless correspondence, I wouldn't recommend it to anyone. The leaking air conditioning that will make you wake up at some point in a soaking wet bed is just the tip of the ice Berg. The mattress is a block of wood, seriously and literally. The place is filthy, mouldy and smells like a train station toilet. And during correspondence to move out and get a refund the host agent found it hilariously funny to keep on addressing me with Mrs. I love to be made fun of, when it's actually funny. And. It's in the middle of a long term construction site. I usually give 9 to 10 ratings, you do the math.
One last thing. Why are there no images of the apartment? Stupid me relied on good ratings. Highly doubt those are real.
- Thawatchai (7/5): Good -
- Darren (8/5): Very good - Lots of eateries, services & two malls ie Aeon Tebrau City & Toppen within 4 km radius. Good internet & streaming. Water leak from AC on bed headboard. No fan. Furniture old, dated. Kitchen's plates, glass too limited. Only two thin towels for 3 nites stay. Studio size.
- Afiq (10/5): Exceptional -
- Nur (8/5): Very good - surrounding is comfort the equipment not really well coz get mattress its so hard..
- Maimunah (10/5): Exceptional -
- Eliyya (10/5): Amazing Stay – Highly Recommend! - The host were friendly and attentive, the room was spotless and cozy -
- Ainul (8/5): So far it’s okayla..host very helpful - People with weight 80 above is not suitable for sleeping in the upper bed
For second car will go through’troublesome’ Security guard. So strict Bathroom and Bedsheet little bit smelly
- Min (8/5): Very good - everything okay n love it depo to much high.. Rm200..
- Zawawi (10/5): Exceptional -
- Chai (7/5): Great place for a short stay! - Location was alright, near eateries so it was convenient to find food.
Got the second highest floor so view was great as well
Place was very clean and tidy upon checking in, but could improve in terms of providing water dispenser and soaps
but other than that, all the necessities like iron/iron board, hair dryer, etc are all provided
Host was responsive and clear with instructions. There happened to have a construction right beside the building, so even though we stayed at quite a high floor, but still can hear the noise coming from the construction site early in the morning
Key was not very easy to unlock the door (manual key)
Toilet sometimes have abit of smell, but tolerable
Mail box area was abit dark
- Simone (7/5): Nice place for a short stay. - A nice, spacious and clean apartment complex that is well secured with guards. Table to work and balcony to dry your clothes. Its not very centric, but like 10min drive from the centre and the border to SG. There were constructions ongoing and even in higher levels you could hear the traffic from the main street in the nights. Good price.
- Preeneesha (10/5): Super - The concept of the house The remote has problems other than that everything was working just fine
- Fattah (9/5): Superb -
- Qina (10/5): Returning Customer - Second time here. Still loving it. None
- Harun (5/5): Passable -
- Shafiqahnurfateen (5/5): Passable - Nil
- Mohamad (10/5): Exceptional -
- Sueyin (8/5): Very good -
- Mae (9/5): Superb -
- Syakira (10/5): Exceptional -
- Mohd (8/5): Very good -
- Xiao (10/5): Exceptional -
- Amirah (10/5): Exceptional - Everything was really good, the most i like is the host very quick response and friendly -
- Pik (10/5): Exceptional - Very cozy and nice environment. The parking ramp is slightly tight to drive on.
- Jonathan (4/5): Disappointing -
- Nurul (10/5): Exceptional -
- Mohamad (7/5): Good -
- Aryani (9/5): A simple apartment that's equipped with everything you need. - The hassle-free key collection and the host have been helpful throughout our stay. We loved the bathtub and the swimming pool. The bidet was rather loose, not a big issue though.
- Nur (10/5): Exceptional -
- Renuga (8/5): Very good -
- 06 (10/5): Exceptional -
- Seri (10/5): Awesome! - Everything is good. Thank youu Parking is a bit far from the entrance.
- Salini (9/5): Comfy stay - Very convenient Can improve bathroom cleanliness and can provide minerals for complimentary..
- Ming (7/5): Good - Unit is highly exposed to traffic noise
- Charmaine (1/5): Overcharged for this bad quality of stay - Nothing Property was dirty, toilet has fishy smell very disgusting
Was charged $52.10 SGD when the booking was only $31.77 couldn't contact booking.com neither the property can help me
- Chua (2/5): Very poor - Noisy. Aircon so dirty that I have to clean it myself, and yet I have to pay RM60 cleaning fees. No water or soap provided and inconvenient to buy.
- Mimi (7/5): Good -
- Muhammad (7/5): Good - Staying for 1 night. Easy parking and near to lift. Kids love the pool. A lot of shoplot but hv to use transport.No Mirror only at Toilet. Toilet sink is clogged. Water Heater cannot use. Suitable for Chinese..and Deposit RM 200...too high.
- Saqib (8/5): Very good -
- Kuan (8/5): Very good - The overall room was pretty pleasant. Had a functional fridge, a bathtub, aircon was working good, bed was really comfortable, quite a bit if charging points, provided clean towels, some cutleries (i.e. cup, plate, bowl, spoon and fork), TV had netflix.
Check-in process was quick and simple. Loved that within the compound, there are two 24/7 stores for purchases such as toiletries, snacks or water. - Gate was a bit rusty, took a few tries before we managed to unlock the gate.
- Only toiletries provided was a 2-in-1 shampoo and body wash. No toothbrush/toothpaste.
- Sink in the toilet was a bit prone to getting stucked, water drains a bit slowly.
- Toilet door was faulty, couldn't lock properly
- Soundproofing not the best, could hear noise from outside if there are movements etc.
- Some lights were a bit faulty (ornament looking one)
- Norhazila (9/5): Good value for money - Nice and clean , comfortable Nothing
- Huey (9/5): Superb - Environment, feel comfortable & quiet -
- Huzai (10/5): Exceptional -
- Hafizullah (10/5): Exceptional -
- Arif (10/5): Exceptional - Customer service TERRBAEKKK
- Noraini (9/5): Superb -
- Qina (10/5): Will come again when we visit JB. - Love what you did with the studio. The bed on floor is really suitable for my one year old who is learning to move around himself. He had a very good time moving around the house and sure is very happy with your large screen TV, None. Loved every single thing about this stay.
- Albert (8/5): Very good -
Photos