KUMA Hotel Gyumri
Location: 26 Garegin Nzhdeh Avenue, Gyumri, am
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious 5-Star Accommodation
Experience the epitome of luxury at KUMA Hotel Gyumri in Gyumri. Unwind in style with our shared lounge, restaurant, and bar, offering a perfect blend of comfort and sophistication.
Top-Notch Amenities
Enjoy the convenience of a 24-hour front desk, airport transfers, room service, and complimentary high-speed WiFi access throughout the property. Indulge in modern comforts including a flat-screen TV, minibar, kettle, bidet, free toiletries, and a wardrobe in every room. Your safety is our priority with safety deposit boxes available in all guest rooms.
Convenient Location
Situated just 5 km from Shirak International Airport, our hotel offers easy access for travelers. Whether you're here for business or leisure, KUMA Hotel Gyumri ensures a seamless stay from start to finish.
Book your stay now and elevate your travel experience at KUMA Hotel Gyumri.
Policies
Check-in: 02:00 PM - 03:00 PM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Air conditioning
- Restaurant
- Room service
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Hot tub/Jacuzzi
- Non-smoking throughout
- Private check-in/check-out
- Shared lounge/TV area
- Grocery deliveries
- Wheelchair accessible
- Kid meals
- Lower bathroom sink
- Emergency cord in bathroom
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Mobile app for room service
- Cooking class
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Concerts/live shows
- Reception hall
- Covered parking
- Vegetarian menu options available
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Triple Room with Bathroom
The spacious triple room provides air conditioning, a mini-bar, as well as a private bathroom featuring a bath and a bidet. The triple room features a wardrobe, a safe deposit box, an electric kettle, a sofa, as well as a flat-screen TV with cable channels. The unit offers 4 beds.
Max Occupancy: 4 (4 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
-
Standard Double or Twin Room
Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The twin/double room offers air conditioning, a mini-bar, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
-
Standard King Room
Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, a mini-bar, a wardrobe and a safe deposit box. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
-
Comfort Triple Room
The spacious triple room offers air conditioning, a mini-bar, as well as a private bathroom featuring a bath and a bidet. The triple room features parquet floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a safe deposit box, as well as an electric kettle. The unit offers 3 beds.
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
-
Triple Room with Private Bathroom
The spacious triple room offers air conditioning, a mini-bar, as well as a private bathroom featuring a bath and a bidet. The triple room features parquet floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a safe deposit box, as well as an electric kettle. The unit offers 3 beds.
Max Occupancy: 4 (4 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
-
Deluxe King Room
The spacious double room provides air conditioning, a mini-bar, as well as a private bathroom featuring a bath and a bidet. The unit offers 2 beds.
Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
-
Studio
This studio's standout feature is the hot tub. Offering free toiletries and bathrobes, this studio includes a private bathroom with a bath or a shower, a bidet and a hairdryer. This studio is air-conditioned and has a flat-screen TV with cable channels, a mini-bar, a wardrobe and a safe deposit box. The unit has 3 beds.
Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
-
Queen Studio - Disability Access
This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite features parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, a mini-bar, as well as a wardrobe. The unit offers 3 beds.
Max Occupancy: 4 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
-
Family Room with Bathroom
The spacious family room features air conditioning, a mini-bar, as well as a private bathroom boasting a bath and a bidet. The unit has 4 beds.
Max Occupancy: 5 (4 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
Guest Reviews
- Sona (10/5): -
- Roman (10/5): -
- Stefan (8/5): - Large, clean room, friendly staff Matresses were quite worn-out
- Ekaterina (10/5): - Хорошее месторасположение,есть парковка Немного скудный завтрак
- Smokotnina (9/5): -
- Dirk (9/5): -
- Vera (9/5): Very nice hotel to stay -
- Zarine (10/5): - Ամեն ինչ Ոչինչ
- Markus (8/5): - Very good breakfast, with lots variaty It could get noicy in the late evening / night depending on other people
- YURIY (10/5): - Отличный отель! Всё было просто замечательно — чистые и уютные номера, приятная атмосфера, очень вежливый и отзывчивый персонал. Отдых прошёл прекрасно, нам всё очень понравилось. Спасибо за тёплый приём, обязательно вернёмся ещё раз! ⭐⭐⭐⭐⭐
- Anoush (9/5): Great stay - Nice variety and delicious food for breakfast, dinner at their restaurant was great too. Rooms are large. Family room was great. They have a kids play room which was great to keep the kids occupied. Nothing
- Aleksandr (10/5): -
- van der Velden (8/5): -
- Kateřina (10/5): -
- Eni_und_Kiki (10/5): Hervorragendes Hotel in Gyumri - Ein absolut perfekter Aufenthalt! Das Zimmer war groß, sauber und ruhig. Die Innenstadt lässt sich gut zu Fuß erreichen. Das Personal war freundlich und das Frühstück gut, mit einer Auswahl an Rührei, Früchten, Gemüse und Cornflakes. Das Preis-Leistungs-Verhältnis ist unschlagbar.
- Rimma (10/5): -
- Tmoyan (10/5): -
- Narine (10/5): -
- Daria (10/5): - Классный отель, симпатичный, с удобными чистыми номерами Персонал супер
- Margaryan (10/5): КУМА-КАЧЕСТВЕННЫЙ ОТДЫХ - Отель высшего класса.Там чисто,уютно,качественно на 1000%.Персонал необыкновенно вежливый,приветливый,решающий любые вопросы.Наша благодарность и работникам ресторана. КУМА-ОТДЫХ ВЫСОЧАЙШЕГО УРОВНЯ. Не поверите,но минусов просто НЕТ!!!
- Paul (10/5): Hatten eine sehr gute Zeit - Alles top Frühstück ok, keine große Auswahl
- Tabea (7/5): - Gut gelegen, sauber und freundliches Personal Man muss beim Check-In unterschreiben, dass man sich an die Nachtruhe von 22-7 Uhr hält. Allerdings scheint dies nicht für das Hotel selbst zu gelten, da von 20:40 bis 23 Uhr so laute Musik aus den Anlagen gespielt wurde, dass man dies noch 2 Stockwerke drüber aufgrund des Basses spüren konnte.
- Sandro (10/5): -
- Marcello (9/5): -
- Arsen (10/5): Great and highly recommended! - Very much! Google
- Lucie (10/5): - Très bien, excellent rapport qualité prix, la chambre était spacieuse et parfaitement propre, le petit déjeuner très bon et nous sommes aussi allés au restaurant le soir et c'était excellent ! Le tout avec des musiciens en live
- Varsenik (9/5): Sehr schön und sauber, nettes Personal! - Die Lage war gut und das neue Hotel war schön und gepflegt. Einzig das Frühstück und Essen im Restaurant hätte besser sein können. Auch das Restaurant war nett eingerichtet. Das Personal war sehr freundlich und wir haben uns wohlgefühlt. Das Zimmer war groß und gut ausgestattet. Außerordentlich loben muss ich die Sauberkeit, es war sehr sauber und ordentlich, so etwas habe ich nicht erlebt! Vielen Dank, wenn wir wieder in Gyumri sein sollten, kommen wir gerne wieder vorbei! :)
- ZARA (10/5): -
- Anna (10/5): Great for vacation - Clean room with full mini bar and toilet brush (unlike that new thing in many hotels: empty minu bar and no toilet brush). Comfortable bed, the blanket is not packed under mattress which SO AMAZING! Very good fresh air in the room, quite street, very good restaurant and live music on some days. I was also amazed by complimentary not just water but a bottle of local armenian premium quality wine in the room. Nothing to note here
- Dominik (10/5): -
- Arkadi (10/5): - Mega freundliches Personal! Excellentes Kaffe an der Bar!
- sabine (9/5): Très bon hôtel mais le petit déjeuner n est pas très bon - Son emplacement, le confort de la chambre Tout était propre Lits confortables Personnels très gentils Un plus pour le barman Buffet du petit déjeuner vraiment pas très bon Du choix mais rien de très appétissant
- Hamo (10/5): -
- Pat.Sou (9/5): - Grande chambre confortable. Propreté. Amabilité du personnel. Parking devant hôtel. 15 mn à pied du centre ville. Petit déjeuner copieux et bon. Très bon rapport qualité /prix. Ras.
- Suren (10/5): - Գյումրի քաղաքում ամենաժանակակից և ամենաբարձր մակարդակի հյուրանոցներից մեկը
- Anna (10/5): -
- bernard (9/5): Mérité des étoiles mais attention à la sono - Confort petit déjeuner La musique beaucoup trop forte qui gâche le dîner
- Ekaterina (6/5): - Чистый номер В номере очень сильно пахло канализацией, это испортило впечатление. На завтраке попались несвежие овощи
- Khachaturyan (10/5): - Всё
- Арутюн (9/5): -
- Riccardo (9/5): Notte a gyumri, hotel accogliente - Parcheggio comodo fronte hotel, si può andare a piedi nel centro. Staff accogliente che parla inglese. Stanza pulita e spaziosa, un buon riscaldamento e letto comodo; La colazione abbondante e variegata. Nella doccia usciva l acqua; sarebbe comodo poter fare colazione dalle 8:00.
- Narek (9/5): -
- Abrahamyan (9/5): -
- Kima (9/5): - Было чисто, комфортно , всё необходимые принадлежности на месте. Завтрак хороший Дизайн, чистота, вкусная кухня
- STAVROS (8/5): -
- ILYA (10/5): Отличный отель в центре Гюмри - Красивый отель, просторный номер. Удобное расположение в центре города. До всех достопримечательностей близко. Цена-качество отличное за такой номер
- Gayane (10/5): -
- Karen (10/5): -
- Tatiana (10/5): - Прекрасное соотношение цена-качество, приветливый и отзывчивый персонал, просторный номер и хороший ресторан на 1м этаже Неудобно принимать душ в джакузи
- Ani (10/5): -
- Giovanni (10/5): Perfetto - Perfetta! Pulita, personale cortese, camera dotata di tutto ciò che occorre, materasso e cuscini ottimi. La migliore stanza in un viaggio (per ira) di 35 giorni. Moto parcheggiata all’interno della struttura. Struttura dotata di servizio ristorante. Ottima anche la colazione. Nulla
- Francesco (10/5): -
- Marialena (10/5): - Perfect accommodation, great breakfast + atmosphere and good price, rooms very spacious
- Artem (10/5): Великолепный отель в самом центре Гюмри - Дружелюбный персонал, готовы ответить на любые вопросы. Идеальное расположение отеля. Есть свой ресторан. Очень чистые и уютные номера. В номере есть все необходимое для комфортного проживания в Гюмри. Идеальное соотношение цена-качество. Если вернусь в Гюмри, то однозначно знаю, где снова остановлюсь)
- Wilhelmiina (7/5): - Siisti, hyvä huone, erinomainen sijainti. Meluisat juhlat joka ilta, mahdotonta levätä. Outo aamiainen, ei armenialainen eikä mannermainen (eurooppalainen). Aamiainen myöhässä joka aamu.
- Валентина (10/5): Уютный отель в центре города с чудесным завтраком - Очень приятный отель, персонал очень вежливый и отзывчивый, завтрак вкусный, есть из чего выбрать, также хочу отметить качество тапок, которые выдает отель (путешествие омрачила внезапно сломанная нога, ходить не в чем, хоть как-то нужно было наступать на гипс) но этот тапок отлично сел на гипс и прокатился по всему Еревану и прилетел в Москву, реклама отеля прошла на ура. Спасибо за ваше гостеприимство и тапок 😀😃😄 отель несомненно рекомендую к проживанию 👍
- Գևորգ (6/5): -
- Marta Trecco (8/5): - Hotel elegante e curato, ottimo rapporto qualità prezzo.
- Qristine (10/5): Я очень дроволна было чисто и уютно - Все прекрасно
- Ипполитов (10/5): Бронируйте и вас ничегоне расстроит!!! - Безупречный отель! Не ожидал!
- Zara (7/5): -
- Khachatur (10/5): -
- Zara (8/5): -
- Rosanna Racchella (9/5): - Struttura comoda al centro, personale gentilissimo alla reception. Ottimo ristorante, colazione da migliorare. Aspiratore in bagno molto rumoroso e poco spazio per gli oggetti personali.
- Scatinwa19 (10/5): Perfetto a - Albergo a ridosso della piazza principale con un ampio parcheggio dove potrete parcheggiare tranquillamente l' auto. Camere impeccabili, il ristorante al piano terra è molto bello e dove potrete fare la colazione la mattina con un ampia scelta. Nulla
- Karoyan (8/5): -
- Emanuele (10/5): - Great price for value. One if the best hotel rooms we've been at during our trip. Clean, comfortable and silent room. Kind staff. Generous buffet breakfast.
- Gor (10/5): - 👍👍👍👍
- ac79408bdf5a71b579a2ce4961c81c65 (10/5): -
- 899723cef4c973280782576fe6ec77cf (10/5): -
- 51c4169410ae712ad92f32d9951251f1 (9/5): -
- ec754ad221e271dff12c07ee759e9a5c (7/5): - Отель расположен близко к центру. Номера нормальные, без излишеств. Завтрак ужасный. Завтрак
- 1dd462e85dd570a99a74efd25b986e16 (8/5): -
- 0e5cac2f9cfe711eeb3e4a3ef4522e3a (6/5): - The room was clean There was no hot water. We asked to check out early but there was nobody in the reception.
- e52c9f4a77c471b53628782af1cd98cf (10/5): Amazing - Location, staff and the breakfast Nothing bad to report
- 7fc0fc2cac2c7155d25aa2bb321136a1 (9/5): Bardzo polecam, Hotel wart odwiedzenia - Hotel jako miłe zaskoczenie wobec oczekiwań,, wszystko na najwyższym poziomie począwszy od obsługi recepcji po całą atmosferę podczas pobytu. Zbyt głośna wentylacja w pokojach
- 0d01683e08a873add690bce71aae259a (10/5): -
- 51441ad24c5b707fdbeffbec515b28fe (10/5): -
- f6276bdaeedc7265da2a6dbe0b8a4155 (7/5): - The breakfast was nice, the rooms looked clean. The bedsheets smelled of fabric softener, the smell was terrible, could not sleep.
- c72a89c9250e70e0545e7b2727cdffad (9/5): -
- 7f4d06f9fd33719baacb9cb247aaacb5 (10/5): - Отзывчивый гостеприимный персонал! Спасибо большое❤️❤️❤️❤️❤️❤️❤️❤️
- Susanna (10/5): -
- Naoko (10/5): -
- Apolline (8/5): - L'hôtel est très propre, confortable, bien équipé. Le personnel est accueillant. On est à 15-20 minutes à pied des attractions principales du centre ville ce qui est très pratique et le parking sur place est utile. Le petit déjeuner était un peu décevant à notre goût (des fruits auraient été appréciés) malgré beaucoup de choix. Nous avons été un peu surprises d'avoir une grande fête le soir en rentrant. La musique s'est arrêtée vers 22h donc rien de dramatique mais il aurait été préférable de nous prévenir en amont.
- Elena (10/5): - Все было замечательно! Вкусный завтрак, отличные номера. Спасибо за проживание!
- Ermolova (10/5): -
- Sotiris (10/5): -
- Mariam (10/5): -
- szombatig (10/5): - Nice small hotel, comfy beds, well equipped. The dinner was really delicious and huge portion.
- Nazan (10/5): -
- Beatrice (10/5): Gute Lage - Leckeres Essen im eigenen Restaurant, gute Lage, gute Frühstücksauswahl
- Nadejda (10/5): - Замечательный отель. Супер. Завтраки отличные. Если ещё приеду в Гюмри ,то только сюда.
- Lukáš (10/5): -
- Marta (10/5): -
- Karen (10/5): -
- Levon (6/5): - Breakfast was terrible, there was no food left at 10 am, the lefotvers were cold and the staff didn't really care about it. Our room was right in front of the laundry room and it was loud in the morning.
- Aram (10/5): -
- Lianna (10/5): Մաքուր, գեղեցիկ , համեղ 😊 -
- Annette Ohanjanian (9/5): I enjoyed my stay at Kuma and I will recommend to my friends. - I liked the cleanliness, polite staff and atmosphere. Breakfast was good. I reserved and chose a table for 28th march at the restaurant for 7:30pm but, when I went I saw the table was given to other people. So, I was very upset. Some how they prepared a table for us to sit.
- Ani (10/5): I will definitely come back! - I stayed at Kuma Hotel in Gyumri for one night and had a wonderful experience. I really liked everything about this place. The location is very convenient, close to the city center. The hotel is very clean, and the room was cozy, warm, and comfortable. The bed was comfortable, and the towels and bedsheets were clean and fresh. The staff were very friendly and welcoming, which made our stay even more enjoyable. The breakfast was delicious. Considering everything, the price was also very good. I will definitely come back and highly recommend this hotel to everyone!
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