The Mercer Boutique Hotel

Name: The Mercer Boutique Hotel
Address: 760 Rue Saint-Paul Ouest, Montréal, ca

Location: 760 Rue Saint-Paul Ouest, Montréal, ca

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Stunning City Views
Experience breathtaking city views from The Mercer Boutique Hotel, located in the heart of Montréal. The property is situated near popular landmarks such as Clock Tower Beach and Old Port of Montreal, offering guests the perfect blend of convenience and luxury.

Modern Amenities
Enjoy modern amenities such as free private parking, 24-hour front desk service, and complimentary WiFi during your stay at this upscale aparthotel. The property also features a lift, full-day security, and luggage storage for added convenience.

Luxurious Accommodation
Indulge in luxurious accommodation featuring air conditioning, flat-screen TVs with streaming services, fully equipped kitchens, and private bathrooms with premium toiletries. Each unit is thoughtfully designed with guests' comfort in mind, complete with cozy seating areas and elegant decor.

Book your stay at The Mercer Boutique Hotel now to discover the epitome of city living in Montréal.

Important Information

This property does not accommodate bachelor(ette) or similar parties.

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Non-smoking throughout
Concierge service
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Cashless payment available
First aid kit available
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Property cleaned by professional cleaning companies
CCTV outside property
24-hour security
Security alarm
Television in common areas
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Housekeeping on request
Covered parking

Rooms Available

Deluxe One-Bedroom Apartment with City View

Featuring a private entrance, this air-conditioned apartment consists of a kitchen, 1 bedroom and 2 bathrooms with a shower and a hairdryer. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment provides a flat-screen TV with streaming services, a washing machine, soundproof walls, a tea and coffee maker as well as city views. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Dressing room
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Carbon monoxide detector
- Air purifiers
One-Bedroom Premium Apartment

Boasting a private entrance, this air-conditioned apartment features 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment features a washing machine, soundproof walls, a tea and coffee maker, a flat-screen TV with streaming services, as well as city views. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Dressing room
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Carbon monoxide detector
- Air purifiers
King Suite (1 King Bedroom + King Bed & Sofa Bed in Living)

This spacious apartment consists of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment provides a flat-screen TV with streaming services, a washing machine, a private entrance, soundproof walls as well as city views. The unit offers 3 beds.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Dressing room
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Carbon monoxide detector
- Air purifiers
One-Bedroom Superior Apartment

Boasting a private entrance, this air-conditioned apartment features 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment features a flat-screen TV with streaming services, a washing machine, soundproof walls, a tea and coffee maker as well as city views. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Dressing room
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Carbon monoxide detector
- Air purifiers
Two-Bedroom Superior Apartment

This spacious apartment includes 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment offers a flat-screen TV with streaming services, a washing machine, a private entrance, soundproof walls as well as city views. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Dressing room
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Carbon monoxide detector
- Air purifiers
Premium Loft Apartment

This spacious apartment includes 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment offers a flat-screen TV with streaming services, a washing machine, a private entrance, soundproof walls as well as city views. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Dressing room
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Carbon monoxide detector
- Air purifiers
Studio Loft Apartment

Featuring a private entrance, this air-conditioned apartment consists of a kitchen, 1 bedroom and 1 bathroom with a shower and a hairdryer. Guests can make meals in the kitchen that comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment provides a washing machine, soundproof walls, a tea and coffee maker, a flat-screen TV with streaming services, as well as city views. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Dressing room
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Carbon monoxide detector
- Air purifiers
Superior Apartment

This spacious apartment is consisted of of 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. The well-equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment offers a flat-screen TV with streaming services, a washing machine, a private entrance, soundproof walls as well as city views. The unit offers 3 beds.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Dressing room
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Carbon monoxide detector
- Air purifiers

Guest Reviews

Daniela (8/5): - Die Lage und Größe der Wohnung war top.
robert (10/5): unexpectedly beautiful- come back to this hotel 500% - what a great apartement - surprising unbelivable all was fantastic- one of thd nicest places i stayed in over 119 countries
Lou-Philippe (4/5): Séjour décevant. - La localisation. Nous avons réservé une chambre à partir d’une description et de photos présentes sur Booking. Toutefois, nous n’avons pas obtenu la chambre réservée et l’établissement a tenté de nous convaincre qu’il s’agissait de la même chambre. Nous sommes très déçus d’avoir été confrontés à une situation de fausse représentation. De plus, la propreté de la chambre laissait vraiment à désirer, surtout pour un établissement de cette catégorie offrant des chambres à ce prix. La chambre n’a également jamais été préparée pour 5 personnes, comme indiqué dans notre réservation, et nous avons dû demander à plusieurs reprises le matériel nécessaire.
Vallée (8/5): - J'ai apprécié le stationnement gratuit! Les oreillers un peu trop gros.
Ming Kin Philip (10/5): -
Beth (8/5): Clean and comfortable hotel in an excellent location. - The location of the hotel is very convenient and having parking available was great. Our room was clean and comfortable. Some of the facilities are a bit worn.
Yves (5/5): Charmant mais TOUT en anglais seulement - sa situation géographique et son rapport qualité/prix Je ne comprends pas que dans un hôtel de Montréal, toutes les communications n'étaient qu'en anglais. Aucune communication en français. De plus, sur la télévision, il y avait plusieurs chaînes et plusieurs applications mais AUCUNE en français pas même Radio-Canada.
Lori (10/5): - Spacious, clean, location, helpful staff and parking included. Minor point, ceiling lighting was way too bright. Could use some dimmers.
Mathieu (10/5): Magnifique - Superbe boutique-hôtel dans le vieux port de Montréal. Beau, calme, bien entretenu. Franchement un bon choix pour être proche du vieux port dans un coin assez tranquille.
Judy (9/5): Je vais y retourner et référer cet hôtel à mon entourage. Très satisfaite . - Accueil très professionnelle et invitant. L’appartement très chouette, bien adapté au besoin. Très confortable! L’entrée extérieur de la bâtisse manque d’amour ce qui nous inquiète en arrivant toutefois des qu’on entre à l’intérieur c’est rassurant. Les communications reçues seulement en anglais, Je ne comprends pas et je trouve inacceptable pour un Hôtel en plein coeur de Québec!
Rolf (8/5): -
Olivier (8/5): Appartement confortable avec supermarché et parking à proximité. - Appartement confortable ; le lit de la chambre. Le canapé lit n’était pas confortable Il manque des couverts (couteaux)
K.N. (9/5): Beautifully appointed apart, perfect location and lovely staff - Loved the apartment, location and the staff who were so friendly and helpful. The beds were so comfortable and the linens were top notch Bathroom was beautiful. Nothing really. The hotel is still working in finishing touches so there are a few touches that need to be done but since it's only been open for a short while, that's expected. It didn't take away from the stay and it will be even better when they've finished their decorating touches.
Mykhaylo (9/5): -
Meghan (5/5): Not “boutique hotel” service. - Location and size of room were great. Beds were comfortable. Apartment was nicely decorated and furnished. The service at this property was totally unacceptable. When we arrived the first night, room was not properly cleaned and there were still dirty linens on the couch and in a drawer. Some kitchen utensils were dirty and kitchen cabinets streaked with grease. When we told staff, they were unable to provide another room and were not sure they could call cleaning staff. We were told after going out that they had come and clean but it was apparent, linens were just moved around. Our room was also advertised as having 3 beds. When we asked if we could have bedding for the third bed, we were given only sheets. When we asked for a blanket or duvet, we were made to wait most of the evening because “they had to contact management” and “did not know what a duvet was”. They also tagged me as a no show on my booking.com reservation until i fought hard enough with customer service so that i could write this review. I was reimbursed 70$ for a cleaning for 3 night stay while I was feel this was not acceptable for the lack of service received.I was also advised that they would contact management to see if they could reimburse more for the cleaning fees and when I pursued this, the hotel ghosted me. Also be aware that if you store your luggage here, is it stored in an unsecured storage room where all guests have access at any time and not monitored my staff.
Ralf (9/5): empfehlenswertes Stadthotel - fussläufige Lage zum zentrum, sehr gute , moderne Ausstattung, sehr gutes Preis-Leistungsverhältnis, freundlicher hilfsbereiter concierge Parkplatz in Parkgarage etwa 5-10 Minuten,
cielo (8/5): - Location, size of the room ,laundry facility No AC and the TV was not working. Reported several times but they were not able to fix it..we were given a portable AC and required an open window which caused a lot of mosquitoes to go inside the unit
Yves (9/5): -
sally (9/5): -
Chantal (10/5): -
Delphine R. (9/5): - Très bon emplacement dans le centre de Montréal. Propre, lits comfortables. Personnel agréable. S'il y a juste une petite remarque a faire c'est sur la taille du salon qui aurait pu être diminuée afin de faire une 2em chambre plutôt que d'avoir un lit dans le salon.
Delisle (10/5): Funérailles a la Cathédrale Marie Reine du monde - Le personnel est très aidant ..tout était parfait Rien
Bianca (10/5): - Room has all amenities, parking is included, and distance to attractions are walk distance.
Adit (10/5): -
Mariana (10/5): Agréable c’est sur qu’on y retourne. - Établissement très beau et confortable appartement lumineux spacieux , agréable et chaleureux. Lit confortable. Je recommande vivement. La seule chose est que les ustensiles de cuisine ( pole , chaudron etc) étaient très tachée et sale d’anciens nourriture..mais cela est moins grave.
Olivier (10/5): - Le parking gratuit La localisation avec un supermarché au coin de la rue Peut-être un peu plus d'éléments de cuisine genre des poêles
Alexandra (9/5): - Easy to access, good value, kitchen and laundry facilities Comfortable Nothing in particular it was good
Migena (8/5): - The location is great- they also offer free parking if you are driving and the staff is very helpful.
Christine (8/5): - Clean and comfortable. Having a kitchen and washer makes it very convenient. The staff were also helpful and accommodating. It’s a bit of a walk to the nearest metro station
Ricarda (8/5): Grundsätzlich gut - Die Lage der Unterkunft ist sehr gut, viele Restaurants und Geschäfte fußläufig zu erreichen. Alles großzügig und sauber. Tolle Küche, aber an Equipment fehlt es, zumindest Pfeffer und Salz könnte man hinstellen.
Seb (9/5): - De centrale ligging in de stad. De inrichting van het appartement, gezellig en functioneel.
Guy (9/5): -
William (9/5): Clean, quiet, excellent staff, kitchen, 1.5 baths, parking - Excellent hotel. Very nice staff. Front desk personnel were helpful and polite. Rooms were clean. Parking garage was definitely a plus and easy! Spacious One bedroom with full kitchen, full bath and powder room. Washer dryer. Nespresso machine.
Daniel (9/5): - Le personnel était très accueillant et très chaleureux. Il s'est également montré très serviable. La porte de l'entrée de l'appartement malheureusement mal ajustée avec de l'espace en bas
Maribeth (9/5): - We enjoyed the space in an attractive room, helpful 24 hr staff at desk, and the included parking. Furniture a little worn.
Bani (10/5): Secret gem perfect location wonderful staff! - Staff were above and beyond helpful and friendly! Location couldn't be beat! Full kitchen & laundry perfect for longer stays, will come back!
Niamh (9/5): -
Maria (8/5): - No breakfast
Bergman (10/5): - Very good location, close to everything we wanted to see and do. Good metro/bus connections. Clean and beautiful rooms. The staff was lovely, both check in/check out & other communication ran smoothly. Big plus that the parking was free and close by.
Debra (7/5): -
Antoine (10/5): -
Jürgen (10/5): -
Toufic (8/5): Very enjoyable and relaxing stay - Very clean, very helpful staff, awesome location and spacious apartment. The only thing we did not like - and this most likely has to do with timing and nothing more - is that the hotel might still be in the process of construction and/or renovation (not that there was noise or dust or such, but part of the lobby/lounge area was closed etc…)
Christelle (9/5): Appartement très bien situé et très agréable dans Montreal, avec un parking ! - Le logement et l’emplacement Il manquait des torchons, des essuie tout et des maniques dans la cuisine
Janet (8/5): Very comfortable, quiet accommodations and well positioned between Old Montreal and downtown. - Lovely staff, very comfortable room, great location. Some wear showing on dining table, carpet.
ritvan (10/5): -
Jedd (10/5): -
Nikki (7/5): Was quaint but did not meet expectations based on how it was advertised - Quiet location very near everything. Walkable to all the must sees and do of Montreal. Pleasant front desk staff. Large rooms with lots of natural light. All the streaming channels you could want. Great, hot shower and full kitchen/washer & dryer. Accommodating to a late check out, stored our luggage until late flight and allowed for longer parking stay past checkout. Was quoted in correspondence as ‘luxurious stay….’ However, the back side overlooks an alley with old mattresses/garbage etc., and I was woken up with a dumpster diver both nights. The sofa and rug are horribly stained so I found a blanket to drape over. Toilet seat is broken (?) on one side so it slides over each time. Elevator always messy and the front lobby is under construction (?) but just gives a first impression of messiness. The side to side walls and hallways are amazingly quiet however the noise from the floor above ruined my stay. Maybe they had 3 kids but it was unbearable - woken up at 0100 / 0500 & finally at 0700 with running back & forth. There is parking but it was confusing. It’s on a different street altogether.
Guy (10/5): Un séjour confortable - C’est très bien comme hôtel, les employés sont gentils, c’est très propres, très bien localisé avec un rapport qualité prix très bien…en plus l’hôtel offre un stationnement gratuit Une suggestion, augmenter les espaces de rangement. Par exemple, dans la chambre 204 il y avait de l’espace pour mettre un pôle dans la pièce à l’entrée où est la planche a repasser
Jennifer (10/5): - It was perfect for us. The front desk staff member was very helpful.
Stefan (7/5): - Location, price, free parking Relatively disinterested staff, "the WIFI info is on the app," type answer versus just giving it to you. Walls are very thin :(
美佐子 (9/5): 便利 - 立地
Meike (9/5): -
Shelley (8/5): Spent a very comfortable 6 nights here. Was a great location for the train station for the many train journeys we were t - Great location. Easy to get to the station and other areas! The birds in room 305!
Valeria (10/5): - The room was stunning and well-equipped. I also loved the location.
Michael (10/5): Great Location, Great hotel, great price! -
Rachel (6/5): -
Ben (10/5): - Apart hotel, good finishes. Great location. Parking included Maybe consider a TV in the bedroom?
Ben (10/5): -
Marie-Eve (10/5): -
Franz Josef (10/5): Man fühlt sich wie Zuhause - Die Ausstattung, die Lage und das Rezeptionspersonal waren allesamt überragend. Die Reinigung war etwas oberflächlich.
Rose (4/5): Dissapointing - Just the location. It's close to the station and many places of interest The building & everything in it was outdated... In the room you can see pipes like you are in a factory... table & chairs was broken, the television was almost falling of the wall where it was hung, the bed spread has stains, the room wasn't clean properly... Everhwhere look old.
catalina (8/5): Apartamento muy bonito - El apartamento es muy bonito y bien equipado. Hay aparcamiento cubierto gratuito justo detrás del hotel. Los recepcionistas son muy atentos y ayudan en todo. Faltaría algo de limpieza, los suelos estabas sucios y las toallas no parecían demasiado limpias. El edificio es muy bonito y es una lástima pues por el uso, las paredes, muebles y demás ya están algo sucios.
eric (10/5): confortable propre abordable - La principale raison de mon appréciation est le rapport qualité-prix — c’est parfait ! L’emplacement est aussi excellent, avec un stationnement intérieur juste à côté incluant des bornes de recharge pour véhicules électriques. Nous entendons les gens dans le corridor mais c'est rien d'inquiétant.
Scott (10/5): Loved this location. - Easy to find and very nice accommodation with parking included. Lots of places to eat within a short distance. Had some difficulty with the parking card, but figured it out eventually.
Pedro (9/5): -
Sonia Jeannette (10/5): - Excelente ubicacion
Josiane (8/5): -
Ramon (10/5): -
Davis (10/5): -
Anthony (10/5): - Loved everything about it. Thar staff were amazing!!! Nothing.
Chris (8/5): -
Andrea (9/5): Great location, friendly staff. - Location and free parking
Emma (8/5): - Proche des commodités
xiaoyang (10/5): Very good - All is great Maybe wash machine need to be cleaned and put some coffee mate
Elena (1/5): - I had a very disappointing experience at this four-star boutique hotel. I arrived late (after 10 PM) and immediately noticed serious cleanliness issues. The bedding appeared unchanged, with wrinkles and a large amount of hair, as if someone had already slept in the bed. The bathroom floor was full of hair, there were urine stains near the toilet, and the toilet itself was not properly cleaned. I asked the receptionist to change the room, but he said he was not authorized to do so. Because it was very late and difficult to find alternative accommodation, I asked for clean sheets just to place on top of the bed so I could try to rest for the night. The next morning, while I was at reception, I overheard another guest complaining about similar cleanliness issues. She said she had to clean the apartment herself and that no manager had contacted her for several days. She also mentioned that she had contacted Booking.com without any resolution and that she would no longer use the platform. The receptionist simply smiled and said the manager was not available and would contact the customer after check-out. I left the property before check-out due to the unacceptable and unsanitary conditions. Despite this, the hotel later marked me as a “no-show” and refused to refund the money I paid (over CAD 800). I contacted Booking.com multiple times to try to resolve the situation, but the issue remained unresolved. As a result, I paid more than CAD 800 for a stay I could not use, effectively losing the entire amount. I am very disappointed that this type of property is advertised as a four-star boutique hotel on Booking.com platform. The cleanliness, service, and complaint handling were far below four-star standards and left a very negative impression. Because the property failed to deliver the advertised four-star standard and ignored all my calls and messages, I will proceed with a formal complaint to the Office de la protection du consommateur.
Andre J (8/5): -
Cecile (10/5): Lovely and spacious Room - This lovely place was perfect for 4 adults . Spacious and very clean . We felt very comfortable there. The staff are excellent very friendly and helpful . The area is very convient close to all the boutiques and restaurants in the old town of Montreal . I will definetly recommend !! Maybe if they had parking on site . But ,its around the corner just a quick walk so not bad .
Eva (9/5): -
Peter (6/5): -
Joshua (10/5): -
Nathalie (8/5): -
Estelle (10/5): Amazing stay with great staff and a clean, comfortable space - would definitely come back. - The experience was amazing from start to finish. The staff were incredibly welcoming, attentive, and professional, which made a huge difference after a long day. The space itself was clean, comfortable, and well-maintained. Honestly, nothing comes to mind. Everything met or exceeded expectations.
DEFFAR (7/5): -
Marc (8/5): -
Linh (10/5): -
Amanda (6/5): -
Patrick (9/5): - The apartment overall was comfortable and modern in a good location. The bed mattress was not comfortable at all.
Metehan (10/5): - We had a wonderful stay and were very satisfied with everything. The location is excellent, very close to the Old Town, which made it easy to explore the area. There is also a supermarket nearby, which was very convenient. The reception staff were extremely friendly and helpful. We even had the chance to check in earlier than the official 4 PM check-in time, which we really appreciated. The parking facility is a big advantage. It’s located just behind the building, not far at all. They provide you with a pass, so you can enter and exit as many times as you like, which is very convenient. Our room was fantastic and had everything we needed. On the second day, when our coffee capsules ran out, they immediately provided us with more, which was a very nice touch. We would definitely recommend this place. It’s also a great option for families. Nothing at all
Mustapha (10/5): - La chambre est grande et confortable Le petit lit ni pas confortable
Annie-Claude (10/5): Superbe! - Chambre au décor unique L’absence de machine à café
Mansfield (8/5): -
cédric (10/5): - Bel appartement 2 chambres, meubles modernes, proche de la gare centrale, je recommande 😊
Emma (6/5): - Les chambres sont très belles et le processus pour check in était simple C’était vraiment sale, on ne dirait pas que la chambre avait été nettoyée
Pascale (8/5): - l'emplacement, l'aménagement de l'appartement l'isolation ,on entend les voisins parler la nuit .des tapis dans les couloirs seraient utiles car les planchers sont très sonores.
Lisa (9/5): Superb Stay at Mercer Boutique Hotel - Wonderful, superb location. So close to old Montreal, the waterfront, Notre-Dame, and so many fantastic restaurants and shops. Lovely, modern accommodation that was well appointed with full kitchen, washing machine and dryer, as well as dining table for 4! Convenient, FREE underground parking a 2 minute walk away. Comfy bed, loved the shower. Easy keyless access to the room. Helpful staff. A few minor recommendations only. It would be great to have tea towels provided in the kitchen. An extra blanket for the sofa bed would be nice in the winter months, as well as a mattress protector cover so the springs in the sofa bed aren't so easily felt. (The regular bed was very comfortable). Some tea bags would be a great addition (vs. only coffee pods). Overall though we enjoyed our stay!
Monica (3/5): Would not come again. - Property was beautiful Absolutely dirty! Floors were not cleaned (moped or swept). As soon as we walked in I could feel like I was walking on dirt. There was a dirty rag left on the living room table. White couch had many stains. Wifi did not work. I emailed staff and they apologized for the inconvenience and did not fix.
Peter (8/5): - Bird sounds in the wall. room 305. There is a bird nest in the ceiling and wall
William (10/5): Awesome! - The place was Brilliant in every way! The location is incredible, close to many attractions and easily within walking distance to many parts of the city! The room was clean, comfortable, and amazingly outfitted! The shower head was a delight, bed comfortable! The front desk staff were so incredible! Welcoming people, a home away from home that improved our vacation a hundred fold! Nothing at all this place is a diamond in the city!
Kristina (10/5): Friendly staff and clean, bright room - Clean and with friendly staff Location was fair