SORRISO HOTEL DUE

Location: Kemalpaşa Mahallesi Ağayokuşu Sk. No:12/1 Laleli, Fatih, Istanbul, tr

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Non-smoking rooms
• Air conditioning
• Restaurant
• Family rooms
• Lift / Elevator
• Luggage storage
• Fax/photocopying
• Ironing service
• Sauna
• Massage services
• Currency exchange
• Hammam
• Outdoor furniture
• Fruits
• Steam room
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Thermometers for guests provided by property
• Key card access
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Health or beauty spa nearby
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Double Room

  Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV, a wardrobe, a safe deposit box, an electric kettle as well as city views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Window

• Triple Room

  Providing free toiletries, this triple room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned triple room provides a flat-screen TV, a wardrobe, a safe deposit box, an electric kettle as well as city views.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Window

• Family Room

  Providing free toiletries, this family room includes a private bathroom with a shower, a hairdryer and slippers. The family room provides air conditioning, a wardrobe, a safe deposit box, an electric kettle, as well as a flat-screen TV. The unit offers 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Window

Guest Reviews

• Skero (10/5): -
• Abdennour (10/5): - le resptioniste MOAMAR
• Julianna (9/5): -
• Julianna (9/5): - Nagyon elégedettek voltunk a szállodával. A takarítónők egyszerűen fantasztikus munkát végeztek.Minden mindig tiszta és rendezett volt. Már többször jártunk Isztambulban és több szállodában is megszálltunk, de ez a hely magasan felülmúlta az eddigieket. Külön kiemelném az ágy kényelmét is, ilyen jót még szállodában soha nem aludtam. 😀 A svédasztalos reggeli is nagyon bőséges volt: minden reggel volt rántotta, sült virsli, leves,a főtt ételek minden nap váltakoztak volt tészta, sült krumpli, rántott hagymakarika,..minden nap más... különféle felvágottak, sajtok,saláták,sütemény és gyümölcs. Igazából semmi nem hiányzott a kínálatból.elégedettek voltunk velük. A személyzet minden tagja kedves és segítőkész volt. Összességében egy nagyon hangulatos, jól összerakott kis szálloda, ahová szívesen visszatérnénk. 😊 Nem volt ilyen!
• Yasmin (10/5): Impeccable - Merci beaucoup
• Nora (8/5): - El personal era muy bueno, las habitaciones amplias y limpias Se escuchaba mucho en ruido de las otras habitaciones, en el piso más alto había un motos encima de la habitación y no se podía dormir, nos cambiaron de habitación. Por último el desayuno era bastante mejorable
• Viktoriia (10/5): -
• Azamat (9/5): - The location and prices are good. Wifi was very weak, especially at the evening
• Olha (8/5): - Понравилось расположением. Нам попался номер где очень плохо работала слив в душе. Купаешься и стоишь в воде которая не уходит и разливается по всей ванной комнате
• Weiss (8/5): Vrlo ugodno - Ugodno osoblje hrana kao i higijena Los signal interneta.Znači u sobama nema int.Mali dio gdje se može sjedit u primačem djelu oko recepcije
• Ana (10/5): - Am avut o experiență minunată la acest hotel. Cel mai mare plus a fost amabilitatea personalului, in special baietii de la receptie Muammer and Veysi, care ne-a oferit early check-in la ora 6 dimineața, lucru care ne-a ajutat enorm. Curățenie exemplară și o atmosferă primitoare. Recomand cu drag!
• ROSHDI HISHAM ROSHDI (10/5): نظيف وموقع جيد - المعاملة جداا لطيفة من الاستقبال معمر وفرقان متعاونين جدا فقط لو كانت الغرف ان لايكون بينهم باب مع الغرف المقابله لكن نظافة وتعامل جيد 👌 النظافة والموقع
• Péter (7/5): Egyszer jó volt, de az említett két probléma miatt nem térnék vissza. - Tiszta hotel, jó helyen. Éjszaka csendes környék. A fürdőszobákon nincs normális ajtó! A reggeli szerény és nem minden friss. Néha másnap viszont láttam a már előző nap sem friss felvágottakat salátában.
• Mohammed Farukh (7/5): -
• Guest (5/5): -
• Vjacseszlav (10/5): Всё отлично для короткого отдыха. - Отличный завтрак, персонал отличный, уборка каждый день. Очень слабый интернет
• Salih (6/5): -
• Mariama (6/5): Alles berijdbaar te voet! - Vriendelijk Slecht Engels sprekende
• Malicev (10/5): -
• Vesna (10/5): -
• Vesna (10/5): - Hotel odličan, super lokacija. Čist i uredan. Osoblje iznimno susretljivo. Nakon sto nam se nije pojavio, ( u našem aranžmanu), dogovoreni taksi koji nas je trebao odvesti na aerodrom, svi recepcioneri su krenuli u akciju te nam u vrlo kratkom roku pronašli drugi taksi, svi izašli pomogli s koferima jer smo bili zabrinuti hoćemo li stići na let. Zaista odlični, pogotovo Mehmet ( nisam sigurna da sam dobro napisala ime, neka oprosti ako je krivo). Uglavnom, budemo li se vraćali u Istanbul, svakako ćemo ponovno u ovaj hotel. Svaka preporuka.
• Manon (2/5): - Le personnel, la propreté, le lit, les rideaux, l'isolation de la chambre
• Rezarta (9/5): -
• Florian (8/5): -
• ΕΛΕΝΗ (7/5): -
• Florentina Manuela (5/5): 😥Am fost dezamagiti ! - Hotelul se afla aproape de Marele Bazar (aprox 15-20 min pe jos) ,de acolo alte 15 -20 min pana la Moscheea Albastra si Hagia Sofia. Imediat cum iesi din hotel faci dreapta, traversezi strada principala si pe partea stanga este un hotel ( Holiday Inn parca) ,care are parcare cu plata la subsol-25 € pe zi. Noi acolo am lasat masina, deoarece hotelul nu are propria parcare. Am fost nevoiti sa asteptam sa ne aduca inca un pat de o persoana… desi eu am platit pentru o camera tripla, in ideea ca am mai mult spatiu. Camera tripla era de fapt una dubla( cu un pat matrimonial) in care ne-au mai adus inca unul de o persoana. Spatiu fff mic in camera, abia aveai loc sa te miști! Unde mai pui ca in camera am avut o usa( a fost incuiata) prin care se realiza legatura cu cealalta camera de langa noi… Tot sejurul am avut impresia ca am stat si cu vecinii nostri in aceeasi camera…. Nu a fost ceva confortabil… mai mult de atat… ne-au dat trezirea in fiecare dimineata la 06:00. Sa va spun despre lenjerie??? Mai bine atasez o foto si concluzionati voi daca aceasta a fost schimbata inainte sa primim camera… 4 STELE???? Serios? Nici vorbă!!!!! Cu indulgentă ofer 2…
• Yevhen (10/5): -
• Bahaa (10/5): - The staff were super won coming everyone ensure that our stay is very comfortable enjoyable and we really felt home. We’re definitely going back back again and we will refer to all our friends. The staff, the location and comfort
• Özge (10/5): Absolut zufrieden!! - Wir hatten einen großartigen Aufenthalt in diesem Hotel. Besonders hervorheben möchten wir die Sauberkeit – alles war absolut gepflegt und sehr sauber, was sofort für ein angenehmes Gefühl gesorgt hat. Die Lage des Hotels war perfekt: In wenigen Minuten erreichte man die nächste Metrostation, von der aus man viele Sehenswürdigkeiten bequem und schnell erreichen konnte. Für alle, die lieber zu Fuß unterwegs sind – so wie wir manchmal – sind auch zahlreiche Attraktionen gut zu Fuß erreichbar. Das Frühstück war hervorragend – reichhaltig, frisch und sehr lecker. Ein perfekter Start in den Tag! Obwohl wir ursprünglich ein Zweierzimmer gebucht hatten, bekamen wir ein Zimmer mit einem Doppelbett und einem Einzelbett, was den Komfort natürlich deutlich erhöht hat. Ein besonderer Dank geht an das überaus freundliche und hilfsbereite Personal (Ömer, Muammer, Halit und Veysi), das uns jederzeit mit einem Lächeln begegnet ist und dafür gesorgt hat, dass wir uns wirklich willkommen gefühlt haben. Wir kommen gerne wieder!
• Glavan (9/5): -
• Nadia (9/5): - Great location Nothing
• Mark (6/5): - A bit old and dirty room.
• CRISTINA MARTON (9/5): -
• Jacek (9/5): - Very nice staff, room was very clean, bed very comfortable, good location close to metro station Breakfast needs some improvement
• Axumawit (10/5): -
• Ivan (7/5): Очень шумно в гостинице! - Очень плохая звукоизоляция. У нас в номере была дверь между номерами и это было ужасно. Ты слышишь буквально все что происходит. Двери как будто из картона. И был неприятный запах горелого пластика. Завтраки нормальные.
• Anemarie (1/5): - Nichts
• JJ (9/5): -
• Marina (7/5): -
• anwar (7/5): -
• Oxana (8/5): - Frühstück war in Ordnung aber die Tische schmutzig das personal hat sich garnicht drum gekümmert jeden tag war gläsern für kalte Getränke nicht da.
• Guest (7/5): -
• Tasneem (10/5): -
• ILGAR (8/5): - Номер был чистый, с хорошим ремонтом, с отличным санузлом. Хороший интернет, отличное месторасположение Завтраки
• Habib (10/5): - all receptionist were helpful especially Mr. Omar was very kind and helpful.
• Mario Lazareski (10/5): -
• Haminder (10/5): -
• cristina (5/5): -
• Валерій (10/5): -
• Gaelle (8/5): Idéal pour visiter Istanbul - Proximité avec les transports. Accueil et conseil du réceptionniste. Chambre propres et spacieuse. Lieu bien insonorisé. Il faisait beaucoup trop chaud et humide dans la chambre. La climatisation ne fonctionnait pas et nous ne pouvions pas ouvrir en grand les fenêtres pour aérer.
• Maria (10/5): Séjour magnifique, l’endroit de l’hotel a proximité du metro et tram - Le personnel est très professionnel Omer était à l’écoute , il nous a donné des conseils et il est très sympas Chambre communicante donc on écoutait la personne voisine.
• Todor (9/5): -
• Ibrahim (5/5): -
• Melinda (8/5): Comfy Hotel with good location - Very good location, nice hotel. The lobby is small but overall it’s a nice hotel. When we checked in early and receptionist ask which room do we want and he show us. All the receptionist were super friendly and helpful! Unfortunately ,I think, that was a smoking room because you could smell it or someone illegally smoked inside previously.
• OMAR GHAZI YOUNIS (10/5): - I had an absolutely wonderful stay at the Sorriso Hotel! From the moment I arrived, the staff made me feel incredibly welcome and taken care of. A special thanks to Halit Yeysi, and Omar , who went above and beyond to assist me and ensure my stay was perfect. The hotel itself is beautiful, comfortable, and perfectly located. I couldn’t recommend it more for anyone visiting Istanbul!
• Constantin (9/5): Per ansamblu, a fost destul de bine, pentru cineva care nu are mari pretenții. - Micul dejun mai are loc de mai bun, mai ales în ceea ce privește unele alimente care se cer să fie încălzite (de exemplu, omleta), dar este diversificat. Restaurantul să fie accesibil și pentru masa de prânz și cina, nu doar pentru micul dejun.
• Gabor (9/5): Igazából eddig ez volt a legjobb szállás amiben megfordultam Istanbulban ebben az árkategóriában. - Segítőkész volt a személyzet, jó a közlekedés, gyorsan elérhetők a nevezetes helyek. Csak ajánlani tudom. Nem volt lerögzítve a széf :) Ha még 5 percet foglalkoztak volna a takarítók a fürdővel akkor hibátlan lett volna, de tiszta volt minden.
• Natalja Duzal (7/5): Nice hotel - Staff
• Iurii (10/5): -
• Diyora (10/5): -
• Sung Yup (10/5): -
• Esamaddin (9/5): - The staff were perfect, especially Muammer Everything was perfect Breakfast hall was small
• Tounsi (8/5): -
• Wassim (8/5): -
• Iurii (10/5): -
• Tevfik (10/5): - Orada Ömer bey var odamızı beğenmedik amında değiştirdi , bir kardeş gibi bir abi gibi sıcak kanlı müşterileri ile ilgilenmeyi ve işi çözen bir yiğit , birde temizlik iç bir ablamız vardı kısa boylu güler yüzlü ablam oda bizimle çok ilgilendi , Ömer abi o otelin başbuğu bir sorun oldumu Ömer’i bulun size her konuda yardımcı olur
• Attila (10/5): Nice hotel - The room was quiet, clean and well equipped. Thank you for the support of Muammer and Mtrag at the front desk.
• SEENA (10/5): اقامة جيدة ومناسبة للشباب - قريب من المناطق اللتي اريد زيارتها مساحة الغرفة صغيرة قليلا
• bouhafi (8/5): - Le personnel est très serviable et toujours à l'écoute RAS
• Mohamed (10/5): - Emplacement idéal, personnel très accueillant surtout Mr Omer et Mr Ahmed. Le petit déjeuner n'est pas trop varié mais il répond à tous les goûts. Accueil du personnel et leur disponibilité
• Nora (9/5): -
• Samih (10/5): The service is excellent and the treatment too, and I thank you, Mr. Omar was very nice to us, and the food is also spec - Very good
• Boutaina (10/5): - Endroit propre, calme et équipe professionnelle
• Elena (10/5): -
• Elena (10/5): -
• Grzegorz (5/5): Fajne miejsce blisko centrum, sam hotel potrzebuje osoby, która ponaprawia wszystkie drobiazgi. - Przemiła obsługa starająca się nadrobić niedoskonałości hotelu. Na początek otrzymaliśmy mini pokój z drzwiami do sąsiedniego bez żadnych zabezpieczeń dźwiękoszczelnych. Po interwencji wymieniono nam go na przyzwoity zgodny z opisem. Łazienki czyste, ale zaniedbane z licznymi niedociągnięciami: niedomykająca się kabina, zatkana umywalką. Śniadanie niestety mocno poniżej oczekiwań. Przy potencjale potraw jakie oferuje Turecka kuchnia to niestety były tylko oliwki i serek.
• Ahmed (10/5): Thank you Omar - Tout était bon Das frühstück muss verbessert werden
• Ahmed (10/5): - Tout est bon
• Jehad (10/5): Exceptional -
• Almoslhi (9/5): Superb - I would like to extend my sincere thanks to the employee Omar who accommodated us from our arrival until our departure and was by our side in every detail. We also do not forget Moamer and Mirage who were very friendly employees and served us with all love. A wonderful stay. I was happy to book in this hotel, and I will repeat my booking again in that hotel. I would like to extend my sincere thanks to the employee Omar who accommodated us from our arrival until our departure and was by our side in every detail. We also do not forget Moamer and Mirage who were very friendly employees and served us with all love. A wonderful stay. I was happy to book in this hotel, and I will repeat my booking again in that hotel.
• Ljuljzim (10/5): Exceptional -
• Ljulzim (10/5): Exceptional -
• Bardhul (10/5): Exceptional -
• Dana (9/5): Clean, safe, decent hotel - Very clean room, bedsheets, towels, our room was upgraded from triple to family room (a bigger one), thanks to our reception officer. Breakfast was good, hot dishes vary between days, the cold ones are the same. Not very happy with the coffee taste. The area to/from tram station is under construction and it looks unattractive, but is not hotel fault. Personnel from breakfast is moving slowly to clean the used tables when guests are leaving the breakfast room, and if you don't have a free table you must clean up yourself 😯
• Sarah (9/5): Superb - ●The breakfast was excellent ●Very clean and tidy ●Very good reception and hospitality ●Good location close to tram and metro lines ●The triple room size was small a bit ●The restrunt is placed on the ground floor. It would be best to be on top of the building to get a more beautiful view of istanbul ●The location was not so good but still close to tram and metro lines
• Alshawarghi (8/5): We are interested in our trip. - Close to commute and most of facilities . The hallway of the breakfast is too small.
• Osama (8/5): Very good - The receptionists were very helpful, especially Omar and Muammer and with the unique location, you can reach any of the good spots within minutes adding to enjoyment of their delicious breakfast. Overall the hotel is good. Sure will book again in Sorrisso. The spa was not a good experience.
• Mirko (7/5): Good -
• Ahsan (10/5): Loction is very good all restaurants and the other shops are just outside of the hotel - The room was very comfortable
• Alex (8/5): Very good -
• Naing (7/5): Good -
• Salar (10/5): Exceptional -
• Suleiman (1/5): Bad - nothing they charge me more than what i have to and they didnt gave me the receipt
• Nurkyz (9/5): Superb -
• Leen (7/5): Good -
• Georgia (10/5): Exceptional -
• Lawk (8/5): Thanks for all - The breakfast is poor, but the location is very good The breakfast is poor.
• Iulian (9/5): Superb - Great location, close to the center and all tourist attractions, good breakfast. very kind staff. The rooms are not very soundproof.
• Rabih (10/5): Exceptional - Rent hotel, god personale
• Selena (8/5): Very good - location, stuff (Emin and Yonuz) Sound isolation does not exist. You can hear propale from other room breathing. Our room has a window that is like 1m from other building, New York vibe. 😁

Photos