Ceylonz Suites Bukit Bintang I HomeBrickz

Location: Jalan Bukit Ceylon, Kuala Lumpur, my

Star Rating: 6.7 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 10:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Air conditioning
• Swimming pool
• Lift / Elevator
• Express check-in/check-out
• Tour desk
• Soundproof rooms
• Non-smoking throughout
• Private check-in/check-out
• Concierge service
• Infinity pool
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• CCTV outside property
• 24-hour security
• Security alarm
• Key card access
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Self parking (surcharge)
• Pool sun loungers
• Exercise/lap pool
• Japanese garden
• Covered parking
• Secured parking
• Garage
• Swimming nearby
• Rooftop garden

Rooms Available

• Family Suite

  The pool with a view is a top feature of this suite. Boasting a private entrance, this air-conditioned suite comes with a kitchenette, 1 bedroom and 1 bathroom with a walk-in shower and a bidet. The suite's kitchenette, which has kitchenware and a microwave, is available for cooking and storing food. The suite features soundproof walls, a seating area, a wardrobe, a flat-screen TV with streaming services, as well as garden views. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Private entrance
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Private apartment in building
  • Toilet paper
  • Rooftop pool
  • Infinity pool
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Free gym access
  • Single-room air conditioning for guest accommodation

• One-Bedroom Apartment

  The pool with a view is the standout feature of this apartment. Boasting a private entrance, this spacious apartment also features 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bidet. The apartment's kitchenette, which has kitchenware and a microwave, is available for cooking and storing food. The air-conditioned apartment features a flat-screen TV with streaming services, soundproof walls, a wardrobe, parquet floors as well as garden views. The unit has 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Private entrance
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Private apartment in building
  • Toilet paper
  • Rooftop pool
  • Infinity pool
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• Deluxe Queen Room

  The pool with a view is a top feature of this double room. Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The double room's kitchenette, which has kitchenware and a microwave, is available for cooking and storing food. The spacious air-conditioned double room features a flat-screen TV with streaming services, a private entrance, soundproof walls, a seating area as well as garden views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Private entrance
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Private apartment in building
  • Toilet paper
  • Rooftop pool
  • Infinity pool
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Free gym access
  • Single-room air conditioning for guest accommodation

• Deluxe Double Studio

  The pool with a view is the standout feature of this suite. Boasting a private entrance, this air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bidet. The suite's kitchenette, which has kitchenware and a microwave, is available for cooking and storing food. The suite features soundproof walls, a seating area, a wardrobe, a flat-screen TV with streaming services, as well as garden views. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Private entrance
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Private apartment in building
  • Toilet paper
  • Rooftop pool
  • Infinity pool
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Free gym access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Jordan (1/5): Très décevant, pire expérience dans cet immeuble - Il y avait des taches sur les draps, ainsi que de larges taches blanches et brunes sur le canapé. Une forte odeur nauséabonde rendait également l’ensemble très désagréable. Le check-in a été extrêmement long, car leur site dédié au dépôt de garantie ne fonctionnait pas, et personne n’est venu m’assister à l’accueil. J’ai déjà séjourné à plusieurs reprises dans ce complexe hôtelier. Malheureusement, il s’agit de la pire expérience que j’y ai vécue, aussi bien lors du check-in que pendant le séjour. J’ai d’ailleurs quitté le logement avant la fin de ma réservation.
• Misya (8/5): Overall good! - The place is clean and good. Lift also very fast. Clean and quiet. It also really convenient cause its near the main attraction. The parking is small.
• Damian (5/5): - Don’t stay here, drains smelly and cockroaches everywhere
• Marina (4/5): I strongly do not recommend this place for accommodation. - The location is convenient. There is a beautiful view of the city. At check-in, the room was not prepared. It was dirty, and there was an unpleasant smell throughout the room. The floors in the shower were dirty and sticky. In addition, there was no hot water in the shower for several days. There were cockroaches running around the room. The sink drain was not working properly. I asked the staff to fix it, and they did, but the hot water issue was resolved very slowly, so I had to shower with cold water for the entire week. Moreover, at check-in the staff took a deposit of 200 Malaysian ringgit, which has still not been returned, even though a month has already passed. They have been unable to return the money for a whole month. This is fraud.
• Sumjio (7/5): - Casi no me dejan hacer el check in porque parece que hace falta dejar un deposito por transferencia. Para hacer una transferencia y para recibirla se me cobran comisiones por parte del banco. Al final no dejé deposito, pero perdí más de una hora en este tramite. Deberían de encontrar otro sistema para pedir deposito.
• Hafiz (10/5): -
• ANISUR (1/5): - Very bad service Because staff are totally lower class
• Khuram (10/5): - Every thing was good specially have Netflix in the roam was good
• Muhammad (10/5): -
• ANG (10/5): -
• ANG (10/5): -
• ABDULLAH (10/5): - The location is near to bukit bintang and has a lot of activity. The room was superb. The bathroom has quite smelly to it.
• NENA (4/5): PLEASE CLEAN YOUR PLACE - THEY PROVIDE THE TOWEL AND ALSO SHOWER GEL. SMELL IN THAT PLACES.
• Khairi (6/5): Overall, I really like this place. But please make sure to improve customer service. - We do like the location of the property. Very aesthetic vibes, the view from the property was magnificent with KL Tower and KLCC view. Comfortable bed with enough pillow for each person. Quiet specious space as well, which we really like. A lot actually. 1. They don't provide carpet for the bathroom, causing the floor at the living room wet. 2. The property wasn't properly maintained by the host. The property smells moldy in both bathroom and living room (no fragrance or scent provided to unsure the room smell nice and welcoming). The air-conditioned licking (have to stay 1 night with wet floor and some part of the bed). 3. The host are very slow to respond when we ask any update's about the complaint. Which very annoying and they seems doesn't care on their customer.
• Denis (1/5): Very bad and disappointed - There is nothing I like. It's an inn under the guise of a good room scam but with very poor room facilities.😡😡😡😡😡😡😡😡😡 I stayed for the second time at this place in the same room with the same problem of damage to the TV that could not work with the irresponsible setaf to provide comfort. There was no prior notice to the customer. It was very annoying and I felt very cheated by the whole thing. I hope you don't stay at this place😡😡😡😡😡😡😡😡
• Victoria (1/5): Bad - Nothing!!!!!!!! Scammers!!!!!!!! Scammers! We booked two rooms! Two rooms with one large bed! But they gave us one room with one large bed and another room with two separate beds! On the website this room was cheaper and they did not give us any compensation! Instead they offered another hotel! Horror! I got so much stress! The rooms smelled very strongly of sewage! I lost a day when I was waiting for them in the room for them to fix the situation with the smell! Some man came and just gave us an air freshener! Horror! These are scammers! Never book rooms through this company!!!!
• Than (8/5): Very good -
• Nakevi (8/5): Very good -
• Aurora (10/5): Exceptional - Nice place to stay and very clean
• Elaine (9/5): Superb -
• Igor (10/5): Exceptional -
• Sathiswaran (2/5): Bad - Not clean unit and some tiles were off at toilet, very bad odour Everything
• Farra (1/5): i got a smelly & dirty room. asking for a change they said full booked. they just leave us like that. - none everything
• Danish (10/5): Exceptional -
• Rozy (9/5): Superb -
• Sz (7/5): Good -
• Thapa (5/5): Passable - Its was good for solo traveller location and place They didn't tried to maintain the smell that was coming out from bathroom drainage which was all over the room.
• Aina (1/5): Bad experience - Bad service and not really clean
• Shahril (5/5): Passable -
• Mohd (6/5): Pleasant -
• Maytan82 (8/5): Very good -
• Qayyum (5/5): Passable -
• Rashidi (7/5): Good -
• Nazura (10/5): Exceptional -
• Norlisa (10/5): Please standby 3 in 1 coffee and cup for more - Pillow so comfortable and have extra pillow and blanket No cup to make coffee.. No qiblat sign
• Nazarul (10/5): Exceptional -
• Patricia (10/5): Exceptional -
• Shukri (7/5): Good - So far all good. But for the lift make us waiting to long.
• Boac (1/5): Bad -
• Robert (10/5): Exceptional - Central to everything Nothing
• Ahboyyp (9/5): Superb -
• Serryanne (10/5): Exceptional -
• Eddy (10/5): Exceptional -
• Atiqah (9/5): Very demure - NA NA
• Ahilya (10/5): Exceptional -
• Zaabah (10/5): Exceptional -
• Patricia (1/5): Bad - Only the pocket garden Smelly omg toooooo smellyyyy and dirtyy I can't even sleep because of the smellll
• Nurulhuda (9/5): Superb -
• Nor (10/5): Exceptional -
• Rabbani (9/5): Superb -
• Dania (3/5): Poor -
• Denis (1/5): Very uninspiring & Quite disappointed with - Environment I don't like the way the owner of the place I rent works, because he doesn't pay attention to the function of the facilities in the room he wants to rent, I have experienced the same problem twice. 1. the times I stayed, the wifi that I was supposed to get for free in the place I rented, did not work. 2. The first time I stayed at this place, I got uncomfortable because the facilities that I should be able to enjoy were damaged, and there was no good response when I asked for responsibility for my rights.. very unprofessional in preparing the place to be rented...
• Nurul (10/5): Exceptional -
• Yasmin (10/5): Exceptional -
• Syarif (7/5): Good -
• Nurul (5/5): Passable -
• Natasha (10/5): Exceptional -
• Luqman (9/5): Superb -
• George (1/5): Bad - Very poor service. Room without floor mat and hanger. The staff promise to send but never turn up. Call and Whatsapp many times, but no action taken. Tell the boss to, fire this kind of staff. Your name is very "bad" in Ceylonz Suites.
• Rahman (10/5): Exceptional -
• Frederic (4/5): Disappointing - Convenient to travel in kl city Cleanness & hygiene is disappointed
• Iza (8/5): Very good -
• Hafiz (10/5): Exceptional -
• Zulaikha (10/5): Exceptional -
• Zulaikha (10/5): Exceptional -
• George (3/5): Poor - Lots of cockroaches
• Nazirul (7/5): Good - No pipe to basuk berak !
• Chan (1/5): Worst operator management - we depart frm johor to stay there easy for morning seminar but NO HOT WATER Bathing , bath room bad smell , feed back to counter, they just write in system then i write in to whatsapp but NO Reply....TV no signal..then entrance place whole night repair Road but room sound prove NG but we staying at Level 10-02 L........I stay many tines at Exsim suite with mana mana operator but this time very very worst.... pls read above
• Brendan (5/5): Passable - The location is convenient, within walking distance can access to various location at KL downtown The facilities did not really well maintained. The operator need to check properly condition of the room before rent out. During my stay, the bathroom sink and floor trap is blocked. Informed administrator in whatsapp as told by the reception counter but no solution on that.
• Qaiser (2/5): Not recommended, stay at yout own risk - Location No wifi, complaint many times and got no proper response, inappropriate behaviour. No towels and soap in the bath. Really bad experience
• Xin (1/5): Homestay? More like a home scam. - Genuinely, nothing. The entire experience with Homebrickz was unpleasant and it irks me to even comment about the situation in the "positive" part of this review. Please read the next review for the "negative" part. Tldr; don't book this room as most things in this room is either broken/unusable The stay (referring to Room 10-02 in Ceylonz) felt like a huge scam; lights were flickering and not functioning, the shower area was constantly semi-flooded as the drainage didn't work. WiFi is not usable (connected with no internet), and TV doesn't work either as there isn't any connection. Switches were not working as well, thus the table lamps flickered when used. My partner and I spent the second night in near darkness as the flickering lights could just give us epilepsy. Bring your own towel as fresh towels are not available. Customer support tried to help, but the response was so slow that it is basically not helpful as the issues were unresolved by the time we checked out. The excuses they provided to the issues were also not consistent. Horrendous experience for the price we were paying for. The entire ordeal literally traumatised and made me cry that I would never book any room under HomeBrickz ever again. Lowkey wished I read the reviews here properly before booking when I realised I wasn't the only one experiencing this. Screenshots (as I can't upload videos here) from my experience as proof that I'm not just some rude/crazy guest. Fyi, not even the receptionist would be able to help as they can't do anything as Homebrickz is a third party platform. (Bless them as they have been so kind to assist me to connect with HB customer support even though it's out of their job scope) (Was offered/promised voucher for next visit as a compensation, but haven't gotten it by the time this review is written. Sigh)
• Dna (1/5): Bad - Location - blinds were loose, too much light at night - noisy , lack of sound proofing - TV not functional - Internet not functional
• Yu-mi (5/5): natural - Pool Tooo much noisy , dirty, toilet smelling bad,
• Anushri (4/5): Disappointing -
• Aye (7/5): Good -
• Raed (7/5): Good -
• Saiful (5/5): Passable - -Lift slow -Not cleaning room -Tv not function -Tower at swimming pool has run out
• Hastinah (1/5): We’re definitely not going to stay with Ceylonz ever again . - Only the pool . Booking. Com is scammed us ! The room is not what’s on the descriptions. It mentioned about the LIVING ROOM , but when we’re get there it’s not what on the picture on booking.com website . On top of that you don’t even have a spare keys for my son . He’s been waiting with us and took you so long to fix it . Oh fyi my son bedroom should be two beds that’s what we pay but again you scammed us it’s only one bed 😡. Shame on you CEYLONZ SUITES HOMEBRICKZ. I don’t even wanna rate you . I’m as a Malaysian very much embarrassed on how you treat me and my family .
• Zulaikha (10/5): Exceptional -
• Nur (10/5): Exceptional -
• Jayabalan (10/5): Exceptional -
• Augustine (8/5): Very good -
• Muhammad (7/5): Good -
• Lam (3/5): First room I get got bad smell Managed to change a room, But I get queen bed room instead of twin room that I booked, wh - Location First room I get got bad smell Managed to change a room, But I get queen bed room instead of twin room that I booked, which is not my preference Toilet still smelly but not that bad On the bed got hairs, I think did not change the bed sheet etc. There is no mat in front toilet to wipe feet
• Purcell (1/5): Bad -
• Amer (2/5): DISSAPOINTED WITH THE READINESS OF THE ROOM - i wait until 6-7PM the room is not ready.
• Saul (1/5): Bad - Location. Staff are too arrogant and busy talking amongst themself and too busy on their handphones
• Balan (5/5): Passable -
• Suved (3/5): Absolutely terrible - Terrible management; No towels provided, I had four towels for almost an entire week. No cleaning, no service whatsoever. Many things did not even work, I had to go and BUY MY OWN iron for my clothes...When i got in, the bathroom was completely wet as though someone had just taken a shower and walked out; It had not been cleaned at all. The team said they will send a cleaner to actually clean the place, but they didn't... Everytime I asked if I could get some service, they would say absolutely unhelpful things like "sorry cannot ya..." and not put in any effort at all. it was like I was talking to a chatbot. I actually checked out early by 2 days and left, I couldn't handle the place anymore. I went and booked a place somewhere else and went there.
• Cassidy (9/5): Superb -
• Syakirin00 (10/5): Exceptional -
• Vanitha (9/5): Beautiful room, the venue was in a good location that is accessible by Grab and Walking - The room and its layout was excellent. Well maintained. Loved the sitting area by the window. The view - but it was lovely greenery, and we hardly in to enjoy it either. BUT can we have a shower curtain in the bathroom - will stop the shower from splashing/wetting the small bathroom. :-)
• Binti (6/5): Pleasant -
• Siti (5/5): Passable -
• Ron (3/5): Poor - The bed was ok and the location is good Everything else. Room was smaller than described in booking.com The room is not as described, no separate sitting area. The room was not clean, with hair in the shower, the coffeecups were sitting dirty in the drawer. Hardly any cuttlery, no panns to cook. Lights in the shower were broken. Really disapointing. Complained to the Landlord, but he/she did not bother⁷ to respond.
• Emily (6/5): Pleasant - Good view and basic design Was dusty and some places was not clean well The TV controller was not working and no in room entertainment
• Hosam (6/5): Disappointed facility - The location was amazing. The homeBrickz staff were cooperative but the apartment landlord refused to provide the WiFi password No daily cleaning services , if you asked for cleaning you have to pay 100 Rm equal to 30 $ per day. Secondly the hot water was not available all day. The WiFi password was wrong so imagine staying without WiFi for 10 days.
• Izzah (8/5): Very good -
• Amirul (8/5): Very good -
• Lay (8/5): Very good -

Photos