Villa Santiago II
Location: Rua José Tadros, 785 Ap 12, andar 2, Manaus, br
Star Rating: 8.8 Stars
Property Type: Apartments
About this Property
Garden Oasis
-Private Parking and Free WiFi
-Air-Conditioned Comfort
-Nearby Attractions
Book your stay at Villa Santiago II for a relaxing retreat in Manaus.
Important Information
This property does not accommodate bachelor(ette) or similar parties.
Policies
Check-in: 12:00 PM - 12:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Non-smoking rooms
- Air conditioning
- Terrace
- Family rooms
- Non-smoking throughout
- Staff adhere to local safety protocols
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- First aid kit available
- Contactless check-in/check-out
- Shared stationery like menus, pens are removed
- Free wired internet
- Self parking (surcharge)
- Offsite parking discounted rates available
- Internet access
- Japanese garden
- Covered parking
Rooms Available
-
Two-Bedroom Apartment
The apartment's kitchen is available for cooking and storing food. Boasting a terrace with garden views, this apartment also offers air conditioning and a flat-screen TV. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Air conditioning
- Washing machine
- Kitchen
- Terrace
Guest Reviews
- VANDERLEI (10/5): Hospedagem em Manaus vila Santiago. - Apartamento completo, tudo funcionando. A gentileza e preocupação nos detalhes do anfitrião.
Mercadinho perto.
Segurança tudo digital. Gostamos de tudo.
- mota moreira (10/5): Ótimo hospedagem - Organização, super equipado e a disponibilidade do Tiago e ajudar. Tava tudo perfeito.
- Darah (10/5): Excepcional - Se você procura todo o conforto e comodidade de uma casa, esse é o lugar.
Sem dúvidas um dos melhores lugares em que me hospedei e voltarei sempre que possível.
Anfitrião bem comunicativo e prestativo com relação às duvidas.
Tudo limpo e impecável recomendo a todos. Nada
- Lara (7/5): - Super nice hostess, very friendly and welcoming. We booked for three but the third bed option was either a hammock above the double bed or a bed/ mattress which didn’t really fit in the room. Water came through the roof in the bathroom, always wet when it rained.
- Sidnei Alves (10/5): - Conforto, espaço, limpeza e excelente localização.
- Marlison Cardoso Barbosa (9/5): - Da localização. Muitas escadas.
- Paulo Jose Dos Santos (10/5): Hospedagem Perfeita - Hospedagem perfeita 🙌 Nada a reclamar, nada mesmo , tudo limpo, proprietário super atencioso, responde rápido…
- Cris (10/5): - Limpeza, qualidade. Gostei de tudo.
- Carlos Alberto (8/5): Vale a pena! - Anfitrião muito cordial e atencioso. Apartamento muito confortável, exatamente como nas fotos. Cama confortável, ótimas toalhas e colcha de cama.
- Ariadne (10/5): Viagem de lazer para visitar a família - Apartamento lindo, para quem gosta de ambiente com uma estética clean, tudo novo super recomendo, fácil acesso. Alugamos a área de lazer para aniversário, o lugar é lindo, também recomendado. Assim que puder voltarei. Nada
- Bruno (10/5): -
- Wagner (9/5): -
- Serrão (10/5): -
- Patrick (9/5): -
- Karine (10/5): -
- Eline (10/5): - Acomodação nova, segura, bem limpinha.
- Pedro Daniel (10/5): Conforto - Gostei muito da comodidade, me senti em casa. Nada a declarar.
- suianne (10/5): Gratidão por tudo! Parabéns pelo investimento - Todo conforto como se fosse minha casa, tudo do bom e do melhor. Não tive o que reclamar.
- Anderson (10/5): Foi uma surpresa positiva! Achamos que era bom mas era ótimo!! - É tudo muito lindo e organizado As portas dos quartos e banheiros não tem como trancar
- Nayara (10/5): -
- Beatriz (10/5): PERFEITA - TUDO! Local perfeito, aconchegante, ótima localização! Me senti em casa, com certeza em outra oportunidade voltarei, nota 10.
- Vitória (5/5): - O pagamento da taxa de limpeza no valor de 120 achei bem acima pra estadia curta e principalmente porque não fica bem explicado no ato de fazer a reserva, de resto tá ok.
- Kasey (1/5): Don’t stay here. - N/A This property has a severe cockroach infestation. We counted over 50 cockroaches in the apartment. We informed the owner on our second day, who gave us poison to try to rectify the issue. This did not work.
The following day, we reached out again and asked for a refund. The owner instead offered to move us to the apartment next door. We initially agreed until he admitted that he was already aware of the infestation, and that a previous attempt at pest control had failed. At that point, we requested a refund for the nights we had already stayed and to be moved next door.
At this, the owner suddenly became aggressive and rude, and tried to blame us for the infestation stating that he ‘didn’t know where a bug like that came from’ despite admitting prior that it was a pre-existing problem. He also accused us of being dirty and mishandling rubbish in the apartment and contributing to this infestation. His behavior was completely unprofessional, offensive, and frankly appalling.
And while the cockroach infestation was the worst part, it was not the only issue:
- The kitchen was poorly equipped.
- One bathroom had no toilet paper, and only a single roll was provided in the other bathroom for a five-night stay.
- The Wi-Fi was unreliable and didn’t reach the bedroom.
- The shower had no hot water.
- The couch was filthy when we arrived.
- The apartment next door that we moved into had a giant hole in the ceiling that we were not pre warned about. It was also dirty, had a leaking shower, and a leaking AC.
- The location felt unsafe. Multiple Uber drivers warned us not to walk around in the area the apartment is located at ANY time of the day.
This apartment (BOTH of them) were an absolute disaster, and the owner’s response made it even worse. Do not stay here.
- Johan (9/5): Superb -
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