City Express by Marriott Cancun Aeropuerto
Location: Blvd. Luis Donaldo Colosio Manzana 4 L. 5 LOCAL 461, Zona Calle Aeropuerto, Cancún, mx
Star Rating: 7.9 Stars
Property Type: Hotels
About this Property
Modern Accommodation with Convenient Amenities
City Express by Marriott Cancun Aeropuerto offers a modern stay just 1 km from Cancún International Airport. Guests can enjoy the outdoor pool, fitness centre, and on-site restaurant. The hotel also provides a business centre, sun terrace, and free WiFi for convenience.
Close Proximity to Key Attractions
Situated 9 km from Cancun Underwater Museum and 17 km from Beto Avila Stadium and Cancun Government Palace, this hotel is centrally located for guests looking to explore the city's popular attractions.
Exceptional Services and Facilities
With a 24-hour front desk, shuttle service, and room service, City Express ensures a comfortable and hassle-free stay for all guests. Book now to experience a seamless blend of comfort and convenience during your visit to Cancún.
Important Information
If you are traveling for business or pleasure and are looking for hotels near Cancun Airport, we recommend booking at City Express by Marriott Cancun Aeropuerto.With your reservation you can enjoy modern facilities such as the gym. Also, to start the day off right, we offer American-style breakfast, or if you wish you can order room service.To get around easily, the hotel has transportation within a 10-mile around. This service will be very useful if you need to travel from Cancun International Airport to the hotel and vise versa. Please check with the staff for availability and schedules.To take advantage of your stay in Cancun and the hotel's strategic location, you can visit nearby restaurants in the tourist area such as Guacamole Mexican Grill or Marisquería Los Delfines. Also, the Mayan Museum, the archaeological zone or the Laguna del Amor, a natural attraction.Book and live the experience that City Express by Marriott Cancún Aeropuerto has for you.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 01:00 PM
Amenities & Facilities
- Free beach shuttle
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Pets allowed
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Facilities for disabled guests
- Shared lounge/TV area
- Outdoor furniture
- Shallow end
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Food delivered to guest room
- CCTV outside property
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Self parking (surcharge)
- Free beach shuttle
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Exercise/lap pool
- Covered parking
- Swimming nearby
- Bulk dispenser for toiletries
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Standard Queen Room
Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room features air conditioning and a flat-screen TV. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Interconnected room(s) available
- Upper floors accessible by elevator
- Toilet paper
- Adapted bath
- Shower chair
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
- Carbon monoxide detector
-
Double Room with Two Double Beds
Providing free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. This quadruple room provides air conditioning and a flat-screen TV. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Interconnected room(s) available
- Upper floors accessible by elevator
- Toilet paper
- Adapted bath
- Shower chair
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
- Carbon monoxide detector
-
Junior King Suite with Sofa Bed
Offering free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The suite's kitchenette, which has a microwave, is available for cooking and storing food. This suite is air-conditioned and features a flat-screen TV, a mini-bar and a tea and coffee maker.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Desk
- Toilet
- Microwave
- Private bathroom
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Adapted bath
- Shower chair
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
- Carbon monoxide detector
Guest Reviews
- Svetlana (3/5): -
- Susana (9/5): - La ubicación El desayuno
- Badilla Ortiz (10/5): Buen alojamiento - Muy cómodo, las habitaciones bien equipadas
Si necesitas un hotel cerca del aeropuerto está es la mejor opción.
Hay comidas cerca, también un 7-eleven No contestan por medio de la app de booking así que tuve que buscar un transporte por mi cuenta desde el aeropuerto
- Daniela Michelle (10/5): - El translado incluido del aeropuerto la hotel y viceversa La alberca es un poco pequeña pero para estancias cortas está excelente
- Mauricio (8/5): -
- Shaun (9/5): -
- ursula (6/5): OK for one night. - Room - fine, no complaints. Good blackout blinds as facing front car park. But beware. This is not near to town centre or beaches. Useless to walk anywhere.
V.basic food offering - in reception area or in room. No proper restaurant.
Plastic cutlery - unacceptable. OK for breakfast maybe but inadequate for eating an evening meal (and why plastic? - should be wood if it’s to be disposable.)
- Maria (9/5): -
- Shola (8/5): Convenient location for the airport - Helpful staff and good location
- Daniela Michelle (10/5): - El traslado incluído del aeropuerto al hotel y viceversa La alberca es un poco pequeña pero cumple su función
- Lachlan (10/5): - Easy check in
Good staff
Breakfast was good
Good price for what you got. Cant complain
- Cleber Fernando Cardoso (9/5): Suitable and comfortable accommodation for a few days. - 1. Very easy check‑in
2. Good room service
3. Shuttle service to the airport, even late at night
- CLSANTOS (9/5): -
- Ivan (10/5): -
- CORRALES (10/5): -
- Irma Yolanda (10/5): -
- Morales (10/5): -
- Simone (1/5): - Niente, posto da NON PRENOTARE. Abbiamo scritto su whatsapp come indicato dalla struttura per avere il trasfer aereoporto hotel e non ci hanno risposto. Abbiamo chiamato e ci hanno detto che entro mezz'ora sarebbe arrivata la navetta e non è mai arrivata. Siamo stati costretti a prendere un taxi spendendo 50 dollari e arrivati hotel sul transfer mancato ci hanno risposto alla reception con un serafico 'scrivete una mail di lamentela' per poi dirci che la camera prenotata non era disponibile senza darci nessuna spiegazione e dirottandoci su un altra struttura perdendo un'altra ora ancora oltre all'ora di attesa in attesa del transfer.In tutto questo disagio nessuna spiegazione e neanche un euro di sconto sul soggiorno. IMBARAZZANTI NON PRENOTATE QUESTA STRUTTURA
- andres (10/5): - Todo
- Matthias (7/5): Praktisches Flughafenhotel. Gratisabhilung am Flughafen dauert zu lange. - Praktische Lage Frühstück war in Folge frühem Abflug nicht möglich und wurde auch nichts zum mitnehmen angeboten.
Transport vom Flughafen zum Hotel hat uns ca 1 Std. warten lassen
- Juliana (9/5): -
- Raul (8/5): -
- Helena (10/5): - Free shuttle and clean room
- Sergio Leopoldo (1/5): Pésimo - La cercanía al aeropuerto Nunca contestaron el teléfono para el transporte y via WhatsApp tardados, mejor nos fuimos en taxi al hotel, el check in lento , mas de 30min esperando en la fila ,, y para colmo una ves que nos dieron la habitación, la tv no funcionaba, al hablar nos dijieron que no había tv, y para acabar no había shampo en el baño, lo reportamos y para variar tardados, mejor me bañe con el jabón de tocador,, pésimo el hotel , lastima que usan la marca de Marriot
- Zósimo Federico (10/5): - Todo
- Michele (8/5): It was just what I needed for the short stay. - The ease to check in and the friendly staff! N/a
- Ileana (7/5): BUENA - LA UBICACION CERCADA AL AEROPUERTO LA FALTA DE COMUNICACIÓN POR PARTE DE LAS PERSONAS QUE TRABAJABAN EN LA RECEPCION
- Teresa (6/5): - La cercanía al aeropuerto.
La rapidez y eficiencia para el check in.
La puntualidad del personal para traslado al aeropuerto así como su amabilidad. La sábanas huelen mal y hay insectos seguramente que me picaron dura te la noche que dormí ahí.
- Bry CR (10/5): - Breakfast, room facilities In general, was OK
- Roberto (10/5): Exelente service and the staff are very friendly - Everything was good Nothing
- Alejandro (10/5): - La ubicación Pésima conexión de Internet
- Hugo (10/5): - Es muy práctico para usar cerca del aeropuerto y tiene servicio de traslado gratuito cada media hora
- Pat (9/5): -
- Jahir (10/5): - Esta muy cerca del aeropuerto y transportacion gratis
- Esther (10/5): - Staff was friendly. Bed comfortable. Good location to the airport. Free shuttle. A few restaurants nearby. Breakfast sufficient to get you going.
- Amparo (8/5): Buena relación precio/calidad - Buena relación precio/calidad
Servicio de transfer al aeropuerto es un punto a favor Falta de limpieza en algunas cosas (almohada, el lavabo del baño se trababa)
- Clémence (1/5): Vol d’argent dans notre chambre - La proximité Lorsque nous sommes parties prendre le petit déjeuner, du personnel est rentré dans notre chambre et nous a volé 60€ cachés dans nos affaires. Malgré une prise de contact avec l’hôtel, je n’ai pas eu de réponse, ni de geste de leur part. Prenez bien vos affaires importantes même si vous vous absentez 10 min !!!!
- Edgar Abraham (10/5): Cumple con el objetivo estar cerca y llegar rápido al aeropuerto - La hubicacion y que cuentan con traslado al aeropuerto y un buen desayuno Todo bien
- Ian (8/5): Faultless - Great little hotel, clean and functional and has a pool too. Adjacent shops are a nice touch. Close to Cancun airport, abt 10 mins by Uber/taxi. Room was clean and well appointed. No coffee making facilities in room, but there was in the lobby so no real drama. Staff were friendly and helpful, great value for the money 2 Uber drivers were unsure how to get there despite it's close proximity to the airport. No reflection on the hotel tho
- Arbelaez (10/5): -
- Mackenzie (8/5): A good place to stay with kids before an early morning flight. - The pool facilities were so clean and nice The room had a bit of a mildew smell
- _carla (8/5): - tout rien
- Georgina (1/5): Muy mala experiencia, cancelaron mi reserva sin siquiera notificarme. A media noche llegando a Cancún y yo sin tener don -
- Juri (1/5): - Ничего. Обещали трансфер до аэропорта и от аэропорта. Мы прождали два часа, звонили и писали, нам никто не отвечал. Мы хотели заказать такси, но цена была от аэропорта 160 долларов. Мы взяли машину на прокат за 45 долларов и сами доехали до отеля. На ресепшине работник сказал, что нам эти деньги вернут, но никто не вернул. Когда мы приехали в отель, мест в отеле не было, потому что у них был overbook. Нам сказали ехать в другой отель, и после 4 часов ожидания и поисков жилья, мы наконец-то смогли лечь спать. После сложного перелёта. Это просто отвратительно!!! Мы там познакомились с людьми, оказалось нас таких много. MARRIOTT hotel - это стыд и позор!
- Inès (8/5): - La navette pour l’aéroport
L’emplacement de l’hôtel à proximité de l’aéroport et de plusieurs restos Le choix du petit-déjeuner : peu de choix
- Ofel (10/5): I would definitely stay there again! - Budget friendly with complementary breakfast.
- Aiswaria (5/5): -
- Mercy (7/5): Peaceful and nice - I liked the breakfast and and staffs. Very friendly and nice The toilets were not so clean and the airport pick up took too long.
- Laura Alejandra (10/5): -
- Dylan (9/5): -
- Jan (10/5): Excellent for a pre-flight stay - Clean! Good shower! Free hotel to airport transfer. Room service was quick but the food wasn’t very nice. Better to go for a takeaway around the corner.
- ANA CECILIA (10/5): Extraordinario - El desayuno delicioso, la ubicación y el servicio, me quedaría ahí siempre incluso si quiero ir a zona hotelera. Todo perfecto
- ANA CECILIA (10/5): Extraordinaria - El servicio de recogida en el aeropuerto, seguro, comido y eficaz, además de que todo impecable, el desayuno delicioso y fresco. Todo excelente.
- javier (10/5): -
- Gemma (8/5): Fits the bill - Perfect for a pre-flight stay. Room clean, free toiletries. The shuttle is a big bonus. Staff friendly. Free water refill. Walls are thin and you can hear your neighbours, if you have them.
- Adam Kenneth (10/5): - The service.
- Wendy (8/5): -
- Erika Maritza (10/5): -
- Sabrina (8/5): -
- Alina (10/5): -
- Geert-Jan (8/5): -
- DSN17 (8/5): Se recomienda para pocos dias - La ubicación y que ofrecían transporte para el aeropuerto La cama daba un poco de picazón
- Stephen (10/5): -
- Ofel (10/5): -
- Johanna (8/5): -
- joseph (8/5): Easy and comfortable - Great value, convenient, and had a shuttle to from airport. Staff were exceptional Pool area didn’t make me want to spend time near it, but I’m sure it’s also great for the price
- Betina (10/5): - Cercanía c aeropuerto amabilidad del personal . Buen Desayuno Naada
- Esquivel (10/5): Acogedor, - Muy bien gracias por preguntar y muy accesible,nice place to estay 👍🙏 👌👋🙏
- Sara (8/5): -
- Isis (10/5): -
- Vanessa (8/5): Parfait pour une transit. - Proche de l’aéroport et service de navette gratuite (un gros plus quand on voit le prix des taxis à l’aéroport). Personnel très sympa. Chambre fonctionnelle. Le déjeuner très basique. Une seule petite bouteille d’eau par chambre.
- Debra (8/5): Definitely stay at city express again. - Small, clean perfect for overnight stays. Bare basic rooms. Excellent breakfast. Airport pick-up is very poor, in location description. Waited 1.5 hrs. Return shuttle to airport excellent
- Bruno (9/5): Complacido - Tiene un buen desayuno buffet incluido. Sencillo, pero cumplidor. Cuentan con traslado del aeropuerto al hotel y del hotel al aeropuerto. Las habitaciones son amplias y están bien equipadas. La verdad es que para pasar una noche previa a un vuelo, es una excelente opción. El tiempo de espera para el traslado del aeropuerto al hotel puede ser un poco extenso. No es un tema mayor, sólo considérenlo al momento de reservar.
- Tammy (8/5): Fine for overnight stay, and convenient to airport. - Location was good for early travel to the airport.
Breakfast was available @ 0700 which was too late for catching an early flight. We did not get to enjoy that offering. Earlier breakfas, could not access the atrium.
- Yuliya (8/5): -
- Stefan (7/5): -
- Aurélie (5/5): Pas pour une clientèle internationale - Deuxième séjour mais moins bien que le premier
Chambre propre
Navette pour aller à l'aéroport parfaite -Le personnel qui faisait le check in à notre arrivée ne parlait pas anglais (la clientèle étant en grande partie étrangère) mais que espagnol (merci google traduction)
- même chose pour le personnel du 'restaurant' que nous avons quitté sans être servi vu que le serveur ne comprenait pas notre commande, prise après 40 minutes d'attente. Nous avons commandé un Uber et mangé dans notre chambre
- petit déjeuner était compris mais non disponible et pas de lunch box à emporter ni même de café
Bref un hôtel proche de l'aéroport mais pas adapté à une clientèle internationale ni à des départs tôt le matin (à part pour la navette où le chauffeur était à l'heure et très agréable)
- Rosmarie (10/5): - Preiswert und man bekommt alles was man braucht Seife, Shampoo, Bodylotion). Gutes Buffet Frühstück mit Eierspeise, Käse und Schinken und Obst Aussicht vom Zimmer in ein Parkhaus, aber für eine Nacht kein Problem
- AYLA (1/5): - WE COULD NOT GET OUR INVOICE!
- Jay (8/5): Great value, but book your own driver - Price : value The car service arranged by your front desk to take us to our appointment was a disaster. We provided them the address, the driver assured he knew where it was and then dropped us 20 minutes away from the address we provided. To make it worse, we paid him 600p and tha car we hired to get us to the proper place charged 120p for the same time/distance
- Cesar (8/5): I am satisfied - All good 👍
- Gregoire (8/5): - Great breakfast
- Rodolphe (8/5): Idéal pour une nuit de transfert - Proximité de l’aéroport et navette gratuite, buffet déjeuner très correcte Rien
- Margaret (10/5): - Very clean ,accessible ,good price
- Raul (9/5): -
- Michaela (9/5): -
- Emma (4/5): Fit for purpose, but overpriced for very basic lodging. - Pool area was well maintained and fairly serene given near airport location. Room was cramped for two people and walls paper thin - could hear everything happening in the next room.
Shared spaces felt like student accommodation - pure function over form. Characterless.
Paper plates and plastic cups at breakfast. Worse than a school canteen.
- Beatriz (7/5): -
- Jim Moneghan (6/5): Great Value but not Marriott worthy - The breakfast was outstanding. a lot of choices and very fresh food. The location was very close to the airport, and the airport shuttle was very convenient. The price for the stay was outstanding, so my complaints are minor in nature The room is very basic and kinda drab in an IKEA way. The mattress on the bed is not very comfortable, more along the lines of Motel 6, not a Marriott. I had an okay stay, but was expecting more from a Marriott.
- Miriam Argentina (10/5): Recomendable - La cama y la ducha tenia excelente presión.
Que me mejoraron mi habitación sin yo pedirlo por la demora en mi recogida al aeropuerto Que pasaron tarde por mi al Aeropuerto.
- Idania (9/5): - El personal es muy amable Puse tamaño de cama extra grande y la verdad era tamaño matrimonial entonces si estuvo pequeña para 2 personas
- George (10/5): Airport stay overnight - Clean comfy and close to airport. Pool and good breakfast were a plus. Shuttle bus a must. Nothing
- Ilaria (10/5): Quello che ci aspettavamo anzi di più - Essenziale ma molto accogliente, personale gentile , servizi ok Ottimo hotel e ottima prima colazione 0
- Vanessa María (4/5): Transporte pésimo para recoger hacer la gestión - El personal de la limpieza fue amable El transporte que lleva al hotel desde el aeropuerto cuando llegamos tardaron más de una hora y media para responderme preguntas tan simples dónde tomamos el transporte y a qué hora pasa . Puedo entender que se demoren para que optemos por un taxi , puedo entender que el recepcionista está solo y se le juntó los huéspedes pero por respeto al cliente y responder a unas simples preguntas casi respondan pasada más de una hora no tiene respeto. Tenía como catalogado un buen hotel pero ha decaído. Y lo que se me hace algo o sufro es que pongan el teléfono y el mismo recepcionista haga de reservas, del transporte y recepcionista …… y que digan que es una empresa privada quien gestiona los huéspedes y son ellos mismos. Lo cual el chico de recepción me lo confirmó. Entiendo que la propia cadena se ahorre personal en la noche pero si saben que un fin de semana y por la tarde noche hay más huéspedes pues deberían de tener apoyo en recepción un par de horas…. Esta vez por eso una mala experiencia con el transporte
- María Lorena Soto (9/5): - El transporte al aeropuerto muy oportuno
- Daan (7/5): -
- Timo (8/5): -
- Daniel (10/5): - Los servicios y habitación cosnidero que son excelentes
- FELICIANO (8/5): - la ubicacion cerca del aeropuerto
- Frank (8/5): Gutes Hotel in Flughafennähe - gute Unterkunft in der Nähe des Flughafens nichts
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