Comfort Inn West

Location: 222 Hearst Way, Ottawa, ca

Star Rating: 3 Stars

Property Type: Inns

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Non-smoking rooms
• Air conditioning
• Pets allowed
• BBQ facilities
• Luggage storage
• Express check-in/check-out
• Fax/photocopying
• Facilities for disabled guests
• Ironing service
• Non-smoking throughout
• Shared lounge/TV area
• Concierge service
• Wheelchair accessible
• Allergy-free room
• Outdoor furniture
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Key access
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Key card access
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Private picnics
• Reception hall
• Covered parking
• Secured parking
• Bulk dispenser for toiletries

Rooms Available

• 2 Double Beds, Non Smoking, 2nd Floor

  This 2nd floor room features a refrigerator, microwave, wireless internet and a 32-inch LCD TV.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Radio
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Coffee machine
  • Cots

• 2 Queen Beds, Non-Smoking, Ground floor/Pet Friendly

  Offering free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. This family room is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker and heating. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Alarm clock
  • Coffee machine
  • Linen
  • Entire unit located on ground floor
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm

• 2 Queen Beds, Non-Smoking, 2nd floor

  Providing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room provides air conditioning, a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Alarm clock
  • Linen
  • Upper floors accessible by stairs only
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm

• 1 King Bed, Non-Smoking, Ground floor/Pet Friendly

  Featuring free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The triple room features air conditioning, a tea and coffee maker, a sofa, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Sofa
  • Alarm clock
  • Linen
  • Entire unit located on ground floor
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm

• 1 King Bed, Non-Smoking, 2nd floor

  Offering free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned triple room offers a flat-screen TV with cable channels, a tea and coffee maker, a sofa and heating. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Sofa
  • Alarm clock
  • Coffee machine
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm

• 1 King Bed, Non-Smoking, 2nd floor

  Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides air conditioning, a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Alarm clock
  • Linen
  • Upper floors accessible by stairs only
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm

• 1 King Bed, Non-Smoking, Ground floor/Pet Friendly

  Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Alarm clock
  • Coffee machine
  • Linen
  • Entire unit located on ground floor
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm

Guest Reviews

• Joanne (8/5): -
• Kamaljit (3/5): - Decent room and bathroom. Reception lady called me ahead of time about my stay and I told her I will be there about 2:40 PM.when I got there around 2:40 PM but she said your room is not ready.she said you have to wait for one hour then I said you have provide me my room by 3:00 PM ,she said come at 3:00 PM. I saw other people got their room before me even though they were there after me. Second thing their breakfast is a joke,very small area for many people
• Hajimokhtari (9/5): -
• Vikram Singh (8/5): Great choice for a short stay - Room was spacious for 4 of us, plus 1 dog. We were give ground floor room which was convenient as well. There was no space to park our cars right outside our room. Not a big issue though since the parking lot was an easy walk.
• Ken (4/5): Left hungry - The breakfast was basically gone when we got to the cafeteria. Too little food for too many people.
• Lamarche (8/5): - La chambre convient à mes besoins J'ai été peu impressionné par les choix offerts au déjeuner. Je n'ai pas vu de pain brun, par exemple.
• Henry (9/5): Well located for the purpose of our trip. - Breakfast was Ok and manage to tied us over until Lunch. There really was not any major thing we disliked.
• Rachel (7/5): Overall, the stay was good. - The staff were very nice and helpful. My bed was very lumpy And needed a new mattress. My friend’s was very squeaky. The walls between the rooms were very thin so I could hear everything going on in the next room. Ear plugs helped. I didn’t like having to pay $25 plus tax. Each day that my dog was there.
• Denis (6/5): - Je ne suis resté qu' une seule nuit, ambiance chaleureuse N/a
• Vargas (10/5): -
• Michael (4/5): - The room was not very clean, dirty floors, dusty baseboards and hair in the shower. It was dark and not very inviting. Breakfast was a gong-show. This property was way too expensive for such a poor offering.
• Achraf (7/5): -
• Patti (7/5): We needed a place to stay for the weekend, generally a quick breakfast and a place to sleep as we are out for the day. - Location Price compared to other hotels that weekend An older hotel Not sound proof rooms A lot of noise from the room next door and hallways
• Doug (9/5): - Wilson at the front desk was great in helping us secure a room after a third party agent cancelled our room.
• Sandra (10/5): -
• minerva (10/5): Great stay. Very clean affordable. Good selection for breakfast - Very clean rooms and they clean it everyday Nothing
• Здрак (10/5): -
• Dan (9/5): -
• kurtly (7/5): -
• Ray J (8/5): -
• Landry (8/5): - tout a été parfait
• Ruth (9/5): Will book again. - Coffee was great, bed was very comfy and it was quiet! There were several groups of sport teams over the weekend. Breakfast was very noisy and unorganized. MOnday mornings breakfast was perfect!
• Brian (4/5): -
• Nicola (Nick) (7/5): -
• Yahaya (4/5): 👍👍👍 - 👍 👍
• Avelino Jr (9/5): -
• Kunal (10/5): - Clean room, nice fitness room, good neighborhood, proximity to highway, good breakfast. NA
• Ding-Wei (9/5): -
• Jo-anne (8/5): - Heater / AC wasn't really working. So the air in the room was stale. Also, someone was smoking weed and it was so strong in out room.
• Thomas Cheyne (8/5): -
• Michele (9/5): The staff was super nice and the hotel offered free bottles of water so that i really appreciated - Close to every single thing No elevator
• Apps (1/5): -
• R3DGAL (8/5): - Breakfast needs improvement
• Nicolas (7/5): -
• Libor (5/5): - Snídaně naprosto špatná, jídlo nebylo chutné a byl velmi malý výběr.
• Nolan (7/5): -
• Lorraine (7/5): Decent enough - Location Breakfast food was bland
• Joel (5/5): - Close to Canadian Tire center Heater would not shut off
• Martina (8/5): Net verblijf met ruime kamer en lekker bed, iedere ochtend gevolgd door een lekker ontbijt. - Het was goed geregeld, het ontbijt stond keurig optijd klaar en werd constant bijgevuld.
• Cindy (8/5): - Convenient
• France (8/5): -
• Heather (8/5): Comfortable hotel and very friendly staff - Property was not in a congested area
• Bilal (8/5): -
• Wendy (7/5): - Convenient Hard beds
• Andy (7/5): -
• Colton (8/5): -
• Mary (9/5): -
• Martine (6/5): -
• Bill (5/5): Would’ve been good except for a group of inconsiderate people in the room across from ours arguing and partying in the e - Close to the arena and shopping areas. The continental breakfast really needs attention. Always have to wait for food items to be replenished, sad when you have to tell someone that the coffee and juice dispensers were empty.
• OMO TOMMY (10/5): -
• Ulrich (5/5): -
• Line (7/5): Bien - Notre séjour était pour aller voir les Sénateurs Le déjeuner etaitfroid
• Mohit (9/5): -
• Caitriona (8/5): -
• Kiyahna (9/5): Was close the arena which I like. The cabinet door to the fridge was broken but that’s all. - It was close to the arena
• Nicole (7/5): - Breakfast was great!
• Devin (4/5): - Breakfast was decent Walls were paper thin you could hear everything, there was already hair in the shower when we checked in the room. And the room stated a tub and shower and there was only a shower. And the room was such an odd shape felt like an after thought to add this room in some unused space
• Andre (8/5): -
• John (8/5): Pretty good ! - Good value for the money. Should have a shuttle bus to the Canadian Tire Centre for hockey games.
• Ray (10/5): - Very clean
• Janik (8/5): -
• bilal (10/5): -
• Warren (9/5): -
• Braden (5/5): Good overall, hallway parties not great. - Nice spot, clean room, fair price. Party going on in the hallway outside my room past 11:30 pm on a Thursday night. Very loud.
• Amy (10/5): Comfy beds, great service - Great service at check in and out!
• Cote (10/5): -
• Emelie (8/5): -
• Hillar (10/5): -
• Frewen (8/5): -
• Morency (7/5): -
• Nataliia (10/5): -
• Marta (8/5): - L'emplacement, la gentillesse à la réception, le petit déjeuner Il manquait une petite table dans la chambre et 2 chaises
• Eric (8/5): -
• Jay R (10/5): -
• Dino (10/5): Fbulous - I slept very well....staff was extremely friendly.I was also very impressed with the tv and bfreakfast Thanks Dino EVerything was GREATTT:)
• Vitaliy (8/5): - Good breakfast Smallish room
• Yee-Fung (7/5): -
• Milos (9/5): I'd stay there again - Breakfast was great. Eggs, mini sausages, potatoes, toast, waffles, cereals, fruits, yogurts, milk, coffee, apple and orange juice, muffins, it was all there, very easy to pick. Room was quiet even though the hotel is right next to the highway. Bed was comfortable, bathroom was clean. There was a mini fridge and a microwave in the room. The way I was explained how to go to my room did not make any sense because I had to go outside and around the building even though the room (as any other) was accessible from the lobby that was of course inside.
• Hélène (9/5): Je suis satisfaite - Tout est correct J’aimerais qu’il est 2 chaises dans la chambre
• Waheeda (9/5): Great stay. I will recommend this hotel. - Cleanliness, pillows were very comfy, bathroom clean and has enough toilet papers, towels; but would be great if they provided liquid body soap rather than small bar soap. N/a
• Cynthia (10/5): excellent 2nd stay at this location. - Spacious room with comfy king bed and complimentary breakfast. Super friendly staff.
• Lionel (10/5): Very pleasant! - Very good location regarding our needs!
• Giovanni (10/5): -
• Bordeleau (8/5): - Beaucoup de bruits durant la nuit
• Angie (9/5): Excellent little hotel in a great location - Staff and location I little more selection at breakfast
• SANA (8/5): -
• Thea (6/5): Nice in general but can be better - Comfortable beds Beds comfortable but noisy. Hot in the room and aircon not working. No elevator to access the second floor with my luggage, only stairway. So I had to pay more to get a room on the ground floor. Spider webs by the bathroom door
• Amrita (9/5): - Nice breakfast, very comfy beds excellent sleep after a long drive.
• Sulley (6/5): It was comfortable staying there - I liked the environment The floor carpet is old
• Joseph (4/5): -
• Sanjeev (8/5): - It was good and stuff are very friendly
• Sana (7/5): Satisfied - they didnt have standard sized pillows, instead had cushions. I just found it weird to not have pillows on the bed. Price could have been cheaper
• ahmed (5/5): ‏The food is the same every day. There is no variety in the food. Surveillance cameras should be installed in the facili - nothing The place has a mix of visitors.
• Jeanette (10/5): -
• Hélène (10/5): Excellent - Tout était parfait
• Mhd (10/5): -
• Anna (7/5): A quick one night stay after the hockey game . Friendly staff, clean room, comfy bed. Very convienient location , and g - Proximity to our venue The noisy AC/heating unit
• Marc (7/5): Overall stay was satisfactory - Front desk staff on 2nd day were very efficient and friendly. The breakfast was quite good. Parking in front of room was a plus. The need for a 300$ security deposit when there were no incidentals available in the room. Therefore, possibility of incidental fees are superfluous. Moreover, such deposit was not advised at time of booking. Lastly, at time of check-in the lobby and hallway had strong odour of cannabis.
• Ebdon (8/5): -
• Maria (9/5): Pleasant stay - very pleasant and professional staff

Photos