Astar Hotel Bukit Bintang
Location: 44 Jalan Bukit Bintang, Kuala Lumpur, my
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Central Location: Situated in the heart of Bukit Bintang, guests at Astar Hotel Bukit Bintang are just steps away from iconic shopping destinations like Berjaya Times Square and Pavilion Kuala Lumpur.
Concierge Service: Enjoy a hassle-free stay with the hotel's concierge service, ready to assist with all your travel needs and recommendations for exploring the vibrant neighborhood.
Modern Amenities: Relax in well-equipped rooms featuring air conditioning, free WiFi, and city views. The hotel also offers airport transfers, room service, and 24-hour front desk assistance.
To experience the convenience and comfort of Astar Hotel Bukit Bintang, book your stay now!
Important Information
This property will not accommodate hen, stag or similar parties.
A damage deposit of MYR 50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Room service
- Family rooms
- Lift / Elevator
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Concierge service
- Allergy-free room
- Public transport tickets
- Lower bathroom sink
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Face masks for guests available
- 24-hour security
- Security alarm
- Key card access
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Internet access
- Housekeeping on request
- Concerts/live shows
- Covered parking
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Deluxe Triple Room With Balcony
Offering free toiletries, this triple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned triple room offers a flat-screen TV, a minibar, an electric kettle and a tiled floor. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Slippers
- Additional toilet
- Tile/marble floor
- Electric kettle
- Bidet
- Linen
- Clothes rack
- Toilet paper
- Bottle of water
- Shampoo
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Standard Queen Room
Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The double room offers air conditioning, a minibar, an electric kettle, a tiled floor, as well as a flat-screen TV. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Slippers
- Additional toilet
- Tile/marble floor
- Electric kettle
- Bidet
- Linen
- Clothes rack
- Toilet paper
- Bottle of water
- Shampoo
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Deluxe Queen Room
Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV, a minibar, a wardrobe, an electric kettle as well as city views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Additional toilet
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Toilet paper
- Bottle of water
- Shampoo
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Deluxe King Room
Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The double room provides air conditioning, a minibar, an electric kettle, a tiled floor, as well as a flat-screen TV. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Additional toilet
- Tile/marble floor
- Electric kettle
- Bidet
- Linen
- Clothes rack
- Toilet paper
- Bottle of water
- Shampoo
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Deluxe Twin Room
Featuring free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The twin room features air conditioning, a minibar, an electric kettle, a tiled floor and a flat-screen TV. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Slippers
- Additional toilet
- Tile/marble floor
- Electric kettle
- Bidet
- Linen
- Clothes rack
- Toilet paper
- Bottle of water
- Shampoo
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Deluxe Triple Room
Featuring free toiletries, this triple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The triple room features air conditioning, a minibar, an electric kettle, a tiled floor, as well as a flat-screen TV. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Slippers
- Additional toilet
- Tile/marble floor
- Electric kettle
- Bidet
- Linen
- Clothes rack
- Toilet paper
- Bottle of water
- Shampoo
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Deluxe Family Room
Offering free toiletries, this family room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The family room offers air conditioning, a minibar, a wardrobe, an electric kettle and a flat-screen TV. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Slippers
- Additional toilet
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Clothes rack
- Toilet paper
- Bottle of water
- Shampoo
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
Guest Reviews
- Oliver (4/5): Very affordable, but better not book this property if you intend to sleep through - The property location is central to Bukit Bintang. The MRT station is mere minutes from it. All the necessities were cared for, e.g. soap, towels, water. The walls are extremely thin. You can hear everything happening in the surrounding rooms and hallway, as well as the streets outside. The toilet paper is extremely thin and I once had just enough of it to get my business done. I could hear staff pushing their cart through the hallway, loudly laughing, yelling, and slamming doors in the middle of the night! Children crying, screaming, and running through the hallway were also a constant thing throughout my stay.
- IDRUS (8/5): -
- Diana (8/5): -
- Yong zhi (8/5): -
- Guest (2/5): -
- Mohsin (8/5): Passable - Cleaner faisal is really good person receptist in night also really helpful.. Its located in centre of bukit bingtang so its too noisy if u want to sleep early.. secondly their water heater is also not giving proper hot water receptist morning guy on reception was totally rude when i made payment through card he charged me 14 Ringgit more i don't know why
- Guest (8/5): Check in very slow Almost 10 minutes take I Dont know Why so slow check in Guest Try it Fast ASAP -
- Valeria Alejandra (9/5): Muy agradable - La ubicación y la comodidad de la cama
- Yee Eng (2/5): -
- kee (10/5): -
- Iqbal (8/5): -
- Chin Tau (8/5): A great location if you just want to shop and eat! - Great Location. It is within walking distance of the major shopping centres. There are so many choice of food places. If you like crowds then this location is lively with lots of people on the streets. The basic room was too small for couples. We blocked the door when we have to open our luggage. So we have to move the luggage whenever we have to open the door. So, we have to upgrade to a bigger room to avoid the said inconvenience.
- 超セク氏 (10/5): - 愛想が皆様良い
タクシーの手配等親切に手伝ってもらった。
立地が最高
部屋が清潔
- Khoo (8/5): -
- Mingyuan (2/5): - 地理位置可以的,很方便 就是实在太吵了,太吵了,太临街,隔音又不行,睡到12点勉强睡着
- Anastasia (10/5): Sangat nyaman dan mudah diakses, - Hotelnya sangat strategis. lokasinya yang berada di Bukit Bintang, salah satu tourist attraction di KL membuat saya jadi bisa explore area Bukit Bintang hanya dengan jalan kaki. Kamarnya juga bersih. Untuk ukurannya tidak terlalu besar tapi juga tidak terlalu kecil. Sangat nyaman menginap disini. Sangat recommended buat yang mau berkunjung ke Kuala Lumpur.
- ibrahim (1/5): -
- Edison (4/5): Good location, nothing more - Location Very small room with no window. But the most important is that the outlets in the room didn’t provide any electricity and we couldn’t charge any of our devices. Only one outlet was working but the fridge was plugged in that so we had to choose between plugging our phones/laptop or having cold water during the hot weather of KL.
The staff was informed about the issue but they didn’t do much about it
- Iriana Suraya (7/5): Stingy with the electricity - Close to Bukit Bintang attractions Cut off the electricity by 12pm. Should give warning first laaa...
- fatin (10/5): -
- japilus (9/5): -
- Asyraf (1/5): Definitely, I will not come back if there’s no valid explanation. - Room is ok. This is the worst hotel I have ever stayed in. I understand it’s a 3-star hotel, but I have stayed in many 3-star hotels before, and they were all fine and worth the money.
Your staff member from Pakistan was not friendly during check-in. He assigned me to the lowest floor, and the room condition was terrible. When I entered, I even found a cockroach. I immediately went to the female receptionist, and she kindly reassigned me to Level 3. However, when I asked the same staff member earlier, he told me that the upper floors were full. This shows that he was not being honest.
Lastly, early in the morning, I was awakened by loud noises coming from nearby rooms. When I opened my door, I saw that the housekeeping staff were cleaning and making a lot of noise, showing no respect for guests who were still sleeping.
Please look into this matter and advise me accordingly. I would like an explanation and a response.
Regards,
Asyraf
- JULITA ROSMA IDA (7/5): If you are going to Pavilion KL, Lot 10, Alor Street, then Astar Hotel could be the right choice. - Astar Hotel Bukit Bintang is close to the places we want to visit. Because this hotel is very close to the crowd, the crowd and noise can be heard until dawn.
- Lena Sophia (3/5): - Die Lage ist gut. Zimmer ist sehr sehr sehr klein. Das Bad schimmelt und wird nicht trocken. Wir hatten eine Kakerlake im Bad. Die Treppe ist so vollgestellt, dass ein Durchkommen kaum möglich ist. Für eine Nacht okay, aber nicht länger.
- Yassin saber (6/5): -
- Maša (8/5): -
- Chun Jung (8/5): -
- Shikar (5/5): -
- Ding (6/5): -
- Lestari (6/5): -
- Cary (8/5): -
- Hamida binti (10/5): -
- James (9/5): -
- Reswil (6/5): -
- DEMANTHA (7/5): - The staff is very nice and polite Solo travellers should keep away from family rooms. If there are possibilities. Next my room family with kids get up early when kids are crying and shouting. Can't rest properly.
Check out time sharp 12.00 noon. Power cuts off the room on time. Make sure some one stays there ready at sharp 12.00 noon.
- Mohammed (9/5): -
- rosmaria (7/5): -
- mohd (8/5): -
- nur (9/5): -
- Mohd Shahrun (8/5): -
- mahin (1/5): -
- SeyedMilad (2/5): - The location was convenient.
Most of the staff were friendly and helpful. Very small room, no window/ventilation, no space for clothes.
No hot water in sink or toilet.
Constant noise from electrical box and very thin walls.
Poor quality doors, not soundproof, felt unsafe.
Check-in staff was not honest about fragrance-free request.
- Suraya (4/5): - Urusan cek in sangat mudah , staff peramah . Location dekat dengan semua , jalan kaki jerr Terdapat banyak kerosakan , 2 plug untuk hairdryer rosak tak boleh guna .. Then board letak phone patah senget , macam tak worth it untuk bayar . Lagi 1 , staff bising nak tidur tak boleh . Baling barang seperti kaca kuat waktu pagi masa kami tidur , sangat sangat terganggu ya !! Tolong check bilik anda sebelum beri pada customer ..
- MUHAMAD ABDUL MUBIN (8/5): -
- Bin Arif (8/5): Budget friendly Good Stay at Main Location - The location and the staff The quality of mattress could be improved
- Chen (7/5): -
- Mick (9/5): -
- Filippo (6/5): - cheap accomodation.
Air conditionate good 1) I placed the reservation in one hotel and i was placed in a different one.
2) The hair on the pillow was not requested in my booking requests...
- Zulkarnain3433 (9/5): -
- Hafizi (10/5): -
- Babagino (10/5): - 地点很好 附近好吃好逛 后面就是阿罗街夜市
- Hayani (5/5): -
- Guest (8/5): -
- Magdy (10/5): -
- Alshawi (10/5): -
- Jasmine (5/5): - The location. Live that the air conditioner is cold It cost rm10 for 1 extra pillow. First time experiencing this kind of thing. And its non refundable. Its not like im going to bring back the pillow. No chair in the room
- Junaid (8/5): -
- Norhafidzah (10/5): -
- Aisyah (6/5): -
- Nora Raof (8/5): -
- patricia (6/5): - Ubicación El personal fatal! Amargados, no ayudan, no entiendo cómo pueden tener personal así más los hombres que las mujeres
- Muhammad (9/5): - Staff were helpful, location was nice None
- Loïc (8/5): Très bon séjour de par le rapport qualité prix et la centralité de l’hôtel dans KL pour visiter la ville - Emplacement dans le quartier Bukit Bintang très appréciable, rapport qualité prix intéressant, personnel très agréable Salle de bains assez surprenante (douche au-dessus des toilettes)
- Guest (9/5): -
- Heribertus (1/5): -
- malcolm (7/5): -
- FERNANDO (2/5): En este hotel NO se descansa - Estaba limpio Las habitaciones sin ventana son como las de una cárcel, no te cabe ni la maleta abierta en el suelo, las paredes de papel, escuchas con perfección una conversación de la habitación de al lado, nos cambiamos a una habitación con ventana pagando el suplemento y la ventana estaba rota no tenia el picaporte para poder cerrarla. Es barato, y entiendo que no haya lujos, pero unos mínimos…
- Rosmiza (7/5): selesa dan berpatutan dengan harga - ini adalah kali kedua saya menginap di Astar hotel
lokasi sangat baik
tempat makan berdekatan banyak
overall memuaskan toilet dan bathroom sangat sempit dan susunan yang tidak sesuai. jika nak buka pintu bathroom kena undur ke belakang sebab tidak muat nak melaluinya walaupun badan kurus
- Francesca (8/5): -
- Nerisa (5/5): - Its quiet..and clean Not enough pillow
- Guest (9/5): -
- NORAQILAH (10/5): -
- Alessandro (10/5): -
- NORAQILAH (8/5): -
- Nissan Khan (5/5): -
- AMR (5/5): -
- STEPHEN CHINONSO (9/5): -
- Theresa (9/5): -
- haasyer (7/5): its fun and comfy - the aircond is very good, have icebox i dont like the staff make noise latenight. no iron table
- Alessandra (7/5): -
- Bola (2/5): Very good location but very bad experience on all other aspects - Location Clean
There were ants and insects in the room
Noise
The electricity has a very loud noise inside the room
Smoking
The smell of smoking was inside the room although it was no smoking hotel
Staff
Staff was not friendly at all and they were not helpful
Price
Not the same on booking i paid extra
Facilities
No facilities at all inside the hotel
- RAGHAD (10/5): -
- Denis (8/5): -
- Mohammad Iskandar (9/5): -
- Konstantinos (9/5): Very nice location - The hotel is located in a very good area, lively and colorful with outdoor food markets and authentic street food, next to a metro station. It was clean and comfortable. I think it is a good case of budget accommodation in Kuala Lumpur.
- Guest (1/5): Disappointed and would like to resolve the matter amicably to avoid mutual inconvenience. - Ong - Nothing other than the location although it was noisy even at 11am. Dear Manager,
I am writing this letter to expressed my disappointment and would seek for a reimbursement of the money paid in advance for the room night for 16 Aug 2025 as the result of the grievance expressed as follows:-
1. The booking was for a Deluxe King Room for two days (15, and 16 Aug 2025).
2. When I checked in at approximately 8pm on 15 Aug 2025 I was asked to pay for two days in advance at the counter.
3. When I checked in the room (Rm 408)
4. I was surprised to find that the room had no windows, the bed was tugged in a corner with no way to go to the other side, and there were no chairs.
5. I felt short changed and lodged a complaint at the front desk.
6. I also told the front desk staff at 11pm that I would like to leave the hotel at 11am on 16 Aug 2025 as I felt disappointed. On 16 Aug 2025 at 11am I left the hotel and requested for a reimbursement for the room night for 16 Aug 2025 which was paid in advance.
7. The staff said that he would check and let me know. I reminded the staff when I checked out on 16 Aug 2025 that I would want to have reimbursement for the room night paid in advance.
- SITI NUR (9/5): -
- febria (9/5): -
- Jeffrey (5/5): - Location - Inside the Room found spider
- insufficient Towel supply for the next day replacement.
- Noisy ! 1-3 am staff talking without controlling the volume.
- no single chair for luggage 🛅.
- karl (1/5): NEVER AGAIN - great location, close to everything (food, shopping, transport)
room was clean paid for a room with a city view, it was a brick wall (see pic)
asked for a large bed, got a single
when i brought up the room to staff, they said they had 'run out of rooms with a view'
even though i booked way in advance.
couldn't get a refund
i stayed 1 night on a weekend and it was loud with music playing at all hours in the morning
- sohail (2/5): Bad experience.they add hidden charges of 27 rangit per night. Staff not helpful at all. - Close to the food street Hidden charges included. Room very noisy. Unable to sleep you hear other door even if some one walk bear foot.
- PICK CHOO (7/5): - The location near to Pavilion Bukit Bintang and Jalan Alor food street.
- Sarah (8/5): Okay, but can be better. - Nice location. Okay for the price. I requested a quiet room but it seems they did not read my request. You can hear the music from the establishments outside until 2 AM. Water pressure (Shower) is low.
- Roxanne (9/5): -
- Aisar (6/5): -
- ALEXANDRE (10/5): -
- Zerin (9/5): - The location is very convenient. It's in the heart of Bukit bintang. Most of the tourist famous places are in walking distance. Very close to Jalan alor. Very happening place with lots of food and festivity. The lift is too small. The room we stayed had no window. Also, they kept RM 50 as a security deposit during check-in. Moreover, they take extra charge if you pay through card.
- Jesús (6/5): Experiencia - La ubicación, está en una calle concurrida, con muchos locales y el metro y monorail a 3 minutos La habitación en general no estaba muy limpia, había restos de suciedad junto a la cama y mesilla, la nevera olía a podrido y una de las ventanas no tenía ni manillar para cerrarla.
Pero lo peor sin duda son los conciertos callejeros nocturnos que se forman en la puerta, deleitando tus oídos con clásicos del pop/rock internacional…incluso se atrevían con el Waka Waka! había leído comentarios pero la realidad lo supera, se escucha absolutamente todo: los coches, la gente y la música como si estuvieran en tu habitación. Si no tienes tapones olvídate de dormir, al menos en las habitaciones que dan a la calle.
- Thi Thuan (7/5): Bien -
- Ishtiaque (1/5): -
Photos