StarQ Hotel Bukit Bintang
Location: 89 Jalan Bukit Bintang, Kuala Lumpur, my
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Central Location
StarQ Hotel Bukit Bintang is nestled in the heart of the vibrant Bukit Bintang district, just steps away from popular attractions such as Berjaya Times Square and Pavilion Kuala Lumpur.
Comfortable Rooms
Guests can unwind in well-appointed air-conditioned rooms featuring modern amenities like a flat-screen TV, safety deposit box, and a private bathroom with a refreshing shower.
Convenient Services
Enjoy the convenience of free WiFi, room service, and a shuttle service arranged by the friendly 24-hour front desk staff at StarQ Hotel Bukit Bintang.
For a memorable stay in Kuala Lumpur, book your room at StarQ Hotel Bukit Bintang today!
Important Information
This property does not accommodate bachelor(ette) or similar parties.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:30 PM
Amenities & Facilities
- Air conditioning
- Room service
- Family rooms
- Lift / Elevator
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Private check-in/check-out
- Shuttle service (additional charge)
- Concierge service
- Wheelchair accessible
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Face masks for guests available
- 24-hour security
- Security alarm
- Key card access
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Internet access
- Housekeeping on request
- Covered parking
- Secured parking
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Deluxe Family Room
Offering free toiletries and bathrobes, this family room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned family room offers a flat-screen TV, a mini-bar, a tea and coffee maker, a wardrobe as well as city views. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Microwave
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
-
Deluxe King Room
Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV, a mini-bar, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Microwave
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Linen
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
-
Deluxe Twin Room
Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV, a mini-bar, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Microwave
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
-
Deluxe Triple Room
Featuring free toiletries and bathrobes, this triple room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned triple room features a flat-screen TV, a mini-bar, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.
Max Occupancy: 5 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Microwave
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
Guest Reviews
- Noorjeet (10/5): - All ok staff are very good
- Nem (3/5): -
- Mohd Fazli (10/5): -
- Michella (8/5): Overlly is in good condition. Customer services also very nice - The room are good and clean. Aircond not cold
- CONSTANCE (5/5): - Good location Not up to the standard
- Saleha (1/5): - Location wise ok They cancel my booking 1 day before arrival day. So last minute to find another hotel. I dont like this kind of treatment
- Ayuni (10/5): -
- Zainuddin (10/5): - Nice
- Chin Ping (10/5): - Ok
- Uzzal Kumar (7/5): overall good expect rooms issue. - Locations I had booked a Triple Delux room for 3 nights, but they are given me a king-size room. Which disappoints me badly. After 2 nights, they was give me a triple delux room for one night. It means they are not committed to clients. Their priority is else.
- Edward (10/5): -
- WASLI (10/5): - Nice
- Zuraidah (10/5): - Good
- Cody (6/5): Wouldn’t stay here again - The bed was really comfortable and the rooms were super spacious! We booked here for 5 nights as the reviews looked really good, our time here wasn’t! The staff when we arrived were not helpful at all, it took them ages to check us in bear in mind we arrived at 5pm. The reason I picked this hotel was that it was advertised there was a TV included, when we got into our room the TV had been taken off the wall but other rooms on the same floor had TVs? It also is advertised that the rooms are daily cleaned which is false, we had to ask on day 3 for more toilet roll and the room to be cleaned and the guy behind reception wasn’t happy when we asked. There was also blood stains all over our bed sheets and on the curtains which we took photos of as they were very strict on fines for stains etc.
- NGill (8/5): -
- Effa (7/5): -
- Harith (6/5): -
- khatoon (10/5): -
- khatoon (10/5): -
- Muhammad Amirul Mukminin (10/5): -
- Kumar (2/5): - No comment No comment
- Marlini (10/5): -
- Hafizah HMS (1/5): - NONE!!!!!! THE STAFF GAVE AWAY MY CONFIRMED BOOKING TO ANOTHER CUSTOMER AND PASSED MY CONFIRMED BOOKING TO ANOTHER HOTEL - AQ HOTEL!!!!!!!!!!!!!!!!
- Paker (5/5): Staff at reception good but the room not as I saw in the website. Disappointed. -
- Olessia S. Ronn (3/5): Stuff that nightmares are made of - Location was good overall. Nice rooftop as well. Terrible service. I arrived after a long trip, and they gave me a room that smelled like an ashtray. The smell was really disgusting. I went back to the reception to ask for another room. The personnel tried to gaslight me that the room had no bad smell (like how can you even lie like that in a customer's face?). Eventually, they sprayed it with fragrance, so then it smelled like an ashtray with perfume on it. I reall¡y could not stay in something like that. I would not have been able to sleep there, and my clothes would have ended up smelling like an ashtray. So I asked them for a refund and wanted to go to a different hotel, but they refused. So I ended up sitting crying at the reception and even lay down on the sofa to have a nap. I was calling Booking.com, but nobody helped me. After some hours, the hotel gave me another room (a twin room instead of a king-size bed), but at least it smelled ok.
During the night, there was a case of domestic violence in the hallway and in the room in front of me. Nobody from the reception did anything. Eventually, I had to go out and yell and kick the door of the abuser so that the reception would react. They then called me and gaslit me again that I was imagining everything.
I was leaving the next morning, and I was genuinely scared. I literally went to the airport to spend the day there instead of seeing the city.
- NGill (8/5): Simple and convenient with some exceptions - Location and access Few observations and some accessories in room not working like Hot Kettle & Tel. extension.
Limited channels on TV and poor quality towels observed.
- Juliannet (1/5): - Tidak memuaskan at all Jangan pergi ini
- romeo (2/5): - Dichtbij centrum Als je astmatisch patiënt bent moet je vooral daar een kamer boeken.cynisch ..er was schimmel bedompte kamer totaal geen verse luchttoevoer geen raam ,koud water toilet die geheel nat wordt tijdens douchen. Bar en bar slecht . Airco niet werkend na behoren.stoffig
.
- Bax020 (3/5): -
- Erlie (10/5): -
- warren (10/5): -
- Michelle (10/5): -
- Naveed (1/5): Extremely poor experience. The hotel failed to provide even basic amenities. Towels were damaged wit - Extremely poor experience. The hotel failed to provide even basic amenities. Towels were damaged with holes, there was no TV in the room, and no tissues were provided. The condition of the room was far below expectations and completely different from what was advertised. This shows a lack of professionalism and care for guests. I would strongly advise others to avoid this property. Extremely poor experience. The hotel failed to provide even basic amenities. Towels were damaged with holes, there was no TV in the room, and no tissues were provided. The condition of the room was far below expectations and completely different from what was advertised. This shows a lack of professionalism and care for guests. I would strongly advise others to avoid thi
- stephane (2/5): Mauvais rapport qualité prix, éviter si possible - L’emplacement Limite insalubre sur tout dans la salle de bain moisissures, wc casser. Attention la fenêtre sur les photos donne sur couloir passant avec une lumière blanche allumer 24h/24h ce n’est pas un double vitrage. Douche et wc sans parois.
- VYONNE BIDI (5/5): -
- Abdul Rashid (10/5): - Location, easy to walk around.
- Ying (4/5): -
- AffendiAffendi (2/5): -
- matassan (10/5): -
- Sabrina Rahman (8/5): -
- Arif Faiz (10/5): Good place - At town Nothing
- Seong Teng (9/5): - Room clean
- Khoo (8/5): -
- Nurmunira (10/5): -
- LUIS (8/5): - Ubicación
- nurdiana (10/5): - nice hotel and staff
- nafiqah (10/5): -
- Nurul (10/5): - Good location
- Umais (10/5): -
- Aisha (1/5): Dreadful. Unclean, loud and a rip off. DONT STAY HERE! - The roof garden is reasonable but nothing special I was emailed and messaged lots of times asking my arrival time (too many times) and then when I arrived my room was not ready. I had booked a deluxe king and they told me I would be in a twin. I refused as I wanted a king. Staff were rude and insisted I went in a twin.
They refused to refund me, despite the fact they didn’t have the room I’d booked and paid for.
In the room, there was a hole where the tv should have been, stains on the bed, walls and curtains, mould around the sink and no window. It was a box. It looked absolutely NOTHING like the photos. It was also incredibly loud with music from the street going on till 0130am.
I felt very unsafe both inside and outside the hotel. I had booked a 3 night stay but left after 1 forfeiting my money because it was that atrocious. I would never reccommend a stay here.
- siti nur een (10/5): -
- Mohamed Salleh (2/5): Stink hotel - Location only. Room not clean, bed cover recycle, toilet floor tiles broken with sharp edges, towel too dirty and smell stink, Cleaning of rooms must request and guest dragging funitures after 12 midnight, boiling cattle dirty including the cups with lipstick stained.
- Rosvaldes Naujokas (10/5): The check-in process was smooth - I had a pleasant stay at StarQ Hotel. The staff were friendly and helpful, and the room was clean and comfortable. The check-in process was smooth, and the location was convenient for getting around. Overall, it’s a good choice for a short stay at a reasonable price.
- Michelle (10/5): - The accomodatiom is spacion and clean. Also personnel are accomodating
- Racel Gene (10/5): - We had a very great experience. They are very kind people.
- Muhammad (10/5): -
- azhar bin mohamad (10/5): -
- hamza yosef (10/5): Nice hotel - Staff good and helpful. Super Location, evening is near the hotel, Jalan Alor, pavilion time square,
- Aisa (10/5): - Had a great stay at StarQ Hotel ! The room was clean, comfortable, and well maintained. Staff were friendly and helpful. Definetely worth it and will come again ! Highly recommended !
- Norsaffida (7/5): Need more facilities like coffee - Clean and strategic The price not same with the booking apps’ the hotel mark up price almost 200 and not keep it as deposit’ scammed me already’
- MD Robiul (9/5): -
- Wawan Kurniawan (1/5): -
- NURAINI (6/5): - Location near to everything U need to pay Rm10 per hour if you want to check in early.
- Mohammad Shahirul Bahari (8/5): - It easy to go anywhere because it center bukit bintang..
- Mearisah (5/5): -
- ong jin yih (7/5): -
- Effa (7/5): Overall good price for 5 days stays & the staff was good to catter all my complains on the spots! Tq to the staff:) - The location was strategic & the space of the room was big for 2 people with 2 sets of 3 luggages & still have space to perform prayer for muslims. The staff was so helpfull to solve any of my complains (we get new towels, everyday they housekeep our room, at first no tv was install then they install it straightaway reason they remove satelite tv for an android upgrade, toilet flush not working-they fix it immediately, they give extra card for power & door) & they were very polite. When we check in, the room has this store room smell it dissapear after few hours, the towel we've given was torn & have stains. Our bathroom was small & when you didnt use the toilet for too long it has this pee smell & not sure why but our shower heater not really hot- lazy to complain haha. We bought an air freshner just for 5 days we stayed. If the hotel improve on this, they surely will win the hearts of the customers :)
- Dong (8/5): -
- Guest (5/5): -
- Elena (6/5): Good location but very noisy - very very noisy, you couldn't sleep
- Shima (9/5): -
- Andrey (1/5): Не рекомендую - Розташування Чистота, номера без реальних вікон, не гарантуюють вам номер заброньованої категорії.
- Hendro (9/5): - Location
- Zack (7/5): - The bed size and the location The cleanliness and the noisy environment, and room exchange.
- Gerard (10/5): -
- Stephenie (10/5): - "Great stay!The room was clean,the staff were very friendly, and the location was perfect.would definitely come back again. "
*Room cleanliness 🛏
* Friendly staff 😊
*Good Location 📍
- Fazira (7/5): -
- Shujau (3/5): -
- Stephen (7/5): -
- Carlos (5/5): -
- Salawati (7/5): Good value for money, staff was friendly. - Convenient and close to shops & transport Quite noisy.
- Profitus (9/5): -
- Khairul Abrar (8/5): -
- Angellinie (10/5): -
- Aliza (8/5): -
- ting (10/5): -
- Georg (5/5): Kleines Zimmer - Lage Zimmer war winzig
- QA qian Wong (7/5): good - yes no
- Nalliah (8/5): -
- Sahaanaa (10/5): -
- Riccardo (8/5): - La posizione Manca di finestre e doccia.poco csldal
- JOSHGUN (10/5): -
- Natasha (10/5): -
- Siti Maimunah (7/5): -
- George Martin (6/5): -
- Jacky (6/5): - Premier nuit ont nous donne une chambre avec deux petits lit au lieu de un grand lit et un petit lit que ont a reserver
- tanash (9/5): -
- tick (8/5): -
- Sonay Basak (7/5): -
- Azrin (1/5): - due to they cancel our reservation last minute. they just text us without inform us directly through phone.
Photos