Lux Cabins Hotel Shenzhen
Location: Podium 4A, Block A, Union Square, 5022 Riverside Avenue, Shenzhen, cn
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Modern Amenities
Experience comfort with air-conditioned rooms, flat-screen TVs, and private bathrooms in each unit. Enjoy added convenience with a coffee machine, fridge, and safety deposit box.
Relaxation & Dining
Unwind in our garden, terrace, or on the patio while savoring delicious meals at the on-site restaurant. Grab a drink at the bar for a perfect ending to your day.
Convenient Location
Located near Shenzhen Convention & Exhibition Centre, our hotel is the ideal choice for business travelers. Explore the city easily with close proximity to Shenzhen Civic Centre and Civic Center Station.
For a memorable stay in Shenzhen, book Lux Cabins Hotel now!
Important Information
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Currency exchange
- Private check-in/check-out
- Wheelchair accessible
- Coffee Shop on site
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Face masks for guests available
- 24-hour security
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Japanese garden
- Covered parking
- Secured parking
- Electric bicycle charging station
Rooms Available
-
Courtyard King Room
The double room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Private entrance
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor dining area
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Twin Room with Terrace
The twin room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Private entrance
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor dining area
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Comfort King Room
This air-conditioned double room features a desk, a patio, city views and a private bathroom. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Private entrance
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Superior King Room
This air-conditioned double room features a desk, a patio, city views and a private bathroom. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Private entrance
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Twin Room with View
This air-conditioned twin room features a desk, a patio, city views and a private bathroom. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Private entrance
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Classic King Room
This air-conditioned double room features a desk, a patio, city views and a private bathroom. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Private entrance
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Hsiu Ying (10/5): - No comment for breakfast
- Luc (8/5): - They serve breakfast lunch and dinner. The food wasn't good in my opinion
- Tiago (5/5): Disappointed - Very nice and helpful lady working in the laundry room. The breakfast was ridiculous both in offering and, specially, in the location. It’s basically an opening in the corridor with a couple of tables.
Also, no one in the building knew about the existence and location of your hotel
- Nadine (8/5): Komfortables Hotel in Futian - Komfortables Hotel im Stadtteil Futian in Shenzhen. Die Zimmer sind gemütlich und die Betten sehr bequem.Wir waren nur eine Nacht in dem Hotel, daher hat alles gepasst. Das Frühstücksbuffet in einem fensterlosen Raum fand ich etwas seltsam. Das Hotel befindet sich in einem riesigen Gebäudekomplex und ist nicht ganz leicht zu finden. Um das Hotel herum gibt es nicht so viel, aber die Metro kann man zu Fuß erreichen.
- Nabil (3/5): A fuir 👎 - Quartier sympa. Petit déjeuner horrible et très très limité. L'espace est trop petit et sale. L'hôtel n'est que sur un étage, bien loin des photos publiées sur le site. Toute petite réception. Chambre avec une odeur bizarre, entre le renfermer et la cigarette. Franchement, je suis très déçu.
- Iris (3/5): Disappointed - I booked this hotel as I know they can keep my luggages during my trip to Kwan Ming. I felt disappointed because they refuse to do it finally. I have already stayed here for 9 nights.
- Konradas (10/5): -
- alejandro (1/5): -
- Dirk (6/5): - Die Lage war sehr gut und das Personal war auch sehr freundlich und hilfsbereit mir z.B. ein Didi Taxi zu bestellen über meine App Das Zimmer ist sehr klein. Für einen Kurztrip in Ordnung.
- JUN (1/5): 早餐太差,房间无窗户,房间不通风,下水道味刺鼻。这是住过最差酒店。极不推荐! - 按照正常酒店住宿没有值得推荐的地方,希望Booking.com严格审查楼中楼宾馆! 按照正常酒店住宿没有值得推荐的地方,希望Booking.com严格审查楼中楼宾馆!
- Reinier (1/5): - The only thing I liked was the fact that they returned my fee as soon as I complained. The rooms did not have the views they promised in the reservation..the window were high, not cleaned and views to a back patio of other neighbors. The elevator broke and when I complained about the quality of the room they gave me a stinky room that I rejected all together. The place is not as advertised.
- YANG SHENGCHIEH (10/5): - 位置很方便
房間舒適
空間很好 沒有不喜歡
- Ezequiel (10/5): -
- Andrii (8/5): -
- Reinaldo Ribeiro (6/5): - Localização Pequeno almoço
- Dennis (7/5): -
- Núria (1/5): Defraudada, he hagut de pagar dos vegades i no m'han tornat el depòsit de l'habitació. - No vaig poder gaudir ja que vaig haver de tornar a pagar l'allotjament. Hem van fer tornar a pagar l'allotjament, i booking no m'ha tornat els diners.
Tampoc m'han tornat els diners del depòsit de l'habitació.
- Konstantin (7/5): Лучше выбирать что-то ближе к центру. - Выбрал отель из-за цены и террасы По факту терраса - это что-то с чем-то. Ничего не видно, видов нет, стоит забор за которым кто-то иногда моется в душе. Завтрак совсем треш. Кроме горячего молока вообще ничего не было попить.
- Mona (9/5): -
- Peter (2/5): Cheap with astonished conditions - We had a fridge and electric kettle The staff (at the reception desk also) did not speak English.
We booked a room with a view of the city and we received a room WITHOUT WINDOW.
There was all inclusive which was worthless, under the level of value.
- madalin (10/5): A pleaseant stay in Shenzhen - The location it was in the city center, very close to the Electronic Market and the most important financial buildings The meal was the same every day and almost the same at breakfast and dinner. I couldn't get any lunch because I was in the electronic market
- Marc (10/5): - Pretty good location easy access, close of futian light quarter
- Yee Ling (7/5): -
- Yee Ling (7/5): -
- Elena (6/5): Это мрак - Месторасположение хорошее. На этом все. Номер без окна - к этому мы были готовы. Но верхний свет не работал совсем. Только тусклые светильники. Полумрак. В душе и туалете темно. Только подсветка за унитазом… Все время в темноте. Днем и ночью. Плюс влажность в номере и духота. При включении кондиционера - жуткая вонь сигаретами. В последнюю ночь особенно это было ужасно. Воняло сигаретами. Кто-то курил и климат-контроль это все в номер тянул. Но если его выключить - невозможная сырость. Завтрак скудный. Кофе только 1 вид. Пить невозможно. Все засаленное в столовой, не протертое, в руки брать страшно. Кончился чай за полчаса до конца времени завтрака - никто и не парился. Персонал по-английски не говорит. Да и через переводчик очень туго. Даже слово «метро» или «subway” никто не понимает!
- NANAKO (10/5): - 子供と一緒に2泊しました!
受付のお姉さんたちはとても優しく、明るく親切に出迎えてくれました。
出かけていてあまり食べられなかったのですが、なんと朝、昼、夜3食用意されています。
夜はお粥など簡単なものなようです。
宿泊中はwechatで会話することができ、かなり早く返事をくれます。
部屋で足りなくなったものがあればすぐに笑顔で届けてくれて、出先からでも連絡が取れます。
配送センターのような設備があり、事前にタオバオなどで買ったものを送っておくときちんと管理しておいてもらえます。
部屋は東京のホテルと同レベルで綺麗です。
ホテルの前にはいつもタクシーが待機していて、電車の駅も近いので交通も便利です。
利用しませんでしたが、クリーニングを無料でしてくれるサービスもあるようでした。
すごく良いホテルでした。また深圳に遊びに行く際は泊まらせていただこうかと思います。
- Juan Carlos (5/5): Basta così - Rimaneva non lontana dal centro La struttura andaba bene, il problema che avendo anticipato il check in, mi hanno scritto che andaba bene anticipare il mio arrivo, ma quando torno ieri alla mia stanza, questa era chiusa, scendo e mi dicono e ho pagato per 1 notte ancora più di 40 GBP . Va bene ma dovevano scriverlo quando hanno acetato la mia richiesta , poi quando sono arrivato il primo giorno mi hanno fatto pagare 130 e qualcosa CYN perché secondo loro quello che avevo pagato in line era solo in deposito che poi me lo ridanno , vedremo , ma per me le cose non si dicono chiaramente prima de fare la prenotazione, io non potrei raccomandare questo albergo per questo è alto motivo che meglio non sto a dire , grazie
- Jessica (9/5): Un séjour agréable chez Lux Cabins grâce à sa chambre spacieuse et ses équipements modernes. Par contre, le personnel n’ - Propreté et équipements (chargeur, thés, brosses à dents, peignoir etc. Le personnel n’indiquait pas clairement où se trouvait le lieu pour le petit déjeuner, il fallait chercher soit même et ce qui m’a fait perdre 30 min un matin.
- Ben (6/5): -
- Norman (8/5): Good - Hard to find
- Damian (8/5): - Ok Ok
- jose (3/5): -
- Jacqueline (1/5): Scammed us and forced us to pay otherwise they wouldn’t let us into the room (even though we’ve already paid through boo -
- Prothero (10/5): Great value for money. would stay again. - I don't understand the negative reviews for this place. My room was only about 45 USD and it included breakfast, lunch and dinner, great location to the city centre and train station a 3 minute walk away. Ended up staying another night when i only planned to stay for 1. My room didnt have a view but the terrace was nice enough for it to be fine, and i expected this as i got the cheapest room. Sure there were some cracks in the walls, but its nothing i wouldn't expect for the price.
- choon chye (7/5): - 前枱工作人員友好,房間清潔阿也非常友好。 小冰箱沒能正常操作。?
- Giorgos (4/5): -
- Ponkratov (1/5): - Удобное местоположение, выставка в шаговой доступности Ужасные запахи на ресепшене, номера грязные, постоянно на полу была вода которая не понятно откуда бралась, в номере не было холодильника, на ресепшене сказали продукты ложить в холодильник возле ресепшена. На террасе во внутреннем дворике ужасный запах от столовой которая находилась прямо за заборчиком, полная антисанитария, а так же на террасе жила мышь. Это самый ужасный отель в котором я когда нибудь останавливался в Китае. В этот отель я больше никогда не вернусь. И никому не посоветую.
- Muhammad Imran (5/5): -
- Scott (1/5): - Scammers! Ask you to pay a deposit on arrival and haven’t released it. The price was much more in person than on booking.com
- William (7/5): -
- Dennis (6/5): -
- Chi (1/5): I have nasty videos fotos - Nothing There was no good thing about this hotel with this horrible stay in this hotel I’ve never experienced a bug on my bed, the tv was broken the friedge was broken we heard an mouse on the top wall and the toilet didn’t flush. And nobody was there to fix anything
- RADZEVICH (4/5): -
- Hsin Feng (10/5): -
- Bernard Tantiansu (10/5): -
- Morgane (5/5): Pas top - Le personnel est très agréable. Plein de chose malheureusement.. Les taches d’humidité dans la chambre sur les murs, de la moisissure sur les joints du lavabo, le « balcon » qui n’est pas un balcon mais un dépose moteur de Clim, le bruit du moteur de la Clim, la télécommande ne fonctionnait pas on a dû éteindre via la télé. Le petit dej franchement j’ai même pas les mots, pas de chocolat, pas de jus rien. Nous avons eu une serviette troué également pour un hôtel c’est pas très pro. Donc franchement niveau prix on a eu des hôtels bien plus équipé et pour bien moins chère.
- Normawati (8/5): -
- Shakhobiddin (10/5): -
- Di Fraia Nazaro (8/5): -
- ling (7/5): Nice staff at front desk - Very friendly and helpful staff Internet is not stable
- 鈺雯 (4/5): 糟糕,沒住過前台服務這麼差的酒店。 - 位置還算方便吧 前台非常不靠譜!
1.特意加價訂購了無菸房,結果一進房就聞到煙味,請前台換房,說會讓阿姨過來看,等半小時沒人來。
2.抵達前傳訊息給前台交代了會有包裹需要代收,結果跟快遞員說不能收件。
3.把包裹放前台,交代了一小時內會有快遞過來取貨,快遞來取前台卻說沒有這個包裹,態度還一點不積極不在意。回酒店一看包裹明明原封不動就在前台。第二天又重新請快遞來取,前台還是說沒有⋯幸好快遞看了照片自己找到。快遞取貨了我下樓確認,前台連拿走了也不知道。從頭到尾對顧客的事完全不上心。
The front desk is extremely unreliable!
1. I specifically paid extra to book a non-smoking room, but as soon as I entered, I smelled smoke. I asked the front desk to change my room, and they said they would send someone to check. I waited for half an hour and no one came.
2. Before arrival, I sent a message to the front desk to inform them there would be a package that needed to be received on my behalf. However, they told the courier they couldn’t accept it.
3. I left a package at the front desk and told them a courier would come to pick it up within an hour. When the courier arrived, the front desk said they didn’t have the package and showed no effort or concern. When I returned to the hotel, the package was clearly still sitting there untouched. The next day, I had to arrange the pickup again, and the front desk once more said they didn’t have it. Luckily, the courier recognized it from the photo I sent to him and found it by himself. When the courier had taken the package, I went downstairs to confirm, and the front desk still had no idea it was gone. From start to finish, they showed absolutely no attentiveness to the guest’s matters.
- Olessya (10/5): -
- Joshua (3/5): -
- 義明 (8/5): -
- Md (1/5): Bad -
- Constantijn (5/5): Won’t go here again, terrible hotel and very expensive. - Location is near subway, that’s nice! And also staff is really friendly and willing to help. Pictures look perfect, reality is terrible. Everything is broken, dirty and destroyed. Fridge doesn’t work, rooms smell terrible of smoke, everything is dirty beyond cleaning.
- Isireli (5/5): It was ok. - my room was not cleaned. Location.
- Ahmed (4/5): Disappointing - Even i has my credit card guaranteed i was ask to pay in advance cash. I was disappointed Location is ok
- Mike (10/5): Great place to stay after long flight. - Everything worked, good location, near border.
Staff friendly. Nothing
- Jose (10/5): Exceptional -
- Isireli (3/5): Was average. - Location was good. The shower was so bad water was everywhere.
- Christopher (8/5): This is a wonderful place to stay in Shenzen with absolutely lovely staff. - Staff
Wifi
Toilets
Rooftop bar
Neighborhood
Location Stained carpet
No coffee
Breakfast finishes too early
- Nikola (7/5): Good -
- Sargon (8/5): Very good - Futian in Shenzhen is basically a commercial district. It is good for commercial activities.
- Ming (4/5): Disappointing - Food nearby is OK I paid extra for a bigger bed, and the rental is expensive comparing the same level hotel and facilities.
- Dorjsuren (6/5): Pleasant -
- Hesham (9/5): Superb - Breakfast, Comfort, Cleaning, Price and location. there was no wardrobe.
- Nikita (7/5): Good -
- Kedar (10/5): Exceptional -
- Sylvie (8/5): Very good -
- Soqosoqo (3/5): Poor -
- Konradas (10/5): Exceptional -
- Nigel (6/5): Pleasant -
- Nigel (6/5): Pleasant -
- Von (6/5): Pleasant -
- Mohamed (10/5): Exceptional -
- David (8/5): Very good - didn't eat breakfast or lunch - dinner was very basic
- Jingyi (5/5): Good location, everything else doesn’t reflect the rate of change - The location is good The building is old, noisy and poorly managed, some guests left their bags of trash in the hallway. The breakfast is disappointing, food is greasy and salty
- Sun (10/5): Exceptional -
- Arvinder (10/5): Exceptional -
Photos