StarQ Hotel Kuala Lumpur
Location: 91 Jalan Bukit Bintang, Kuala Lumpur, my
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Prime Location in Bukit Bintang District
Situated near iconic landmarks like Starhill Gallery and Pavilion Kuala Lumpur, StarQ Hotel Kuala Lumpur offers a convenient stay in the heart of the city.
Comfortable & Well-Equipped Rooms
Guests can enjoy air-conditioned rooms with modern amenities including a flat-screen TV, safety deposit box, and private bathroom, ensuring a comfortable and relaxing stay.
Convenient Facilities and Services
With free WiFi, room service, and a 24-hour front desk, guests can expect prompt assistance and a seamless stay experience at StarQ Hotel Kuala Lumpur.
To experience the vibrant city life of Kuala Lumpur from a comfortable and convenient setting, book your stay at StarQ Hotel Kuala Lumpur today.
Important Information
This property does not accommodate bachelor(ette) or similar parties.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:30 PM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Room service
- Family rooms
- Lift / Elevator
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Non-smoking throughout
- Concierge service
- Allergy-free room
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Food delivered to guest room
- CCTV outside property
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Security alarm
- Key card access
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Internet access
- Housekeeping on request
Rooms Available
-
Deluxe Family Room
Featuring free toiletries and bathrobes, this family room includes a private bathroom with a shower, a bidet and a hairdryer. This family room is air-conditioned and has a flat-screen TV, soundproof walls, a mini-bar and a tea and coffee maker. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Slippers
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
-
Superior Family Room
Featuring free toiletries and bathrobes, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The family room features air conditioning, soundproof walls, a mini-bar, a tea and coffee maker and a flat-screen TV. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Slippers
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Shampoo
- Body soap
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
-
Deluxe King Room
Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room provides air conditioning, soundproof walls, a mini-bar, a tea and coffee maker, as well as a flat-screen TV. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Slippers
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
-
Deluxe Twin Room
Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The twin room features air conditioning, soundproof walls, a mini-bar, a tea and coffee maker, as well as a flat-screen TV. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Slippers
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
-
Deluxe Triple Room
Offering free toiletries and bathrobes, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The triple room offers air conditioning, soundproof walls, a mini-bar, a tea and coffee maker and a flat-screen TV. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Slippers
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
Guest Reviews
- Noorjeet (10/5): - Good hotel and good staff
- Jelly (4/5): We are ok , but the shower really bad - Location The property needs to use proper shower.
- Jelly (4/5): -
- Florence (10/5): -
- Anna Sandra (10/5): -
- Manjor (10/5): -
- Khafirul Akmar (6/5): - During the online booking, the total price shown was around RM70 including charges. However, when I arrived at the hotel, I was asked to pay around RM80 because of additional charges that were not clearly mentioned during the online booking process. I feel this is misleading because the final amount should be transparent before payment confirmation. Please explain these extra charges and improve the price transparency for future customers.
- Johnny (10/5): -
- Deechief (3/5): - Cleaning poor
- Chinmoy (10/5): - All Good Not applicable
- Nur Azeera (10/5): -
- Nurshaleen Zazaelka (9/5): - good good
- azira asikkin (10/5): -
- Jacky (1/5): - The rooms are not as per photo shown. The tower is smelly and the the room is fungus smell..
- zakariya (6/5): لا بأس - موقعه جيد للي يحب الحياة الليلية الغرف ضيقه ازعاج فالممرات بسبب ضيق المكان اي احد يمشي أو يسولف راح يزعجك + ما يصلح للعوائل نهائياً
- Muhammad Iqbal (9/5): - location good environment good
- tharma (1/5): Bad - I don't like anything. Location, room, noisy, last minutes changing room, no specific iron at room etc.
- Maximilian Han Chiang (10/5): -
- Rekha (1/5): - Location, and that's why they take advantage on scamming people. AVOID THIS SCAM HOTEL!! CLEANLINESS WAS ALSO BAD!! They downgrade guests to much smaller rooms while charging the same rate. This didn’t just happen to me it appears to be a repeated and ongoing practice. I booked a two queen beds room for 3 pax. When I arrived, the staff proceeded with check-in without mentioning any issue and asked me to make full payment. Luckily, my card initially declined. While I was taking out another card, the receptionist suddenly informed me that my booked room was unavailable due to an “electrical issue” and that they would move me to a king-size room instead. I asked to inspect the room first. The room was barely one-third the size of what I had booked on Booking.com, so I refused it. He showed me another room, which was the same size. He then said they would provide an extra mattress on the floor, which would be placed directly in front of the toilet door because the room was extremely small. When I asked about the price, they insisted on charging the same rate, claiming they could not change the price of a Booking.com reservation. I I insisted on receiving the room I had booked and reserved in advance. While waiting, I met a Malaysian Chinese family of three who were also being downgraded despite booking a larger room. Shortly after, two other male guests arrived with the same issue, followed by a family of four who were also downgraded. Eventually, after repeated disputes, they offered me a slightly bigger room but it still had only one king bed, the linens smelled like sweat as if it had not been changed and bathroom was very dirty. Later, the situation became very chaotic when the father from the family of four shouted loudly at the receptionist. Several other guests came out of their rooms and I spoke to some of them, and multiple guests confirmed they had also been downgraded from what they originally booked. They moved us to the double queen beds the next day but still the bathroom was very gross and linens smelled.
- Keshav (3/5): It was below expectation. - Location of the hotel is best. The facility, services, and cleanness were worst.
- Camilo (7/5): -
- Abd Talip (10/5): -
- Yassmine Najhi (1/5): Malissimo - Nienti era una struttura malessima nienti servizi nienti educazione nienti pulizia nienti di nienti ne meno carta genica vieni servita in bagnino Abiamo avuto un albergo malessimo e Niente
- James (10/5): -
- Nur Ayda (10/5): -
- Siti Balkhis (10/5): - Nice cold room
- Uwais (10/5): -
- haswan (1/5): - bilik bau busuk
- Uwais (10/5): -
- Jehaan (10/5): -
- Razuel (10/5): -
- Kaur (8/5): -
- srabon (10/5): - Nice hotrlband good location staffs are helpful Nothing all ok
- Jehaan (10/5): -
- Tieumimung (7/5): - Blk selesa, luas dan berbaloi Hrga. Staf membantu Lokasi Sgt sesuai pejalan kaki. Hanya jalan kaki shja ke tempat yg MENARIK di sekitar Bukit Bintang Tahap kebersihan cadar dan bed perlu di tambah baik lagi.
- Adam Alrubai (9/5): -
- Adam Alrubai (8/5): -
- adam (10/5): -
- Adam Alrubai (8/5): -
- Diana (9/5): -
- Adam Alrubai (7/5): -
- FADZILLA (5/5): -
- Daniel (10/5): - BUENO Y BARATO En Bukit Bintang, mi lugar favorito Nada
- العبري (10/5): -
- Ekta (10/5): -
- Daniel (10/5): -
- ryan (1/5): - Location I turned up early paid for early check in and have now been chargered for cancellation as they claimed i didnt stay. Ive requested a full refund and have been ignored terrible. Stealing money! Booking.com useless not helping at all
- Mohd Zaki (9/5): - I like to stay again at room 401 Bathroom water leaking at shower
- mufid (5/5): So so - Location There is nothing info about cleaning service. I need to tell them.
- Xerneas (3/5): -
- Natsamon (1/5): -
- Hossain (10/5): It was a good hotel and location - Good hotel with a great location. Staff are friendly and helpful, and housekeeping keeps the rooms clean and comfortable. Overall, a pleasant stay and good value for money.
- Hossain (10/5): - Excellent location, clean rooms, and supportive staff. Comfortable stay overall. Receptionists are helpful
- Mia (10/5): - Very recommended place to stay—clean, nice room and super close to the monorail, LRT, MRT station Friendly staff with great attitude, nothing to complain 😊
- Mohamed Salleh (2/5): Very bad experience stayed in this hotel. - Location of the hotel. The room is very dirty, with recycled bed sheets, pillow covers, and towels very dirty plus smell stink, toilet has chipped tiles with a leaking tap, and the cups have lipstick stains. Room cleaning must be requested and clothes hangers in the room not appropriate for hanging guests' clothing.
- Ahammad (10/5): - I had a good experience with this hotel. Everything is near the hotel .the location is super, the room is clean, all the staff are friendly, before booking I saw some negative reviews on the booking platform so I was worried but now actually I don't understand why they put these kinds of reviews. I will definitely come back Outside is something noisy but enjoyable 😜
- NUR JALILAH (8/5): -
- Muhammad (10/5): -
- Laila (5/5): - Location is good The shower is leaking, water flows non stop causing noise Staff says it is unrepairable
- Asghar Ali (1/5): - wasn’t clean the shower and bathroom was very small
- Edmund (7/5): -
- Isfat Nasrin (10/5): -
- Tracy (2/5): -
- Lennox Ochieng (8/5): - It's proximity to shopping malls The cleaning was not being done daily and promptly
- Amani tan (10/5): - Good
- srabon (10/5): - Shortly i will refer for both group and single travelers and families,who planning a quality trip on a fixed budget, I highly recommend StarQ Hotel as an excellent choice for your stay in Bukit Bintang. The hotel offers a modern, star-class ambiance with a neat and spotless lobby, supported by a smart and professional reception team. The rooftop adds an extra touch of relaxation and charm. Overall, StarQ Hotel has everything needed to make your trip more remarkable, comfortable, and truly satisfying.
- Rubel (10/5): - This hotel is very exceptional. Really I had an wonderful experience.
- SANDEEP (1/5): - Location is good. Housekeeping is not good, no cleaning, and poor services for customers.
- JDD (3/5): -
- JDD (3/5): - Check in was terrible. My room was not available when I arrived. Despite exchanging messages with them prior to arrival. Sent me to sister company hotel where room was terrible. Went back to StarQ and stayed in small room 1 night and moved to my room next day. Pictures are very deceiving. NO SAFE IN ROOM. Cleaning staff VERY good and friendly. Front desk no help with ANYTHING. GREAT location. "Wardrobe" was a clothes rod less than 2 feet long, and it was not deep enough to cleanly hang clothes.
- Joshua Ledesma (10/5): -
- Mahmoud (4/5): Don't expect much - Location I book room with window but when I received the room wasn't same as I booked in photo and with no window
- Angel (3/5): - Change my hotel ,i was booked star q ,changed me to other branch named aq hotel 10pm no electric 1am no water No heat water Never come again
- Joaniva (5/5): Tak puas hati - Tengah-tengah Bukit Bintang. Senang nak jalan sana sini. Booked 2 single beds tapi dorang bagi queen bed atas alasan bilik lain tak kemas lagi. Sepatutnya jangan iklankan bilik Tu kalau penuh atau tak tersediakan. Saya rasa macam kena scammed sebab sepatutnya bayar murah jadi kena bayar lebih sebab dorang tukar bilik tanpa bincang.
- Radiah (10/5): - All good Not applicable
- Coco (10/5): -
- Goh (10/5): A lot of entertainment shopping and food - Clean room and big Helpful and friendly staff
- NORAZILAH (8/5): -
- Muhamad Hasril (5/5): I would like to stay again, - Centered to BBB Hot water doesn’t work
- Woei Ping (10/5): -
- Faizal (10/5): Valueable for money, but i just little bit dissappointed for my first night experience. - Location Everythings. But something was dissapointed me. The room was not prepared well when i came to check in. I have booked it three month early, but when i coming to checked in, i did’nt get my room.
- Gerard (10/5): -
- KUANHSUN (5/5): -
- Norsiah (10/5): -
- Nodira (10/5): The service is so good, left me good impression. Thank you! - The location Nothing actually
- Akbar (3/5): Не брать номера со стороны улицы - Номера маленькие и со стороны улицы очень шумно Нечего хвалить
- Gaitry (5/5): Dichtbij winkels en jightmarkets. - Lekker dichtbij winkels en nightmarket. Het was erg klein allemaal, er kwamen extra kosten bij waarvan ik niet op de hoogte was. Badkamer en wc erg klein wc werd nat tijdens het douchen.
- Aqilah (8/5): - Location and the staffs! For the price and location? nothing at all.
- JOSHGUN (10/5): -
- NADZEYA (1/5): Грязная ночлежка с наглыми хамами на ресепшене. - Ничего. Отвратительное отношение к гостям. Мы приехали группой из 10 человек, были забронированы номера с двухместным размещением. В итоге нам дали номера с 4-х местным размещением, все незнакомые люди, одно дело туалет и ванная для двоих, а другое дело для 4-х человек. Когда мы попросили заменить номера, нам сказали что свободных номеров нет. Я не согласилась на такое размещение, зашла на букинг и оказалось что в отеле полно мест. Я заказала делюкс 15 метров с окном с большой кроватью. Мне дали номер с одной большой кроватью и одной маленькой с условным окном в коридор, в номере грязь, постели ужасные, такое чувство что постельное бельё не стирают пока на нем не поспит человек 100. Когда я сказала что это не тот номер который я заказала, на меня смотрели с ухмылкой и говорили что других вариантов нет. В итоге сказали что завтра дадут другой номер. И дали маленький номер метров 6, но зато с окном. Постельное было грязное, я с уборщиком стояла в коридоре и выбирала наволочку, которая более менее нормального вида. Когда я сказала что заказывала и платила за делюкс, а мне дали мини номер, на меня опять посмотрели с наглой ухмылкой и сказали так отменяй бронь. Я говорю мне на улицу идти? Им было абсолютно всё равно. Одним словом дыра ещё та. Не советую. На первых фото первый номер с видом в коридор и с грязным постельным, на последнем фото делюкс 15 метров))) ожидание и реальность.
- Natallia (1/5): Отвратительно - Этому отелю нужно менять менеджеров. Мало того что они просто отказали мне в заселении, так они еще обманывают своих партнеров , говоря что мол гость не приехал. В следующий раз обязательно буду делать видео с доказательством того ,что я действительно приезжала в этот отель. Меня без причины не заселили в этот отель Менеджер хам и обманщик.
- nururrajiyah (10/5): Safe and sound! - Staff from midnight shift to morning shift very friendly and helpful!!!! All good!!!
- Siti umirah (10/5): -
- LING THIN (5/5): -
- Zanifah (1/5): - Kawasan strategik Dan senang mencari tempat makan. Pengangkutan awam senang cari. Mengecewakn. Booking Bilik Family Deluxe StarQ Hotel tetapi dipindahkan ke Hotel AstarQ tanpa dimaklum terlebih awal. Alasan Bilik masih renovation.Bilik yg diberi kecil Dan tidak sesuai utk family. Tiada ruang untuk letak luggage bagi kami yg 4 org dewasa (family room deluxe).
- Phil Foster (8/5): - Near to Pavillion/Lot 10 Prime area in KL Downstairs after dark was unsafe as the place is if you know, you know.
- Dallas (10/5): - Excellent location close to everything
- Oksana (1/5): No hot water in the shower - Location is fine, this is the only thing that is fine about this place No hot water in the shower, made me catch a cold
- Romaric (7/5): -
- Ali (7/5): Convenient location and good internet, but the room conditions and noise levels made the stay uncomf - I really liked the location, it was convenient and easy to access. The internet connection was also very stable and fast. The room was quite small and did not have a proper desk, which made it difficult to work comfortably. Sound insulation was very poor — there was constant noise from outside and from other guests at all hours, even late at night (around 3–4 AM), which made it hard to sleep. My room (404) had a window facing the corridor, so there was no natural light and it couldn’t really be used for fresh air. This made the space feel quite closed and less comfortable overall.
Photos
