Callao One Suites

Location: Plaza del Callao, Madrid, es

Star Rating: 7.8 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Lift / Elevator
• Safety deposit box
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Mobile app for room service
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Deluxe Apartment

  This air-conditioned apartment includes 1 living room, 2 separate bedrooms and 2 bathrooms with a shower. Meals can be prepared in the kitchen, which is fitted with a refrigerator, a dishwasher, kitchenware and an oven. The apartment has parquet floors, a seating area with a flat-screen TV, a washing machine, a tea and coffee maker, as well as a sofa. The unit has 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Oven
  • Toaster
  • Cleaning products
  • Coffee machine
  • Linen
  • Entire unit located on ground floor
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Superior Apartment

  This air-conditioned apartment comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a shower. In the kitchen, guests will find a refrigerator, kitchenware, an oven and a microwave. The apartment has parquet floors, a seating area with a flat-screen TV, a washing machine, a tea and coffee maker, as well as tumble dryer. The unit has 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Tumble dryer
  • Oven
  • Toaster
  • Coffee machine
  • Linen
  • Entire unit located on ground floor
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Margò (8/5): Encantada - Grande appartamento in posizione strategica per visitare Madrid! In 4 perfetto, volendo anche con bambini. Muri un po’ rovinati probabilmente dai tanti viaggiatori di passaggio, nulla di grave!
• Duaa (8/5): - The Location
• Guest (8/5): Consigliato per l'ottima posizione - Ottima posizione. Vicino a tutti i luoghi più importanti e alla metro Migliorerei il cuscino: personalmente un po' basso, ma è soggettivo
• K (3/5): Bad experience ,my deposit €200 until not recieve it -
• Carmen (3/5): Yo no vuelvo - Cerca de restaurantes Metro tiendas No tiene secador y lo incluyeron en los servicios La ley del minimo gasto No hay tabla de planchar Escasez de gel y champú eran unos botes minúsculos y solo nos dejaron uno para dos personas No tuvieron la cortesía de dejar aunque fuera tres cápsulas de café para desayunar (la primera vez que me pasa en todos los sitios me han dejado las cápsulas de café de cortesía ) Escasez utensilios de cocina y para rematar al baño no podías tirar el papel porque no tiene desagüe baños muy incómodos y muy pequeños
• Huanguang (8/5): -
• Sonia Emilse (10/5): - Ubicación
• Andres M (6/5): - la ubicacion, cerca de todo. es un departamento viejo, que lo remodelaron, pero las paredes algunas sucias o con humedad. el baño una vez que llegas te indican que no podes arroojar ningun tipo de papel , por lo que tenes que tirarlos en un tacho, cosa que junta olor. a partir de las 20.30 hs el ascensor principal no funciona, y tenes que usar el de servicio. Estas son cosas que se deberian avisar antes de que uno pague el departamento. La ducha caliente poca presion.
• kfir (10/5): -
• Adrian (10/5): En el corazón de Madrid - La ubicación, comodidad, limpieza, decoración. Todo!! -
• Souraya (6/5): Good location but not good standard. - The location in the center of Madrid. The noise outside the building. The old furniture and bad condition of the bathrooms. It needs a new look.
• Andrea (10/5): Exceptional -
• Kellie (4/5): Good location - The location was great! We could walk to almost everything we were interested in seeing. There were many restaurants near by (although a little pricey because of the touristy location). The plaza is very loud until midnight every night. The toilets can't have anything flushed down them besides biowaste - all toilet paper needs to be put in a garbage. When we asked for additional toilet paper it was never provided. Only four coffee pods were provided for four adults staying four nights.
• Rowlands (7/5): Review of Callao One Suites 4 to 9 May 2025. - Central location cleanliness comfort of beds and spacious apartment One sofa for three adults in the living room was not adequate it needs another comfortable chair.Not enough power points in the kitchen. Noise from construction work taking place nearby which commenced at 7am each weekday waking us up.Noise from Plaza Del Callao after midnight which included street cleaning at 3am which also disturbed our sleep.
• Egunjobi (1/5): Terrible experience, insincere host, avoid them by all means - Nothing was worth liking - host acted fraudulent. Left me and my entire family stranded with an infant in a country not our own, and was very unresponsive. *BEWARE* mostly likely deceiving host. I got to the location on time but suddenly I was ghosted by the host and they became unresponsive to calls and messages. Leaving me and my kids stranded. We waited in front of the property trying to reach him for hours. All to no avail. The following day they cancelled the reservation, claimed I didn’t show up. When I called them on this, they claim not to be responsible for the cancellation and lack of refund. I couldn’t just comprehend it. Just like a scam. I have all proofs of my arrival time, message and calls. Very insincere host enabled by Bookings. By all means avoid them please for your good.
• Christian (10/5): Exceptional -
• Marianna (10/5): Exceptional -
• Bozhidar (10/5): Exceptional - Everything was great! Top location and wonderful facility.
• Mary (10/5): Exceptional -
• Rakesh (7/5): Good -
• Vanya (9/5): Superb -
• Edwin (10/5): Exceptional -
• Paraskevi (6/5): Pleasant - Location Too old building. Not pleasant smell. Old or broken furniture. The room was cold. Windows were not closing perfectly and there was either wind or noise coming from out. The curtains also were too short and as a result light was coming in!
• Jim (10/5): Exceptional -
• Emily (7/5): If you’re after location, this is for you! - Superb location, on the 3rd floor and had a lift (whew!). Spacious 2 bedrooms and bathrooms. Had a kitchen and washer but we did not use. Wished we received a more accurate instruction on where to park to unload Luggages as the apartment was in the middle of a plaza with no car access. Weird layout of apartment. They could have used the empty room To add a bed and/or place the sofa bed there instead. The sofa bed was hard to set up, we had to ask for help. Lack of thoughtfulness- could have added handsoap in the kitchen and more shampoo and also handsoap in the toilets. Little things go a long way. Use of main elevator closes at a certain time (9pm?) so we had to figure out another way to enter (‘back door’)- was a bit inconvenient.
• Sharon (10/5): Exceptional - The location is perfect. You can walk to all areas. We were really comfortable there. The staff was nice with us. We recommended this accommodation to our friends too. The fact that we couldn't put toilet paper in the toilet. But we got used to it too.
• Anthony_hkg (8/5): Very good -
• Carole (6/5): Fair - Too noise Close to subway
• Renata (10/5): Exceptional -
• David (7/5): Good -
• Njood (10/5): Exceptional -
• Yossi (8/5): Very good - I really liked the central location A spacious and excellent apartment for six people the place is clean and the kitchen is equipped according to needs. Every request was answered by the staff in the best possible way. Wifi work good Unlike usual, after using the toilet, the paper must be thrown in the trash can. The folding bed in the living room is not so comfortable
• Juan (10/5): Exceptional - Location
• Yann (6/5): Pleasant -
• James (7/5): Large, clean unit in the center of all the action in Madrid. Layout was perfect for our family with two teens. There w - Location was perfect. Very, very spacious. 2 full bathrooms was a bonus. Bathroom restrictions were not known until arrival. I wish we had known prior to booking. Property should consider adding bidet attachments to rectify some of the issue.
• Frank (6/5): Pleasant - location smell drain system

Photos