Ocean View at Silverwater
Location: 447/17 Potters Hill Road , San Remo, au
Star Rating: 7.5 Stars
Property Type: Holiday homes
About this Property
Luxurious Accommodation with Spectacular Views:
Stay in style at Ocean View at Silverwater, featuring a heated pool, stunning sea views, and a private balcony for the ultimate relaxation.
Premium Amenities for Entertainment and Relaxation:
Enjoy free WiFi, a hot tub, table tennis, and tennis court access, ensuring a fun-filled stay. Indulge in a delicious meal at the on-site restaurant and unwind on the private patio with barbecue facilities.
Family-Friendly Fun and Relaxation:
With indoor and outdoor play areas, an indoor pool, and a fitness centre, there's something for everyone at Ocean View at Silverwater. Book now for a memorable getaway by the sea.
Important Information
Linen
It is common in the region for some linen to be provided for bookings, and some linen to be available as an optional extra. By default, a booking at this home does not include optional linen (top & bottom sheets, bath towels and pillowcases). What is included are doonas (quilts) with covers, pillows without covers, tea towels, hand towels and bathmats. If you would like the optional linen included in your booking, please let us know, including which beds you would like it provided for. The additional cost would be a one-off charge of $30 per bed (some sites add a service fee to these costs) - and we prefer 7 days' notice prior to your arrival to get that arranged.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
This property will not accommodate hen, stag or similar parties.
This property is located in a residential area and guests are asked to refrain from excessive noise.
Quiet hours are between 22:00:00 and 09:00:00.
Peak Periods
Please note that during the peak summer period and other peak times, check in times are set as 3pm (unless by prior arrangement). Please also note that if you avail of the optional linen hire over these times, it may involve linen being left out but beds not being made up.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
This property does not accommodate bachelor(ette) or similar parties.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 10:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Air conditioning
- Swimming pool
- Restaurant
- BBQ facilities
- Express check-in/check-out
- Hot tub/Jacuzzi
- Table tennis
- Non-smoking throughout
- Private check-in/check-out
- Board games/puzzles
- Concierge service
- Kids' outdoor play equipment
- Outdoor furniture
- Fire extinguishers
- Contactless check-in/check-out
- Smoke alarms
- Key card access
- Express check-in
- Free wired internet
- Access to nearby indoor pool
- Playground on site
- Tennis lessons on site
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Games
- Exercise/lap pool
- Japanese garden
- Covered parking
- Swimming nearby
- Beach toys
Rooms Available
-
Vacation Home
The hot tub and sauna are the special features of this holiday home. This air-conditioned holiday home consists of 1 living room, 2 separate bedrooms and 1 bathroom with a bath. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the fully equipped kitchen. The holiday home also offers a barbecue. Featuring a balcony with sea views, this holiday home also provides a washing machine and a flat-screen TV. The unit offers 3 beds.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Sauna
- Tumble dryer
- Oven
- Stovetop
- Toaster
- Barbecue
- Coffee machine
- Outdoor furniture
- Heated pool
- Cots
- Fire extinguisher
Guest Reviews
- Kerry (7/5): Nice apartment and great facilities. Was comfy enough and clean enough, but a few simple improvements could make this l - -Only 2 toilet rolls supplied. This wasn’t enough for 4 people for 5 days.
-The possum poo on the front balcony meant we avoided eating outside. The weather was stunning (which never happens when we visit Melb!) so this was a bit of a downer for us. As soon as we would go out, the possums would be on the railing and even coming right up-to us. Clearly they are very looked after by other residents as they seemed super friendly! They are cute, but it did put us off eating out there.
-having to pay $60 for the linen and towels. I really do still think this should be included. It also was a bummer because we used the facilities, included the heated swimming pool, so we had to use the 1 towel we were given for both bath towel and pool towel. I did make use of the clothes rack and dryer, but ideally having a set of beach towels alongside bath towels could make this property more appealing.
- Melina (10/5): Lovely stay and would come again for sure. - Very spacious property. We didn’t get too much outside time because of the weather but it has two outdoor balconies, two large bedrooms and a generous living and kitchen area. Great for a family of 4.
- Mike (8/5): -
- Aidan (9/5): - The view over the water. And the pool and play ground for the kids.
- Amy (6/5): - Location TV didnt work. Cot didnt have a comfortable mattress. One bedroom had a bad odour. Cleanliness wasnt great
- Ravinder (8/5): Overall good experience. Nice loaction, value for money, only need to improve the cleaning services. - Good location, excellent in house facilities, love the indoor and outdoor swimming pools, gym was small but ok. Enjoyed the spa. Room not cleaned properly. There were some dead flies in the windows area. Balcony was not clean at all. I want to sit in balcony with family to enjoy the beach view, but first we had to clean the floor and outside table as well. We stayed for 3 nights, no one came to clean room even for once.
- Donna (8/5): Overall experience was satisfactory - Great views great location Could have been cleaner and value could have supplied fresh coffee / tea and or milk
Lots of rules for people renting the property but doesn’t seem the same from the owners of the unit
- Amanda (10/5): -
- Moss (7/5): - Pool indoors arcade games for daughter No access to the restaurant as had functions every time. I just wanted to have a meal with my daughter and relax and go no where.
- Pina (7/5): Nice view but pricey - The apartment was spacious and clean and it had a nice view of the sea. I think I expected more for what I paid. At reception, they could not help with a simple question (or any query coz they do not manage the pty). They also told us we could not use the pool. Inside the apartment, we could not connect the lounge TV. Coffee and tea facilities were minimal and no extras like 1 box of tissues was supplied. Overall I do not think the accom was value for money.
- Asanthi (6/5): - View, pool, spa and the location is the best part of the place. Could not fix the TV issue and thry want us to send email and taking photo of the issu. Send us wrong PIN number of the door lock. Also they want us to send photos for that as well. If someone comes for a 2 days and spend time for fixing things …. ???
- Damir (10/5): -
- Dalia (9/5): In bad weather we have wonderful time with family. - Everything Beautiful views . Swimming pool. Very clean unit .
- Peter (4/5): Disappointed and frustrated - Location and being with other family members at the same resort. Having only 1 key to the room, made so inconvenient when one adult needed to go to the gym and the other needed to go to the shops or to a cafe with kids for breakfast.
The washer/dryer was a nightmare to use. Door remained locked after cycle finished. Dryer didn’t dry properly after being in a 2hr cycle. The door had lint and built up scum at the bottom. We had to sanitise prior to using. Some of the pans had dried up dried grease, so we decided not to cook and just ordered out during our stay. The balcony area had possum droppings all over the floor prior to our check in, so I doubt any cleaning was done prior to our arrival. Decided to leave 1 day early due to being uncomfortable.
- Helena (8/5): Generally the place was accommodating just a few finishing touches missing would have made it tops. - Access to resort facilities.
Kitchen and its utilities. We were told the day before we couldn’t check in until 3pm instead of 2pm. At no point prior to this had we been told which interfered with our plan on day 1.
The main TV didn’t work unless you had a membership to streaming services, this includes terrestrial channels
The TV in the bedroom was set up at all and we had to go through entire channel running set up.
Not enough coffee pods supplied for 4 people over 5 days (4 supplied) and minimal toilet paper.
- Kylie (5/5): Passable -
- Dina (8/5): Very good -
- Khodar (10/5): Absolutely amazing! - Location. Comfort. Cleanliness -
- Renee (8/5): Very good - We like that everything was there at our needs
Everything close by There was a couple of things I thought could/should be addressed. The door goes not self close. You pretty much have push/slam the door very hard. Somebody older might struggle.
There was only one entry card. No good for families. We don’t always go/come back together.
2 down lights are falling out of bedroom ceiling
I don’t normally do surveys but I thought these things were worth bringing up
- Jiaying (7/5): Good - The indoor heated swimming pool and spa I thought we booked two bedrooms with a sofa bed in living which can be converted to another double bed. But the sofa couldn’t pull out and convert to bed. The ad of the property is a bit misleading.
- Elvir (10/5): Excellent resort and facilities. - Location and view.
- Mary (5/5): The apartment is run down and basic. - Views and the facilities at Silverwater Resort The apartment was not presented well. The outside table was full of possum droppings which we had to clean. There was a high chair and other chairs left in the lounge space. There were no bath mats or hand towels as mentioned. The bathroom basin was blocked. The wifi password was incorrect.
It felt as though the accommodation had not been well thought out and there was no effort put in, to present the property in an inviting and welcoming manner.
Be mindful you are booking this apartment through a booking agency, and not directly through the resort. We’ve booked directly with the resort before, which allows all these issues to be rectified easily by the on-site staff.
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