The Row Residential Hotel

Location: Africa Avenue 9, Addis Ababa, et

Star Rating: 8.5 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 12:00 AM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Air conditioning
• Restaurant
• Room service
• Terrace
• Lift / Elevator
• Fax/photocopying
• Soundproof rooms
• Facilities for disabled guests
• Non-smoking throughout
• Wheelchair accessible
• Lower bathroom sink
• Emergency cord in bathroom
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Shopping on site
• Television in common areas
• Free wired internet
• Snack bar/deli
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Wine release events
• Reception hall
• Covered parking
• Vegetarian menu options available
• Bulk dispenser for toiletries

Rooms Available

• One-Bedroom Apartment

  This spacious apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, an oven and a microwave. Boasting a balcony with garden views, this apartment also offers a mini-bar and a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Kitchen
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Dining table
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Lockers
  • Key access
  • Key card access

• King Room

  The spacious double room offers a mini-bar and a safe deposit box, as well as a private bathroom featuring a bath or a shower. This double room provides an electric kettle, a flat-screen TV and city views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Desk
  • Toilet
  • Private bathroom
  • Electric kettle
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Lockers
  • Key access
  • Key card access

• Superior Double or Twin Room

  The spacious twin/double room provides a mini-bar and a safe deposit box, as well as a private bathroom featuring a bath or a shower. This twin/double room features an electric kettle, a flat-screen TV and city views.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Desk
  • Toilet
  • Private bathroom
  • Electric kettle
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Lockers
  • Key access
  • Key card access

• Two-Bedroom Apartment

  This spacious apartment comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a bath or a shower and bathrobes. In the kitchen, guests will find a stovetop, a refrigerator, an oven and a microwave. The apartment features a flat-screen TV, a mini-bar, a dining area, a safe deposit box as well as city views. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Bathrobe
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Kitchen
  • Dining area
  • Electric kettle
  • Oven
  • Stovetop
  • Dining table
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Lockers
  • Key access
  • Key card access

• Junior Suite

  This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower. The suite provides a flat-screen TV, a mini-bar, a safe deposit box, an electric kettle as well as city views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Desk
  • Toilet
  • Private bathroom
  • Electric kettle
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Lockers
  • Key access
  • Key card access

Guest Reviews

• Christian KACHIBI (10/5): My stay at the Row Residential Hotel Apartment was truly delightful, a seamless blend of comfort, s - What I liked most about the Row Residential Hotel Apartment was the way it combines elegance with comfort. The rooms are spacious and beautifully designed, making them feel both luxurious and homely. The staff are attentive and genuinely welcoming, which adds a personal touch to the stay. I also appreciated the thoughtful amenities — everything from modern facilities to cozy details that make daily living easier. Altogether, it creates an atmosphere that feels relaxing, stylish, and memorable. Honestly, there wasn’t much to dislike about the Row Residential Hotel Apartment, but if I had to point out something, it would be that the location can feel a bit busy at times, which might not suit guests looking for complete quiet. Depending on the season, the demand for rooms can also make availability a challenge. These are minor points compared to the overall excellent experience, but they’re worth noting for balance.
• Bright (10/5): Beautiful stay - The workers are welcoming and amazing.. they make you feel at home and always at your service. Mosquitoes and the apartment had no AC but they saved it with a standing fun because the rooms were already cold
• Yared (9/5): Value for money, very helpful staff - Clean, quiet, comfortable and centrally located booking.com
• Abdishakur (1/5): - Too hot, no ac , can’t open windows too much mosquitos
• Abeba (9/5): Great place. - The Row was a great stay and centrally located. Breakfast was not available at the property, but a pay-for-service option at the next door cafe was decent.
• GHAZI (10/5): - فندق جميل ومريح بعيد عن شارع بولي
• Selam (10/5): -
• FAVOUR IFUNANYA (7/5): The property was okay - basic interior. It is in close proximity to the airport and all the locations we visited, so tha - The proximity was a plus for us and the hotel was very clean. The walls were too thin. We could hear people as they moved around the passageway. We could also hear the movements and footsteps of those on the floor above us. There was no air conditioning and none of the windows had mosquito nets so we could hardly keep the windows opened for fresh air. And there were mosquitoes every time we opened the windows. There was also a dog in the next compound that barked from about 2am to 5am every morning.
• Lee (6/5): It was ok - the staff are brilliant - I like the location and size of the room. I had a very large and loud smoking chimney outside my room window so i could not open the windows as the smoke was so bad. The bathroom was also very small and too dark.
• Mireille (8/5): Pleasent, polite staff, very clean, modern , superb shower - Apartment big enough for 2, Modern, very clean and apartment was cleaned daily if requested. Staff very very nice and helpful. Didn't like the frequent power cuts. There was no breakfast included too many power cuts! Imagine the guest had to work from there, these power cuts were happening too frequently.The apartment was airy but despite having a kitchen, you can't really cook as there was no aspirator.. the hood was there but if you cook, all the smell will remain on the apartment. The door card was alway deactivated, and we had to go tho the reception to reactivate.
• Mr (10/5): -
• Daniel (6/5): -
• Victoria (7/5): - Близко к аэропорту, всего 5 мин. Визуально новый отель, но много недоделок. Номер просторный, кровать хорошая. Очень приветливый персонал. Девушка на ресепшене очень хотела нам помочь. В ванной комнате не хватало нескольких плиток на стене. Ремонт не окончен. В номере было только одно полотенце. Фена в номере нет. А у меня длинные волосы. Попросили дополнительно воды, но сказали, что положено только 2 бутылки на комнату, взять негде. И купить тоже у них и в соседних магазинах нельзя, потому что уже поздно, и все закрыто.
• Christina (8/5): -
• Albina (10/5): Was good - Worth every penny!
• Sandra (5/5): - There was no breakfast available, we had to pay for it. There services wasn't all that good.
• Christian KACHIBI (9/5): A truly seamless and enjoyable stay—elegant comfort, spotless surroundings, and unbeatable location. - The property is absolutely wonderful—elegant, spotless, and exceptionally well-maintained. Its location is ideal, just five minutes from both the airport and the city center, making it incredibly convenient for travelers. Nothing.
• Bradley (10/5): Amazing - The room decor and size Nothing
• محمد باجندوح (9/5): -
• صالح (10/5): -
• Gxr4U (7/5): Great Location, But Too Hot to Sleep without A/C - The room was neat and clean, which I appreciated. The location was excellent in a clean area, easy to walk to the airport road, and the on-site restaurant was well-stocked. Getting two bottles of water daily was a nice touch. No air conditioning or even a fan made it very uncomfortable in the heat. Opening the windows wasn’t an option due to mosquitoes and a barking dog nearby. I also had to repeatedly call room service to ask for a second towel every night, which was frustrating.
• Promise (7/5): -
• Fabrice Arnaud (8/5): -
• Jona (8/5): -
• Abdulmajid (8/5): -
• Manthatisi (4/5): -
• Jens (7/5): - The hotel is a modern and appealing building with a decent restaurant attached to it. Very close to the airport. The junior suite is nice and modern. The finishing works in the rooms (in my case especially the bathroom) is poor witch several unfinished or very poorly finished interior work. It’s a bit noisy from the construction site opposite and also from the corridor. The shower was not working well.
• Electra (8/5): -
• iMo2yad (8/5): Great staff specially Meron and Raheel . -
• Kennedy (7/5): -
• Abdulaziz (10/5): -
• ام فيصل (10/5): -
• Mariah (8/5): - Good location, friendly staff
• Melina (9/5): Loved my stay! - The location was excellent, everything was clean, and the staff were incredibly kind and helpful. I’ll definitely stay here again!
• Gebreegziabher (10/5): Exceptional - Excellent
• Tamer (10/5): Exceptional -
• Ornesto (10/5): Perfect - Friendly staff and helpful people The people so friendly
• Faisal (10/5): Welcoming and caring feelings, Thanks to Betty and The Row Hotel Staff - Smiles and positive vibes all over.
• Ruth (8/5): Overall, The Row is a nice, clean and aesthetically pleasing place to stay. - The process was quite fast. The receptionists were very helpful and kind enough to help us navigate the process in English. Perhaps if it were possible to have the (la nouvelle) restaurant charge bills to the rooms of guests. Right now they operate independent of each other, and it can get cumbersome to do accounts.
• Ali (10/5): Exceptional -
• Naji (9/5): Nice stay - They are friendly and nice location and clean hotel. There was a shorty receptionist she was very supportive. Their restaurant, coffee shop or what ever provide food is closing at 11.
• Ahmed (9/5): Cozy and nice - It was amazing, love the place, I already had stayed there before and this is my second time.
• Antoin (10/5): Exceptional -
• Henrietta (10/5): Exceptional -
• Yahia (10/5): Exceptional -
• Mary (8/5): Very good - What I liked most was that the rooms were tiled- so no stuffy smells, and very spacious. The rooms also have sockets with the type of holes that can take UK, Chinese, and European type of appliances - which makes life easy for the frequent traveller who forgot their adapter (like had happened with me).
• Eunji (10/5): Exceptional - Clean facilities, good hospitalities
• Samuel (10/5): Exceptional -
• Yanan (1/5): Bad - My experience was absolutely disappointing in this Hotel. I booked a room with a large bed through Booking.com, but when I arrived, the hotel staff refused to honor my booking. Instead, they forced me and my friend to move into a twin-bed room, even though we specifically requested and booked a large bed. To make matters worse, when I requested an early check-in, the staff allowed it without mentioning any additional charges. However, at the time of payment, they suddenly informed me that I had to pay 50% extra for early check-in and 30% more for the twin-bed room—a room I didn’t even want! Switching from a large bed to two small beds should not result in an extra charge. It’s common sense that twin bed room and large bed room have the same price. Adding insult to injury, they were unable to process my payment in dollars, as initially agreed, and I ended up paying the equivalent of 150€, which is absurd given the poor service and lack of transparency. More disappointed are that they give us brocken towels….. just see the pictures…. This hotel does not respect its guests, fails to honor bookings made through trusted platforms like Booking.com, and lacks basic professionalism. I would strongly advise against staying here if you value clear communication, fair treatment, or even basic customer service.
• Abdimanan (9/5): Superb -
• Siddharth (6/5): Pleasant -
• Yolanda (9/5): Superb - Very modern hotel, nice staff Breakfast was not included
• Rani (6/5): Pleasant - Good location, very comfortable bed, nice interior design. Very noisy. Very bad windows — even though they were closed it felt as if the cars were just passing by my bed. There was a huge gap between the bottom of the room door and the floor so that the noise from other guests walking by and even from the bar downstairs was penetrating the room. I had arranged a pick-up from the airport and drop-off at the airport by email. 2 hours before arriving I contacted the hotel to reconfirm. First, the receptionist didn’t know anything about my pick-up, asking 3 times what time I was arriving, and then she called me back saying the car was in the garage. Such an unprofessional behavior. If I hadn’t called, no one would have informed me. If such a thing happens, an alternative pick-up should be organized by the hotel.
• Young (9/5): Superb -
• Biniam (10/5): Exceptional -
• Harald (10/5): Exceptional -
• Michael (8/5): I will choose this location every visit - I only wish the gym was operational
• Efe (9/5): Excellent - It was great, clean and very well managed. The staff were very responsive and friendly. The decor was excellent There’s no food served at the property although there’s a restaurant next door where meals are served
• Towela (8/5): Very good -
• Tewodros (10/5): The hotel was beautiful the room is excellent and clean and comfortable the staff were incredible helpful and friendly s - Over all the property
• Mengistab (6/5): Pleasant -
• Amadou_sa (9/5): Superb -
• Kamal (10/5): Exceptional - We had an int fair and the hotel was in front, can’t be more suitable Amazing staff , amazing rooms , very clean , amazing location, very helpful Special thax to tigist tassew
• Abdul (10/5): The best hotel I stayed in Addis Ababa - A beautiful hotel in the heart of Addis Ababa. 5 minutes from the airport and very much close to everything in the city. The staff were amazing and helpful, they helped me with everything I needed, 10/10 for the staff.
• Kovacs (10/5): Exceptional -
• Michael (10/5): Exceptional -
• Melina (10/5): Exceptional -
• Alfred (9/5): Amazing boutique hotel that meets all your needs and wants. Great team at ROW. - Love the convenience of the location to the Bole airport, day and night life in Addis. slight noise from outside.
• Alfred (9/5): I had a very nice stay and would recommend to others. A beautiful boutique hotel. - The breakfast is optional but Im glad there is a breakfast bar downstairs for ease and convenience. Windows without mosquito nets and the option to pay extra for air-condition or ceiling fan. Also the noise of the new construction in the area can wake you up.
• Newlove (9/5): Above Expectation - The personnel/staff are very professional yet friendly, helpful, and patient. They will go above and beyond to assist. I will urge management to give them a raise or a token bonus. I stayed in a junior suite that was spacious and clean and met my expectations.
• Hawi (9/5): Exceptional - One of the most comfortable, clean and aesthetically pleasing places I have stayed at in Addis. From the lobby area to the rooms, everything is constructed with exceptional details and perfection. Staff are very nice, welcoming and willing to answer any question The location is perfect with easy access to shops, the airport and with a great restaurant just downstairs. I will definitely come back next time I am in Addis Slight challenge with a smell coming out of the bathroom (very clean place, probably a piping challenge) Property asks to pay in USD for a booking on booking.com, which is unusual for
• Ermias (9/5): Great new hotel in Addis - New hotel really well designed Few amenity missing such as toothbrush
• Al (7/5): Good -
• Arnold (10/5): Exceptional -
• Robel (8/5): Very good - Everything but the internet connection and the network inside the room The network inside the room is really bad. TV couldn't be connected to the WiFi. And the internet was very poor with phones.
• Sosina (10/5): Perfect!! - Everything is extremely perfect. I recommend this place anyone who came to addis to stay here. The staff is very professional,welcoming, polite and helpful. I have no complaints
• Frantz (5/5): A little overprice for the value ! - Great and safe location, Staff was very professional and super friendly especially the doormen and housekeeping. Did receive an upgrade since my accommodation was not available at time of check in. Housekeeping did an awesome job during my stay. Safe box was not bolted down, Some of the front desk staff couldn't understand english well enough to operate the duties of receptionist. Fit and finish of the rooms and apartments were not complete to the level of value for the stay.
• Samuel (10/5): Exceptional - I enjoyed my stay very much. The staff do an exceptional work and very friendly. I was not expecting to get this kind of service here it was Amazing and the place were spotlessly clean and comfortable. Thank you and keep it up!!
• Maggie (10/5): I enjoyed my stay!!! - Extremely spacious, clean and comfortable. The staff is amazing, very smily, friendly and welcoming. I almost felt like I am at my home. It’s a very convenient place, walking distance from airport , ATM and supermarket are available near by I was sad I had to cut my stay short but I will be definitely coming back. I highly recommend this hotel anyone if they planing to visit Addis abeba.
• Rahel (10/5): Exceptional - I have a very great time during my stay the place is extraordinary and the staff is amazing starting from the door man and the managers. I have enjoyed my time there Thank you so much
• Dana (3/5): Cute space, very nasty management. - The facilities themselves are very comfortable—-the lobby is stylish and the apartments are well appointed, with ample storage, comfortable modern bathrooms, and plenty of sunlight The management is atrocious! When we checked in to a one bedroom apartment which said it had a washing machine and a king sized bed plus a sofa bed, there was no washing machine and the sofa was simply….a sofa. When I asked to speak to the manager, she aggressively told me that I was welcome to pay the property per item to have my clothes washed and that by saying there was a washing machine, they meant there is one in the building that I could pay to have my laundry cleaned in at standard hotel rates (which seems very much like a regular hotel rather than an apartment as advertised???) and that technically someone could sleep on the sofa, thereby making it a bed. Eventually after threatening a bad review, they agreed to let me do one load of laundry for free. Fast forward a month and we have (foolishly) decided to stay a second time because a friend is living long term in the space and was able to use their washing machine to do her own laundry (it is after all a residential hotel). The staff agreed to this at check-in, but a few days later we were told they had been instructed by the manager to deny us access to the washing machine unless we agreed to stay for 6 months (huh???). The front desk also demanded to know who we had agreed to the laundry setup with, and accused us of lying. On multiple occasions there has been no hot water and the front desk has angrily responded that it’s broken and being repaired. With the exception of two staff who have been friendly and easy to deal with, the management has been nasty and it’s felt like we are being taken advantage of. A shame because it’s a well-located cute space, but there are other less chic hotels in Bole with much kinder staff. We are cutting our stay short because we can’t handle the constant hostile interactions with the front desk.

Photos