DESIGNER Victorian Flat with HUGE Terrace

Location: 120 George Street, London, gb

Star Rating: 5 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 04:00 PM - 11:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Terrace
• Express check-in/check-out
• Non-smoking throughout
• Private check-in/check-out
• Outdoor furniture
• Staff adhere to local safety protocols
• First aid kit available
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Property cleaned by professional cleaning companies
• Express check-in
• Free wired internet
• Internet access
• Japanese garden

Rooms Available

• Two-Bedroom Apartment

  Featuring 2 bedrooms, this spacious apartment offers 1 bathroom with a bath, a seating area and terrace where you can relax. Guests can make meals in the kitchen that comes with a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a balcony with garden views, this apartment also offers a washing machine and a flat-screen TV with streaming services. The unit has 2 beds.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Interconnected room(s) available
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by stairs only
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Carbon monoxide detector

Guest Reviews

• Granth (10/5): Absolutely beautiful Victorian-period apartment - Absolutely beautiful Victorian-period apartment. First floor, high ceilings. Incredibly clean, spacious, and well appointed.  All rooms (from the open plan kitchen, to the living room, to the terrace-patio, to the bedrooms, the bathroom, are large, airy, bright and beautifully furnished. The location is wonderful as it is right in the heart of posh Marylebone, at very short walking distance many shops, tube stations, restaurants and even Hyde Park and Marble Arch with Oxford Street. The owner Marble and her team were wonderful hosts. Highly recommended!
• Amir (10/5): - Nous avons passé de merveilleuses vacances en famille dans l'appartement de Marble. Arrivés tôt le matin, Marble nous a permis de nous installer rapidement et nous nous sommes sentis comme chez nous pendant une semaine. L'appartement est impeccable, décoré avec goût et très confortable. Nous nous sommes vraiment sentis comme à la maison, sauf lorsque nous partions explorer les environs. Je recommande vivement cette location si vous recherchez un endroit paisible où tout est accessible à pied.
• Karim (10/5): - Great location and ample space for our family of 5. Everyone had their own space and the living areas and patio were ideal for a group. Location was amazing and super walkable to things to do and public transport. Hosts were super responsive ahead of time for planning and during if we needed anything. We would more than happily stay again!! Thank you for hosting us!
• LA (10/5): Absolutely beautiful Victorian-period apartment - Absolutely beautiful Victorian-period apartment.  Incredibly clean, spacious, and well appointed.  Massive and private patio over gorgeous leafy courtyards. Lovely location in the heart of Marylebone next to hundreds of shops, restaurants, cafes, tube stations with also Oxford Street at walking distance! The owner Marble and her staff were wonderful hosts. Highly recommended!
• Daniel (10/5): Wonderful house with a lovely Host - thank you! -
• Nicola (10/5): Beautiful Victorian-period house with large patio, great host - Beautiful victorian-period London house with extremely high ceilings and large windows, excellent location both for travel to the center and for the tranquility and vibrance of the street on which the property overlooks. House with new furnishings, very well maintained, large terrace, all pristine clean. Fantastic host. I well definitely go back a gain
• Pharma (10/5): Immaculate - We had a lovely family vacation with our family at Lynn's place. We flew over and landed in the morning and Marble was able to provide us with early check-in and we then spent a week "right at home". The house is immaculate, beautifully decorated and super cozy. We felt right at home when we weren't out exploring. I highly recommend this rental if you are looking for a peaceful and walkable place.
• Peanut (10/5): The stay was perfect and exactly as described - The stay was perfect and exactly as described. Check-in was easy, and the host was responsive and helpful throughout. The apartment was clean, spacious, and thoughtfully designed, with excellent natural light. The living areas were comfortable and well laid out, and the bedrooms were lovely and private, each with stunning views over an elegant and lively road. The location in Marylebone was very convenient for shopping, dining, and getting around London, and the building felt safe and secure. Overall, a very comfortable and enjoyable stay.
• Vincent (10/5): Wonderful stay at this beautiful London flat - We had a wonderful stay at this beautiful London flat. The space was immaculate with elegant furnishings that made it feel like a true home away from home. Extremely comfortable beds, and the well-stocked kitchen had everything we needed. The location is fantastic—easy access to key spots! Marble was very responsive and attentive, ensuring we had a smooth and enjoyable experience. Highly recommend staying here for anyone visiting London!
• Lindsey (10/5): Lovely house, large and superbly furnished and decorated! - Lovely house, large and superbly furnished and decorated! Great location and amazing Host! Would absolutely stay again. Definitely recommend.
• Itsuki (10/5): 滞在は素晴らしかったです。Great! - この宿での滞在は素晴らしかったです。フラットは設備が整っていて、とても快適でした。写真通り、説明通りでした。素敵な屋外家具が置かれたパージテラスがあります。マーブル・アーチとメリルボーン、そして2つの地下鉄駅のすぐそばという、中心部のロケーションです。マーブルさんと彼女のチームの方々は、とても親切に対応してくれました。
• Menteri (10/5): Pengalaman menginap yang luar biasa - Pengalaman menginap yang luar biasa: rumahnya memiliki lokasi yang sangat strategis, bersih, dan terawat dengan sangat baik. Marble sangat ramah dan selalu siap membantu. Sangat direkomendasikan! Kami pasti akan kembali.
• Tree (10/5): Fantastisk vistelse! - Min familj och jag hade en fantastisk vistelse. Vi kände oss som hemma, eftersom lägenheten hade allt vi behövde för en mycket bekväm vecka och gjorde att vi enkelt kunde gå eller köra till sevärdheter. Huset ligger i Marylebone, ett vackert och elegant område i centrala London. Marble, tack för att du är en så utmärkt värd! Du fick oss att känna oss bekväma och trygga och lät oss uppleva London på ett helt nytt sätt. Det var en underbar upplevelse att bo i din lägenhet. Tack, tack och tack igen! 👏
• Rana (10/5): شقة رائعة ومريحة - يا لها من شقة رائعة! غرفة المعيشة الرئيسية مريحة للغاية، والشرفة الواسعة ميزة رائعة. المطبخ مجهز بالكامل، والحي رائع حقًا، مليء بالمتاجر والمقاهي. سأحاول بالتأكيد الإقامة هنا مرة أخرى. من الرائع أن أكون في لندن وأن أحظى ببعض المساحة لأتنفس وأسترخي.
• Koumo (10/5): Gorgeous Apartment in beautiful location - This is a great place to stay. Well situated in beautiful Marylebone location. Absolutely gorgeous apartment with large terrace overlooking lovely courtyards with leafy gardens. It really does look like it does in the photos. We will definitely book again.
• Alireza (10/5): Great experience - Everything was good the apartment looks nice as on the photos and the host was communicative; it is a lovely modern apartment. Clean and comfortable. Well equipped. Close to shops, restaurants and the tube. Great experience.
• Armstrong (10/5): Fabulous Apt - This apt is fabulous! It’s spacious, the rooms are large and tastefully decorated. It’s really modern, the balconies are great, and the natural light excellent. Kitchen has everything you need, WiFi is strong enough for video calls, and you can walk to everything in the neighborhood: cafes, shops, restaurants, supermarkets, etc. 10/10 would recommend!
• Chris (6/5): Great stay with the exception of bad treatment and attitude by the Owner - The property is in a nice location close to most central London destinations with several great pubs and cafes nearby. Apartment was comfortable with 2 full bedrooms, porch, and a relatively large kitchen and living room. With 3 adults, willing to provide 1 key with an inoperable door buzzer for letting people in for an upstairs flat was very difficult to manage as we weren’t together continuously over the 4 days/nights we stayed there. Additionally, providing a lockbox to store the key across the street on a pole behind a utility box was an inefficient and cumbersome way of handling the situation when a second key should have and could have easily been provided. To top it off, when a 2nd key was requested the Owner was hostile to say the least with accusations thrown at us and then the following day an offer for us to go and cut a 2nd key on our own…needless to say this small thing made the whole stay negative for what is a very expensive flat.
• Sheppard (10/5): Stunning apartment, very tastefully made with a lot of attention to details - Stunning apartment, very tastefully made with a lot of attention to details and very cosy ambiance. The view from both bedrooms and the gorgeous terrace are spectacular, it was superb to work looking at the sunset. Parquet flooring throughout for a touch of class. In the heart of Marylebone with lovely venues and Marble Arch round the corner, and with also easy connection to anywhere else in central London. One of the best breakfasts I ate in London was L'Angolo Bianco.
• Marcel (10/5): Beauitiful, safe and central - Marble was very helpful in allowing us to drop off luggage after early flight arrival. Great location in heart of Marylebone and also just steps to the underground and overground trains. Coffee pods very good and kitchen well equipped although. Beautiful large patio in over peaceful and serene leafy courtyards. Overall, I would recommend and would come back given the opportunity.
• Madelaine (10/5): Unique, huge and wonderful - Marble's place was a wonderful place for a few nights in London. In stunning location close to Hyde Park, South Kensington and Knightsbridge and right beside South Kensington and Gloucester road tube stations, located on stunning prestigious road. The apartment itself was very comfortable and extremely spacious (triple the size of London apartments). All the finishing, both in the apartment and complex have been completed to a very high end standard and the place was spotless. We were met upon arrival by Marble herself, who was great and helpful. We'd stay again and would definitely recommend it!
• Garçon (10/5): From the moment we walked in, we couldn’t help but say “wow.” - From the moment we walked in, we couldn’t help but say “wow.” The place was spotless, stylish, and the open, spacious view was absolutely wonderful. All of us who stayed there were able to relax and enjoy our time very comfortably. The kitchen was large and perfect for having dinner together, and the dining table and all the appliances were exceptionally clean and well maintained. The terrace/patio amenities were even better than those of many hotels, with beautiful and comfortable outdoor furniture. The host was very responsive and helpful, and check-in was completely smooth with no issues at all. The location was also very convenient, being in the heart of Marylebone and close to 3 underground stations, which made getting around easy. We truly enjoyed our stay and would highly recommend this place.
• Noor (10/5): - We enjoyed out stay tremendously. The apartment is very well appointed, spacious, modern, private and quiet. Everything you need is within walking distance, and Marble proactively sent us local tips (for eating and shopping) that proved both timely and very helpful. Communication was extraordinary (thank you Marble). We were delighted to stay and sorry to leave. Hope to visit again soon.
• Teng suan (6/5): - Was very clean
• Jens (10/5): Incredible Experience - Our group had the most incredible experience at Marble's apartment. From the moment we arrived, everything exceeded expectations. The self check-in was seamless and stress-free, and we immediately felt at home in this beautifully designed, newly built space. The apartment itself is stunning — spacious, modern, and thoughtfully equipped. The attention to detail is remarkable. The bedrooms are pure luxury, with super-comfortable beds dressed in 400-thread-count sheets that made every night feel like a five-star hotel stay. The living room and stunning leafy terrace are equally impressive, featuring comfortable and velvety couches and armchairs that felt indulgent after a day exploring London. The location couldn’t be more perfect: a vibrant, walkable neighborhood filled with fantastic dining options and plenty to explore. It truly felt like living in the heart of London. We would return in a heartbeat and recommend this apartment to anyone looking for comfort, style, and convenience in London.
• Yazeed (10/5): -
• Mazin (10/5): Upscale stunning apartment - We had a wonderful stay at Marble's home. The house was a gorgeous, warm, clean and inviting place to reside after a long trip. We found it to be a peaceful retreat from the bustle of London with its stunning terrace. The location, called Marylebone, an upscale area in central London, was excellent - lots of bakeries and shopping nearby and close to two underground stations. It offered both a common space for gathering as well as well appointed bedrooms if you wanted a moment away from the group. We would book Marble's place again in an instant on our next trip to London.
• Al-Thani (10/5): رائع - لقد كانت إقامتنا رائعة حقًا. الشقة واسعة، ومُجهزة بشكل جميل، وتُشعرك وكأنك في منزلك تمامًا - مع كل تفصيل مُرتب بعناية، ورائحة منعشة زكية في كل مكان. وقد أعجبنا بشكل خاص بلطف ماربل ومرونتها في إجراءات تسجيل الوصول والمغادرة، مما جعل إقامتنا أكثر راحة. كان كل شيء نظيفًا ومُجهزًا تجهيزًا كاملاً. سنكون سعداء بالعودة.
• Jona (10/5): Amazing House, outstanding Host - Amazing house, spacious, stunning terrace with beautiful outdoor furniture, modern, new, organised, very clean, super high ceilings, and with all of the equipment we needed. The location is central and close to anything you want to reach in London, between Marylebone, Paddington and Marble Arch. Amazing area. Marble is an amazing responsive friendly host. Her house exceeds what she describes. We were truly happy and satisfied. It's been a fabulous experience and I will call it my home when I am back next time in London.
• Anna (10/5): -
• Ioannis (10/5): Inviting home in elegant area - Inviting, cosy and well appointed - Marble' place was a great base for our family trip to London. It's in the elegant area of Marylebone, central London, upscale, safe and close to shops, restaurants and the underground. The house was warm and had everything we needed. It is beautifully decorated and furnished with stylish furniture. Beautiful and large terrace on leafy back courtyards. We loved our stay and Marble was a great host.
• Nicolai (8/5): -
• Tess (10/5): Stunning apartment in perfect location - Amazing property to stay. The apartment is very beautiful and carefully and tastefully decorated. Excellent location next to high streets, restaurants, bars, grocery stores. Stunning and quiet large outdoor patio with sofas and tables. Host is super friendly. I would always choose the same place whenever I come to London
• Bo (9/5): - The stairs are a bit old and need some practices to use the key to open the locks. Other than that all good.
• Timothy (10/5): Comfortable, beautiful apartment in posh area - Our family enjoyed our stay because of the clean, comfortable and welcoming atmosphere of this apartment. Located in the posh neighborhood of Marylebone, which is elegant, secure and with lovely restaurants, bars and stores. Marble was very responsive and a great host! Highly recommend and intend on returning upon our next visit.
• Rashad (9/5): -
• Mubarak (10/5): Perfect, excellent stay - Spent four nights here and really enjoyed it. Place better than photos and we benefited from it being almost brand new and the quality of the furniture and fittings is excellent. Communicating with Marble was easy - very responsive. Finding the place and gaining access was straightforward and the interiors were above expectations. A really lovely place for a stay. Only wished we had had longer in London. There were two of us - a married couple in our 40's - and we found the space just right. Good sized double bedrooms for extra privacy and space when needed. Lounge area was comfortable, kitchen is well-appointed, and overall decor was first class. Location is on a fairly quiet street that's easy walking distance to the Underground and shops. Wonderful pubs and cafes nearby. No negatives for us - will be back next time we are in London. However, you do need to be comfortable climbing up stairs (these are well lit and carpeted and it's only 1 floor up). Great place - fully recommend.
• Louis (10/5): Fabulous - highly recommended - The apartment is fabulous, spotless clean and every little detail has been thought of. Charming flat, lovely area and very responsive host. I would highly recommend this flat.
• Pippa (10/5): Beautiful flat & great stay - Chose this apartment for my last two nights in London and I was not disappointed. It is a large beautiful first-floor flat within the elegant residential area of Marylebone. Close to first class shops and restaurants. Hyde Park is just around the corner. The additional privilege of having a nice terrace with beautiful and comfy sofas, made our trip luxurious. The landlord is very kind and helpful: she introduced us to the surrounding environment and solved all the problems for us. There was a little incident halfway, because I wasn't familiar with the house, I mistakenly turned on the heating equipment, causing unnecessary waste, I still want to say I am very sorry, but the landlord was very friendly, and did not care about this matter, next time I will choose to stay!
• Aurelius (10/5): Beautifully designed apartment in central London - Beautiful apartment: spotless, spacious, and beautifully designed with a gorgeous terrace. You can tell the owner Marble put a lot of care into maintaining it. The space feels welcoming and cozy, with all the amenities you might need for a comfortable stay. The bed was super comfy, and the living area was perfect for relaxing after a day of sightseeing. The location is unbeatable – right in the heart of London (this stunning area is called Marylebone, very upmarket), with easy access to public transport, tube and bus stations, great restaurants, cozy cafes, and some of the most famous attractions (Tate Modern and Sherlock Home Museums to mention a few). It made exploring the city so convenient and stress-free. Marble was incredibly kind and responsive, ensuring everything went smoothly from check-in to check-out.
• Kilt (10/5): Fabulous - Fabulous short break at Marble's beautiful Victorian House - gorgeous cosy 2-bedroom flat on a picturesque road in the heart of Marylebone just steps from Hyde Park and Marble Arch. Beautiful decor, plenty of space for our family of 4 and we all loved the gorgeous large terrace - great spot for sipping your tea and coffee and a nice magazine. Kitchen was thoughtfully equipped, bathroom was lovely and beds were comfy - all in all a fabulous stay! Thank you!
• Romeo (10/5): Impeccable - Absolutely incredible. Travelled down for business from Saudi Arabia and found Marble’s property. Swiftly booked as it was right where I needed to be. Contacted me very soon after and welcomed me to London. Communication was fantastic. An utterly impeccable property. Very clean, very comfortable and a very short walk to Hyde Park, Marble Arch and Marylebone High Street. Location is amazing. Will be back for sure.
• Valerie (10/5): Lovely experience - Beautiful Victorian-period classy apartment that exceed my expectations and for which pictures do not make justice. Brand-new elegant furnishings with a large stunning terrace in residential area, still quiet yet close to superb shops/ bars/ restaurants of the nearby high street in Marylebone and Marble Arch. Paddington station is also close-by and you can arrive straight from Heathrow airport followed by a short walk. Delightful having Hyde Park round the corner. We loved having a nice patio that is accessible from the living room. The host was caring, helpful and gave us many tips on our London trip about venues and travelling. Flexible check-in and check-out. Would love to be back!
• Sayo (10/5): Outstanding - My husband and I stayed in Marble's flat for some time and it was perfect for us. Everything was neat and clean when we arrived. The flat is on the first floor of a mews house and feels like a real home. The beds were very comfortable and we all slept well during our stay. The outdoor patio catches the afternoon sun and is lovely for afternoon tea. The location is fabulous- Marylebone is beautiful with lots of great shops and restaurants. Marble was a great host who was responsive to any questions we had.
• Nicole (10/5): Absolutely gorgeous apartment - Absolutely gorgeous apartment: it's spotless, cosy, filled with natural light and beautifully decorated. The beds and couch are extremely comfortable. The location is in superb Regents Park - Marylebone - Oxford Circus, ideal for high-end shopping, wealthy restaurants and any kind of transportation. The owner Nathalie and her staff were extremely friendly, responsive and accommodating. This is honestly one of the best accommodations I’ve stayed in. I would love to return!
• Stephan (10/5): Beautiful - Beautifully designed apartment with wonderful outdoor space. We had a great time with the feeling of being at home as soon as we foot in. Large mirrors, Victorian windows, many candles and decorations! Such unique and glossy finish! We adored the space! It was a pity to leave this apartment! The neighbourhood is very respectable, safe and central: Marylebone. Steps away from Marylebone High Street with lovely shops and cafes (our top was Chiltern Firehouse). 10-min walk to both Hyde Park and Regents Park (my favourite is Regents). The host is a wonderful and helpful lady who is ready to help in everything! Thank you so much everyone!
• Ivy (10/5): Exceptional - Thank you Marble for this excellent stay. My partner and I were really pleased to stay here as its layout worked perfectly for our family, and we really enjoyed the wonderful Marylebone neighbourhood. We look forward to stay again at our next London visit!
• Orazio (10/5): Stunning - This is our second time staying in one of Marble’s properties. The location is fantastic. It was quiet, clean and spacious. The kitchen was well stocked and the beds and bedding are comfortable. We were there for Easter and she had the house beautifully ornamented - what a nice touch! We hope to stay at one of her properties on our next visit. She is very easy to communicate with and we had no issues during the stay. It was wonderful.
• Philippe (10/5): Wonderful - We had a wonderful visit at Marble's s property! We had had another property booked for this time slot many months ago from another property owner, which unfortunately need to be cancelled 10 days before our trip.We reached out to Marble about her Marylebone property and the process was seamless. The flat was just as it appeared in the photos - immaculate and welcoming. Beds were very comfy and bathroom is perfect. The kitchen was well equipped and Lynn even made sure that there was one bag of ice in the freezer, waiting for us cold drinking Americans! Marylebone is a dream neighborhood filled with restaurants, shops - everything you might need. Absolutely beautiful. Thanks so much, Marble!
• Drita (10/5): Amazing apartment - Perfect Location - Amazing apartment - Perfect Location. We had an amazing time in London, and staying at this awesome flat made our trip. The residence is well appointed, and Marble ensures that your trip is memorable. She met us upon checkin and provided a quick tour to ensure we were familiar with everything the townhouse had to offer. The ability to leave luggage prior to check-in was definitely a plus, allowing us to explore the area without challenges. The flat is convenient to just about everything, in the heart of Marylebone, and transportation options were not an issue. Simply stated, the location was perfect for our trip. The neighborhood was quaint and elegant and easy to navigate. Thank you for making our London trip perfect. This will be a go-to place for future visits!
• Dita (10/5): Terrific A+++++ - Terrific stay! Lovely owner. Hand down recommended.
• Lorenzo (10/5): Great - This was on of the best accommodation i have ever been. Felt like home, so comfortable and the space is amazing. It has great furniture and facilities. Very clean and comfy. Thanks for having me, next i visit i will definitely reserve again 🙏🏼 Nothing comes to mind, everything was great.
• Dita (10/5): Brilliant Stay - We had a great stay at this beautiful apartment. So spacious, very stylishly decorated and spotlessly clean. The location is absolutely amazing. I love this area of London so to stay right in the heart of it was such a treat. We found the apartment very peaceful as the double glazing blocks out the noise from the buzzing area outside. Marble was great and responded quickly to any queries we had. Would definitely stay here again and would highly recommend to anyone looking for a great base in London. Thank you Marble.
• Fior (10/5): Fantastic - This apartment is beautiful and the host fantastic. All in all a terrific stay. My group and I had a wonderful stay. The house was clean, warm, with plenty of room, and the kitchen is fully stocked. It's also 1-min walk to the underground and train station and 2-min walk to Regents Street! Marble was was very helpful, friendly, and easy to communicate with. We would stay here again.
• Joanne (7/5): Not a great experience. - We didn’t actually get to stay in this apartment because when we arrived in London after a long flight we found out the apartment had an issue with carbon monoxide and we could not stay there. To Nathalie’s credit she moved us to an apartment in South Kensington. We specifically wanted to be in Marylebone so this was disappointing but we had no choice. However I will say Nathalie was very responsive and very good to deal with. The property in South Kensington was very tired. The beds were small and hard, the pillows, the bed linen and towels very old. There was a lack of items in the kitchen and what was there was dirty.
• Andrew (8/5): Would love to stay again sometime - Great location very comfortable and had a great time Nothing at all
• Hoganson (10/5): Exceptional - Nathalie was engaging, professional, and attentive. She gave us wonderful recommendations to a variety of cafes, brunch places, happy hour spots, and fine dining. When we had minor issues with the flat, Nathalie quickly responded with perfect solutions.
• Mohammad (2/5): Very poor - Nothing Nothing BE CAREFUL !!! The household lied to me and proposed fifferent flat claiming that there was gas leakage. Extremely bad experience especially for family. I guess she had other flats that she wants to keep busy. Household attitud as she lied and hid exact location. Prposed different flat.
• Xavier (7/5): Nice place - We got relocated by Nathalie (the friendly owner) because a technical problem in the apartment we had selected. The main entrance lock is very difficult to use. Some of you will wait outside for long minutes !
• Nik (1/5): PROPERTY NOT AS DESCRIBED... STAINED BEDDING.....UNCOMFORTABLE FURNITURE..... AVOID - Location is excellent Host was very helpful until there were issues, then became very unhelpful and started lying about the flat's condition. The property is way too expensive for the quality and lack of basic requirements e.g. unstained bedding Unacceptable issues with stay:- Bed linen and especially quilt covers – heavily stained (see attached pic) need destroying and replacing. We found this disgusting, but tried to not let it get to me and ruin our stay completely. Shower head blocked and never been cleaned (see attached pic)– needs descaling Sofa very cheap and uncomfortable, wooden struts poking through top cushion – need replacing Outside terrace unusable – every time it rains it floods, floor not sloping towards drain (see attached pic) Small towels, very cheap and very thin – not big enough to even go round body, so thin they do not absorb much water. Issues with property not as described :- Property information has many inconsistencies and outright untruths listed. Garden flat in posh mews – this is not a garden flat, it’s on the first floor Recommendations:- Soundproofing from upstairs not adequate Upgrade small items in flat to match quality of location and price of apartment to rent e.g. very very cheap low grade bathroom & kitchen accessories – soap dispenser, soap used, toaster and kettle etc. Broken mirror in bathroom Chopping board would be very handy Bin in kitchen should be replaced with one with a lid Heating did not appear to work in living room, only bedrooms.
• Sumera (7/5): Great location - Excellent location. We were very close to the Marylebone Highstreet and Regent Park. Very central . The flat was nice and clean. We were not expecting the steep and very narrow stairs .
• Kailash (10/5): Exceptional -
• Ellen (7/5): Good - The location was excellent and the host very helpful and communicative. We had an issue with ants in the kitchen throughout the stay. Our host did come to try and resolve the situation but they persisted. The microwave and a few plates in the kitchen were left dirty from the previous guests. The mattresses were quite flimsy.
• Goyal (10/5): In a short note it was nice stay - Location of Property and interior was good and kitchen was also nice. The facilities was not provided nicely as we booked for 5 people and we were asked to pay for extra bed and it was costly and was laid in the property and not provided to us.
• Nicole (6/5): From nice to nightmare - Nathalie was very friendly at first, specially since I forgot the Euro 200 in cash Deposit and she agreed on Euro 70 instead. I also offered to wire the amount instantly and take any refund costs on me. The area is safe, lots of shopping options. The heating stoppend in the first and second night, and also some plugs did not work, no hot water in the night and the overhead showerhead is blocked so you have to use the hand shower where the water rinse is also very sparse. The oven needs a good cleans inside. I informed the owner about the electricity problem of the heating and the plugs having an issue in the 3rd evening. For the plugs she told me this is caused by "my foreign devices - sure, my I phone and Macbook;) I arrived for business and medical treatment so I need to wear a mask and specially booked a rental flat to secure safe mask off times. After reporting the issues she told me she would come over and check, I told here she can but please to wear a mask. From that point her tone changed and she was snappy and told me the heating is working properly and I could heat it up to have a "sauna", just a bad tone. In the 3rd morning the ceiling started water down in the kitchen, electricty was off in several rooms, the heating has stopped anyway in the night. I did ask her for a refund, but she only mentioned she could send the plumber one hour before my check out. I did ask for a late checked out and she agreed on keeping the Euro 70 in cash (for 2 hours!!!) Basically the whole electricity had a problem for several days due to the water leak. Finally I felt like leaving a sinking ship.. And, you feel the metro in the flat every time a train is running in the underground and passing.
• Junmeng (3/5): Don’t stay here - The Marylebone neighborhood where the apartment situated is very quaint. We paid 550 pounds / night and total over 3500 pounds so we expected a much better quality place and better service but: 1. It’s Much smaller than what the photos are shown; the house was freezing for the first 24 hrs as the heater was only turned on when we checked in; 2. Everything is cheap quality from the cutleries to toasters to kettles and the worst are the mattresses- it’s like sleeping on jello. It sinks all the way to the frame. When one turns, the other will be woken up from being bounced up and down. We had 6 nights of very poor sleep; 3. King size bed is hardly a king size and queen size bed is not really a queen size bed. 4. We asked for extra bed but was given a cheap air mattress; which leaked. We didnt want the same cheap replacement so just let our son sleep on the sofa. But still was charged 120 pounds. The mattress itself probably worths 20 pounds. We paid over 3500 pounds for the whole trip but the hostess was so cheap and so greedy, she insisted on keeping the 120. Just shows the character of the host. 5. Sheets were dirty - we found quite a bit of hair on pillow cases and our bed sheet and we were so grossed out. Not at all what we want to have to deal with after traveling over 20 hours with 3 kids. The host didn’t say a word of sorry and her excuse was she had a new cleaner…. Isn’t it a host’s responsibility to check? 6. The roof leaked on the 3rd day and even though it’s not something the host can control, there was not a single word from her showing her concern about our comfort and experience. We had to deal with leaked roof for 3 days and being accommodating to let her people to come in and check and keep her posted on the damage. Again, not a word of “thank you”. 7. We’ve stayed with many hosts we booked on Airbnb and this is the first time we booked an apartment with bookings.com. Definitely the worst worst experience we’ve ever had
• Abdullah (10/5): Exceptional -
• Ralph (10/5): Gorgeous apartment in a fantastic location. Absolutely loved our stay there. -
• Hendrik (9/5): Superb -
• N (10/5): Exceptional - Was a beautiful and well main property Everyone was great
• Kate (9/5): Superb - The flat was super clean and the appliances all worked. The area was incredibly quiet, and easy access to a tube stop.
• Alice (10/5): Beautiful house in prime location - Beautiful apartment in the best location you could ask for, the host and all of her staff are simply amazing and highly accommodating and professional. My family and I loved staying here, everything was simply perfect. The beds are spacious and super comfortable which made our trip ultra relaxing. The house is beautifully decorated and furnished in every detail and I particularly loved the marbles in the bathroom and kitchen and the solid parquet in the living room and bedrooms. The apartment is situated in a great location in a quiet mews street just off Regents Street. It is close to all amenities, shops, restaurants and bars. Nathalie was an outstanding host. She was very responsive, gave me great recommendations and was so helpful in answering all the questions I had. I will definitely book this house again on my next trip to London.
• Anita (9/5): Great location - Excellent location, walkable to many attractions and close to the beautiful Regent's park. Modern interior and exceptionally clean. We found the deposit procedure a little inconvenient. It is unusual to carry so much cash around these days. We also changed our plans and wanted to leave an hour earlier but had to wait until the cleaner arrived to return our deposit. A bank transfer would have been a better system.
• Noelene (10/5): a great stay from start to finish. - Location was great and in a very quiet lane. Tastefully decorated throughout and very clean. The hostess Nathalie was so lovely and helpful we will definitely be back. nothing
• Zhengmao (10/5): The flat is quite spacious. Its proximity to both tube stations and a bus stop was very convenient. -
• Vanessa (9/5): Superb -
• Nathalie (9/5): A very confortable stay - Nathalie had 1h15 late but Nathalie stayed at the flat to welcome us which was confortable. She took time to explain us all we had to know about the flat. The flat is very well located and we could do lots of thinks by walking as the weather was just wonderful. We spent a nice week in London. If i have to make some propositions, the kitchen might be more furnished with dishes to cook and to open a bottle of wine for example ;) but nothing really important.
• Yun (10/5): Exceptional - clean, cozy, great location, very helpful host! Everything was amazing!

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