Hotel Muros Quito
Location: Calle Muros N 27-94 y González Suárez, Quito, ec
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Convenient Location
Hotel Muros Quito, nestled in Quito's bustling commercial district, offers a cozy retreat for travelers. Explore Parque Carolina just 1 km away or venture into the historical center only 3.5 km from the property.
Comfortable Rooms and Entertainment
Relax in rooms equipped with cable TV, WiFi, and private bathrooms. Unwind in the entertainment room with board games and films. Enjoy the convenience of laundry services, a safety box, and luggage locker.
Delightful Dining and Tour Services
Start your day with a hearty buffet breakfast at the on-site restaurant. Stay connected with free property-wide WiFi. Explore the area hassle-free with the available airport shuttle. Join guided tours to top attractions like Papallacta hot springs and Cotopaxi Volcano.
Book your stay at Hotel Muros Quito for an unforgettable experience!
Important Information
Kindly note that when booking 5 rooms or more, guests have to contact the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Non-smoking rooms
- Restaurant
- Room service
- Family rooms
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Tour desk
- Ironing service
- Massage services
- Packed lunches
- Non-smoking throughout
- Private check-in/check-out
- Shared lounge/TV area
- Board games/puzzles
- Shuttle service (additional charge)
- Concierge service
- Grocery deliveries
- Kid meals
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Snack bar/deli
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Offsite parking discounted rates available
- Internet access
- Games
- Housekeeping on request
- Wine release events
- Reception hall
- Japanese garden
- Covered parking
- Garage
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Twin Room
Offering free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The spacious twin room offers a flat-screen TV with cable channels, a private entrance, executive lounge access, a wardrobe as well as garden views. The unit offers 2 beds.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Kitchenette
- Desk
- Seating Area
- Toilet
- Washing machine
- Private bathroom
- Heating
- Dressing room
- Satellite channels
- Private entrance
- Sofa
- Hardwood or parquet floors
- Executive lounge access
- Wardrobe or closet
- Cleaning products
- Linen
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Board games/puzzles
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Window
-
Double Room
Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides a flat-screen TV with cable channels, a private entrance, executive lounge access, a wardrobe as well as garden views. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Kitchenette
- Desk
- Seating Area
- Toilet
- Washing machine
- Private bathroom
- Heating
- Dressing room
- Satellite channels
- Private entrance
- Sofa
- Hardwood or parquet floors
- Executive lounge access
- Wardrobe or closet
- Cleaning products
- Linen
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Board games/puzzles
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Window
-
Budget Single Room
Providing free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room provides a private entrance, executive lounge access, a wardrobe, a flat-screen TV with cable channels, as well as garden views. The unit offers 1 bed.
Max Occupancy: 2 (1 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Kitchenette
- Desk
- Seating Area
- Toilet
- Washing machine
- Private bathroom
- Heating
- Dressing room
- Satellite channels
- Private entrance
- Sofa
- Hardwood or parquet floors
- Executive lounge access
- Wardrobe or closet
- Cleaning products
- Linen
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Board games/puzzles
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Window
-
Single Room
Providing free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room provides a private entrance, executive lounge access, a wardrobe, a flat-screen TV with cable channels, as well as garden views. The unit offers 1 bed.
Max Occupancy: 2 (1 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Kitchenette
- Desk
- Seating Area
- Toilet
- Washing machine
- Private bathroom
- Heating
- Dressing room
- Satellite channels
- Private entrance
- Sofa
- Hardwood or parquet floors
- Executive lounge access
- Wardrobe or closet
- Cleaning products
- Linen
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Board games/puzzles
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Window
-
Triple Room
Featuring free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The spacious triple room features a flat-screen TV with cable channels, a private entrance, executive lounge access, a wardrobe as well as garden views. The unit has 2 beds.
Max Occupancy: 4 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Kitchenette
- Desk
- Seating Area
- Toilet
- Washing machine
- Private bathroom
- Heating
- Dressing room
- Satellite channels
- Private entrance
- Sofa
- Hardwood or parquet floors
- Executive lounge access
- Wardrobe or closet
- Cleaning products
- Linen
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Board games/puzzles
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Window
-
Quadruple Room
Featuring free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The spacious quadruple room features a private entrance, executive lounge access, a wardrobe, a flat-screen TV with cable channels, as well as garden views. The unit has 3 beds.
Max Occupancy: 5 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Kitchenette
- Desk
- Seating Area
- Toilet
- Washing machine
- Private bathroom
- Heating
- Dressing room
- Satellite channels
- Private entrance
- Sofa
- Hardwood or parquet floors
- Executive lounge access
- Wardrobe or closet
- Cleaning products
- Linen
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Board games/puzzles
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Window
Guest Reviews
- Arias (9/5): -
- Roberta (10/5): -
- elines (8/5): - la atencion del encargado excelente muy buena de verdad la casa muy fria
- Avellán (10/5): Excelente servicio. - Me gustó mucho la ubicación, está cerca de restaurantes, cafeterías y supermercados. Y muy acogedor el lugar.
- Eudes (10/5): - Muy buena ubicación y atención al cliente.
- Henry (8/5): AGRADABLE - TODO ESTUVO BIEN EL BAÑO NO MUCHO
- salzar (8/5): -
- Viviana (7/5): - La atención que recibimos durante nuestra estancia. Considerando que fuimos a un evento cerca y nos movíamos a distintas horas. El agua caliente en la ducha fue irregular.
- Viviana (7/5): - La atención del personal El agua caliente fue irregular
- Laura (10/5): Lugar estratégico para trasladarse al aeropuerto - Un lugar céntrico y barrio seguro Todo excelente
- Estevan (8/5): - El baño, especialmente la ducha.
- RUIZ LOPEZ (5/5): NORMAL, PERO NO CREO QUE REGRESARÍA - LA UBICACIÓN, EXCELENTE LAS INSTALACIONES MUY ANTIGUAS.
- Daiana (6/5): - Las camas muy comodas
- Guest (5/5): -
- Elisabeth (7/5): -
- Jefferson (9/5): - La ubicacion es lo mejoe, la atencion del señor muy atento y pendiente, el desayuno americano. Las camas, el baño y la instalaciones deben mejorarlas.
- giraldo ochoa (10/5): -
- Ochoa (10/5): Acogedora estancia en una excelente ubicación - Hotel super bien ubicado, el personal muy atento y cordial. Fernando se esmera y preocupa por los huespedes de manera excepcional. Tener algo de snacks y bebidas disponibles
- Liliana Margarita (7/5): -
- Erick (7/5): -
- Narváez Villarreal (10/5): -
- Isabelita (9/5): - La amabilidad del personal y la atención La puerta del baño no cerraba y las maderas del piso sonaban al caminar… al parecer algunas estaban flojas…
- giraldo ochoa (10/5): - La atención del personal en especial del joven de la recepción, que lástima que no recuerdo el.nombre pero excelente su atención.
- Quijano Z (8/5): - El baño y ducha de la habitación matrimonial, no funcionaba las manillas de la ducha y tenia cortina cosa que se mojaba todo.
- Nelson (10/5): -
- Ricardo (8/5): -
- Astrid (8/5): Acogedor - Me gustó la ubicación, el desayuno estuvo sencillo pero bueno. Hacía mucho frío así que me gustó que ubiera suficientes mantas y cobijas muy abrigadoras, la limpieza de la recepción y las áreas comunes, muy buena, porque a pesar de que el piso es de madera, olía a limpio, olia muy bien. Las condiciones del baño, había un bote de agua, entre la ducha y el excusado (que era un poco viejo y tenía dificultad para bajar el agua), la rejilla del lavamanos estaba rota, y en general el baño no daba muy buena impresión.
- Estefania (7/5): - Ubicación Instalaciones bastante antiguas y muy fría la habitación
- Hernan Camilo (9/5): - Todo, Maravilloso
- Melina (8/5): -
- El.Manu.Flores (9/5): -
- Guido (5/5): Frio y caro - Ubicación Caro
- Juan Carlos (9/5): Ubicación y atención - Excelente ubicación y muy buena atención
- Ximena (8/5): la estancia si fue buena y segura. - el desayuno en una ocasion que un tiempo atras era buffet- y la ubicacion es muy buena se podria decir es un excelente sectorr la puerta de ingreso a la habitacion no tenia un vidrio lo que ocasione que no se mantenga a una buena temperatura la habitacion, y el servicio de internet no fue bueno
- Guillermo (8/5): Alojamiento acogedor - muy buen desayuno hay que reparar partes del pisop de parquet
- Kelly Cinthia Ramos (8/5): Si lo recomiendo. - La amabilidad del personal, la ubicación, camas cómodas. Y el desayuno también me gustó Entiendo que por el precio de la habitación no puedo exigir mucho. Pero seria bueno un poquito de mantenimiento a las puertas y ventanas. Hacia mas frío en la habitación que afuera. La idea de un radiador no estaría mal..
- Ana (10/5): -
- Eva (7/5): -
- Roel Brandom (10/5): Muy buena experiencia - Mi experiencia en el hotel fue excelente. Destaco especialmente su ubicación céntrica, que hace muy fácil moverse por la zona, además de la sensación de seguridad en todo momento. Las habitaciones son muy cómodas, limpias y bien cuidadas. El desayuno incluido fue un gran plus, variado y rico. Todo el personal fue muy amable y atento, lo que hizo la estadía aún más agradable. Además, la zona es muy bonita, ideal para caminar y disfrutar. Sin duda, volvería.
- gomez quevedo (8/5): - Ubicación Un poco viejo
- Arevalo (9/5): - La ubicación
- Carmen (10/5): - Todo excelente
- Moises (9/5): -
- Zara (10/5): Amazing stay especially for the price - The man who works there was amazing and made our stay so much better. He was so kind and helpful, bringing us extra pillows when we wanted them and making breakfast for us early when we had to leave at 7am for our flight. The bed was really comfortable with lots of soft blankets. The property was quiet so we slept very well, location was great too Nothing
- Alejandra Maria (8/5): -
- Keily (10/5): - Muy buena ubicación, personal atento.
- Rafael (8/5): -
- Juan Carlos (8/5): Tranquilo - El lugar es estratégico Ruido y construcción cercano. Y no hay espacio para garage.
- Thelmo (7/5): Muy agradable - Si muy cómodo Que solo tenía un TV en las dos habitaciones
- Juan Carlos (8/5): Cómodo - Servicio de la gente y atención temas desayunos. Y Servicio La bulla en la mañana. Y ruido en el baño inodoro..
- Xavier (9/5): -
- Tamara (9/5): Personal atento - Muy buena la Atención
- Andrés (8/5): - Excelente atención por parte del personal del hotel.
- Ioana (4/5): - Staff was nice and breakfast was good for the price. The place needs an urgent reform, it is falling apart, everything is very old, including the leaking bathroom and only ice cold water at sink. I was very disappointed with the facilities. The big blanket was not clean. You could hear everything from the other rooms and people walking on the old squeecky wooden floors. Staff was nice, but I am sorry to say that I would not recommend this place at all.
- CHRISTHIAN (4/5): -
- Günther (7/5): -
- Villacrés (10/5): -
- Dolores (9/5): -
- Paati (9/5): Excelente servicio - Un desayuno muy bueno y la ubicación céntrica perfecta para movilizarse.
- jorge (8/5): -
- Nelson (8/5): -
- María (7/5): - El trato del empleado y la ubicación El aseo, la ducha era un poco complicada
- Michal (9/5): - הצוות מהמם ותמיד נכון לעזור בכל דבר. החדר סבבה, נקי, תמורה טובה למחיר. החדר היה טיפה טחוב..
- Soledad (10/5): - Muy amables en la atención Solo se podría mejorar un poco las instalaciones
- Angulo (10/5): Agradable - Atencion del personal Todo bien
- Jessy Aleman Cortez (5/5): - The staff were really nice and helped us with our luggage and gave us some information to go around Quito. The room was super cold, the shower didn't have good hot water and they gave us old towels. I really think they should pay more attention to the facilities so, they can improve their service. Staff was a 10 but the place was a 4 and it is sad.
- Pillimue (9/5): -
- Maxwell (7/5): -
- MARIA HELENA (7/5): Bien ubicado. Personal amable - Bueno El baño
- Edwin Andres (8/5): - Ubicación Todo bien
- Jenniffer (10/5): Estancia amena - Me gustó la atención del encargado. Falta darle mantenimiento a las instalaciones, deben tener en consideración los servicios higiénicos, las estructuras están en muy estado. Yo casi me caigo porque el piso estaba dañado el de la sala.
- Ricardo (10/5): -
- Daniel García (10/5): Espectacular -
- Nelson (8/5): -
- Alain (7/5): -
- Danny Amilcar (10/5): Excelente ubicación y servicio - La ubicación es excelente, en un área muy tranquila de Quito y buenos restaurantes cerca. Cristian el encargado se portó muy bien, siempre pendiente
- Yehuda (2/5): - They started construction at 6 am on the window right in front of us. It was terrible. We had to leave
- Edwin Andres (9/5): -
- Ricardo (10/5): -
- Manuel (8/5): - La comodidad y seguridad
- Ricardo (9/5): Lugar tranquilo - La ubicación. Cercano a restaurantes, universidades. El sitio es tranquilo Los baños no son como se muestran en la foto. La cama no tuvo ajustado su base (palos de madera) y el colchón se fue abajo.
- Nelson (8/5): -
- Roberta (9/5): Superb -
- Ordoñez (9/5): That’s ok - That’s ok That’s ok
- Silvia (6/5): Very cold and simple - Very cold and simple room from what it was probably a nice hotel a long time ago
- Patharakit (9/5): Good. - Location is good Staffs ,Matthew is very nice and full of service minded
- David (6/5): A night in a reasonable area for not much money. - Quiet street, nice enough area. Large rooms, hot shower, comfortable bed which turned out to be two singles pushed together. Excellent staff which was basically the tireless Alvaro who seemed to run the place entirely on his own. Odd place. Has all the charm of some kind of detention centre. Looks fine on the outside, although the fact that the front door was permanently locked and a member of staff needed to be present to let me both in AND out was strange. Inside though . . Room was poorly decorated and the entire place is tired and not at all pleasant to be in. Ok for the money.
- Alexandra (5/5): Passable -
- Ricardo (10/5): Exceptional -
- Roberta (10/5): Exceptional -
- John (7/5): Rooms need to be adequate - The attention of owner’s hotel was good. The floor on principal entrance isn’t adequate for walking and the solo room needs maintenance a lot.
- Eleonore (7/5): Good -
- Carl (2/5): Would not recommend. - Located nicely on a side road in a fine area. As a frequent traveler, I am in no way picky, but Iwould have loved to have stayed somewhere else. The facilities are my main issue for a “Hotel”. Feels very rundown, the electricity in the shower was not grounded so everything gave you a shock, no noise isolation for a very noisy area - and crucially non-working / extremely slow WiFi. Staff was not friendly in regard to communicating when he found out my Spanish wasn’t perfect. Expensive for being so bad compared to other far better options in Quito.
- Nataly (9/5): Superb -
- Heleen (8/5): Very good -
- Silvia (6/5): Pleasant -
- Rhonda (6/5): Nice staff but more comfortable places to stay for this money. - Great location, staff obliging if you ask for something. For this price, property could be better maintained (my bathroom window didnt close making it cold, and the shower leaked all over the floor, the water was luke warm). No self access to tea and coffee facilities. Much better value in Quito.
- Ruddy (8/5): Excelent location, great host. - Christian was an exceptional host, the hotel is located in a great neighborhood, neear pubs an very close by car of the historical neighborhood. Breakfast never dissapoint us.
- Paula (10/5): Exceptional -
- Marco (6/5): Pleasant -
Photos
