Casiola - Apartment with beautiful seaview in Ostend

Location: Troonstraat, Ostend, be

Star Rating: 7.8 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 05:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Lift / Elevator
• Non-smoking throughout
• Cleaning standards that are effective against Coronavirus
• Free wired internet
• Offsite parking discounted rates available
• Internet access
• Covered parking

Rooms Available

• Apartment

  This spacious apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a hairdryer. The fully equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment features a washing machine, a tea and coffee maker, a TV with cable channels and a patio. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Refrigerator
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Electric kettle
  • Oven
  • Stovetop
  • Toaster
  • Linen
  • Clothes rack
  • Shampoo
  • Smoke alarm

Guest Reviews

• Johan (9/5): -
• Maryna (10/5): Гарна квартира, зі всіма необхідними речами. Опис відповідає дійсності - Апартаменти розташовані біля моря
• Anneleen (8/5): Nieuw mooi appartement - Heel fijn appartement! Mooi, netjes. Alles wat je nodig hebt. Heel veel opbergruimte (berging, veel kasten). Uitgebaat door Huswell. Geen aanrader. We hebben bij inchecken half uur moeten wachten vooraleer we binnen konden. We konden Huswell telefonisch niet bereiken. Enkel via chat, maar we kregen alleen automatisch gegenereerde antwoorden. Pas na drie dagen kregen we antwoord, maar toen uiteraard niet meer nodig... Ook foutieve informatie omtrent hoogte parkeergarage. Ook de app waarmee je communiceert is niet echt overzichtelijk. Ok, als alles goed verloopt en je Huswell niet hoeft te bereiken.
• Kathrin (10/5): Es war ein sehr schöner Aufenthalt, wir kommen gerne wieder - Die moderne Ausstattung und Sauberkeit, die Lage der Unterkunft (Strand, Restaurants, Tram direkt in der Nähe), Kontakt zum Gastgeber sehr nett und unkompliziert
• Le (1/5): Horrible customer service. - Check-in was easy and convenient. Apartment is well maintained. Lack of communication from host (third party company managing the flat). No emergency contact available. No help given despite multiple attempts in asking for help.
• Colin (1/5): Dont stay i n remote check in accommodation - The room was fine We wont stay in another remote check in location. There is no number on the building, there is no one on the ground to help. Check in is at 1700 hrs, rediculous. Not good for travellers. Plus All this email communication is ok if you are 20, what happens if you lose internet or pwer for your phone. The only trouble we had during our time in europe was when we tried remote check in.
• Pieter (8/5): Pleasant stay with a bonus… - Location near the beach, own parking place and we overlooked the soccer stadium at the back. During our stay there was a promotion match happening and was better than watching it on TV, lots of entertainment. Nothing
• Andrei (8/5): The apartment itself is great. But this is the most stresful user experience I've ever had - Very close to the sea. Underground parking is a great plus. Clean, comfortable and modern apartment. First of all it is overpriced. Second of all, there is no "beautiful sea view" you would expect, while the sea is visible, its true. The support is sooooo annoying. They bombard with multiple SMSs and emails about dos and don'ts. Some of them I received after midnight. The impression I got after reading them - I'm not allowed to do anything, just put suitcases and leave until checkout. The information resource (a website) they provide which contains checking/checkout info is hardly usable. Necessary information is hidden in different pages. Why not to make a single page where a user can search by a keyword and jump to appropriate section? After checkout they again send several messages pushing to set the highest rate, what?!
• Maikelbeerens (7/5): Nice sea view - The place was a nice and tidy, well furniced. The bed and especially the pillows were horrible, there should be multiple options, first night we hardly slept and the second night I took a couch pillow and my pregnant wife slept on the couch to get some comfort. The second night it was also very warm and there was no instruction to get it colder. So we had to open the windows, which on the 10th floor is very windy. And on top of the already pricy 2 nights we suddenly had to pay 30 euro extra for bed linnen. Which was not communicated anywhere on booking. So the picture of the bed is misleading. Also the signing of a contract with husswell was very cumbersome.
• Pat (10/5): Our stay was a really enjoyable one and the staff was on hand to answer any queries. - The property was of an expectional standard with lovely views surrounding it. Nothing
• Sharon (9/5): Perfect place for us to meet up with our daughter who studies in Maastricht - Beautifully furnished, very comfortable, home from home literally. No bed linen policy, only picked up from the photo gallery, not highlighted in written policies.
• Alex (9/5): Superb -
• Margarita (10/5): Pleasant and nice stay - Cozy, clean and beautiful appartement. Great location. Few meters away from the beach or the public transport that can be used for a day out.
• Cristian (7/5): Modern and cozy apartment, conveniently located for a weekend at the beach, with hidden costs - The apartment is in a new and modern building just across the street from the beach. The apartment was spotlessly clean and has all necessary amenities for a family. The apartment is managed by a third party company that is charging extra for bed linens, towels or early check-in, late checkout even if it is not mentioned in the policies of the location while the booking is non refundable if cancelled. Also there is no free parking like it is mentioned in the policies or understandable from the posted pictures.

Photos