Moet Cartagena Hotel Boutique Adutls Only
Location: Carrera 4 Numero 36 - 171, Cartagena de Indias, co
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Accommodations
Experience comfort and style at Moet Cartagena Hotel Boutique with our air-conditioned rooms, flat-screen TVs, and private bathrooms. Relax in our outdoor swimming pool or enjoy the stunning sea views from select rooms with balconies.
Convenient Location
Located just 1 km from Marbella Beach, our 4-star hotel is near top attractions like Bocagrande Beach and Bolivar Park. Explore the city easily with the Rafael Núñez International Airport only 7 km away.
Modern Amenities
Stay connected with free WiFi throughout the property and unwind at our terrace or bar. With allergy-free rooms and safety deposit boxes, we ensure a worry-free stay for all our guests. Book now for a memorable stay in Cartagena de Indias at Moet Cartagena Hotel Boutique.
Important Information
If at the time of Check-in you do not relate your companion with "Real Data" you will not be able to do so later since Moet Cartagena Hotel Boutique does not accept the entry of companions (We do not support sexual tourism).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 03:00 PM - 10:30 PM
Check-out: 12:00 PM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Terrace
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Tour desk
- Ironing service
- Non-smoking throughout
- Private check-in/check-out
- Shuttle service (additional charge)
- Concierge service
- Allergy-free room
- Public transport tickets
- Adult only
- Outdoor furniture
- Fruits
- Shallow end
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Smoke alarms
- Food delivered to guest room
- CCTV outside property
- Access to health care professionals
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Mobile app for room service
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Access to nearby indoor pool
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Exercise/lap pool
- Swimming nearby
- Hosted evening meal (reserve)
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Suite with Sea View
Boasting a private entrance, this air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. This suite has a mini-bar, flat-screen TV with cable channels, sea views, as well as chocolate for guests. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Fan
- Toilet
- Private bathroom
- Private entrance
- Sofa
- Tile/marble floor
- Wardrobe or closet
- Hypoallergenic
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Mobile hotspot device
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Deluxe Room
Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a private entrance, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Fan
- Toilet
- Private bathroom
- Private entrance
- Tile/marble floor
- Wardrobe or closet
- Hypoallergenic
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Mobile hotspot device
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Junior Suite
Boasting a private entrance, this air-conditioned suite comes with 1 bedroom and 1 bathroom with a shower and a hairdryer. This suite has a wardrobe, flat-screen TV with cable channels, city views, as well as chocolate for guests. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Fan
- Toilet
- Private bathroom
- Private entrance
- Sofa
- Tile/marble floor
- Wardrobe or closet
- Hypoallergenic
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Mobile hotspot device
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
Guest Reviews
- Danilsa (10/5): Precioso lugar de descanso y comodidad - Hermosa decoración y arquitectura. La habitación tenía vista al mar por medio de un balcón pintoresco. El servicio excelente, todos súper amables y cordiales
- Conde (10/5): Una estadía inigualable y maravillosa - Todo es grandioso, la atención desde que llegas es inigualable y muy personalizada, las instalaciones son hermosas , muy limpias y el lugar es muy acogedor y tranquilo. Todo es maravilloso
- Michael (10/5): Espero volver a disfrutar pronto de una calidad atencion y un alojamiento super limpio y confortable. - Me gusto absolutamente todo.
- Kirstin (10/5): Perfect - I absolutely loved my experience at Moet Cartagena. Kathaye and Esteban made me feel welcome and at home from the moment I walked through the door, and went out of their way to help me arrange transport, prepare breakfast, and greet me with kindness. The breakfast was incredible, experience was intimate and homey, but luxurious with that beautiful pool. I will be back!
- Fernando (9/5): - Habitación, decoración y servicio
- Gladys (10/5): - Pequeño pero buen ambiente, cerca de todo
- ROBERTO E (9/5): Lugar de paz y comfort - El personal super amable y la ubicacion excelente!! feliz de poder volver.
Casa impecable las habitaciones excelentes !!
Sitio calmado y super agradable:
- andrea (8/5): - Tuvimos un inconveniente con la cerradura y nos lo intentaron mejorar así como cambiar de habitación
El personal muy amable Desayuno normal
Adicional se ve más grande en fotos
- Fufu (5/5): - architecture and design wifi was not available during our stay
- daniel (10/5): -
- Meryam (10/5): Lovely and cosy - Everything! NA
- Alfredo (3/5): - No tenía. Luz eléctrica el todo un día domingo
- Diana Carolina (7/5): - Lindo hotel, la decoración divina Que se haya ido la luz a las 5 am y mucho ruido d la calle se escucha en las habitaciones
- Alberto (1/5): Pretty bad experience, the hotel ran out of power for 12 hours. - The bedroom in general was pretty confortable. I had a terrible experience with this Hotel, the hotel ran out of power at 5am (for 12 hours) in the morning in the day I needed to check out. I was forced to get out of the properly and it was really uncomfortable to know a hotel with this category has no backup power to handle these situations. I wasn't able to rest properly and when the power went out, I was able to hear employees in the kitchen talking from my bedroom which basically woke us up before we were planning to start our day.
Really bad experience with this hotel compared to other boutique hotel downtown in Cartagena.
- Alfredo (4/5): -
- Luis Carlos (9/5): Excelente! -
- Hebert (5/5): Bien - La ubicación El desayuno - algunas aéreas un poco con falta de mantenimiento
- Gaétan (6/5): Pas insonorisé... - L'emplacement.
La beauté de la décoration intérieure.
Une partie du personnel : femme de chambre et cuisine/service petit déjeuner Aucune insonorisation ! À ce prix là c'est juste honteux. On entend son voisin dire "OK google" (les chambres sont connectées)... Plusieurs chambres sont situées le long du couloir de passage et en face du lieu de convivialité où il y à la piscine. On entend tout comme si les gens étaient dans la chambre. Nous avons donc très mal dormi.
- Georgia (7/5): Great but would have booked somewhere else had I known there was no pool - Lovely historic building in the old town. Wonderful staff. Listing says there are two pools but there is only one very small plunge pool, not big enough to swim at all
- JENNIFER (3/5): Extremely disappointing stay and far below expectations. Not worth the cost - The only positive aspect of our stay was the hotel staff. They were kind and welcoming. Jinessa , Esteban and the woman who helped with our luggage. If it weren’t for them, my experience would have been much worse Let’s start with the fact that the photos shown online do not match reality at all. Yes, the location is excellent, but the rooms leave a lot and I mean a lot to be desired. It is extremely overpriced for what they actually offer.
The air conditioner is not powerful enough for the room, so it stays uncomfortably hot. The sheets were stained, there was no nightstand on both sides of the bed, and the walls were dirty, unpainted, and poorly patched. On top of that, the water went out during our stay and the internet didn’t work.
The room didn’t even have a desk to work on or a proper place to put our luggage (on the floor) There weren’t any hooks to hang clothes either.
Regarding breakfast, for Cartagena, a coastal city with rich local cuisine, I was expecting something more typical. Instead, they only offer waffles, and even then, when I ordered some, they brought me pancakes. It was so disappointing that it didn’t even feel worth complaining. The breakfast area wasn’t even set up; we had to wait for them to prepare it.
Thank God it was only one night, but we will not be returning. I do not recommend this place; there are many better options in Cartagena.
- Lindovsky (10/5): - A place for resting without being annoyed. All the staff wes very friendly (Katherine, Esteban and the rest of the team) and so helpful. Made us feel like at home. Breakfast was enough and delicious.
- Frédérique (9/5): - Hotel magnifique. Gentillesse du personnel.
Petit déjeuner excellent L hôtel est au bord d une route donc assez bruyant.
Piscine très petite mais comme beaucoup dans le centre historique de Carthagene
- roger (10/5): -
- Rocio (10/5): Hermoso hotel. Pequeño; desayuno increíble y el personal muy amoroso - Todo. Es hermosa, chiquita, silenciosa. Ideal para descansar El aire acondicionado no funcionaba y enseguida me cambiaron de habitación. El agua de la
Ducha para mí salía un poco fría
- Juan (10/5): -
- Gabriel (9/5): -
- Alexandra (10/5): Eine kleine Oase der Stille und Ruhe im belebten Cartagena - Sehr geschmackvoll eingerichtetes kleines Boutique-Hotel, ausgewähltes und jeweils frisch zubereitetes Frühstück, zuvorkommendes Personal. Der Blick von der Terrasse ist wunderbar. Die Fenster sind schallisoliert, sodass man die angrenzende Seitenstrasse fast nicht hört. Die Lage ist am Rande der Altstadt in einem guten Quartier; in 5 Minuten ist man an zentralen Plätzen. Insgesamt ist es etwas ruhiger an dieser Ecke, was der Erholung gut tut (keine laute Disko nebenan ;-)) Nicht alle Zimmer haben abgetrennte Bäder, was allenfalls nicht für jede Reisepartnerschaft passt. Das allenfalls kurz anfragen vorher. Aber das Hotel ist sonst absolut top!
- Charles (10/5): -
- Aliette (9/5): Un hogar en Cartagena - La calidez humana del personal, la ubicación y el desayuno.
Muy tranquilo, un recinto de paz. Le faltaba un minibar o nevera en la habitación.
- Camila (10/5): Excelente experiencia - Queremos resaltar la excelente atención de todas las chicas como Katherin. Un servicio super personalizado, super pendientes de nuestras consultas, necesidades, inquietudes e incluso con requerimientos especiales. El desayuno también se encuentra en nuestro top 3, local, fresco y riquísimo. La cama la hubiésemos querido más grande, pero nada más que eso, el resto, impecable.
- Mariana (9/5): - This hotel feels like part of the historic ruins of Cartagena — full of charm and tranquility. The atmosphere is peaceful and relaxing, almost like being in a spa.
The rooms are not only very well equipped, but also automated and integrated with voice control via Google, which adds a modern and comfortable touch to the stay. The only downside was that we arrived about two hours before check-in and were not able to access the room earlier. However, this seems to be quite standard practice in the region.
- Thibaud (6/5): Hôtel relativement agréable si vous ne payez pas le prix fort de la haute saison - Localisation dans le centre mais à l’écart de la foule
Maison charmante
Personnel sympathique Bcp de problèmes pour une chambre à 500 euros la nuit
Chambre au rdc sans vue
Salle de bain avec fenêtre sans vitre avec bruit de circulation important
Petit déjeuner bon mais très succinct (même pas un espresso disponible)
Personnel sympathique mais inefficace - absence totale d’un manager parlant anglais
Terrasse sur le toit non entretenue (canapé dégoûtant…)
- Arroyave (10/5): Fabuloso para estadías en pareja - Su gente
- Antonio (10/5): - Ambiente muy tranquilo y silencioso, ideal para descansar.
Muy limpio y organizado.
Muy atentos todo el personal del Hotel
- John (10/5): Great 12 days in Cartagena. Memorable. - Very nicely situated in the old town close to the city wall. Very nicely decorated and tasteful. Very nice size room with high ceiling and a very comfortable bed and great air-conditioning. Super shower.
The staff were wonderful and could not do enough to help. They genuinely wanted you to have a lovely time. Everyone of the staff was great. Lovely breakfast served on the second floor Terrace.
Perfect small boutique Hotel. I had a wonderful time. Thank you.
- Robert (9/5): -
- François (9/5): - Nice and cosy boutique hotel. Great and impeccable service from the staff. They were attentive and kind.
- Amanda (10/5): Recomendo para uma viagem a dois - staff gentil e serviço impecável - Staff do hotel MUITO simpático. Todos muito dispostos a nos receber da melhor maneira possível. Solícitos, sempre com um sorriso no rosto, davam dicas... Fizeram nossa estadia ser mais especial ainda. Nunca fiquei em um hotel com serviço tão bom. Todos dispostos a nos servir até em horário alternativos para não prejudicar nosso cronograma de viagem e passeios. Excelente! Cartagena é uma cidade muito quente. Nas áreas comuns do hotel não há climatização com ar condicionado ou ventiladores de teto, somente ventiladores de chão (torre). É o único ponto não-positivo que tenho a comentar sobre. No quarto, porém, o ar condicionado era potente, refrigerava bem rápido, e tinha um ventilador de teto.
- ADRIANA (10/5): Tranquila y cómoda - Todo
- Claudio Segura (10/5): EXCELENTE OPCION - La calidez del personal Nada
- Andrea (10/5): -
- Vincenzo (10/5): - It was amazing!!
- John (9/5): A very relaxing private Hotel that felt like a large house in reality and i was looked after like a - I liked the personal treatment, the quiet surroundings, excellent location to the old city wall and town center. Breakfast was a bonus as was the cool waters of the plunge pool. I don't think much could have been better, I did however struggle with the language barrier, coming from Australia we don't have a need to speak any other language than English. We did get by with my limited knowledge of Spanish and the staffs couple of words of English. I was pleasantly amused with our broken communication.
- Maria Angelica (9/5): Aconchegante e tranquila!!! - Instalações boa…
Hotel pequeno e aconchegante!!!
Funcionários muito prestativos e queridos!!! O café da manhã é bom, mas poderia ter mais opções…
- Rhayssa (7/5): Hotel maravilhoso. Só deixa a desejar o café da manhã . -
- Cheider (10/5): Excelente recomendado - 🇨🇴🇲🇽 excelente alojamiento lo recomiendo mucho es excelente, el personal, las instalaciones, se puede ver el atardecer desde el balcón Todo excelente sin reseña negativa
- Luis Ernesto (10/5): - Las instalaciones y la atención del personal
- Andrew (10/5): -
- Łukasz (10/5): - Miła obsługa. Kameralny klimat.
- Inés (9/5): -
- Elisabeth (10/5): ❤️ - Todo Internet un poco lento
- VICENTE (10/5): Sumamente espectacular - Amabilidad del personal, nos sentimos como en casa. La mejor atención recibida de todos los alojamientos que he visitado por medio de Booking
- sergio (9/5): Prácticamente todo muy bien - El personal, las instalaciones y la ubicación. Ruido a partir de las 5:00
- Mariela (8/5): -
- victoria (9/5): Sin dudas uno de los mejores hoteles boutique!! - Me encantó absolutamente todo! Bien ubicado, limpio, instalaciones nuevas, desayuno deli!! El personal muy amable, estuvo presente en todos los detalles. Nada. Todo excelente
- Santiesteban Soto (10/5): Increíble lugar , servicio de primera! - La ubicación, la atención tan linda de todos, pero Katherine se lleva las palmas, super atenta, el desayuno delicioso, la habitación cómoda, en definitiva regresaría a hospedarme ahí. Todo fue genial, tal vez que estaba la alberca en mantenimiento y no me toco disfrutarla.
- Mateo (10/5): Beautiful, outstanding customer service - Great location, beautiful and comfortable home. Outstanding customer service, every single person working here made sure my family and I had everything that we needed for a comfortable happy stay. Thank you so much!
- fabiola (9/5): - Excelente ubicación, en casco histórico, pero lo suficientemente lejos del ruido.
Habitación amplia, lindo baño,, cama cómoda.
Personal excelente, nos asesoraron en todas nuestras necesidades
Desayuno exquisito.
Terraza con hermosa vista al atardecer No tiene frigobar, es necesario tener agua fría en la habitación
- Catalina (10/5): Volvería siempre!! - Todo!! Ubicación, instalaciones, atención del personal, desayuno, vista, todo!! Nada. Todo perfecto
- cinthia (10/5): Perfecto para visitar Cartagena - Ubicación muy buena para visitar Cartagena, desayuno muy rico, personal amable y lugar muy agradable y bien decorado Nada
- FERNANDO (10/5): -
- Mariana (9/5): - El servicio del personal impecable.
- Tim (9/5): -
- Francisca (1/5): Decepcionante - La ubicación Las habitaciones que te dan no son como las de la foto. Pagué por una habitación “Junior Suite” que no se parece en nada a la habitación que figura en las fotos de Booking. Es más, primero me alojé en una “habitación Deluxe” que en principio era de menor categoría y costaba menos, pero realmente era más amplia que la Junior Suite en la que me alojé unos días después. Lo peor fue la atención del administrador cuando le hicimos el reclamo. Tuvo muy mala actitud y nunca nos dio una solución.
- Francisca (1/5): -
- Daniela (6/5): La ubicación es perfecta! - El desayuno y el trato de Esteban, quien nos atendió durante nuestra estadía, excelente! La ubicación del hotel es genial... Cerca a todo y cómodo para ir y venir todo el tiempo mientras recorres el casco antiguo. Fuimos un grupo de amigas a varios cuartos. Yo tuve suerte y me tocó un cuarto bonito y de buen tamaño; que coincidía con el precio y expectativa a la hora se hacer mi reserva. Sin embargo, otros dos cuartos que pagaron lo mismo que yo no tuvieron la misma suerte. Y cuando comunicamos eso a la administración del hotel, fueron muy poco profesionales y cero amables. Solo intentábamos hacerles ver que lo que indican en su web o en páginas asociadas como booking.com no coincidía con la reserva originalmente pagada ni con las fotos mostradas. Nunca ofrecieron disculpas ni tampoco ningún tipo de consideración.
- Anders (9/5): -
- Carles (6/5): - La ubicación muy buena, desayuno rico y con piscina (aunque pequeña). Sábanas con manchas (aunque a priori, recién lavadas) y dormimos en una “cama doble” compuesta de dos colchones individuales unidos pero a lo ancho (te quedaba la junta de ambos colchones justo en la espalda). Además, literalmente me levantó una escolopendra pasando por mi cara por la noche y el vigilante, únicamente la barrió al pasillo, donde podía entrar a otra habitación. Una situación fortuita pero que para nada nos compensaron en un hotel tan caro.
- Adolfo (10/5): Excelente experiencia, muy recomendable - Todo
- Nuria (4/5): -
- Nuria (4/5): Mala experiencia en el cobro de la habitación - Bien ubicado, con buenas instalaciones. Personal amable y servicial. Nos duplicaron el cobro de la habitación y, pese a asegurarnos que lo resolverían, después no han tenido ninguna intención de hacerlo ni han respondido cuando hemos contactado. Hemos tenido que reclamar a través de Booking. Hotel POCO FIABLE en este sentido, no puedo recomendarlo.
- Alexane (10/5): - The hotel is just fantastic. It’s in the middle of the old city, very close to main touristic attractions but the place is also very quiet at night. Breakfast is really good and the staff super nice. We 100% recommend the place.
- Zanellato (9/5): -
- Marco (2/5): Intossicazione alimentare, zero sonno e lavori durante il soggiorno a qualsiasi ora. Che dire Malissimo. Non veniteci - Arredamento curato Dovrebbero davvero mettere le finestre. L’hotel dà sulla strada principale di Cartagena e non si può letteralmente dormire un minuto. Musica, chiacchiere, auto che passano: si sente tutto.
Piccolo extra: mi hanno dato un uovo marcio a colazione, 3 giorni di vacanze buttati via. Non stanno attenti al cibo e non sono in grado di dirti se un alimento ha o no degli ingredienti, nel dubbio ti dicono di no per fartelo prendere senza preoccuparsi delle conseguenze.
- estefania (7/5): Atención personalizada pero deben mejorar la insonorización de las habitaciones - Lo que más nos gustó fue la ubicación y el trato personal Malísima insonorización de la habitación, está en una vía principal y estás escuchando coches toda la noche.
- Lisa (10/5): - Geweldig hotel, zalige bedden, super ligging & top ontbijt
- Yves (10/5): L’endroit idéal pour séjourner à Carthagene - Tout était superbe, atmosphère, décoration, notre suite.
Et Esteban, notre hôte a été particulièrement exceptionnel 🙏🙏🙏 Un point d’amélioration
Nous avions la suite vue sur la mer et de magnifique couchers de Soleil
J’investirai dans une fenêtre double vitrage car c’est parfois un peu bruyant
- Stephen-Marcos (1/5): Misleading, Miserable, and Managed by a Greedy Ghost – Avoid - The photos taken for marketing the property to unsuspecting guests. I rarely write reviews, but I feel compelled to warn others: do not book the Moet Cartagena Boutique Hotel. Our experience here was deeply disappointing and upsetting from the moment we checked in.
We arrived expecting a charming, comfortable stay based on the photos on the booking platform. What we were shown, however, bore little resemblance. The first room had no glass in the bathroom window, and the view looked out directly onto a noisy, traffic-heavy road. When we requested to move, we were shown to a second room – next door – which felt more like a jail cell than a hotel room. Yes, it had a window with glass this time, but it was literally hanging off its hinges.
Trying to make the best of it, I went to take a shower – only to find a dribble of lukewarm water, leaking from the back of the shower fitting. Absolutely unacceptable.
I spoke with the reception, who was kind and understanding. I explained that the room had been grossly misrepresented, and that given it was a special trip and they had no alternative rooms for that night, we would like to leave and receive a refund.
Then came the invisible, slippery boss on the phone, who insisted that a refund wasn’t possible, hiding behind vague “processes” and the fact that it was a non-refundable booking – while simultaneously acknowledging that he “understood our situation.” He claimed only the booking platform could refund us – a blatant lie. He simply refused to take responsibility or act with any basic decency. It was clear he was more interested in keeping our money than offering any actual hospitality.
To add insult to injury, the so-called highlight of the hotel – the roof terrace – was closed for renovations, a fact that had not been disclosed anywhere prior to booking.
This hotel is a textbook case of false advertising, poor maintenance, and utterly disgraceful management. We left, out of pocket and incredibly frustrated, and spent the rest of our trip regretting ever having booked here.
- Javier (8/5): Bonito hotel, magnífica ubicación - Excelente trato de Esteban - el mejor! Mejorar insonorización
- Lucas Crantschaninov (4/5): Se posicionam como hotel boutique de luxo, mas fazem das tripas, coração - A localização é excelente.
O hotel tem a melhor vista da muralha, do terraço do último piso.
O ambiente é bonito e acolhedor. Estão longe de ser um hotel boutique de luxo, como se posicionam.
O ambiente comúm do hotel não possui ar-condicionado. O espaço é quente. Muito bonito porém pouco agradável para ocupar-lo.
Os quartos são automatizados (luz, tv, ar acondicionado) com comandos de voz, que na prática não funcionam.
A cama deveria ser MUUUITO mais comfortável, porém é só OK.
O jogo de cama (lençóis, fronha, endredom, cobertor), assim como as toalhas estão feias, manchadas, com aparência de sujas (por mais que estejam recém lavadas), nada dignas de um hotel deste perfil.
Não se tomam em conta os cuidados pertinentes em armazenar os utencílios de cozinha. Estes ficam expostos durante dia, tarde, e noite, com a cozinha sem uso, em um clima hospitalar para insetos e animais de todo tipo.
Durante a minha estadia, o café não era de boa qualidade, não tinham chocolate (bebida típica em cafés da manhã na Colômbia) nem leite vegetal.
- elena (6/5): Buena ubicacion para Cartagena pero difícil de disfrutar la estancia en este hotel - Lo que más nos gustó fue la ubicación, la cama era cómoda,el aire acondicionado funcionaba bastante bien y el personal muy amable y educado Destacar varias cosas, en la recepción y zona de desayunos hace una temperatura de 30 grados como mínimo da igual la hora que sea y se hace realmente incómodo tomar el desayuno ahí porque los ventiladores que hay en el techo no cumplen su función, la ducha caía el agua a cuentagotas y se hacía muy difícil darte una buena
Ducha después de un día de playa porque apenas salía agua en condiciones.
- Juan Thomaz (8/5): Excelente localização, bom café da manhã e chuveiro. - A limpeza do hotel, localização e cuidado. Apenas uma barata que vimos no quarto.
- Andres (10/5): Exceptional -
- Nigel (8/5): Comfortable hotel in a good location to explore Cartagena old town. - The breakfast was good and it was lovely to have it on the roof terrace.
- John (9/5): Superb -
- Andrea (10/5): Exceptional -
- Trujillo (10/5): Exceptional - Esteban was very kind and special from the beginning of the stay. The place exceeded all expectations.
- Ofir (10/5): Exceptional -
- Joost (10/5): Exceptional - Very friendly and helpful staff! Rooms were of very good quality. Nice breakfast options.
When we had to leave earlier they offered us express breakfast with fresh coffee, juice and bread. Very nice!
- Ashley (9/5): Superb -
- Alejandra (4/5): Weird...never checked in - I thought it was unsettling that they asked so many incredibly personal questions in order to register before checking in.
- Kathryn (10/5): Great option in the walled city - Loved the aesthetic and the relaxing vibe. The bed was extremely comfortable and location was great.
- Diego (10/5): Exceptional -
- Jorge (10/5): What a hotel!! - Fantastic hotel, beautiful views and top notch service.
- Iveta (10/5): I definitely recommend this place, we were satisfied! - Located directly in old center in ground floor. Very nice terrace for relax or to make sport in the morning and very cozy place for breakfast. Very kind and professional stuff. Also made as very nice working place on fresh swimming pool area. We were leaving at 1 pm, hotel organized us delivery of lunch from restaurant we wanted. Real personal care. Despite there was the things, which we had issue on breakfast (be fair: spoiled EU travelers), all what we addressed was immediately taking care of and changed, that it fits to our needs. Food tasty. The manager took personally care about everything we wanted to have differently.
- Laura (9/5): Superb -
- Kurt (9/5): Superb -
- Alejandro (9/5): Superb -
- Katherine (10/5): Marvelous place! - Everything, the installations are modern and súper Ocean, the staff is amazing and very helpfull. The breakfast was incredible and the facilities are like in the pictures.
We were received with 2 refreshing drinks and the staff helped us to book a table for dinner in an amazing local restaurant.
Without doubt I will return to this restaurant in the future! That I have to go and my stay was too short!
- Kurt (9/5): Superb - Great location and staff was very attentive. Very clean and well maintained.
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