San Marco Elegant - vista sul campanile
Location: 1622 Sestiere di San Marco 2, Venice, it
Star Rating: 7.7 Stars
Property Type: Apartments
About this Property
San Marco Elegant is a stylish apartment in Venice, offering city views and modern amenities like free WiFi and a flat-screen TV. The air-conditioned apartment includes 2 bedrooms, a fully equipped kitchen, and a sleek living room for your comfort.
Central Location
Located just 100 metres from the city centre and surrounded by attractions like Basilica San Marco and Doge's Palace, you'll be at the heart of the action.
Comfort and Convenience
Relax in a space that feels like home with comfortable beds, a dishwasher, and thoughtful touches like towels and bed linen provided.
Explore with Ease
With key landmarks like Rialto Bridge and La Fenice Theatre within walking distance, make the most of your visit to Venice by staying at San Marco Elegant.
Book now for an unforgettable Venetian experience!
Important Information
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 03:00 PM - 08:00 PM
Check-out: 10:00 AM
Amenities & Facilities
- Air conditioning
- Pets allowed
- Non-smoking throughout
- Staff adhere to local safety protocols
- Cashless payment available
- Invoice provided
- Property cleaned by professional cleaning companies
- Free wired internet
- Internet access
Rooms Available
-
Two-Bedroom Apartment
This spacious apartment features 1 living room, 2 separate bedrooms and 1 bathroom with a shower and a bidet. Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and a microwave. The air-conditioned apartment features a flat-screen TV, a tea and coffee maker, a high chair for children, heating as well as city views. The unit has 3 beds.
Max Occupancy: 7 (7 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Stovetop
- Bidet
- Linen
- Toilet paper
- Cots
- Key access
Guest Reviews
- Federico (10/5): - El departamento esta perfectamente ubicado a metros de San Marco, es muy amplio y renovado a nuevo, muy comodo y equipado. Lo recomiendo y cuando vuelva a Venecia pienso volver a este lugar. Además Francesco fue muy atento al recibirnos. nada para decir
- Sónia Nicol (6/5): - Boa localização Não corresponde bem às fotografias e foi muito difícil entrar em contacto com o funcionário. A relação qualidade/ preço não é boa.
- Dr Kashif (1/5): Urgent Complaint: Severe Health and Safety Hazard at San Margo Elegant Apartment - ⭐ 1/5 – Health Safety-Threatening Stay, Not a Holiday
Unbearable Heat & Broken ACs
All three air conditioners were completely non-functional. Instead of cooling, they emitted hot air while outdoor temperatures hit 39°C. Inside, it felt like a furnace—dangerously hot, especially for young children.
Host's Negligence
The owner admitted he knew the ACs were broken before our arrival but failed to inform us or Booking.com. Only two small fans were left—wholly inadequate for the apartment's size and the extreme heat. Communication was poor throughout, and no support was offered during our stay.
Health Risks to Children
Our children experienced overheating, shallow breathing, and skin flushing. We had to strip them down, pour water over them, and give frequent cold showers to prevent heatstroke. Their wellbeing was in constant jeopardy.
Mosquito Infestation
We kept windows open for air, which led to swarms of mosquitoes and painful, allergic reactions. My children and I were covered in bites and had to take antihistamines throughout the trip.
Sleepless, Unsafe Nights
Nights were intolerable—hot, airless, and infested with insects. None of us could sleep or rest, leading to exhaustion and distress.
Ruined Holiday
We spent hours in public areas just to escape the apartment. With no alternative accommodations available, we were trapped in unsafe conditions. What should have been a joyful family holiday turned into a traumatic experience.
Severe Safety Breach
As a doctor, I recognize the serious health risks of prolonged heat exposure in children. This was not just uncomfortable—it was a health emergency.
Booking.com’s Accountability
I trusted Booking.com to offer safe, vetted properties. That trust was broken. This apartment should not have been listed in such a state. I've submitted photos and evidence under our booking reference.
Action Needed
I urge Booking.com to suspend this listing immediately until all safety issues are resolved.
- Mahesh Gangwani (10/5): - Exceptional location and host. Property was very clean and rooms were quite big.
- Caterine (10/5): -
- Roberta (9/5): Excelente - Quartos grandes, apartamento grande e bem equipado. Ótima localização a 5 minutos da praça de Sao Marcos. Nada.
- Kim (5/5): Great place to stay but rude host. - Close to everything, the restaurants, shopping, san marco square. The host Francesco was very rude, sarcastic and unaccommodating.
- Manuela (8/5): - La posizione, l’eleganza, gli spazi, il palazzo “tipico” veneziano, la gentilezza del signor Francesco Scarico doccia lento, una doccia senza anta, tv che non funzionavano, nessuna flessibilità sul check in
- Ryan (3/5): The place and staff were very nice. I know things happen, but it doesn’t change that it was stressful and disappointing - The location was great and the staff was very helpful. The lock on the door stopped working half way through our stay. We were locked out for about half a day and had to move to another place with one less bathroom.
- Girish (8/5): Very good - Apartment was greathost was excellent and coopretive 2 floor climbing with heavy luggage
No lift
And confusion about location
- Aguilar (10/5): Exceptional -
- Chi (3/5): I'd say avoid staying here. - The positives are excellent location and comfortable beds. What more could you ask for?
But the negatives overshadowed the positives. We only had 2 toilet rolls between the 4 of us, 2 squares of kitchen paper which the roll was hidden behind the microwave, the shower gel ran out, dishwashing liquid almost ran out and no bulbs in lamps. The biggest annoyance was that the windows were wide open when we arrived on the first day. Venice being Venice, there were many insects and mosquitos in the rooms so we turned on the weak air con but it didn't help that much. Only one bedroom had the mosquito repellent plug-in so those in the second bedroom were bitten incessantly throughout the 2 nights.
Communication with the apartment's managing team was awful. It's a 'no contact' type of check in and it was pretty hard to find the building. They could have given instructions to locate it. I had difficulty entering our passport details online for the check in procedure so I called the contact person and he said his admin team will get back to me. They didn’t reply after I sent follow up messages on booking.com chat and whatsapp so it seemed they weren't interested in registering us. I asked for proof that they paid my city tax to the city of Venice (I paid directly to their account as per their check-in instructions) but they sent me a screenshot of someone else's payment made to their account on a different day and for a different amount. So not sure if they actually paid our city tax to Venice without our details.
To top it all off, the owner's lawyer and a municipality department rep buzzed the intercom and demanded us to open up so they can take photos of the apartment to include in their contract. It became clear at that point that the person I was dealing via booking.com was either not the owner (and let the apartment to someone which then let to tourists and the lawyer had no clue this was happening) or the owner was happy to rent out the apartment but not inform us about the surprise visit.
- Paula (10/5): Clean and roomy! - The apartment looks just the photos. Very spacious and offered privacy for all. Loved having 2 bathrooms! Everything was newly updated. Great location close to St Mark's Square. The only issue is that no one uses screens in the windows, and the mosquitos found their way in. That is a cultural thing. Not the hosts' problem.
- Olena (8/5): Very good -
- Zara (7/5): Venice, San Marco - The appartment is comfortable, clean and equiped. The hot water in the bathroom is coming too slow.
- Mimi (9/5): It was a wonderful location - Proprietor could not have been more helpful. Met us at the taxi stop and walked us to the apartment Three flights of stairs to get to the apartment
- Alaqdawi (10/5): It was a graet experience - Every touch there is deserving every pens paid, it is charming apartment with good location There is no lift
- Nunez (10/5): Exceptional - We had an awesome stay here. David warmly welcomed us and showed us this worderful of a gem, just a few steps from piazza san marco. Very quiet, and relaxed. The apartment is indeed very elegant. I felt like i was an aristocrat. Really felt the venetian vibe! Highly recommended!
- Val (10/5): great apartment, great location! - Absolutely loved the apartment, location and the host was super helpful and friendly. Great communication before and during our stay, met us at the vaporetto stop to make sure we find the place and welcomed us, and was helpful with tips and answering questions during our stay. The apartment is clean, nice, unique style - modern with a definite Venezia touch. Great big bedrooms, bathrooms nice and clean, there was a washer which we did not use but good to have, this would be good for a family or a group of friends. we were there in winter so the heat was on - very comfortable, wifi, cannot comment on AC but they seem to have those covered. Large dining/living room with view of the canals. Highly recommended overall. n/a - wish our stay was longer
Photos