Pensión El Puerto

Location: Portu Kalea 19, San Sebastián, Gipuzkoa, 20003, San Sebastián, ES

Star Rating: 2 Stars

Property Type: Pension

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Express check-out
• Express check-in/check-out
• Wheelchair accessible
• Express check-out
• Express check-in
• Accessible shuttle
• No accessible shuttle

Rooms Available

• City Double Room

  1 Queen Bed OR 2 Twin Beds

  Overlooking the city

  
  

  Internet - Free WiFi

  Sleep - Bed sheets

  Bathroom - Shared bathroom and towels

  Comfort - Air conditioning and heating

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Air conditioning
  • Heating
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided

• Double Room, 1 Queen Bed

  1 Queen Bed

  Internet - Free WiFi

  Sleep - Bed sheets

  Bathroom - Partially open bathroom and towels

  Comfort - Air conditioning and heating

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Air conditioning
  • Heating
  • Free WiFi
  • Partially open bathroom
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided

• Loft

  1 Queen Bed and 1 Queen Sofa Bed

  Layout - Bedroom and living room

  Internet - Free WiFi

  Food & Drink - Coffee/tea maker

  Sleep - Bed sheets

  Bathroom - Private bathroom and towels

  Comfort - Air conditioning and heating

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Air conditioning
  • Private bathroom
  • Heating
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided

• Basic Twin Room

  2 Twin Beds

  Internet - Free WiFi

  Sleep - Bed sheets

  Bathroom - Shared bathroom and towels

  Comfort - Air conditioning and heating

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Air conditioning
  • Heating
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided

Guest Reviews

• Alexander (8/5): - Perfect location
• Akane (6/5): - コスパ良い宿を探して選びました。旅慣れた方の短期間の利用なら許容できると思います。 まずこちらはペンションなのでゲストハウスみたいな、ホテルとはまた違う種類です。バス・トイレが別の場所で共用ということを、予約時は知らずに予約してしまったので注意です。結果綺麗で鍵付きなのでよかったのですが。部屋から出て、鍵を閉めて廊下を歩き、バスルームの鍵を開ける感じです。(鍵の開け方が難しい…)スタッフがいないのと、バスルームは外なので、女性1人だと心細いかも。部屋は音漏れしまくります。部屋にはテレビとベッド、タオルがあります。バルのある中心地なので外も騒がしいですが、あの街の雰囲気を身近に感じれて私は好きでした！ チェックインはオンライン、フロントなどもありません。メールで鍵の番号などを聞き、宿に入ります。ここは少し不安でしたが、入って階段を登り、右に扉がありました。貸主のかたはメールで丁寧にやりとりをしてくれます。 旅慣れた、コスト重視で旅がしたい方にはおすすめです！ 窓からの景色も素敵でした。ありがとうございました。
• HIROMU (6/5): - so good
• Janet (8/5): - Fabulous location but we had a problem checking in as it’s a remote check in, we hadn’t received details and no one answered the phone. Also we were not aware that the bathroom was down the corridor and be careful as some rooms have a shared bathroom.
• Verified traveler (4/5): No repetiré. - Para acceder, necesitas códigos numéricos, llaves y el baño se comparte.
• Tulia Berenice (10/5): - Excelente lugar
• laura (10/5): - Perfect location for a quick one night stay. Very clean and accessible to many restaurants!
• Paula (2/5): Estafadores - Reservé con mi pareja una cama de matrimonio, y al llegar había 2 camas individuales. No devolvieron el dinero ni ningún tipo de compensación. El baño esta fuera de la habitación (información que está bastante escondida cuando lees la info de la habitacion). Además no tienen personal físico asique todas la gestiones fueron por telefono. Literalmente una estafa para extranjeros a quien creen que pueden tomar el pelo. Recomiendo no ir.
• Robert (10/5): - I had issues getting in but the staff in the phones was so very helpful
• Joseph (10/5): Nice Room, Convenient Location, Great Price! - This was a nice, comfortable room in a convenient area - and the price was excellent. So, a great value overall.
• Ailie (4/5): No hot water + white neon lighting everywhere - Feels more like a hospital room than a center of town hotel. The check in process is a bit annoying (forced to call them as they don’t even have an email to send all the info they request) Only one of us had hot water in the shower in the morning. Paying 100€ for that was not ok
• Izaro (8/5): - .
• Berta (10/5): - Hemos estado muy agusto. Muy buena ubicación. Repetiremos seguro!
• maarten (8/5): - Pension op unieke locatie midden in het oude centrum/uitgaansgebied van Donostia/San Sebastián. Het ligt op korte loopafstand van het strand (5 min.) en ook het nieuwere gedeelte van San Sebastián is niet ver te voet of met openbaar vervoer. De hotelkamer die wij hadden was uitgerust met een klein keukentje met alle benodigdheden erin (pannen, borden en andere benodigdheden). Verder had de kamer een geblindeerde raam en dus geen uitzicht op de straat maar wel een plat dak/terras (zonder meubels). Al met al een fijn pension. Let op geen kinderen onder 11 toegestaan, voor ons werd een uitzondering gemaakt omdat ze er te laat achterkwamen.
• Azucena (6/5): A nightmare during the night!! - At first, I was happy with service as the pension is central in the old town and next to the port and beach. I was also allowed to enter the room early by 12 pm as I arrived directly from the airport. However, it was difficult to get confirmation of details for me to be able to get into the property, and the woman cleaning was the only one around to talk to and unable to help out. It is also a pain to have to use keys to open and close the bathroom and bedroom all the time. However, at the same time, it does provide a sense of privacy and safety. I had a long day out and was looking forwards to my night sleep. However, I was shocked to wake up in the middle of the night by 4.30 am with both the TV and air conditioning coming on at the same time!!!. Both remote controls were on the bedside table so I was left feeling as if someone had direct access to them or they were set up on alarm from previous tenants!?. I couldn’t sleep for a couple of hours after that experience and nobody to talk to about it at that time of the night!!. I managed to sleep until 10.30am and woke up feeling tired and as if I had waisted my morning. I would not stay again but I realised afterwards that I had booked a similar accommodation in Vitoria and was concerned about it.
• Gulumser (6/5): - It was supposed to be a queens bed but we had two single beds pushed together!
• Ines (10/5): - Excelente
• Lea (10/5): - Sehr freundliches und hilfsbereites personal. nach einer 12 stunden anfahrt durften wir 3 stunden vorher ins hotelzimmer einchecken.
• Marie-Laurence (8/5): - Pensión située au 1er étage d’un immeuble idéalement situé dans le quartier palpitant de San Sebastian. Bien rénové, l’isolation phonique et double vitrages sur la rue, la clim sont appréciables . Le self Check in et la sdb réservée à la chambre mais accessible via le couloir ( cela devrait être plus clair sur la description dans le site Expedia) sont plutôt surprenants. Site de réservation bien fait . Excellent service client trilingue (FR ENG &SP) qui répond hyper rapidement aux questions via le chat et est très rassurant . Instructions d’accès très claires , le bip de la porte d’entrée au 1er est un peu bruyant la nuit .. chambre de bonne taille, lit confortable . La sdb est très petite mais fonctionnelle, un petit gobelet serait utile. Une experience rajeunissante qui m’a rappelé mes voyages d’étudiante 😀

Photos