Whitsunday Terraces Resort
Location: 5 Golden Orchid Drive, Airlie Beach, au
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Stunning Ocean Views and Beachfront Luxury
Luxurious Amenities: Enjoy two swimming pools, a hot tub, and BBQ facilities amidst lush gardens.
Comfortable Accommodation: Guest rooms feature balconies with great views, air conditioning, and cooking facilities.
Convenient Location: Easy access to shopping, dining, and the beautiful foreshore, perfect for leisure or business.
Book your stay at Whitsunday Terraces Resort - Ocean Views for an unforgettable beachfront experience in Airlie Beach!
Important Information
Please note that this hotel does not accept payments with American Express credit cards.
Please note that this property is located on a hillside and does not have elevator access.
Please note that on-site car parking is limited and subject to availability. Street parking is also available.
Your unit is supplied with a starter pack of coffee, tea, sugar, milk and toilet paper. Please note that housekeeping service is only offered for stays of 6 nights or more.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 02:00 PM - 05:00 PM
Check-out: 10:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Terrace
- Family rooms
- BBQ facilities
- Luggage storage
- Express check-in/check-out
- Fax/photocopying
- Tour desk
- Hot tub/Jacuzzi
- Car hire
- Shuttle service (additional charge)
- Concierge service
- Grocery deliveries
- Salt-water pool
- Outdoor furniture
- Shallow end
- Fence around pool
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Key access
- CCTV outside property
- Access to health care professionals
- 24-hour security
- Television in common areas
- Express check-in
- Free wired internet
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Beach umbrellas
- Free pool cabanas
- Pool sun loungers
- Offsite parking discounted rates available
- Internet access
- Private picnics
- Exercise/lap pool
- Japanese garden
- Covered parking
- Garage
- Swimming nearby
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Four-Bedroom Piccadilly Suite – Ocean View
This spacious apartment comes with 1 living room, 4 separate bedrooms and 3 bathrooms with a shower and free toiletries. The fully equipped kitchen has a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned apartment features a flat-screen TV with cable channels, a washing machine, a tea and coffee maker, a seating area as well as sea views. The unit has 5 beds.
Max Occupancy: 8 (8 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Kitchen
- Sofa
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key access
-
1 Bedroom with Ocean View - 1 x Queen
This apartment features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. Boasting a terrace with sea views, this apartment also features air conditioning and a flat-screen TV. The unit has 1 bed.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Interconnected room(s) available
- Sofa
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Smoke alarm
- Key access
- Single-room air conditioning for guest accommodation
-
Studio with Ocean View - 1 x Queen
In the kitchenette, guests will find a refrigerator, kitchenware, a microwave and a toaster. The spacious studio offers air conditioning, a tea and coffee maker, a terrace with sea views as well as a private bathroom boasting a bath. The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Interconnected room(s) available
- Sofa
- Dining area
- Electric kettle
- Wardrobe or closet
- Toaster
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Smoke alarm
- Key access
- Single-room air conditioning for guest accommodation
-
Superior Studio with Ocean View
Guests can make meals in the kitchenette that features a refrigerator, kitchenware, a microwave and a toaster. The spacious studio features air conditioning, a tea and coffee maker, a terrace with sea views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Toaster
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Smoke alarm
- Key access
- Single-room air conditioning for guest accommodation
-
Superior 1 - Bedroom Apartment with Ocean View
This apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Meals can be prepared in the kitchen, which is fitted with a stovetop, a refrigerator, kitchenware and a microwave. Boasting a terrace with sea views, this apartment also offers air conditioning and a flat-screen TV with streaming services. The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Kitchen
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Smoke alarm
- Key access
- Single-room air conditioning for guest accommodation
-
Two-Bedroom Apartment
This apartment is consisted of of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. Meals can be prepared in the well-fitted kitchenette, which is fitted with a stovetop, a refrigerator, kitchenware and a microwave. Featuring a terrace with sea views, this apartment also offers air conditioning and a flat-screen TV. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Sofa
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Smoke alarm
- Key access
- Single-room air conditioning for guest accommodation
-
Two-Bedroom Dual Key Apartments with Ocean View
This spacious apartment is consisted of of 2 living rooms, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The well-equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. Featuring a terrace with sea views, this apartment also offers air conditioning and a flat-screen TV. The unit offers 4 beds.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Kitchen
- Additional toilet
- Interconnected room(s) available
- Sofa
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Smoke alarm
- Key access
- Single-room air conditioning for guest accommodation
Guest Reviews
- brian (8/5): - The balcony view It was all good
- Maureen (8/5): - Great views, location close to main town, staff were friendly and very accommodating and did all our day trip bookings, the room was quiet. A lounge or sitting chair in our room would have been good.
- Alicia (8/5): -
- Tatiani (6/5): -
- Laura (7/5): Ocean views and a nice workout walking up the hill. - Stunning views. Walk up the hill and parking spots were a bit tight.
- Tracy (10/5): -
- Karen (9/5): -
- Kathy (9/5): -
- Kit (9/5): - Great location, beautiful view No WiFi in the rooms is strange, especially when there is a smart TV which can’t be used with no WiFi
- Jane (5/5): Location was good but the room was poor considering the cost. - Location was very good. Near the bars and restaurants. The bathroom was very poor. Need a complete upgrade. Shower over the bath. No handle to hang onto to get out. Very poor.
- Jodie (8/5): The views are amazing - The views were amazing and the beds were super comfortable we had an amazing stay! The shower pressure was very low which was annoying, and there was little ants on the counter tops!
- Ky (8/5): -
- Alyssa Merinel (9/5): All in all it met the expectations i have with the budget i paid. - Location wise is walking distance. Room is spacious. View is amazing. Budget expectations is great. Im glad we had the room in the parking area level. There’s no exhaust fan in the shower. And the bed its okay but its a little uncomfortable
- Colin (8/5): Good clean accommodation close to the shops and bars. Recommend requesting unit on top floors if u want to enjoy the com - Room was very clean and had all the amenities that we were looking for. Would have been nice to WIFI in the rooms. The other slight issue is the room is advertised as Ocean View but it is really only half ocean veiw as the view was blocked by the apartment next door protruding out. If booking in future I would request a room in the second level.
- William (3/5): Ordinary and overpriced with misleading information - Good view If a property highlight is ‘free WiFi’ then I expect WiFi in my room. And so to also be able to use the smart tv and to be able to connect to family work and friends from there. Utterly unacceptable that it was only available by walking 50m down the road to reception. I’m sure I’ll be told it was in the details later but it was a headline and I should be able to rely on that.
Hot water pressure was so poor that to have a hot shower it was at a trickle.
- Jasmine (10/5): Location amazing, room lovely! - View was lush! Shower could have been better but wasn’t terrible. WiFi is not available at all, which makes the tv useless unless you watch free view.
- Bron (7/5): Nice. Would stay again. - View was lovely! Central location. Good sized balcony. Good wardrobe/cupboard space.
Great having a sandwich toaster for quick lunches. Honestly the only real downer was the pillows - they were seriously rock hard :(
- George (8/5): Great place to stay ! - Clean comfortable a great space and helpful team Internet only available around reception - our incompetence we missed this fact (would not have stayed here if we had).
- Nichole (8/5): Overall good experience - Views Beds are hard
- Rohan (8/5): Great staff and great location. Clean unit just needs some upgrades - Location was great Curtains were dirty and old, needs replacing.
Doors to balcony very hard to lock.
Washing machine very old and hard to use.
Inside w/ robe and washing machine area needs updating still in original condition.
- Rhonda (10/5): - The view was worth the walk up the hill. The room was spacious, had all the amenities and was quiet.
- Abi (8/5): -
- Adrian (4/5): Won’t be back. - Position was great No wifi in room. Having to hotspot off phone for tv apps. No facecloths in bathroom. Had dishcloth, dish rack but no dishwashing liquid? The place is dated and needs a birthday.
- Helen (10/5): -
- Pearson (8/5): -
- Bradley (8/5): -
- TINGTING (9/5): -
- Holly (10/5): -
- Stefan (7/5): Schön gelegenes Resort in ruhiger Atmosphäre - Schön gelegenes Resort, terrassenartig an den Hang gebaut, schöne Aussicht, gut ausgestattete Zimmer, nettes Personal, ruhige Atmosphäre, kurzer Fußweg ins Zentrum Die Beleuchtung in den Zimmern ist sehr grell und wirkt eher kalt. Wärmere Lichtfarben oder die Möglichkeit, die Beleuchtung zu dimmen, würden die Atmosphäre am Abend deutlich verbessern. Zudem gibt es keinen Zimmerreinigungsservice.
- Narda (9/5): -
- Annette (10/5): - Great central location. Nice family run business. Highly recommend
- Conor (10/5): -
- Joan (7/5): -
- Shannon (10/5): -
- Abby (10/5): -
- Raelene (6/5): - Location and view Not enough towels and no face washer only 1 roll of Toliet paper
- CATALDO (1/5): - The space is huge To many stairs, specially when you arrive late that no one can assist you omg is like a maze + you have a luggage 😓🥵
The blanket is dirty and smelly 🤮
- Jodie (9/5): -
- Jowett (10/5): Great place to stay. - We had a spacious, clean and well presented room from which the balcony gave us fantastic views over the harbour and up the surrounding hills.
The hotel is located a few minutes walk from the supermarket and amenities and a five minute walk from the beach
The food at the Anchor bar was delicious. There is a steep hill to ascend or descend to get to & from the hotel to town which can be a challenge unless driving.
- Charlie (10/5): Amazing . - Great location only a 2 minute walk to the main strip for restaurants/ bars. All staff on reception were very nice and welcoming There is a very big hill to walk up to the property , not ideal for old people to access
- Annegret (6/5): -
- Maria Jose (8/5): -
- Jonathan (10/5): - The view. Space. Friendly staff
- Cathy (10/5): Great place to stay! - Gorgeous view from our balcony. We booked a studio room it was very spacious room with good facilities like kitchenette and washing machine. Great location. Very friendly staff. The property is located on a steep hill.
- Felicity (9/5): -
- Bobby (7/5): -
- Steven (8/5): - Clean , great location, staff very helpful
Pool was nice with a buzzing bar Nothing
- Tim (10/5): - The view especially. Location was close to town and shopping areas. N/A
- Elyssa (10/5): -
- Apolline G (8/5): Bon séjour proche centre-ville - Très bon emplacement et belle vue. Manque peut-etre d'insonorisation et d'une plaque de cuisson dans la kitchenette
- Josie (10/5): -
- Graham (9/5): Perfect weekend to relax and enjoy - The location was very good walking distance to main street you also get in a bit of exercise from walking up the hill. The room was very spacious, the view was perfect. Nothing
- Ciara (6/5): - The property was spacious and the shower was very good. The pool area was nice. There is no wifi in the rooms and if you want wifi connection you have to sit outside to do so. The rooms are accessed by stairs. We stayed for a few nights (4) and got no clean towels. You are asked to bring your rubbish to the bins outside which we had no problem doing but there was no extra bin bags we had to use paper bags that we had from doing our groceries.
- Dave Mac (8/5): Beautiful Location & very clean - Stunning location. View excellent over marina and bay. Not easy to get car close to room. Parking one level "lower" than room helped to avoid stairs.
- ben (10/5): -
- Joshua (10/5): - The view, the location, the facilities, and the staff were all great The walk up the hill was tough with bags
- Jodie (10/5): -
- ZiYi (1/5): Avoid at all costs - We accidentally checked out late (10:30am instead of 10am), immediately apologised, and offered to pay the late fee($30, which we were told would double after an hour) Instead of handling it professionally, the staff member was shockingly rude and disrespectful. Her tone was hostile, and she spoke to us in a very nasty way while repeatedly asking how long we needed. We fully acknowledged our mistake and were willing to pay, so there was absolutely no excuse for that kind of behaviour.
The hotel itself is outdated and poorly maintained. No housekeeping unless staying 6+ nights, and you’re expected to clean your own room. Found ants on the bedside table and even on the bed. Bedding was inadequate, and no WiFi in the room. This place has some of the worst service I’ve experienced.Horrible experience overall.
- Daryl (8/5): Was a lovely quick getaway definitely would recommend 👍 - Great location , close to everything and owners were lovely and very welcoming. The room was a little outdated
Restaurant was pricey
Up and down rd to shops was a bit of a climb
- Leah (10/5): It was the best place we ever stayed, cant complain with location best view. Close to everything. Staff are excellent an - The location is perfect with the bire, tge unit was clean and very comfortable to stay More parking space would be better, and wifi coverage to each unit would be nice.
- Shaina (5/5): It was a basic accommodation. It was clean besides the ants. Wouldn’t stay again - The location was great and was close to the town The water pressure in the shower was really low. There were small ants everywhere and went over suitcases and on the counter.
- Eimear (10/5): Fantastic stay, amazing views - Great location, was walking distance to restaurants and cafes. Amazing views of the sea. Would stay again
- Ellie (8/5): -
- Santos (10/5): - Conforto em geral
- Ally (10/5): -
- Jayanty (9/5): -
- Dion (10/5): Returning customer - Clean rooms, staff excellent. The walk up the hill. Everyone needs a bit of cardio after a fist full of beers.
- ava (9/5): -
- Madeleine (8/5): -
- Clayton (10/5): -
- Murron (9/5): -
- Zdenka (10/5): Paradise - Excellent location
Great Hospitable Friendly staff
Exceptionally clean and tidy
Highly recommend ~ Not my first and definitely not my last N/A
- maike (1/5): Ekelhaft, bloß nicht buchen wenn sie einen schönen Urlaub haben wollen - Nur der Blick Das war mit Abstand die schlimmste Unterkunft auf meiner Australien Reise!
Erstes Apartment, sehr dreckig, abgewohnt und hatte eine Durchgangstür vor der mein Bett stande, ich habe ALLES von meinen Nachbarn gehört und somit eine schlaflose Nacht.
Rezeption war sehr unfreundlich und der Zimmerwechsel hat mich 50$ zusätzlich gekostet. Unglaublich, dass hier noch Kapital aus dem Leid der Gäste geschlagen wird!
Zweites Apartment genauso dreckig und abgewohnt wie das Erste aber zusätzlich noch Ameisen und Käfer im Bett. Ich wurde so schlimm gebissen, dass ich am nächsten Tag zum Arzt musste.
Rezeption meinte, dass Käfer und Ameisen im Bett in den Tropen normal seien und ich ja abhauen könne wenn es mir nicht passt.
Das habe ich natürlich umgehend gemacht.
Absolut keine Empfehlung für diese Unterkunft!!!
Das Waters Edge Resort gegenüber ist meine absolute Empfehlung, sauber, ordentlich und vorallem professionell kundenfreundlich!
- Kasandra (6/5): -
- Patrick (10/5): Fantastic Lookout! - Nice appartment with balcony and a fantastic view over the town! Unfortunately their were very noisy guests! And some even partying the whole night on the outside staircases :-/
- lauren (5/5): -
- Anongnart (10/5): -
- Fox (7/5): - The view, bed and tv were good Parking areas and shower water pressure
- Jane (8/5): -
- Verónica (8/5): - Location and room was very comfortable. WiFi in common areas was not good
- Tushar (7/5): - Ocean view , close to the market . Old apartments price is high
- Lorette (7/5): -
- Laura (9/5): - Loved the room, the location, spot on Not being notified about roofin maintenance and being charged full price when construction is happening on my builing
- Isaiah (9/5): -
- Cayden (5/5): Paying for the location, not facilities - Great location Very old, out dated hotel for the price range.
- Yijing (8/5): 地理位置好 服务好 酒店本身有点老(没有电梯 大家注意 需要搬行李箱) - 地理位置很好(要爬一个坡 但是我觉得关系不大)。离中心地带和超市都特别特别近 有一天我躺在床上,有一个大蟑螂爬到了我的睡裙上!!!
- Edward (4/5): Good location - The location was great. The bed was comfortable. The room was dated. I had a better stay the last time I stayed here. Noise from the restaurant was a little annoying. The view was blocked mostly by a roof. There was an issue with the bedroom lock. The air conditioning was horrible.
- Nigel (10/5): - Staff just couldn't do enough for us
View was second to none
Pool was amazing
Best get away Nothing
- Negin (9/5): -
- Paige (10/5): - Excellent place to stay! Close to the center and the view is amazing. You do have to walk up a hill not for very long which we don’t mind at all but if you have troubles with hills or injuries wouldn’t recommend this accom
- Chai (8/5): -
- Ellen (8/5): -
- Bianca (9/5): Beautiful views and great service, with a few small inconveniences depending on the room location — we still had a lovel - The view is absolutely stunning and definitely one of the highlights of the stay. The pool and hot tub were great, and having a restaurant nearby was very convenient. The reception team was also amazing — everyone was very friendly, welcoming and helpful throughout our stay. The bed was comfortable and we had everything we needed. Our room was located at the top of the hill, which meant quite a steep walk every day — this can be quite tiring, especially for older guests. Also, the rooms further up don’t have Wi-Fi as it doesn’t reach from reception. The room itself wasn’t one of the renovated ones, so it felt a bit outdated — for example, we had to move the bed to access power outlets, which was a bit inconvenient.
- Karin (10/5): -
- Thomas (10/5): -
- Rhiannon (10/5): - The room and thw view was amazing!! Wish it wasn't that easy to leave! Would definitely come back again! Nothing to dislike besides the stairs. Otherwise amazing experience!
- Nadine (8/5): - Fabulous view, great location No aircon in the bedroom was tough, bad urine smell in bathroom.
Fry pan was terrible.
- Shanshan (10/5): -
- Jordyn (5/5): Overall our stay was pleasant. Two nights so wasn’t very long. The rooms are modern and up to date, had all the main ite - Pros
The view from the room
The restaurant was gorgeous, food delicious and cocktails tasty! Staff were also great.
Room is modern. Cons
The hill to get up to your room is a killer. The incline is awful and with an 8 month old totally impractical.
No lift access, everything is stairs. We had a pram and it was very hard to navigate coming and going
The balcony to our room was very dirty. Bird poop everywhere.
No wifi in any of the rooms, only to the pool and restaurants so you have to use your phone hotspot.
- Emma (8/5): - Location Decor
Photos