Park Avenue Hotel Yerevan

Name: Park Avenue Hotel Yerevan
Address: Nor Nork 5th Micro-District, Tevosyan St., 21/5 Building, Yerevan, am

Location: Nor Nork 5th Micro-District, Tevosyan St., 21/5 Building, Yerevan, am

Star Rating: 9.3 Stars

Property Type: Hotels

About this Property

Luxurious Amenities

Park Avenue Hotel Yerevan offers a range of luxurious amenities including a tour desk, valet parking, and a 24-hour front desk, ensuring a stress-free stay for all guests.

Comfortable Rooms

Indulge in comfort with rooms featuring a patio, air conditioning, and a flat-screen TV with satellite channels. The bathrooms are equipped with quality toiletries, slippers, and a hairdryer for your convenience.

Delightful Dining Options

Start your day right with a continental breakfast served upon request. Guests can enjoy complimentary Armenian tea and oriental coffee daily. Room service and in-room breakfasts are also available for a personalized dining experience.

Experience luxury and convenience at Park Avenue Hotel Yerevan. Book now for an unforgettable stay!

Policies

Check-in: 01:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Soundproof rooms
Facilities for disabled guests
Ironing service
Car hire
Packed lunches
Chapel/shrine
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Shuttle service (additional charge)
Concierge service
Grocery deliveries
Lower bathroom sink
Outdoor furniture
Coffee Shop on site
Fruits
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
Food delivered to guest room
Process in place to check health of guests
Access to health care professionals
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Key card access
Mobile app for room service
Front desk (limited hours)
Express check-in
Free wired internet
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Offsite parking discounted rates available
Internet access
Housekeeping on request
Private picnics
Wine release events
Japanese garden
Covered parking
Secured parking
Garage
Charcoal grill
Vegetarian menu options available
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Two-Bedroom Apartment

This spacious apartment is consisted of of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The well-fitted kitchenette features a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned apartment offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a mini-bar as well as city views. The unit offers 3 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Private entrance
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Bidet
- Additional bathroom
- Linen
- Dining table
- Outdoor dining area
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
- Hand sanitiser
Two-Bedroom Apartment

This spacious apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. In the fully equipped kitchenette, guests will find a refrigerator, kitchenware, an oven and a microwave. The air-conditioned apartment provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a mini-bar as well as city views. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Private entrance
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Bidet
- Additional bathroom
- Linen
- Dining table
- Outdoor dining area
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
- Hand sanitiser
Luxury Triple Room

3 Twin Beds
Soundproofed room

Internet - Free WiFi
Entertainment - 32-inch LED TV with premium channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Bed sheets
Bathroom - Shower, slippers, and free toiletries
Practical - Safe, phone, and iron/ironing board (on request)
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Low-height counters and sink
Need to Know - No rollaway/extra beds available
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Slippers
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
- Low-height counters/sink
Family Room, 2 Bedrooms, Private Bathroom

2 Double Beds
538 sq feet

Layout - 2 bedrooms and living room
Internet - Free WiFi
Entertainment - 32-inch LED TV with premium channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, phone, and iron/ironing board (on request); rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Low-height counters and sink
Smoking And Non-Smoking

Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Private bathroom
- Slippers
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Smoking and Non-Smoking
- Bedsheets provided
- Low-height counters/sink
Comfort Apartment

2 Double Beds
689-sq-foot room with city views

Layout - 2 bedrooms and living room
Internet - Free WiFi
Entertainment - 32-inch LED TV with premium channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Bed sheets
Bathroom - 2 bathrooms, shower, slippers, and free toiletries
Practical - Safe, phone, and iron/ironing board (on request)
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Low-height counters and sink
Need to Know - No rollaway/extra beds available
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Slippers
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
- Low-height counters/sink
Family Apartment

2 Double Beds
Soundproofed room

Layout - 2 bedrooms and living room
Internet - Free WiFi
Entertainment - 32-inch LED TV with premium channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Bed sheets
Bathroom - Shower, slippers, and free toiletries
Practical - Safe, phone, and iron/ironing board (on request)
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Low-height counters and sink
Need to Know - No rollaway/extra beds available
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Slippers
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
- Low-height counters/sink
Family Room with Balcony

In the well-equipped kitchenette, guests will find a refrigerator, kitchenware, an oven and a microwave. The spacious family room features air conditioning, a private entrance, a balcony with city views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Private entrance
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Oven
- Additional bathroom
- Linen
- Dining table
- Outdoor dining area
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
- Hand sanitiser
Elite Apartment

1 Double Bed and 2 Twin Beds
689-sq-foot room with city views

Layout - 2 bedrooms and living room
Internet - Free WiFi
Entertainment - 32-inch LED TV with premium channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Bed sheets
Bathroom - Shower, slippers, and free toiletries
Practical - Safe, phone, and iron/ironing board (on request)
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Low-height counters and sink
Need to Know - No rollaway/extra beds available
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Slippers
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
- Low-height counters/sink
Budget Double Room

This room offers a patio, air conditioning, seating area and flat-screen TV with satellite channels. The bathroom comes with a hairdryer, slippers and free toiletries.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Private entrance
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Bidet
- Linen
- Dining table
- Outdoor dining area
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key card access
- Hand sanitiser
Standard Twin Room

This room offers a patio, air conditioning, seating area and flat-screen TV with satellite channels. The bathroom comes with a hairdryer, slippers and free toiletries. It includes a fridge and provides extra space.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Additional toilet
- Private entrance
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Bidet
- Linen
- Dining table
- Outdoor dining area
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key card access
- Hand sanitiser
Deluxe Family Suite

This room offers a patio, air conditioning, seating area and flat-screen TV with satellite channels. The bathroom comes with a hairdryer, slippers and free toiletries. It includes a CD player, sofa, fridge and additional bathroom.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Seating Area
- DVD player
- CD player
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Additional toilet
- Private entrance
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Bidet
- Additional bathroom
- Linen
- Dining table
- Outdoor dining area
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key card access
- Hand sanitiser
Standard Double Room with Garden View

This room offers a patio, air conditioning, seating area and flat-screen TV with satellite channels. The bathroom comes with a hairdryer, slippers and free toiletries. It includes a fridge and provides extra space.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Private entrance
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Bidet
- Linen
- Dining table
- Outdoor dining area
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key card access
- Hand sanitiser
Standard Twin Room with Garden View

Providing free toiletries, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a mini-bar as well as garden views. The unit offers 2 beds.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Private entrance
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Bidet
- Linen
- Dining table
- Outdoor dining area
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key card access
- Hand sanitiser
Budget Twin Room

Featuring free toiletries, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a mini-bar as well as garden views. The unit has 2 beds.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Private entrance
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Bidet
- Linen
- Dining table
- Outdoor dining area
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key card access
- Hand sanitiser
Comfort Triple Room

Featuring free toiletries, this triple room includes a private bathroom with a walk-in shower, a hairdryer and slippers. Guests can make meals in the kitchenette that features a refrigerator, kitchenware, an oven and a microwave. The spacious air-conditioned triple room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a mini-bar as well as mountain views. The unit has 4 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Private entrance
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Bidet
- Linen
- Dining table
- Outdoor dining area
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
- Hand sanitiser
Deluxe Double Room

This room offers a patio, air conditioning, seating area and flat-screen TV with satellite channels. The bathroom comes with a hairdryer, slippers and free toiletries. It includes a fridge and a sofa. Provides extra space.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Private entrance
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Bidet
- Linen
- Dining table
- Outdoor dining area
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key card access
- Hand sanitiser

Guest Reviews

simonetta (9/5): - Appartamento nuovo, pulito. La struttura ha una cucina e propone il servizio in camera o nel giardino. Buona qualità. Abbiamo cenato 2 volte. Molto gentili Manca abat jour x i comodini e luce in bagno x rasatura e trucco
Keyur hasmukhbhai (10/5): -
Aliakbar (10/5): -
Aliakbar (10/5): -
Aliakbar (10/5): -
Оксана (10/5): Спасибо, что встретили, разместили, оперативно откликались на наши просьбы (утюг, кружки в номер и прочие мелочи) - 1. Если вы на машине (как и мы), то всегда есть где припарковаться 2. Чистое белоснежное белье и полотенца 3. Удобный матрас и подушки 4. Если не хотите заморачиваться с кафе/рестораном, то всегда можно заказать еду 5. В наличии шампунь/гель для душа/ расческа
Мария (10/5): -
aleksandr (9/5): - плохое качество интернета, немного грязный пол
BENZHI (10/5): - 两个房间，两个洗漱间，很赞
Giorgi (9/5): -
Alexander (10/5): -
Keshav (1/5): Property did not had kitchen facility, although it was shown & written at the time of booking. We le - Property did not had kitchen facility, although it was shown & written at the time of booking. We left property early and did not got money back. Property did not had kitchen facility, although it was shown & written at the time of booking. We left property early and did not got money back.
Michele (8/5): -
Shabeena (10/5): -
Michele (6/5): - Le sol n'était pas nettoyé, il n'y a pas assez d'ustensiles dans la kitchenette, appartement bruyant, à côté de la grande route
Melkonyan (10/5): - Thanks a lot
Melkonyan (10/5): - Everything was so fine
Wanda (8/5): -
Andrey (10/5): -
Haitham (10/5): -
Alisher (9/5): -
Алексей (10/5): В целом, всё понравилось, кроме второго администратора - ей жирный минус. - Вкуснейший завтрак, чистые номера, отличная, приветливая администратор (блондинка) и в принципе милейший персонал. И чудесная веранда с водопадом просто волшебная. Вторая администратор, которая брюнетка очень не понравилась. Умудрилась сделать замечание, что мы затопили номер (хотя в номере, как выяснилось в процессе приема душа, был забит слив, ну и вода постепенно вышла в номер. Забить слив мы никак не могли, потому, что пять минут как заселились и по-очереди приняли душ с дороги. К счастью, в тот момент была другая, хорошая, администратор (блондинка) и нас моментально переселили в другой аналогичный номер), сказала, что, мол, русские туристы всё портят. При этом её никогда не было на месте, на звонки она не отвечала.
soheil (10/5): I was fully satisfied with my stay and if I travel again with my family to Yerevan, I will definitely choose this hotel - I stayed at this hotel for about a week and rented the “Two Bedroom Apartment” unit. The cleanliness was excellent, the staff were very kind and always helpful, and the manager was extremely friendly and supportive. The only small downside is that the hotel is a bit far from the city center, so you need to use a car or taxi. However, the location has very fresh air and a pleasant environment, which I actually enjoyed a lot.
Albert (10/5): - Понравилось абсолютно всё — апартаменты шикарные и очень просторные. Мы брали вариант с двумя спальнями и залом, и в каждой спальне был свой санузел — огромный плюс. Есть и мини-кухня, всё очень комфортно, чисто и уютно. Отдельное спасибо за отличный персонал! Все понравилось
SERGEY (10/5): - Мы отдохнули в отели на 100%. Чисто, уютно, камфортно. Душевные люди, вкусные завтраки и обеды. Удобное расположение, 5 минут на машине до ТЦ, банкоматы рядом, кстати в Ереване в банкомате ВТБ можно снять с Мир драмы. Красота, порядок, чистота, ухоженная территория. Прощались с сотрудниками отеля, как с родственниками. Рузана, просто супер, добрая, милая, заботливая. Единственный отель, где не торопили с выходом в 12 00, так получилось, вышли из номера в 16:00, никто не торопил и не просил доплатить. Мы с семьей решили, возвращаться в этот отель. Всем рекомендую. До свидания, Ереван. До новых встреч Все понравилось
Volodymyr (7/5): -
YASIR (7/5): - الاثاث و ترتيب الغرف لا يوجد شطاف بالحمام و لا مطبخ
معروف صوفیان (10/5): - It's very good hotel
Pablo (7/5): Good - Staff, surroundings Rooms should be aired, as there is a smell as you enter and maybe separated smoker and non-smoker rooms
Rekuts (9/5): Superb -
Alexandra (10/5): Very good hotel - The staff was very friendly and helpful. 24h reception. Slept very well. 100% recommended Everything was good
Reza (7/5): very well! - I was there for 3 nights. Everything was ok.
Hayk (10/5): Exceptional -
Sriram (5/5): Passable - There was no breakfast No elevator, no breakfast.
Mohammad (9/5): Superb -
Raquel (8/5): Very good - Place and staffs are good. Room just need to be cleaned everyday.
Mohammad (8/5): Very good -
Valerii (9/5): Good place and suitable price. -
Joseph (10/5): Exceptional -
Holton (10/5): Exceptional -
Anonymous (8/5): Very good -
Omar (9/5): Superb -
Edwin (10/5): A home far away from home - Good value for money. clean and comfortable. feels like home. the most of the staff doesn’t know English and yet they were very helpful and attentive. we would like to stay there again if there’s another chance. highly recommended. the A/C is not cold. probably not a problem for anyone.
Jawaher (10/5): Exceptional -
Senol (8/5): Ease of getting in/out.. - Relatively remote location. I preferred for avoiding the urban traffic. Nice looking hotel. Staff are friendly. Communication is a little bit limited, however sufficient.
Maiss (10/5): - Very nice and clean hotel, friendly and helpful staff, will recommend to anybody
Sarineh (10/5): - Vielen Dank
Hamlet (2/5): The hotel had no idea about my hotels.com booking - They had no idea about my hotels.com booking upon my arrival. In fact they tried to double charge me for my stay as they said their tenants pay cash only and they have no idea if I already paid through hotels.com or not. After they showed me the room I was supposed to stay, it was dirty and smelled like smoke - even though I indicated preference for non-smocking room. On top of that, the receptionist was rude and disrespectful. To keep the long story short, I did not stay there.