Turquoise Pyramids Gate Hotel City Centre

Location: 65 Sphinx street, Giza , Egypt, Cairo, eg

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 06:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Guest education on local ecosystems and culture
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Family rooms
• BBQ facilities
• Luggage storage
• Safety deposit box
• Tour desk
• Soundproof rooms
• Ironing service
• Currency exchange
• Non-smoking throughout
• Shared lounge/TV area
• Shuttle service (additional charge)
• Kid meals
• Outdoor furniture
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• ATM/banking
• Front desk (limited hours)
• Free wired internet
• Internet access
• Housekeeping on request
• Private picnics
• Japanese garden
• Horse riding nearby
• Guest education on local ecosystems and culture
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Quadruple Room

  The quadruple room offers air conditioning, a tea and coffee maker, a balcony with city views as well as a private bathroom featuring a bath. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Linen
  • Clothes rack
  • Toilet paper

• Double Room

  The double room offers air conditioning, a tea and coffee maker, a terrace with mountain views as well as a private bathroom featuring a bath. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Terrace
  • Linen
  • Outdoor dining area
  • Clothes rack
  • Toilet paper

• Family Room with Garden View

  The family room provides air conditioning, a tea and coffee maker, a terrace with garden views as well as a private bathroom featuring a bath. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Terrace
  • Linen
  • Clothes rack
  • Toilet paper

• Double Room with Balcony

  The double room offers air conditioning, a tea and coffee maker, a terrace with city views as well as a private bathroom featuring a shower. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Terrace
  • Linen
  • Clothes rack
  • Toilet paper

Guest Reviews

• Dennis (10/5): -
• Jean (1/5): When I first committed two years ago, this hotel was excellent. I would not give it a one star now because of the facili - Nothing I have to change rooms three times First room the toilet smelled of urine and drainage in the bathroom the bedding was dirty the second room had no showerhead and the tap for the shower was broken. The third room. One of the bed was broken and the Support for the mattress under the mattress was not good He used to be able to get a traditional Egyptian breakfast on the rooftop now the rooftop is virtually empty and there’s no facilities for drinks or anything
• Jean (1/5): -
• Marija (3/5): -
• QUINTIN (10/5): -
• Dr. Ahmed Omar (8/5): -
• Bedirhan (9/5): -
• Üstündağ (5/5): - konum olarak gayet iyi. piramitlere girise yakin. odada yerler tozluydu. banyo havlusu bile koymamislar. uyduruk kucuk bir el-yuz havlusu vardi sadece. ayrica hizli internet dedikleri sey hizli degildi. baya yavasti. yatakta eski ve yaylari belli olan bir yatakti.
• Dilara (1/5): BERBATTT !!!! - Gizadaki en berbat otel check in de boş odamız yok dediler üstelik 2 ayrı yataklı odanın ücretini ödemiştim sonra bize caddeye bakan tek yataklı çok pis bi oda verdiler zaten ses yalıtımı gibi bişey yok ve cadde her saat inanılmaz gürültülü korna ve müzik sesinden uyumayı bırakın dinlenmek bile mümkün değil. Gece su ve elektrik kesildi klima zaten yoktu oda temizliği yok. Hayatımda kaldığım en berbat otel. Ahır gibi bişey . Israrla 3. Gün odamızı değiştirdiler arka tarafa bakan bi oda verdiler yine gürültü vardı ama ilkine göre daha iyidi. Kimse kalmasın burada . Hatta elimde olsa Booking üzerinde dava bile açarım.
• Okan (7/5): - Çalışanlar yardımsever güleryüzlü. Zor durumlarda yardım etmek için ellerinden geleni yapıyorlar. İlk gün girişte yaşadığımız bazı problemer için müdür bizimle iletişime geçip özür diledi ve yardımcı olabilmek için ne gerekiyorsa yapabileceğini söyledi. Fiyatına göre iyi bir otel. Ayrılırken 10 puan verdirip fotoğrafını çekiyorlar. Bunu yapmasalar daha yüksek puan verebilirdim.
• David (1/5): - When leaving the hotel, an employee asked me if he was allowed to have my cell phone and whether he was allowed to write a review on Booking. At first I thought he was joking. I asked him twice if he was serious, he said yes both times. Reviews should be independent and not under pressure to get a 5 star rating. Stop this pathetic behavior. This is the bottom drawer and against the guidelines of Booking. In addition, the shower in room 15 was broken, I had to hold it up every time so I could stand under it.
• David (1/5): - When leaving the hotel, an employee asked me if he was allowed to have my cell phone and whether he was allowed to write a review on Booking. At first I thought he was joking. I asked him twice if he was serious, he said yes both times. Reviews should be independent and not under pressure to get a 5 star rating. Stop this pathetic behavior. This is the bottom drawer and against the guidelines of Booking.
• David (1/5): - When leaving the hotel, an employee asked me if he was allowed to have my cell phone and whether he was allowed to write a review on Booking. At first I thought he was joking. I asked him twice if he was serious, he said yes both times. Reviews should be independent and not under pressure to get a 5 star rating. Stop this pathetic behavior. This is the bottom drawer and against the guidelines of Booking.
• Hoda (3/5): -
• Bernat (8/5): - Molt a prop de les piràmides i van gestionar el trasllat a l’aeroport de forma eficient i barata.
• Magdi (10/5): - مكان الفندق ممتاز وسهل الوصول، الحديقة الامامية للفندق مكان رائع ونضيف جدًا ومعتنى بيها بشكل ممتاز. الاستاف محترم ومساعد جدًا، زياد ومروة كانو ودودين في التعامل ومحترفين في تقديم الخدمة. عبدالله رغم اني مقابلتوش لكن كلمته في التليفون ووفرلي كل المعلومات اللي محتاجها. جهاد اهتمت بمعرفة رأيي وتجربتي وعجبني حرصها على رضا العميل والنية للتطوير والتحسين.
• Najeeb (10/5): I stayed at the hotel for three nights. The hotel is clean, affordable, and having a very friendly staff. I highly recom - The cleanness and friendliness of the staff. NA
• Ahmed (8/5): -
• Said (10/5): -
• mohamad (10/5): - طاقم العمل محترمين جدا بحاجه للتطوير
• Gouma (3/5): - منظر الحديقة ممتاز وقريب من الاهرامات ولاكن النظافة سيئة جدا الفرش متهالك ومتسخ والحمام متهالك والارضية مستخة جدا تجربة سيئة
• Ragab (10/5): -
• MASATO (10/5): -
• MASATO (10/5): -
• Gamze (8/5): Fiyat performans konaklama - Otelin konumu piramitlere 5 dk yürüme mesafesi konum olarak çok iyi👍🏼 Terastan piramit manzarası mevcut Resepsiyon da çalışan boda bize çok yardımcı oldu çok güleryüzlü ve yardımseverdi Çalişanlar çok güleryüzlüydü Fiyat performans olarak tabiki iyiydi Bahçesi Kahire’nin kaosundan uzaklaştırıyor Tek beğenmediğim temizlik bizim için yeterli değildi
• Viviana (1/5): Ni siquiera completamos la estancia, nos fuimos al par de horas y tuvimos que pagar todo , prometía ser bueno por las fo - Nada Malo la instalaciones Las pieza oscura Mala calidad de colchón asquerosamente Las sábanas y almohadas transparentaba por el uso el baño wc con sarro
• Rabia (8/5): Fiyattına göre normal - Konum ve fiyat olarak iyi. 22.30 da otobüsümüz olmasına rağmen valizlerimizin otelde durmasına sorun yaratmadılar. Çalışanlardan Abdulhad ve ein’e bu konuda teşekkür ederiz. Duşakabinin perdesi yoktu ve de tuvalet kagıdı yoktu ama çalışanlar güleryüzlü.
• Gokulakrishnan (1/5): - Nothing Very old property, not maintained well. Worst furnitures and beds
• Mohamed (6/5): -
• dank (10/5): - Abdul wahab the manager, and all the staff are brilliant. So friendly and understanding. Always there to help and advise. The location is 100m from the Pyramids of Giza, and they have a fantastic roof terrace to view them from. It's on a very noisy road, I would advise earplugs if you are a light sleeper like myself.
• Spasimir (8/5): -
• Mahesh (8/5): -
• Hany (10/5): -
• Mohamed (1/5): - حرامية ومصابين محدش يثق فيهم سرقوني
• Emilie (5/5): Nuisance sonore plus plus!! - Hôtel adapté pour des petits budgets J'ai passé une nuit quasi blanche tellement on entend le bruit du trafic! ne surtout pas réserver dans cet hôtel car vous ne dormirez pas..pas de fenêtres isolées pour couvrir le bruit De plus la douche ne fonctionne pas correctement !
• الشريف موسى بن علي (10/5): J'adresse mes sincères remerciements à tout le personnel de l'hôtel pour leur excellente courtoisie et leur gent - L'hôtel bénéficie d'un emplacement magnifique offre tous les services et donne directement sur les pyramides Restaurants et cafés se trouvent à proximité immédiate. Tout est beau
• Mustafa (7/5): -
• Zhipeng (10/5): - nice view and good location.
• Catherine (10/5): The best place to stay in Giza. - Great location and beautiful gardens
• ado (6/5): - Konumu Temizlik kötüydü.
• hüseyin (3/5): - Merkezi konum Yataklar pis, içme suları kötü, sadece 3 saat konakladık maalesef yatak ve yastık temizliği kötü
• emre (1/5): Berbat - Beğenecek hiçbir şey yok Temizlik kötü klima çalışmıyor, çarşaflar pis
• Syed Hasan (1/5): Nothing good to describe - There is no breakfast. It a lie. Nothing about this hotel is good. Booking.com should not list such bad hotels.
• luo (7/5): - 位置好 床单被套脏
• Nouran (1/5): Worst hotel experience ever - Wifi Everything ! Not clean ! The bathroom was a disaster ! No balcony or a terrace as it said on the app , no kettle , no bathtub , dirty sheets and pillows & small quilts not fitting king or queen beds , there was a big hole in the wall of the bathroom
• Ahmed (8/5): - Almost everything about the hotel is perfect when compared to the price .. location and the staff are excellent The sheets could have been cleaner … they looked old and dusty
• الشريف موسى بن علي (10/5): الشكر لجميع الموظفين كانوا على خلقُ راقية جداً - توفر جميع الخدمات وموقع المكان لاشي
• cuma (1/5): Berbat , kirli , bakımsız, ilgisiz - Tesis konaklanacak bir yer olmaktan çıkmış . Bakımsız . Odalar kokuyor . Tek görevli her şeye yetişmeye çalışıyor. Tesis berbat . Yorumlara aldanıp tuttuk. Konaklanacak bir yer değil . Tek görevli her şeye yetişmeye çalışıyor. Oldukça bakımsız kalmış . Odalar kokuyor . Yıllardır badana yapılmamış . Duvarlar bile kirli. Yakında bakkal olmazsa içecek su bile yok. Mutfak kapalı . Cattle yok, çay yok . Sadece teras piramitleri uzaktan görüyor . Ama bakımsız sahipsiz kirli orası da. Bi gece mecbur kaldık. Kalan 3 geceyi iptal ettik ancak paramızı iade etmediler . Kaldığımız gece için 3 odaya sıkıştık bir oda berbat koktuğu için . O odanın da parasını aldılar . Çarşaflar kirli ve nemli idi. Odalarda pencere yoktu . Bundan dolayı odalar kokuyordu. Sonuç olarak korkunç bir deneyim yaşadık ve 400 dolarımız yandı . Sakın yorumlara aldanıp gelmeyin . Şehir merkezinde güzel oteller var . Giza bölgesi sadece piramitler için gelip dönülecek bir yer . Yol masrafı hiç bir şey. Yakın olmak için riske girmeye gerek yok
• Vignesh (9/5): - Right close to the pyramids with a very good view from the rooftop and all sorts of accessible shops right downstairs. This was very helpful to begin our first leg of stay. The rooms are decent enough, the bathrooms seemed to have no locks or latches but that seems to be the overall norm here. Otherwise the place is good enough to chill with decent breakfast options and extreme value for money
• Dennis (10/5): Exceptional - Employees are very friendly None
• Dennis (10/5): Exceptional - Employees are very friendly. None
• Nasreen (3/5): - The garden Was not clean, there was water leaking in the bathroom which came inside the room. And once which washing the windows, water again came inside the room and my luggage was drenched…. They didn’t even apologize nor i got compensated 🙄… i was very disappointed
• Nasreen (7/5): Not bad - The garden It was not clean well, the pillows not comfortable
• Siham (9/5): -
• Alperen (10/5): - Fiyat performans dı
• ماجد (9/5): جميله جدا - الفندق مقابل السعر جميل جدا وانا عميل لهم ممكن من ثلاث سنوات تقريبا وانزلت عنده اكثر من 6 مرات الموضفين ممتازين جدا الله يعطيهم العافيه الاخت جميله رسبشن والاخت اسرا والاخ محمد شعبان والا مومن والاخ عمر كذلك موضفين النظافه الفندق فالاوانه الاخير يحتاج تدققين فالاثاث لكن مقابل السعر يعتبر الاثاث طيب فيه في بعض الغرف ازعاج
• Fatou Kiné (10/5): - Camera pulita e accogliente con boccione dell’acqua Il Cairo è molto rumoroso e dall’hotel si sentono le macchine e il traffico. Purtroppo non è il posto per una bella dormita rilassante
• Deniz (10/5): -
• Deniz (10/5): -
• Zeynep (1/5): Horrible, old, dirty, berbat , kirli - Tesis hotel olarak listelenecek özelliklerde değil, hostel bile değil . Tam bir aldatma Berbat, eski, kirli , dökülüyor . Duvarlar bile kirli ve lekeli . Boyamamışlar bile . Odalar kokuyordu . Değiştirdiler yine aynı sorun. Çarşaflar kirli ve nemli idi. Odalarda pencere yok ve kapalı olduğu için bu nem ve oda spreyi kokusu birbirine karışmış ve dayanılmaz bir koku sinmiş odaya ve yatak çarşaflarına. Yorumlara aldanıp bizim gibi gelen çoktu ama otelde tek bir resepsiyon ve temizlik görevlisi vardı . Hiç bir şeye yetişemezler tabii ki. Manzara sadece terasta var. Orası da bakımsız . Bi çay bi su bile yok. Kalan günlerimizi iptal etmek istedik haklı olarak ücretsiz iptal kabul etmediler . Paramız yandı. Koku nedeni ile kalamadığımız odanın parasını da aldılar . Ertesi gün başka otele geçtik merkezde . Bi anahtar bizde kalmış . 3 saat geç teslim ettiğimiz için 600 egp daha aldılar . Kullanmadığımız odaya bi de ceza ödedik . Tam sahtekarlar . Uzak durun . Yorumlara aldanmayın. Fotoğrafları da paylaşıyorum
• Fulya (8/5): - The staff, especially Mohammed El Tayeb, were fantastic. He was very attentive, dedicated to his work, friendly, and kind-hearted. His bosses are very lucky to have such an employee. I loved the food at this hotel. Everything was wonderful. The only thing I didn't like was that the hot water would suddenly stop while showering. First the water would be hot, then it would get cold. They need to fix that.
• Sergi (3/5): -
• Ahmad (6/5): -
• YOUSRY BARKAT (7/5): -
• mt (8/5): -
• Aslı (10/5): -
• Michael (10/5): -
• Syed Hasan (1/5): Horrible. I won’t recommend this hotel even if they give all free stay - There was nothing to like about. Worst place we have ever stayed. No cleaning, dirty bedsheets . Dirty floor. Wrong claims on Booking.com about breakfast and airport shuttle.
• Hajar (6/5): - There weren't any coffee-maker as mentioned. No hair dryer. There was a spiderweb on the wall. The walls were thin as if they were paper.
• Jeffers (5/5): - The price No room cleaning, toilet didn't work properly, bathroom got soaked every shower because no shower curtain, AC didn't get warm enough
• Ibrahem Kamaliden (1/5): -
• Tarek Ameer (9/5): -
• stefaninox (8/5): Family trip - I know how important is for the people working in the hospitality business to not be bashed by angry guests' reviews so I will be moderate because I rekon that my experience with this hotel might be due to bad luck or some other exceptional reason... that said, the upside of the hotel is that the staff was (somehow) responsive to our requests and always present at the hotel; the front garden is simple and well mantained; the terrace is nice and offers a pleasant view over the city of Giza and the pyramids. The neighborhood offers a few choices of convenience stores, small restaurants and local bakeries (very recommended for a truly authentic experience) and it is very noisy (no different than the rest of the city) and at some hours of the day feels sketchy but even though this is nowhere fault of the hotel, it is to be considered while choosing where to stay, specially when the restaurant of the hotel is not available (it wasn't during our stay). The rooms were spacious enough to host 2 families of 4, simply furnished but had all the essential for a few days stay (a large water dispenser was included in one of the 2 rooms) and the price was actually very convenient even though in line with the offer of other hotels of the area. At our arrival the beds were filthy to say the least and it seemed like someone had been sleeping in them (all 4 of them) just before we got in: yellow and dark stains on the sheets and blankets, abundant hair and a funky smell of the linen (the rooms had a strong good smell, though); the staff took care of changing all the linen upon our request even though the final result was not much better. Most of the power outlets in the rooms and some of the lights were dangling out of their sockets, wiring exposed and the window was unusable in one of the rooms. The mattrases should have been changed years ago but for some reason, there they were. During two of the three nights we spent, there were people fighting in the hotel; again possibly not fault of the hotel but it felt scary all the same. No daily cleaning service in 3 days: I had to ask for fresh towels and toilet paper; it was promptly provided, though. To be honest I totally disagree with the very high rating given to this hotel but still I don't wish to be cruel, only I want to let other possible guests know what they might find.
• Ayman (7/5): -
• Zeynep (3/5): - Otelin çatısından piramitler görünüyor ve işlek bir cadde üzerinde olması ve bahçesinin düzenli olması güzeldi. Piramit eski giriş kapısına çok yakın. Cadde üzerinde olduğu için market yemek gibi yerlere yakındı. birçok noktayı beğenmedim. Öncelikle yataklar rezaletti yayları çıkmış çarşaflar lekeli, banyoda tuvaletin oturma kısmı duş ve lavoba musluğu kırıktı. Tv bozuktu. İnternet odada çekmiyordu. Ayrıca otel girişten itibaren gider kokuyordu. Duşakabin yok, duş perdesi bile yoktu. Kahvaltı, restoran yemek benzeri hiçbir şey yoktu. Penceresi arka sokak arası gibi bir yere bakıyordu o kadar pisti ki onu bile açmadım. Cadde üstünde olduğundan ve otel duvarları ve penceresi yalıtımı olmadığından bütün sesler odanın içerisindeydi. Odayı sadece yatmak için kullandım. Çocuklu aileler için önermem.
• Ahned (1/5): - مخيب للآمال ليس كما في الصور والموقع سيءو كثير من الضجة .
• marchand (3/5): - L'emplacement proche des pyramids. Aucun service inscrit sur booking n'est finalement proposé. Mauvaise literie Très sale Pas de restaurant Pas de petit déjeuner Etc....
• Abdulgani (10/5): Mükemmel bir tesis herkese tavsiye ederim - Gayet mükemmel bir tatil geçirdik özelikle bahçesi mükemmeldi çalışanlar halid, Cemile, mezin, ömer,hepsi çok iyi ve güler yüzlü idi tavsiye ederim
• Abdulgani (10/5): Harika bir konaklama - Konumu çok güzeldi bahçesi mükemmeldi sanki Giza da değil gibiydik resepsiyonda Cemile çok güler yüzlü mükemmeldi çok yardımcı oldu mezin,ömer,halid kısacası bütün çalışanlar mükemmel di hepsine teşekkür ediyoruz
• Ahmed (10/5): -
• Ahmed (10/5): -
• Veronika (7/5): - Gentilezza del personale, camere confortevoli, Dovrebbero ristrutturare un po le camere .
• Markus (9/5): - Zentrale Lage an Pyramide Hauptverkehrsstrasse mit Lärm
• Erzsebet (5/5): Nem túl magas színvonal - Az elhelyezkedés A szobák berendezése eléggé szegényes, a felszereltség hiányos, sem vízforraló sem hűtő nem volt. A hirdetés nem valós képet mutat. Reggeli nem kérhető
• Muhammad Hassan (10/5): - Staff is very humble they carry you like a family
• Weihong (9/5): -
• Yohan (10/5): -
• Weihong (9/5): -
• assaf (10/5): -
• Amneh (6/5): -
• ARI (10/5): - Konum olarak çok iyi bir yerde, yol kenarında ve pizza hut ve KFC gibi zincir restoranlara yakın ayrıca etrafta çok fazla market ve fırın var. Temizlik konusunda çok iyi, her yer çiçek gibi kokuyor. Giza şartlarında kalabileceğiniz iyi bir otel. Resepsiyonda bulunan Gemila’da bize çok yardımcı oldu ve iyi bir konaklama sağladı. Tavsiye ediyorum fiyatına göre mükemmel
• ARI (10/5): - Otel gayet yeterli, giza’da kalabileceğiniz en iyi yerlerden biri, daha önce 3 farklı otelde kaldım ve diğerlerine göre en iyisiydi. Hamam böcekleri yok odalar geniş ve tertemiz.
• haitham (10/5): amazing - staff are amazing and very kind, the room always clean and they respond to any requests nothin
• MARTINI (10/5): Excelente - Nos han tratado fenomenal y ayudado en todo momento para absolutamente todo. El personal muy agradable y en todo momento nos han facilitado la estancia allí. Sin duda alguna repetiriamos.
• Espinosa (6/5): - Me tuvieron que reparar la puerta a varias veces
• Luis Carlos (10/5): Genial - La ubicación, limpieza y personal amable
• Carolina (10/5): - El personal del hotel es muy amable, respetuoso y nos han cuidado muy bien. Fuimos un grupo de 6 Familias con niños pequeños, de entre 4 y 6 años. Tanto los niños como los padres y madres estuvimos como en casa. Recomiendo al 100% este hotel y cualquiera de las cadena Torquoise. Las vistas desde la azotea son impresionantes, ya que se ven las pirámides, y el jardín es un oasis para tomar un buen café o simplemente relajarte.
• Reitman Ivy (2/5): Horrible. - Cheap if you need somewhere to put down your bags. The garden in front of the hotel is nice. They have shampoo and shower gel in the bathroom. The hotel is right by a busy main road so it’s very noisy from cars and music from the restaurants. There’s no noise isolation so you hear everything, even the banging of doors from next door shakes the whole room. The ceiling paint is peeling off. I was only there for 1 night and could not sleep at all. The bed and pillows were very uncomfortable. The area it is in feels unsafe for a solo female traveler. I would not recommend this at all.
• Bader (2/5): A very disappointing and unprofessional experience that affected my entire trip. - The only positive aspect was the location, which is close to the pyramids. The cleanliness was extremely poor — I would rate it 2/10. My blanket had visible spots on it. There’s no bathtub, and the showerhead is left hanging near the floor, which caused the entire bathroom and room to flood every time we used it. The mirror in the room is placed in a very inconvenient and illogical location. There was no mention anywhere that breakfast was not included, and not only that, but there is no restaurant at all on the property. There isn’t even a kettle in the room to boil water or make a drink. During our 4-night stay, the room was never cleaned, and towels, shampoo, and other amenities were never replaced. I had also arranged with the hotel for a pickup for 5 people on Friday for a trip to Qanter Khayreyah. We agreed on a large car and a specific price. On the day of the trip, 30 minutes after the scheduled pickup time, they informed me they brought a small car and claimed I never said it was for 5 people — although I clearly did. They then offered to bring a bigger car but for a higher price, and we had to wait an additional hour. Because of this unprofessional handling, one whole day of my carefully planned 4-day trip was wasted .
• Bader (1/5): A very disappointing and unprofessional experience that affected my entire trip. - The only positive aspect was the location, which is close to the pyramids. The cleanliness was extremely poor — I would rate it 2/10. My blanket had visible spots on it. There’s no bathtub, and the showerhead is left hanging near the floor, which caused the entire bathroom and room to flood every time we used it. The mirror in the room is placed in a very inconvenient and illogical location. There was no mention anywhere that breakfast was not included, and not only that, but there is no restaurant at all on the property. There isn’t even a kettle in the room to boil water or make a drink. During our 4-night stay, the room was never cleaned, and towels, shampoo, and other amenities were never replaced. I had also arranged with the hotel for a pickup for 5 people on Friday for a trip to Qanter Khayreyah. We agreed on a large car and a specific price. On the day of the trip, 30 minutes after the scheduled pickup time, they informed me they brought a small car and claimed I never said it was for 5 people — although I clearly did. They then offered to bring a bigger car but for a higher price, and we had to wait an additional hour. Because of this unprofessional handling, one whole day of my carefully planned 4-day trip was wasted

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