Halos Casa Resort

Location: Avenida des Hoteis - Isola di Sal, Santa Maria, cv

Star Rating: 4 Stars

Property Type: Resorts

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Nightclub
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Terrace
• Family rooms
• Safety deposit box
• Tour desk
• Facilities for disabled guests
• Ironing service
• Hot tub/Jacuzzi
• Car hire
• Currency exchange
• Darts
• Karaoke
• Shared lounge/TV area
• Board games/puzzles
• Shuttle service (additional charge)
• Concierge service
• Wheelchair accessible
• Kids' outdoor play equipment
• Evening entertainment
• Lower bathroom sink
• Emergency cord in bathroom
• Entertainment staff
• Outdoor furniture
• Coffee Shop on site
• Shallow end
• Spa/wellness center services
• Beauty Services
• Manicure
• Pedicure
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Security alarm
• Thermometers for guests provided by property
• Broadcast Live sport events
• Stand-up comedy
• Supervised childcare/activities
• Television in common areas
• Nightclub
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Golfing on site
• Scuba diving on site
• Snorkeling on site
• Beach umbrellas
• Pool sun loungers
• Private beach nearby
• Internet access
• Housekeeping on request
• Concerts/live shows
• Exercise/lap pool
• Japanese garden
• Health or beauty spa nearby
• Swimming nearby
• Hosted evening meal (reserve)
• Beach toys
• Vegetarian menu options available
• Bulk dispenser for toiletries
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Family Room with Balcony

  The spacious family room features air conditioning, a seating area, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 4 beds.

  Max Occupancy: 5 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Private bathroom
  • Sofa
  • Tile/marble floor
  • Dining area
  • Wardrobe or closet
  • Bidet
  • Additional bathroom
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Single-room air conditioning for guest accommodation

• One-Bedroom Suite

  This suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This wheelchair accessible suite features air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit offers 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Private bathroom
  • Sofa
  • Tile/marble floor
  • Dining area
  • Wardrobe or closet
  • Bidet
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Window
  • Single-room air conditioning for guest accommodation

• Classic Suite 2 bedrooms

  The spacious suite has 2 bedrooms and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV, a seating area, a dining area, a wardrobe as well as garden views. The unit has 3 beds.

  Max Occupancy: 5 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Private bathroom
  • Sofa
  • Tile/marble floor
  • Dining area
  • Wardrobe or closet
  • Bidet
  • Linen
  • Dining table
  • Outdoor furniture
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Window
  • Single-room air conditioning for guest accommodation

• Three-Bedroom Suite

  This spacious suite features 1 living room, 3 separate bedrooms and 2 bathrooms with a shower and free toiletries. The air-conditioned suite features a flat-screen TV, a seating area, a dining area, a wardrobe as well as garden views. The unit has 6 beds.

  Max Occupancy: 7 (6 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Private bathroom
  • Sofa
  • Tile/marble floor
  • Dining area
  • Wardrobe or closet
  • Bidet
  • Additional bathroom
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Window
  • Single-room air conditioning for guest accommodation

• Suite with Sea View

  This spacious suite consists of 1 living room, 3 separate bedrooms and 3 bathrooms with a shower and free toiletries. Featuring a terrace with sea views, this suite also provides air conditioning and a flat-screen TV. The unit offers 5 beds.

  Max Occupancy: 6 (6 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Private bathroom
  • Sofa
  • Tile/marble floor
  • Dining area
  • Wardrobe or closet
  • Bidet
  • Additional bathroom
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Window
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Cornelia (6/5): Prima voor kort verblijf - Locatie en service Kamer. Appartement heeft een keuken, maar die is niet om te gebruiken en er is dan ook geen keukengerei aanwezig. Het gebouw heeft achterstand in onderhoud kamers en geheel gebouw.
• Alexandra (8/5): Fantástica - Todo Nada
• MICHELA (10/5): -
• Helen (6/5): Cava - La recepcioniste tres gentille Jai pas apprécie que personne t aide pour monter et descendre les valises a la chambre et pas d ascenseur
• Brenda's (5/5): -
• Andreia (10/5): Incrível - A localização era ótima, muito perto da praia e de Santa Maria. Mas o que mais se destaca são os animadores, Daya, Mayara, Gizely, Steven e Ken, só tenho a agradecer o excelente acolhimento, simpatia e amor que nos deram a nós e ao nosso filho durante esta semana. A ilha do Sal é incrível mas vocês fizeram que tudo fosse muito melhor, um obrigada nunca será suficiente Precisa de algumas melhorias mas nada que impeça uma estadia confortável.
• Chloé (4/5): -
• Cleonice (7/5): -
• Jocelina (10/5): - Pas d’eau
• Ricardo (5/5): Passable -
• Kathy (5/5): pleasant - The location is convenient - able to walk into the bars &resturants , beach is 5 mins surrounding building sites , unappealing
• Maja (4/5): Disappointing - They had a nice beachfront area. The staff was disorganized and didn’t understand English. The worst part was nobody informed us there was no water in the morning, evening and for several hours during the day. It seems like they tried to hide it from us. After 2 days we went to complain and the receptionist showed us a tiny postcard note hidden away at the corner of the reception saying there is no water. Because there was no water we couldn’t wash our hands after going to the bathroom, brush our teeth or shower after the beach. The most disgusting part was the water was never working during the breakfast time, meaning none of the guests at the buffet had washed their hands after going to the bathroom. This stopped us from eating the breakfast the other days. The hotel should have been very clear and put up big signs with what hours there might not be water, and put out hand sanitizer pumps EVERYWHERE. Don’t get surprised if you get sick here.
• Vanessa (9/5): Superb -
• Andreea (7/5): Nice place close to the beach - The hotel is located within 3 minutes from the beach. There are many activities organised during the day/evening. The hotel has its private beach and a swimming pool. Rooms are very big including a kitchen. I am not sure what for as there are no dishes or other related cooking tools. Plus you can opt for all inclusive. We had breakfast included and it was fine, plenty of food. However, we would have liked to taste some local fruits, but they were absent.
• Pedro (7/5): Good -
• Katrine (8/5): Wonderful closeness to beach and town. Fulfilling breakfast ! - Great breakfast … and wonderful beach area. Hotel facilities are good and waiters and kitchen staff very friendly and helpful! Staff at the reception are often very confused about how things work out and how to solve even small questions. It is probably a language barrier, so it is helpful when they use google translate or other apps so we can communicate
• Nguyen (10/5): Exceptional - How calm it is, super close to the beach. The food, everyday was almost the same.
• Elena (7/5): Good -
• Sarah (2/5): Very poor - Reception & buffett Staff was nice DO NOT STAY HERE! The hotel is located at the northern edge of Santa Maria, between 2 construction sites. Each morning from 7am there are trash & construction trucks dumping Material just outside the bedrooms. We had no hot water during 3 days. Showers covered in mildew and mold. 1 air conditioning in the living room, facing away from the bedrooms. The bedrooms had a constant temperature avove 30°C. The food (meat) is re-fried and re-used the following day. We got sick from the Restaurant food. No healthy beverage options for Lunch and dinner available, just fake Sodas and bottled tap water, at least there was milk for breakfast. The reception & other staff is nice, but the Management definetely not. This "resort" is clearly seen as a cash cow and does not care about their guests.
• Andrew (6/5): Short but sweet - The atmosphere was friendly, the staff were very attentive and helpful, and there was always a lot of things going on within the hotel complex. Smoking in the area close to the reservation desk. The lack of variation in the menu. Having to queue up for pancakes.
• Mohammed (5/5): My stay was disappointing due to misleading amenities, poor food quality, inadequate air conditioning, and insufficient - I like the location I was disappointed with several aspects of the hotel. Despite advertising a private beach, it is actually a five-minute walk from the hotel. The air conditioning was only in the apartment hallway, not in the room, which made no sense. The food was very bad, with the same dishes served every day, both at lunch and dinner, and it was not delicious. Coffee was not included in the drinks, and the bar closed at 11 PM. Towels were changed only every three days. The apartment we were given had no air conditioning in the room, which made it hot and difficult to sleep, especially with the presence of many mosquitoes.
• Paula (7/5): Resort normal - Bonita piscina y acceso a zona de la playa con tumbonas. El desayuno era regular.
• Reidar (6/5): Pleasant -
• Elisabetta (9/5): Very nice stay. All staff very kind. Good place and beach - Wi-fi available and good in all spaces Private beach Bathrooms taps a little broken
• Aaron (8/5): Great location, quiet and small, needs an update and improve on food options…. - Quiet and small, made it perfect for my children to Run about Restaurant was always late opening, food very samey samey and no real children options and variations other than pasta and pizza, ended up eating out a few nights
• Andrew (9/5): Superb -
• Remi (8/5): Very good -
• Luis (9/5): Superb -
• Ursula (8/5): A warm welcome - Very warm staff, cleanliness of the rooms. Good food. The nightly events by the hotel's animators were on a high level. The beach towels were very tired.
• Monicah (8/5): Amazing! - The staff were so friendly especially the kitchen and reception team that I interacted with. Elias and Bredilli were so friendly and helpful especially given the last day of my departure. I will be back like I promised :) I loved the breakfast. For the Kitchen, basic things were missing like a dish washing sponge, some dish washing soap to start with, salt. There was no dustbin in the kitchen. What I didn't like most were the towels and bedsheets. They looked so old...
• Pedro (9/5): Superb -
• Deone (7/5): Good hotel, chilled vibes. - Staff were really nice and welcoming. Location was good. The food could have been better with better choices. No lift, so not good with those with a buggy on the first floor or second. Drinks could have been better. Beach facilities could be better. Snacks should be provided throughout the day. Could do more activities/events throughout the day and evening for the guests.
• Noémi (7/5): Good -
• Kari (7/5): Good - Very good value for money. Very close to the beautiful beach in Santa Maria. Good tours offered. Ilouandy in the tours team was very helpful. The reception team was also very helpful in particular Leticia who helped move our room when we had issues on the ground floor. Breakfast and all buffets had good variety. The entertainment team didn’t translate to English even though they knew we only spoke English. They focused more on the Italian clientele. We saw cockroaches 3 times whilst we were on the ground floor; twice in bathroom and once in bedroom. Reception were helpful in moving our room when we decided we did not want to risk seeing anymore. Restaurant staff were not empowered to answer simple questions about the meals they were serving. At least they should be given cards with the translation for the food hey are serving or basic language lessons. It was hard to know even what the meat was being served.
• Sandra (9/5): Superb -
• Laura (9/5): I strongly recomend and would repeat - The restaurant was great, with a lot of different selections ang good timetable -
• Bianka (7/5): Good -
• Mariana (7/5): A little underwhelming - The staff was incredible - one of the best stays I’ve ever had in terms of how friendly, helpful and genuinely nice the staff was. It was close to the beach. The beds were comfortable. Breakfast had a decent variety. Overall the hotel was nice but it was hard to feel comfortable. It felt a little worn out, had little amenities in the room and the beach towels were only changed weekly unless you paid a fee. There was also very loud entertainment at weird times of the day (often at 8/9am, always at 5/6pm, and sometimes until 1am), which could be heard in the room. We also had to move to another room during our stay as we could very clearly hear the guests above us making noise in the middle of the night. Would recommend staying on the top floor to avoid this. Please note that even though it’s an aparthotel with a kitchen, there are absolutely no amenities other than a fridge. The cost of the hotel was too high for what was provided, but I think this is an issue with all the hotels in this area.
• - (6/5): Nothing specific to say against the property but will not go back - The size of my room, the restaurant, the staff. The loud music in the evenings and sometimes late into the nights. The noice of the people going out and coming back late in the evenings. The noice from the other rooms and guests travels trough the walls, the floors and the ceilings due to the poor structural construction of the hotel.
• Claire (10/5): Best hotel we’ve stayed in for years ! Risotto is the best ! - it was set round a lovely courtyard which was sheltered . The apartment was spotless and beautifully cleaned every day . The food was fabulous and was far better than the Tui platinum we stayed in last year . No battle for sunbeds always room around the pool and no saving of beds which was great. The beach was fabulous and a short walk down one street to access the private part with own bar . The staff are so friendly and warm . Nothing
• Nicolas (10/5): Exceptional -
• Brit (5/5): It wasn't awful, but it definitely is not luxurios nor good. - There was drinking water always available at the lobby and you could fill your bottle. The location is good - only few minutes to walk to the town and the beach is also near. The breakfast and the wifi both are poor. There is very windy at the entrance and at the pool, even if the wind is not very strong, but there is a wind-corridor. The staff is OK, but they are not very helpful. You have to know or ask everything, it would be nice, if the staff would help a little more- like help to carry the bags in the room when checking in or show, where is the beach, where is the town and so on. They just give you the key and thats it. Also.. It is NOT possible to cook yourself. Yes, you have a stove at the room, but that's it. If You ask 3 times, you maybe get one pot to boil water, but that was it. No spoons, knives, forks, pats, glasses or nothing. And the nearest restaurants are in the town, so be prepared. I am sorry to say, but I wouldn't recommend this hotel with that price. There are better options. We were very happy to check out and go to another hotel with a better price.
• Tânia (8/5): good quality prince relation - the cleaning, location and comfort of the hotel was spot on the breakfast service was slow and the food food was not tasty
• Carol (10/5): Exceptional - huge apartment, 2 bedrooms, full kitchen, lounge diner with sofa bed and balcony. lovely pool area and great beach facilities. stayed 2 nights. when they Italian tours group left on the second day, that’s dinner wasn’t as good sadly, it was like their more important customers had gone
• Danila (4/5): Disappointing - Really good breakfast Good area on the beach No kitchen utensils (no plates, cups, glasses). Yes there is kitchen, as described, but you can’t use it Poor internet in the room Really loud music on evenings
• Jason (9/5): Superb -
• Anzelika (7/5): Good location and nice hotel -
• Joao (8/5): Very good -
• Tadas (8/5): Very good - Everything was good, location, hotel, food, stuff. Didn't like only that hotel was for Italians and French guests, because it wasn't any entertainment for international guests in English
• Marin (8/5): Communication could be better but good value for money and staff is great! - Nice, comfortable, well-kept property. Good value for money. Units are spacious and comfortable. Buffet breakfast was wonderful! The staff was very helpful. Unfortunately it seems like there are some communication issues between booking.com and the property. We asked for a ground floor room but were put on the 3rd floor with no acknowledgment of our request. We asked for cribs, but they were not in the room when we got there and the staff said they didn’t know we needed them. Fortunately the staff was accommodating and brought them later and they were very nice cribs. We also had booked a 3 bedroom, 2 bathroom suite, but two of the rooms and one bathroom were locked when we got into the room, so we had to ask the staff to go open them up. Then there were no towels in the second bathroom. Everything was rectified eventually but it just seems like it could’ve been ready for us on the front end given that booking.com had all the information. Also it’s odd because the apartments have a kitchen area but have no kitchenware at all. The apartment had 2 cups in it and that was it. No dishes, towels, or anything else.
• Philipp (9/5): nice hotel with very friendly and supportive staff - very friendly and helpful staff! rooms were spacious and clean
• Liz (6/5): location was good , pool area lovely & never busy . We were B & B & glad we weren’t AI as bar options very d - The space in our duplex hotel suite (3bed) was amazing but the lack of furniture let it down . The sunny terrace on the upper floor was huge. No drawers in any of the rooms for our clothing . No water at all in suite 3 times in a week and toilet upstairs leaked sewage , reported & not sorted . 2 sinks in suite but no appliances like kettle or any cups, cutlery so pointless. Bar was poorly stocked too in foyer.
• Yvette (7/5): Good - The beach staff was amazing, high energy and extremely friendly. breakfast was good The rooms have nothing in the kitchen, coffee and tea would be nice to have, in the room. The hotel seems to be missing the feeling of management, kind of feels like it’s run by kids. Also, the main focus is the Italian guest, you feel a bit ignored unless your Italian. no good morning, when passing by, it’s very strange. The late night music is extremely loud, pack ear plugs if you want to sleep before midnight.
• Delila (8/5): Nice hotel ideal for a laid-back family holiday - The maids ensured the suite was immaculate on a daily basis. The suite was spacious. The pool area was true to the photographs. Private beach with sunbeds by the ocean. Reasonable priced hotel. The room overlooked the swimming pool which was very noisy in the evenings due to the animation programmes starting after 9 p.m. We were a little disappointed by the front desk staff, we asked the lady working at the reception to order us a taxi and breakfast boxes for our early departure and she didn't manage to do anything, we felt that they might not speak English well. The breakfast service was slow, the eggs were often prepared by the same person who served the other dishes.
• Daniel (5/5): stay was ok, but view and breakfast terrible - the Location construction just beside, which was not announce. terrible view and noisy.
• Adrian (7/5): Overpriced slightly - Good location, bathroom needed a scrub, breakfast needs an overhaul. - Hotel was in a good location, close to the beach. Advert suggests 200m from beach, but I would say it was more like 500+, not a major issue, but you have to cross a road, walk down a side street to get to it. Room I had was massive. I was a solo traveller and I had a suite which meant the living room was massive. Staff were super friendly. There is a really nice restaurant to the left of the hotel that does great vegetarian food (By Valaria) and an english bar that does a sunday road near that. It is a short walk into the main town (5 mins) Bathroom was in need of a REALLY good clean. Grout in the shower was yellow and the shower door was being held together with tape and sealant. It looked pretty messy. Kitchenette area had nothing in it The bidet was leaking. Breakfast was not the best, bread was extremely dry and tasted stale (seems similar to other places). The fruit selection often had old, damaged fruit. You couldn't self-serve teas & coffees, even things like baked beans and veg, you had to queue.
• Stephen (5/5): Passable -
• Rowson (9/5): fantastic short break- would happily stay again! - Staff, facilities and location were fantastic! nothing really
• Christopher (9/5): Superb -
• Airon (9/5): Superb -
• Sharon (8/5): Very good - Staff very friendly and helpful any issues dealt with straight away. Rooms cleaned everyday Food good Good sized apartments. We were only British staying at the resort but staff went out of their way to speak English and include us in activities. Not a fan of the music being played all day by the pool some quiet time would be nice.
• Borut (9/5): Superb -
• L (9/5): Superb -
• Marilyn (10/5): Exceptional - The staff were so kind and did their best to accommodate our every need. The air conditioning was not cold enough.
• Antonio (7/5): Nice clean room and pool area. Breakfast could be better. Please get rid of the flies. - The pool area. Very effective ACs. Room Cleaning. Late check out (at a fee). Staff was very friendly. The room light was broke. The wc towel holder was not fixed properly. The breakfast area was not acclimated. There was a lot of flies on the breakfast area and no effort to get rid of them. Shower could be bigger. Breakfast food quality has a lot of room for improvement.
• Euridice (9/5): Superb -
• Milton (8/5): Very good -
• Victoria (8/5): Great holidays, friendly and welcoming staff, made us feel like home. Always happy to come back agai - Breakfast was good, quite a big selection N/A

Photos