Festa Winter Palace Hotel
Location: Borovets, Borovets, bg
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious 5-Star Festa Winter Palace in Borovets
Indulge in Relaxation at the Relax Centre
Unwind in the indoor pool, sauna, steam bath, and fitness facilities. Treat yourself to a variety of massages after a day of mountain adventures.
Elegant Rooms with Mountain Views
Enjoy spacious rooms and suites adorned with period furniture and rich fabrics. Step out onto your balcony to soak in breathtaking mountain views.
Culinary Delights and Beverages
Savor gourmet cuisine and selected beverages at 2 restaurants and 2 bars. Experience a taste of luxury during your stay.
Book your stay at Festa Winter Palace for a truly lavish experience amidst the beauty of Borovets.
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Nightclub
- Clubhouse
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Hot tub/Jacuzzi
- Car hire
- Sauna
- Massage services
- Packed lunches
- Table tennis
- Ski storage
- Hammam
- Non-smoking throughout
- Shuttle service (additional charge)
- Concierge service
- Wheelchair accessible
- Heated pool
- Emergency cord in bathroom
- Entertainment staff
- Coffee Shop on site
- Steam room
- Fire extinguishers
- Invoice provided
- Smoke alarms
- CCTV outside property
- 24-hour security
- Security alarm
- Key card access
- Supervised childcare/activities
- ATM/banking
- Ski storage
- Television in common areas
- Nightclub
- Front desk (limited hours)
- Ski-in/ski-out access
- Billiards or pool table
- Free wired internet
- Access to nearby indoor pool
- Ski lessons on site
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Pool sun loungers
- Fitness facilities (surcharge)
- Internet access
- Games
- Housekeeping on request
- Clubhouse
- Wine release events
- Reception hall
- Japanese garden
- Covered parking
- Secured parking
- Garage
- Horse riding nearby
- Snow sports gear
- Swimming nearby
- Bicycle-friendly property
- Bulk dispenser for toiletries
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Deluxe Room
With stylish design, a mountain-view balcony, mini bar and cable TV.
Please note that extra beds are not available in this room type.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Adapted bath
- Emergency cord in bathroom
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
Deluxe Double Or Twin Room With Spa Bath
Guests will have a special experience as the twin/double room features a hot tub. The spacious twin/double room provides soundproof walls, a minibar, a terrace with garden views as well as a private bathroom featuring a bath.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
-
Deluxe Double Room - Home Office
The spacious twin/double room offers soundproof walls, a minibar, a terrace with garden views as well as a private bathroom featuring a bath.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
-
Suite
With additional elegant seating area with sofa.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
Wellness Suite
With separate living and bedroom.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Terrace
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
VIP Penthouse Apartment
This apartment features a hot tub and a fireplace. This spacious apartment features 2 living rooms, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. Boasting a terrace with garden views, this apartment also features a private entrance and a flat-screen TV with satellite channels. The unit has 2 beds.
Max Occupancy: 5 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Fireplace
- Additional toilet
- Private entrance
- Sofa
- Tile/marble floor
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Coffee machine
- Terrace
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
Deluxe Twin
The spacious twin/double room provides soundproof walls, a mini-bar, a terrace with garden views as well as a private bathroom featuring a bath.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Terrace
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
-
Maisonette
This apartment features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Boasting a terrace with garden views, this apartment also features soundproof walls and a flat-screen TV with satellite channels. The unit has 1 bed.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Additional toilet
- Sofa
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
-
Family Suite
The spacious family room offers soundproof walls, a mini-bar, a terrace with garden views as well as a private bathroom boasting a bath. The unit has 1 bed.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Terrace
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
Guest Reviews
- GABRIELA (10/5): -
- Filip (7/5): -
- ivo (10/5): - The staff was exceptionally kind, helpful and welcoming.
I was injured and they provided me with everything I needed.
Room was fantastic
They also helped with finding my lost luggage.
I highly recommend the place.
One of the best ive been to
- Guest (9/5): -
- Guest (9/5): -
- Desislava (10/5): -
- Lilyana (8/5): -
- Nadezhda (10/5): Perfect price/quality ratio - It is one of the best hotels I have visited with a fabulous atmosphere, staff and facilities. The apartment (a double deluxe) for extremely fair price for a 5 star hotel, was immaculately clean, spacious, and arranged with beautiful vintage furniture. Fairly comfi bed. Being between seasons (late October), the restaurant was working only till 8pm. Almost exclusively for us, they nevertheless arranged that we were served delicious meals. Perfect price/quality ratio. That we need to leave.
- Benjamin (10/5): -
- Bojidar (10/5): - Отношението и вежливостта на персонала.
Получихме повече от това, за което бяхме заплатили! Няма нещо, което да ни е направило недобро впечатление, а напротив! Очаровани сме!
- Aneta (8/5): Good value for money. - I loved the pool and spa. The room was a bit outdated and no AC.
Breakfast was a bit limited, but was ok generally.
The parking was paid and full and daily I had to worry about it and check when the people who I am supposed to pay to arrive.
- Dekhtiar (10/5): - wonderful staff. Good, comfortable rooms with thoughtful design. For some reason the bar wasn't working, supposedly there weren't any ingredients for cocktails. After the hotel restaurant closed, it was no longer possible to order food, and there was also no alternative to ordering delivery from other restaurants.
- DIMITRIOS BATSARAS (9/5): -
- Guest (10/5): Very pleasant recommendation very positive - Beautiful place nice people nice clean room Nothing
- Georgi (10/5): -
- Carmen Laura (10/5): -
- Aneta (10/5): -
- Vasil (7/5): It was ok for one evening - Overall look and style Dinner option is quite limited during summer season and breakfast was very basic with not much options. Not good for longer stay during summer season.
- Диляна (10/5): Много ни хареса - Чисти, уютни и просторни помещения. Всички от персонала бяха много любезни, топли, усмихнати и отзивчиви. Определено останахме много доволни.
- Yordan (8/5): -
- Verka (10/5): -
- Blagovest (10/5): Thank you! -
- Sue (5/5): Ok - Location The rooms were never cleaned my husband left a plate on the side with a banana skin and the whole time he was there it was never collected
- Vasil (9/5): Superb -
- Tomislav (9/5): Superb -
- Daniel (10/5): The best hotel in Boverets - The Grace family had a wonderful stay. This is a charming and beautiful full service hotel. It has a wonderful deco and bar and restaurant. I took my children for their 18th and 20th birthdays. The staff helped me throughout my stay. I can highly recommend the restaurant, spa facilities and heros ski hire (internal to the hotel).
The pool here is warmer than the Rila. The food here is better then the Rila. The staff are nicer.
I will be back again, as this hotel is just away from the main restaurant and bars and as such does not suffer from any noise.
Don't delay, book it. Some elements of the hotel could do with some maintenance.
- Ran (8/5): Very good - Staff was vey helpful and kind. Rooms were cleaned properly. The maintenance of the room needs slight improvements. Breakfast was OK (not excellent)
- Collette (10/5): Great Hotel, friendly staff and close to the slopes. - We had a great time in Borovets. On arriving at Sofia airport we had arranged a transfer in advance through booking.com. Our driver was waiting for us on arrival with a clear sign.
We were welcomed to the Festa Winter Palace Hotel by Petar on reception. He was very friendly, helpful and informative and answered any questions we had throughout the stay.
We had booked a junior suite, which was spacious and clean.
We booked ski equipment through the Hero ski shop in the hotel. The boots and ski were great quality and condition. Rumen who worked in the ski shop was always so helpful ensuring at the start of the holiday we had equipment that was the right size. We returned the ski equipment every night to the drying rack and he greeted us each morning and knew exactly which ski equipment belonged to us.
Great breakfast with a large variety of items.
The spa was amazing and just what we needed after a long day skiing.
The hotel is less than 5 minutes walk from the slopes, bars and restaurants.
We can’t wait to return to Borovets and return to the Festa Winter Palace Hotel. Thanks for a great first skiing trip :)
- Mike (10/5): Will be back again! - Everything! Couldn’t find fault with a single thing. Great faculties, great staff made the trip unbelievable (12 of us) Nothing.
- Elena_nikolova (9/5): Superb -
- Yevheniia (10/5): Exceptional -
- Jeff (9/5): Superb -
- Eliora (9/5): Superb -
- Kate (7/5): Good location - reception and bar staff were lovely and helpful. Very nice spa but bedrooms tired and needing refurbishm - Good location, lovely spa Bedrooms were a bit tired - could do with an upgrade. Don't think it was worth the money we spend for two bedrooms B&B for 6 nights.
- Albana (8/5): Very good -
- Fatmir (6/5): Pleasant - Location and big rooms. Food was cold and untasty.
- Chiara (6/5): Pleasant - Only nice thing was spa bath all the rest was very old and also how can you have Christmas decoration in 14 of February i felt I came back to December breakfast choices very poor we went to 4 * hotel and has much more choice and also fresher things. All the hotel is very outdated has noting to do with luxury and also how can you have Christmas decoration in 14 of February i felt I came back to December breakfast choices very poor we went to 4 * hotel and has much more choice and also fresher things. In breakfast I asked for omelette and they show me scrabbled eggs nobody speaks English which is unacceptable in a tourist destination and 5 * hotel also elevator takes one hour to close if you in rush take the stairs
- Polgar (7/5): Good -
- Alper (7/5): Do not go there unless it is siginificantly cheaper than the hotels with direct access to lifts. - + Breakfast was great.
+ Room was large and comfortable - This hotel does not deserve 5 star at all. It should be 4 stars the most, maybe 3.
- Dinner menu was ok but not great.
- Location of the ski room is far away from the lifts. You need to walk there. Walking there with the ski boots is very tiring.
- Entrance of the hotel and ski room was not good.
- Getting from the closed garage to the hotel and ski room is difficult.
- Lady in the lobby counter is not friendly.
- George (9/5): Superb - Hotel is closed to ski areas. Rooms were clean and comfortable. Kids really enjoyed swimming pool and spa facilities. Helpful staff. There are not family rooms so we split in two rooms.
- Nadya (9/5): Great location and very kind staff - If you are not into a modern style architecture that’s the place: great location, spacious rooms and extremely kind and helpful staff.
The breakfast was amazing. The hotel is nice but outdated and the rooms need refresh.
- Ihsan (7/5): Good -
- Rebecca (7/5): Good -
- Rosen (5/5): Passable -
- Aleksandar (10/5): Exceptional -
- Predrag (8/5): Perfect location, good breakfast. - Perfect location. Unprofessional behavior of the employee you works at the swimming pool.
- Milen (9/5): Superb -
- Hristiyan (6/5): 5 stars place, but had problems - The staff was nice - everywhere(reception; restaurant; ski place). The parking space was perfect. The spa was quiet and the staff was friendly. The room was big. The first night, there was a party of some group and the music was way too loud(the bass was too strong) I had to check with reception at 1 AM and they said they would "ask"... The bass was lowered a bit(still I was able to hear it, but I managed to fall asleep). I was on the 4th floor(even the bedroom was on kind of 5th), I can just imagine how it was for lower floors, but maybe they were all at the party).
The room had its own elevator and it was sometimes coming empty on its own. Once it even brought some people by mistake to the room. Since there is no way to lock the bedrooms I was all the time a bit under pressure that someone might come to the room and couldn't properly chill and sleep.
Additionally the elevator had really annoying noise while moving - it woke me up multiple times.
I cannot really rate the beds because at the end I couldn't properly sleep both nights that I was there.
At the end I honestly regretted taking the apartment, I think with two base rooms I would have been more satisfied.
- Stefan (4/5): Disappointing -
- Fatos (8/5): Very good -
- Rossen (8/5): Very good -
- Daryl (9/5): Superb -
- Christos (10/5): Overall satisfied - mainly cause of the staff - Amazing Staff willing to provide adorable service! As out of season booking seems that not all the facilities were available continuously- as f.e. Central heating or Steam Bath - but the personnel acted fast to provide us electric heater to warm the room - was requested for the baby…
- Yovko (7/5): Good - Excellent
- Boyan (5/5): Passable -
- Yuliyan (8/5): Very good -
- Kristina (10/5): Exceptional -
- Stanley (9/5): Superb - Friendly staff, great location. We love coming back every year.
- Dora (8/5): Very good -
- Deyan (9/5): Superb -
- Onur (10/5): Exceptional -
- Emily (10/5): Adored our trip here, would highly recommend. - The breakfast was such a nice way to start each day. The spa facilities were incredible. Location was great. Staff always lovely. The restaurant in the hotel (a la carte) was the best food we had in all of Borovets. The ski storage situation wasn't clear. We didn't like storing our skis somewhere where we couldn't access them outside of the hire shop's opening hours.
- Maz (9/5): Superb -
- Martinezbg (8/5): Very good - Parking was a problem , room comfort and cleanliness were satisfactory , Location is good. Breakfast was good.
Spa was good, too.
- Konistis (9/5): Superb - Nice breakfast with many choices.
The hotel is close to the slopes.
Very nice pool / russian bath / sauna and salt room to relax after skiing.
Dido (lifeguard) was always there to help us, to give us a towel and always in a good mood.
Excellent the 3 ladies at the reception. Always helpful.
Anton was also very kind and helpful.
Nice furniture in the rooms. Parking is not included in the room price.
There is a daily charge.
If you have your own skis and boots you dont need to pay for their storage in the hotel.
If you have rented them from somewhere else, you have to pay for their storage in the hotel.
- Christos (9/5): Superb -
- Richard (8/5): Nice hotel, good location. Excellent spa. - Good location and excellent spa facilities. Room was a reasonable size with good storage. Breakfast was a little limited. Hot breakfast was Luke warm. No microwave to heat it up.
- Tatyana (8/5): Very good - good place, rooms, food, .... Water in pool are too cold
- Vladislav (10/5): Exceptional -
- Alena (10/5): Exceptional - The family suit was very clean and spacious. All the hotel tram was kind and very considerate.
- Nastya (10/5): Exceptional - great brekfast!
amazing pool
- Balikova (10/5): Exceptional -
- Lee (7/5): Nice hotel overall in a great location - perfect for our skiing holiday. Rooms need some TLC as they’re feeling quite wo - Location, room size, spa facilities Bathroom was quite dated, could do with refurbishment soon. At this price point I’d expected better standards.
- Helen (8/5): A great find! - We stayed in a maisonette as a family of four - this offered excellent accommodation with 2 bedrooms and 2 bathrooms. The hotel was clean and comfortable if rather dated, but the location was fantastic - walkable to all slopes and all restaurants etc. The hotel was quiet and breakfast was good. The pool was also fantastic! The staff were fine, but not particularly friendly, although I think part of the problem is perhaps the language barrier...? There were occasions when certain staff members were perhaps a little rude / abrupt....particularly the pool attendant. Overall however, this did not diminish what has been an excellent stay.
- Claire (8/5): Very good -
- Suzanne (9/5): Superb -
- Sarah-jayne (10/5): Great stay, top facilities and accommodating staff - Couldn’t fault anything - we’ve been coming to borovets for over 10 years and can’t work out why we didn’t give Festa a try earlier. The rooms are spacious, the spa is great and the breakfast is exactly what the family needed before a day on the slopes. Staff were extremely accommodating too! Nothing
- Vladislav (8/5): Very good -
- Neil (8/5): Very good -
- Konstantina (3/5): Poor - Location low quality breakfast, uncomfortable room for a family of three, damage in the bathroom, dirty room
- Ivaylo (10/5): Highly recommended - Definitely in top 3 Bororvets hotels. 50 m. to the slopes and lifts, ski rent and school, parking, good restaurant and bar, big enaugh rooms, spa, polite staff. Every time in Bororvets we stay there. The air conditioner was a little bit too noisy in the night.
- Robert (8/5): Very good -
- Yavor (10/5): Exceptional - The hotel is really, really good! Much better than the other hotels in Borovets. Perfect location near to the slopes, at the same time really quiet. The service was also on a high level, special greetings to Zdravka on the reception desk, she also helped us to extend out stay and to feel comfortable. For sure we will use this hotel going forward. Thank you!
- Manuela (10/5): Exceptional -
- Mario (10/5): Exceptional -
- Lauren (10/5): Amazing - Beautiful and central Nothing
- Anonymous (10/5): Exceptional -
- Peter (9/5): Great Stay in Borovets - The room was huge and the furnishing reflects the outside design of the hotel - it feels like a manor house. Food and service were great, the ski lifts are close, parking is available in the yard. A great place to stay in Borovets! ./.
- Simeon (7/5): Good -
- Tanya (6/5): Pleasant - The hotel is big, the view is nice, the location is good and staff are friendly and polite. This was faaaaar from a 5* experience.
We had the Spa Suite. There are big projector-type lights on the facade, placed under each window which basically make it look like daytime in your room. The curtains were no blackout curtains and there were no proper blinds.
The bathroom sink was clogged.
The breakfast was what i would expect of a 3* place. 1h before the end of the breakfast time there were almost no baked goods left.
We didn't ask for a room change because we arrived late at night at the hotel after a day of hiking....
Upon complaining we were offered a bottle of wine, the front desk staff was polite and helpful but overall I would rate the hotel an ok 4*.
- Botyo (5/5): Passable -
- Ivan (9/5): Superb -
- Teodina (10/5): Exceptional - The peace & quiet The breakfast could have been better
- Ivaylo (9/5): Superb -
- Mgd (6/5): Pleasant -
- Stoilova (10/5): Exceptional -
- Rayka (6/5): Pleasant -
- Aleksandar (7/5): Good -
- Lorenzo (10/5): Exceptional - Very nice hotel, old-fashion style furniture. The room was very big, and the position is great. Also, I received a surprise in the room since it was my birthday!
The SPA is little but functional, has a big pool and massages were great
- Ivaylo (10/5): Exceptional -
Photos