Grand Lisboa Palace Macau
Location: Rua do Tiro 澳門上葡京, Macau, mo
Star Rating: 5 Stars
Property Type: Resorts
About this Property
Luxurious Accommodation: Grand Lisboa Palace Macau offers a lavish stay with a seasonal outdoor swimming pool, fitness centre, and garden for relaxation.
Gourmet Dining: Indulge in a buffet or continental breakfast at the on-site restaurant, complemented by room service for a delightful culinary experience.
Convenient Amenities: Enjoy free WiFi, private parking, shuttle service, and a 24-hour front desk for a hassle-free stay at this exquisite resort.
Book now for an unforgettable experience at Grand Lisboa Palace Macau.
Important Information
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Sauna
- Concierge service
- Heated pool
- Fire extinguishers
- Smoke alarms
- 24-hour security
- Security alarm
- Key card access
- ATM/banking
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Access to nearby indoor pool
- Access to nearby outdoor pool
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Beach umbrellas
- Free pool cabanas
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Reception hall
- Exercise/lap pool
- Japanese garden
- Covered parking
- Free bus station shuttle
- Garage
- Casino nearby
- Health or beauty spa nearby
- Swimming nearby
- Electric bicycle charging station
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Deluxe Suite with Suite Privilege
This spacious suite comes with 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. This suite is air-conditioned and has a seating area with a flat-screen TV, soundproof walls, a mini-bar, a tea and coffee maker, as well as a wardrobe. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Additional toilet
- Sofa
- Tile/marble floor
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Junior Suite (Garden View) with Suite Privilege
This spacious suite consists of 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV, soundproof walls, a mini-bar, a tea and coffee maker as well as garden views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Additional toilet
- Sofa
- Tile/marble floor
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Junior Suite with Suite Privilege
This spacious suite consists of 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. This suite is air-conditioned and features a seating area with a flat-screen TV, soundproof walls, a mini-bar, a tea and coffee maker, as well as a wardrobe. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Additional toilet
- Sofa
- Tile/marble floor
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Corner Suite with Suite Privilege
This spacious suite comes with 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. This suite is air-conditioned and has a seating area with a flat-screen TV, soundproof walls, a mini-bar, a tea and coffee maker, as well as a wardrobe. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Additional toilet
- Sofa
- Tile/marble floor
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Suite
This spacious suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. This suite is air-conditioned and features a seating area with a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker, as well as a dining area. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Additional toilet
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Dining table
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Suite
The spacious suite has 2 bedrooms and 2 bathrooms with a bath and free toiletries. This suite is air-conditioned and features a seating area with a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker, as well as a dining area. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Additional toilet
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Dining table
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Deluxe King Room (Garden View)
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV, soundproof walls, a mini-bar, a tea and coffee maker as well as garden views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Sofa
- Tile/marble floor
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Deluxe King Room
The spacious double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Sofa
- Tile/marble floor
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Deluxe Twin Room
The spacious twin room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. The twin room has tiled floors, a seating area with a flat-screen TV, a mini-bar, a tea and coffee maker as well as city views. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Sofa
- Tile/marble floor
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Deluxe Twin Room (Garden View)
Offering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twin room offers a flat-screen TV, soundproof walls, a mini-bar, a tea and coffee maker as well as garden views. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Sofa
- Tile/marble floor
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Grand Deluxe Twin Room
The spacious twin room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. The twin room has tiled floors, a seating area with a flat-screen TV, a mini-bar, a tea and coffee maker, as well as a wardrobe. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Sofa
- Tile/marble floor
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Grand Deluxe Twin Room (Garden View)
Offering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twin room offers a flat-screen TV, soundproof walls, a mini-bar, a tea and coffee maker as well as garden views. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Sofa
- Tile/marble floor
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
Guest Reviews
- Yip Wang (10/5): -
- YUCHI (9/5): - 舒適-空間寬敞 貼心-睡前會將鞋子，水杯，眼罩擺放好 驚喜-結婚紀念日提供美味的蛋糕
- FENGPING (10/5): - 服務親切有禮 設備齊全 不小心弄髒了床單 出門一會兒回來發現全清理乾淨了 實在太感動 有機會下次還會再來 對了 隔了兩天才發現衣服遺漏再房裡 再回來詢問 包裝好好的在失物招領處 也是感謝 沒有
- chifeng lo (9/5): - 早餐非常豐盛，服務人員態度良好。
- Hsun Fu (9/5): 低調優雅的空間設計，適合親子旅遊住宿選擇。 - 豪華的裝潢，優質的服務。 相較於價格略顯擁擠的房間格局。
- 佳薰 (10/5): -
- 克強 (9/5): -
- Henri (8/5): -
- Stephen (10/5): A fabulous all round place to stay - Excellent Nothing
- Yongyoot (8/5): -
- Granda (10/5): - Everything None
- Karen (8/5): Overall comfortable clean and fancy decor - It’s new Nothing at all maybe not all shops were stocked
- Seo (8/5): - 룸크기가 커서 좋았어요. 복도에도 담배냄새가 많이 날때가 있어 힘들었어요
- Poonnis (7/5): Satisfied. - Space in the room Too large to find , not many map and direction signage limited
- Eddie (7/5): -
- Jasmine (8/5): -
- Chihyu (10/5): - 房間設施 商場還能再多一點
- Nicole (9/5): - Artistic designed spacious room
- Chua (8/5): Quite good - Spacious room. Clean. Helpful front desk staff who served me. Overall staffs were quite nice and helpful. Staff still went into my room without my permission (i was out) after I checked in, which is improper in my opinion. The minibar made weird noises at night and disturbed my sleep. The breakfast was almost the same throughout my stay.
- Hooi (9/5): -
- YENFEI (10/5): 值得推薦的好飯店！ - 房間大又乾淨，環境很舒適 前台給了離電梯超遠的房間，每次進出都有一點不方便
- Thomas (8/5): - Amazing space, view and quality of services. Super nice bed Just a few comments that would have made this stay a 10/10. There are some drinks and coffee inside the room but some snacks too would be awesome. Sauna and steam room are inside the dressing rooms so you can’t share the moment as a couple.
- Wong (10/5): -
- JONGSUNG (10/5): -
- GUO-LAN (10/5): - 乾淨、便利、服務 無
- GUO-LAN (10/5): -
- Ka Po (8/5): - 酒店的「茶樓」 食物好味，賭場會員又有優惠👍🏻 酒店的自助山餐廳的自助餐食物種類繁多，味道OK，價錢OK！ 酒店房有一次性飲品送 （汽水，啤酒），有誠意！ 酒店check in 時，職員沒有主動提及房間有一次性飲品送，房間入面都沒有提示，要到前台問價錢才告知！
- maelt (9/5): Fantastic value for the price - great rooms, great facilities, convenient location - Great room, great facilities, good breakfast and location convenient even if not in the center of the Macau "strip" (everything was still walking distance) Check-out was a bit complicated and not very helpful in giving us direction to get our train for Shenzhen (passing the border etc...) while it happened to be quite easy.
- Greg (10/5): Very big and well appointed rooms, great friendly staff excellent breakfast - breakfast was really good, lots of selections and the food was fresh and tasty. one of the reasons we booked this hotel was the reasonable price for the added breakfast compared to the other hotels It was all pretty good, no dislikes
- TINGYU (10/5): -
- Meng Kiat (10/5): -
- chia-jung (10/5): -
- 玉萍 (10/5): - 親切問候和體貼的服務態度真的很好👍
- Yip Wang (9/5): -
- Noppawan (10/5): มุมถ่ายรูปสวยสวยมากมาย - ห้องพักใหญ่และสวยมาก และฉันได้รับการช่วยเหลือ และคำแนะนำที่ดี จาก Cherry Conciafe เสียดายที่ฉันมีเวลาพักน้อยไป คิดว่าจะกลับมาพักที่นี่อีก Nothing!
- Felix (8/5): very nice room but too far to walk to anything exciting - big rooms far from everything
- hsufang (10/5): 乾淨、舒適、氣派、便利，CP值很高。 - 泳池、SPA、健身設備、早餐都很滿意👍 服務很好 無論是泳池、SPA和早餐的服務都超棒，可以感到員工的熱情。 - 自助山西餐區有位名為Jacky的廚師 在我們住宿的四天中 看見他每天都熱情的和客人們招呼 蛋捲裡吃得到他的熱情 甚至有天，他替我另外特別做了一個蛋白蛋捲 -
- Peter (9/5): Nice environment - Very good breakfast selection
- JUNMIN (10/5): - 넓은 객실과 정원이 좋았습니다. 셔틀버스도 다양해서 이동하기 좋았습니다.
- 懷萱 (10/5): -
- Hui Ju (8/5): 房間舒適明亮，市景美麗 - 房間大，市景美 無煙房還是有聞到煙味
- yuk sung (10/5): -
- YOUNGSEON (8/5): 가격이 저렴하지만 너무 좋은 호텔~~~~ - 마카오 호텔 가격이 너무 비싼데, 신상 호텔로 가성비 짱~ 무지 화려한 외관도 아니고, 뭐 그리 딱히 특별한 것은 없지만, 너무 편하고, 멋진 정원을 가진, 그리고 호텔 조식에 있어서도 딤섬 맛집이라 할만큼 많은 종류와 맛^^ 시티뷰는 안 보았지만, 가든뷰 예약으로 멋진 뷰를 맘낏하며~ 친구이 생일이라 보냈더니 미니 케잌까지~ 가격 대비 완전 짱~~~~~~ 베네시안 이나 파리지엥만큼의 호텔 셔틀 노선이 적은 것 같아 아쉬움, 우리는 페리를 탔기에 셔틀을 이용하기에는 아무 문제는 없지만........
- Artur (10/5): -
- Peihua (8/5): -
- SEONGGEUN (9/5): -
- Chui Wei (6/5): The check in staff needs more training. The check in time took over 30 minutes. We specifically requested for two rooms - The garden and maze. Far from other attractions.
- Vasily (10/5): -
- Tan (10/5): -
- Karen (6/5): - 早餐比起之前2023年入住少了選擇, 但都依然美味. Reception 的CS 非常之無禮貌, 我們已經做好check-in, 然後收不到SMS 通知房號, 打算上前問一問reception, 點知CS 無不問我們因由就叫我地排隊, 明明有一條更快的隊伍, 但就叫我地排一條從未登記check-in 的隊伍. 浪費了我們的時間..............
- YIMING (8/5): - 住宿環境清幽安靜,服務人員親切有禮,物超所值 美食街品項較少
- Hui Cin (8/5): - Spacious room
- Lynda (10/5): -
- Gaylene (10/5): Wish we could have stayed longer, the hotel is simply stunning - Stunningly beautiful and well presented
- Kok Hui (8/5): Would come again, very good service - Staff very helpful, especially the housekeeper 张秀亮，she was so attentive, tied our messy charging cables and gave us lavender scented mists for our pillow sheets.
- Hyekyoung (10/5): - 객실 컨디션 최고. 다시 숙박 의사 100프로. 부킹닷컴의 서비스 최상~ 조식이 약~간 불만족
- SHU CHEN (8/5): 住宿品質不錯，餐飲希望可以補差價更換其他時段 - 飯店設計裝潢非常豪華有質感，房間空間夠大，備品充足 1.飯店廁所應該使用免治馬桶 2.機場接駁車服務人員態度不佳，詢問問題完全沒有回應 3. 早餐種類雖然很多，但是精緻度可以再好一點
- JGHatter (9/5): Beautiful stay in Macau - Friendliness and professionalism of the staff Very spacious room Room decoration View We could hear people in the corridor Even when turning a/c off, the room was quite cold No snack or biscuit
- Fan (8/5): -
- Baramett (10/5): - Very good service like the room so much
- Lee (8/5): 早餐很棒，房間很舒適 - 房務很貼心 無
- Chunchung (10/5): -
- Wei Yin (8/5): -
- calvin cheong (10/5): Very good - Overall, I am satisfied with the stay. Shopping
- 若芸 (9/5): 環境很好、床很舒服 - 服務很好 無
- Lalaind (10/5): excellent - rooms were big and clean quite far from cotai strip but with shuttle
- Yu-chao (9/5): - 有夜床服務、櫃檯人員親切、房間有問題也很快能處理 沒有免治馬桶
- YI FANG (10/5): -
- 奕賢 (9/5): -
- Phayak (10/5): Perfect stay, worth the money! Especially the staffs were all super professional - There's nothing negative I can comment on, overall stay was perfect especially the staffs, from concierge, receptions to housekeepings. However, I was checking-in with ALEXIS and she was very thoughtful and helpful. I hope this messages reach her somehow so she has the motivation to continue giving out excellent and memorable services and be the role model for other colleagues. Thanks
- 佩玲 (10/5): 房間舒適乾淨、早餐豐盛 - 交通接駁車非常方便 房間寬敞明亮舒適
- Lau (7/5): -
- Jan (9/5): - The colonial style of the hotel. Freezing cold in entire hotel. Air condition set at ridiculously low level!! A lot of employees without a basic understanding of English.
- 智穎 (9/5): -
- Cat (9/5): - 羽絨被太厚 就算開大冷氣 都覺得熱
- Ebrahim (1/5): - The staff in the check in they was not good
- Wing Hing (10/5): Very comfortable and elegant environment - N/a
- Wenjun (10/5): -
- Chien cheng (9/5): - 早餐非常豐盛且味道不錯,房間寬敞且舒適! 美中不足的一點應該是浴室的排水較差且浴缸的止水器故障....需耗費時間跟力氣才能放水.
- Siu Kuen Simee (9/5): Will come back again - Room is very spacious and elegant. Nothing
- Yip Wang (9/5): -
- Elise (10/5): Truly a 5 star hotel! - Everything was perfect! We loved every second of our stay. Our room was big and nice. Beds were so comfortable and large. Cleaning was more than excellent. Breakfast was large and tasty. Service was impeccable. We couldn't recommend more! -
- PETER (10/5): -
- Alex (9/5): -
- 瑜璟 (10/5): -
- Chinmay (10/5): -
- 陳 (10/5): - 房間非常大，廁所浴室的空間也非常足夠，幾乎聽不到隔壁或走廊的聲音，服務人員態度良好。 晚餐自助山的款式非常多元，海鮮非常新鮮，是可以想像中的味道。相較於下，鵝肝是必須要吃的，非常驚艷！ 整個酒店太大了，會迷路。
- Pavotai (4/5): Good property but staff services (front desk) need to improve - Sizing of the room is large space. Room facilities good. Hotel front desk and reception don’t have service mild to support customers, English communication and customer support need to improve.
- CLARA R B (10/5): -
- 吳 (10/5): 第一次到澳門旅行就住到那麼好的飯店，在這趟旅行中添加很多幸福的體驗，不論是住宿或交通真的很優秀，大推 - 服務人員態度很棒，飯店設施很讚，交通穿梭巴士非常方便 沒有
- Jina (6/5): - 飯店服務人員態度親切 選擇了無菸房，進房後菸味超重，飯店人員協助換房，但是換房後一樣嚴重的菸味，飯店似乎沒有將有菸及無菸房確切的做分別
- Chris (8/5): -
- 슬 (9/5): -
- Maurice Erwin (9/5): -
- Oi Ching Corrinne (7/5): - 基本房間空間很大，設計充滿色彩。 入住前半個月已通知酒店是慶祝結婚40周年，希望能延遲退房。 酒店回覆會有小驚喜，會於5-8pm 送上免費食物，並提醒我不要按上「請勿打擾」。 因為我不小心，真的按了「請勿打擾」，大約5:45pm 離開房間時看見門上掛了一個牌說未能進入，沒有說想進入原因，我先生便即時致電客服，說不小心按到「請勿打擾」，若有東西可以再次送來。 但晚飯回到房間，已經過了10pm, 甚麼驚喜都沒有，便再次致電客服，最後送來只是一件小蛋糕，上面竟然寫上「Happy Birthday 」生日牌。 雖然我入住當天是國慶前夕，但我於不同網站查看當晚房間供應情況，發現仍有不少園景房間及套房。登記入住時問有否房間升級，答案是沒有（之前有3個朋友訂最基本房也能升至園景套房，所以有點期望），今次連升級至園景房也沒有，只說是一間面向永利皇宮較佳的景觀，但上到房間 景觀非常一般，玻璃窗上亦有很多塵埃。延遲退房亦只可至中午十二時。 我明白房間升級不是必然，但完全收不到驚喜，收到的心意咭寫上happy anniversary, 但蛋糕上的朱古力牌竟然是happy birthday, 看來酒店對住客並不上心，選擇「上葡京」作為慶祝結婚紀念日，完全是錯誤的。 早餐時間人很多，輪候了25分鐘。
- Dominique Anne (10/5): One of the best in Macau - Its a very beautiful place, everything is clean and pretty, the staff are very accommodating. I love the happy hour.. they always deliver ice, beer, colas and coffee in our room. We were supposed to check out on the fourth day but got stranded for a few days because of the typhoon and they gave a special discount. They also provided free pastries for everyone stranded in the hotel. We appreciate everything. Nothing
- 玉晴 (10/5): 整體典雅～服務非常到位～推推 - 反應走廊香煙問題有得到改善 無
- 林 (10/5): - 飯店很舒適 一切都很棒
- WEN YI (10/5): -
- WEN YI (10/5): -
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