MAT Shinjuku West
Location: 北新宿2−2−5, Tokyo, jp
Star Rating: 7.1 Stars
Property Type: Apartments
About this Property
MAT Shinjuku West is your home away from home in the heart of Tokyo. Convenient Location within reach of popular attractions like Kumano Shrine and Nihon Christ Kyokai Kashiwagi Church. Modern Amenities include free WiFi, air conditioning, and a well-equipped kitchen. Comfortable Stay assured with private bathrooms, hair dryers, and cozy bed linen. Immerse yourself in the vibrant city life, then come back to relax on your own balcony. Book now for an unforgettable Tokyo experience at MAT Shinjuku West.
Important Information
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 04:00 PM - 10:00 PM
Check-out: 10:00 AM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Lift / Elevator
- Non-smoking throughout
- Staff adhere to local safety protocols
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Invoice provided
- Smoke alarms
- Property cleaned by professional cleaning companies
- CCTV outside property
- Television in common areas
- Free wired internet
- Internet access
Rooms Available
-
One-Bedroom Apartment
The air-conditioned apartment features 1 bedroom and 1 bathroom with a bath and a shower. Meals can be prepared in the kitchen, which is equipped with a stovetop, a refrigerator, kitchenware and a microwave. The apartment provides a washing machine, an electric kettle, heating along with a balcony. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Stovetop
- Bidet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
-
One-Bedroom Apartment
The air-conditioned apartment has 1 bedroom and 1 bathroom with a bath and a shower. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The apartment offers a washing machine, an electric kettle, heating along with a balcony. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Stovetop
- Bidet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
-
One-Bedroom Apartment
The air-conditioned apartment features 1 bedroom and 1 bathroom with a bath and a shower. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, kitchenware and a microwave. The apartment provides a washing machine, an electric kettle, heating along with a balcony. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Stovetop
- Bidet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
-
One-Bedroom Apartment
The air-conditioned apartment has 1 bedroom and 1 bathroom with a bath and a shower. Meals can be prepared in the well-fitted kitchen, which features a stovetop, a refrigerator, kitchenware and a microwave. The apartment features a washing machine, an electric kettle, heating along with a balcony. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Stovetop
- Bidet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
-
One-Bedroom Apartment
The air-conditioned apartment has 1 bedroom and 1 bathroom with a bath and a shower. Guests can make meals in the kitchen that is fitted with a stovetop, a refrigerator, kitchenware and a microwave. The apartment offers a washing machine, an electric kettle, heating along with a balcony. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Stovetop
- Bidet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
-
One-Bedroom Apartment
The air-conditioned apartment features 1 bedroom and 1 bathroom with a bath and a shower. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The apartment offers a washing machine, an electric kettle, heating, as well as a balcony. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Stovetop
- Bidet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
-
One-Bedroom Apartment
This apartment is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned apartment features a washing machine, an electric kettle as well as a balcony. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Stovetop
- Bidet
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
-
One-Bedroom Apartment
This apartment features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Guests can make meals in the kitchen that has a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned apartment has a washing machine, an electric kettle as well as a balcony. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Stovetop
- Bidet
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
Guest Reviews
- 伯叡 (10/5): -
- CHIA LIN (8/5): -
- TAKESHI (9/5): - 築浅できれい。キッチンもあり快適でした。 排水口の詰まりが気になりました。
- Dohun (10/5): -
- Anil Lal (10/5): Had Pleasant Stay - Very clean, easy to check in, near to Nishi Shinjuku station and even Shinjuku station is near.
- Anil Lal (10/5): -
- FORISSIER (8/5): - Location, cleanliness, modernity, bed comfort, washing machine. Very cold when incoming (aircon not very effective)
Electronic lock was defective, need to call service center at night.
No possibility to dry clothes on balcony.
No wifi indications in room, we couldn’t use.
- Wei-jou (10/5): -
- Pazzie (5/5): - It has microwave, ref and washing machine. It was also 10min walk away from Nishi-Shinjuku station. -There were popcorns on the floor (under the bead) when we got there.
-The carpet was dirty
-The bed sheet was also dirty
- There was no heather at the kitchen and toilet area (really cold)
- TV remote was hard to use.
-The room was small, not like in the photos.
-It was an okay stay overall.
- Julien (6/5): Stay was good. But sometimes cold. Ist okey except these things - Beds were very dirty.
Dirty Blankets and Matress.
Mold in the air conditioner
- AR (8/5): - Bien situé
- Aqil (8/5): - Bien situé Manque d’équipement
- Yu Hang (10/5): Best thing about this unit is its cleanliness and condition. Least I like is the location - Cleanliness, looks news A bit far from attractions, not very close to metro station (about 10-15 minute walk)
- HSUEH-JWU (6/5): - 價位 無人
- David (7/5): -
- jackie (5/5): - Convient public transport and food Unable to assist with baggage, small room, being told to buy your own coat hangers to wash clothes and hang them, tv control not working got told to buy my own batteries, hard bed, towels are extremely small like a tea towel size
- jackie (6/5): - Cleanliness, close to everything Not willing to check in until 1600 , had to check in then check out the next day to swap rooms and wouldnt hold bags, very small towels like using a tea towel, hard beds
- Vasiliy (10/5): -
- Zoe (8/5): -
- Jenny (1/5): Disappointed and poor service ended up staying elsewhere - Unfortunately we didn’t like anything. Upon arriving it was difficult to get into building and apartment. We had asked for early check in but was told they couldn’t accommodate due to cleaning the room. When we did arrive the room hadn’t been cleaned from previous guests and was dirty. Was not cleaned from previous guests was impossible to contact the property so had to contact booking.com they struggled to contact them. Eventually someone responded by email and wanted evidence. By this time was late we had no where to stay so request cancellation and had to book somewhere else.
- XIANG TING (9/5): 虽然离地铁站约8分钟,但考虑到价格也还能接受,是很不错的选择。 - 我很喜欢这家旅馆有洗衣机、充足的衣架和洗衣液。在日本买好的衣服就能洗了放浴室里烘干隔天穿。此外,它附近有Lawson,很适合买宵夜和早餐。 房内有负压,开关门的时候需要用点力气才能打开。
- Evan (5/5): Not very clean - Location, reasonable size place Not very clean, the laundry machine left dark flakes on my clothes, the towels are very old i even found a pubic hair on one of them...instructions were not clear about where the garbage bins are
- Jane Ying (4/5): 房東是AI嗎? - 床單床舖地坂亁淨,有廚房設備很方便,週邊交通方便,有超商購物,環境安靜。 科技鎖操作使用不易要求房東幫忙遭拒。住2人只供應毛巾一條!要求補充還被要求拍照及繁鎖流程來往,房東還不保證會供應?很官僚。房門外有兩包大型床單垃圾,防礙進出要求清除,住宿第三天才來清理。廚房插座只有2個但有3個家電要輪流使用,但高度太高無法可隨時更替換!很不友善(我身高155)。浴室沒有熱水,洗冷水澡洗很久?我們都不知熱源在那裏?最後找到廚房有個電腦面版,隨便亂按15_20分鐘,才有熱水可洗。找房東應該也不會來,懶得花時間去問了,只好全部要硬着頭皮自己來。當天5點入住搞到半夜才可睡覺。希望房東不是AI機器人才好。
- Courtney (8/5): - Clean and close to sights
- Camille (10/5): Super, j’y retournerais sans hésiter ! - J’ai tout adoré ! L’équipement nécessaire était disponible, c’était très propre, bien placé. Pareil comme sur les photos. J’aurais aimé que des serviettes soient disponibles.
- Piotr (4/5): - We arrived around 22:00. The instruction which was send to me by owner said that i should open a lock box on the fence. I couldn't do in by code which he provided. It turned out I didn't have to open lock box, I had to have to codes to get to building and my room, which instruction said nothing about! Owner constantly said that i should read the instruction, which was wrong. I don't know why he send me some kind of old instruction but he was so sure I can't read the instruction! It was terrible because it was middle of the night, we were tired and had no other options. I wouldn't recommend this place to anyone. On top of that when i send them my reservation number they said my reservation is made in defferent period of time! Such a mess and incompetence.
Also it was supposed to be 3 people flat but we only had 2 cups oraz 2 forks
- Midori (6/5): -
- Craig (8/5): -
- Hilton (6/5): - Great location and generally good. We booked five nights and had one postage stamp towel each to last the whole stay!
- Kulakath (10/5): -
- Lai (4/5): Not recommended 🥲 - Customer service response was relatively quick. 1. Inadequate Cleaning
On the first day of our stay, we found a personal item (a thong) left behind on the rack behind the bathroom door—likely from the previous guest. This raised serious concerns about the thoroughness of the room cleaning.
2. Unreasonable Handling of Amenities
After housekeeping on the second day, the in-room amenities that had been provided (and not yet opened) were removed instead of being replenished. Since we were staying for four more nights, this felt quite inconsiderate and inconvenient.
3. Persistent Odor in the Bathroom
There was a noticeable urine smell in the bathroom that remained even after cleaning. It seems the cleaning process or equipment maintenance was not sufficient, which negatively impacted our overall comfort.
- Connie (8/5): Very good - Large space which is hard to find in Tokyo The bathroom always had a sewer smell and we had to take out the trash ourselves at the end of our stay. If there's cleaning staff anyway, why can't that be part of the cleaning staff duties?
- Sonal (7/5): Good -
- David (8/5): Very good - It was very quiet. It had a washing machine but not a drier making really difficult to dry your clothes once you wash them.
The towels were very small.
Photos